St Andrew’s Hospice

What St Andrew’s Hospice does

St Andrew's Hospice is a registered UK charity (St Andrew's Hospice (Trading) Ltd, Company No. 02775647, company limited by guarantee) founded in 1979 in Grimsby, North East Lincolnshire. Operating across the Humber region — Lincolnshire, Hull, and East Yorkshire — the hospice provides free, 24/7 specialist palliative and end-of-life care to adults with life-limiting conditions, children and young people through its dedicated Andy's Children's Unit, and bereavement support to families and carers.

Its service portfolio is built around an Adult Inpatient Unit, Andy's Children's Services (including the Andy's Bus hospice-at-home outreach), Wellbeing Services and the Retreat, lymphoedema treatment, family support, and bereavement counselling. Supporting facilities include a state-of-the-art sensory room with interactive projection and fibre-optic equipment, a 10-guest on-site cinema room installed with Together For Cinema, a hydropool, play areas, a Butterfly Suite for bereaved families, and a Coffee Retreat social space. Memory-making products (hand/feet casts, memory boxes, the Memory Tree) extend the clinical offering into family experience.

The hospice earns no revenue from patients — all care is free — and instead operates a diversified charitable funding model. Annual operating costs exceed £6 million, of which the NHS funds less than 20%; the remainder is raised through individual donations, community fundraising events, legacy gifts in wills (~$25\%$ of services), the weekly Big Fish Lottery (£1 per entry, £1,000 jackpot), and a network of charity retail shops in Cleethorpes, Louth, Immingham, Bradley Crossroads and other locations. The organisation is led by Chief Executive Michelle Rollinson, is CQC-rated Good, holds the TUC Dying to Work charter, and operates under a published 2024-29 strategy.

Name

St Andrew’s Hospice

Legal name

St Andrew's Hospice (Trading) Ltd

Website

https://standrewshospice.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

101–250 employees

Short description

St Andrew's Hospice is a Grimsby-based registered charity, founded 1979, providing free 24/7 palliative and end-of-life care to adults and children across Lincolnshire, Hull and East Yorkshire, funded through donations, legacy gifts, lottery, retail, and limited NHS contribution.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Home Health Care Services (62161), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Pediatric Hospice & Palliative Care (HLADAHAI), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF)

Keywords

• Hospice care services
• Palliative care
• End-of-life care
• Bereavement support
• Children's hospice

Headquarters

HQ city

Grimsby

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Donations and Fundraising: Charitable donations from individuals, community fundraising events, and organizational donations
2. Lottery (Big Fish Lottery): Weekly lottery draw at £1 per week, with weekly jackpot prizes of £1,000
3. Charity Retail Shops: Multiple charity shops selling donated goods, with shops in Cleethorpes, Louth, Immingham, Bradley Crossroads, and other locations
4. Gifts in Wills (Legacies): Legacy giving which funds approximately one quarter of services
5. NHS Funding: NHS funding covers less than one-fifth of total operating costs of over £6 million annually

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

St Andrew's Hospice provides free specialist palliative and end-of-life care 24/7 to adults and children with life-limiting conditions across the Humber region (Lincolnshire, Hull and East Riding). Core services include a 24-hour Adult Inpatient Unit, Andy's Children's Unit, Wellbeing Services (physiotherapy, complementary therapies, lymphoedema treatment), Hospice at Home visits via the Andy's bus, family support, bereavement counselling, and the Butterfly Suite for memory-making. All clinical services are delivered free of charge to patients and families.

Product overview

St Andrew's Hospice provides a comprehensive portfolio of palliative and end-of-life care services for adults and children. The core offerings include the Adult Inpatient Unit providing 24/7 inpatient care, Andy's Children's Services for children with life-limiting conditions, and Wellbeing Services offering physiotherapy, complementary therapies, and therapeutic activities. The hospice operates specialized facilities including a Sensory Room with state-of-the-art equipment, a Cinema Room, and a Butterfly Suite for bereaved families. Additional services span bereavement support, lymphoedema treatment, Hospice at Home community care, and fundraising initiatives including the Big Fish Lottery. All services are provided free of charge to patients and families.

Differentiator

Problem solved

Functional benefit

Brands

• Andy's Children's Unit: Specialist children's hospice services operated by St Andrew's Hospice, providing palliative care, respite, wellbeing, and end-of-life support for children and young people. Branded as 'Andy's' informally.
• Andy's Bus
• Big Fish Lottery
• Butterfly Suite
• Memory Tree
• Coffee Retreat
• Sunrise Sparkle Walk

Products and services

• Adult Inpatient Unit
• Andy's Children's Services
• Wellbeing Services and the Retreat
• Hospice at Home
• Family Support
• Bereavement Services
• Lymphoedema Service
• Big Fish Lottery
• Charity Shops
• Memory Tree

Quantifiable outcome

• 44 years of service to the community
• +1 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Cleethorpes Golf ClubminorGTM or Marketing Partner · 12 November 2025Raised record £26,335 for hospice with Captains choosing hospice as charity of the year.
• Keith and Judy Clifton (Cliftons Dance Academy)minorGTM or Marketing Partner · 30 July 2025Long-term supporters who raised over £16,500 over two decades through events, dance performances, and community engagement.
• TransPennine ExpressminorGTM or Marketing Partner · 25 June 2025Train company that provided exclusive station tour for patient Leo, including driver seat access and engine demonstration.
• Hospice UKcoreStrategic or Co-development Partner · 17 February 2025National hospice charity facilitating the 'This is Hospice Care' campaign. Over 140 hospices participating to raise awareness and encourage legacy giving.
• DH Tuck & Co LimitedcoreGTM or Marketing Partner · 1 January 2025Local accountants and main event sponsor for Sunrise Sparkle Walk. Managing Director Andrew Moorby visited hospice and changed perception of hospice care.
• Together For CinemacoreStrategic or Co-development Partner · 12 October 2022Good cause enterprise that helped design and install the hospice's cinema room. Currently 37 cinema rooms installed across UK hospices.
• Care Plus GroupcoreStrategic or Co-development PartnerJoint controller relationship for providing joined-up health, wellbeing, care and services to patients, carers, and families. Care Plus Group Charitable Trust has donated shower commodes to enhance patient dignity.
• Make-A-Wish Foundation UKcoreStrategic or Co-development PartnerPartnership to grant once-in-a-lifetime wishes for Andy’s patients. Has facilitated Disney experiences and Chelsea FC training ground visits.
• Joanne Clifton (Strictly Come Dancing)minorGTM or Marketing PartnerBBC Strictly Come Dancing dancer and hospice ambassador who opened the cinema room and supports fundraising events.
• NHS Healthcare ProfessionalscoreStrategic or Co-development PartnerWorking closely with NHS healthcare professionals, providing services under one roof for those who need hospice care.
• Together For Short LivescoreStrategic or Co-development PartnerUK-wide charity for children living with serious illness that collaborates with Andy’s and helps promote what hospices do.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Acorns Children's Hospice: UK children's hospice charity operating three hospices across the West Midlands and South West, providing specialist palliative care, respite, and family support. Comparable to St Andrew's Andy's on pediatric hospice operations, multi-channel fundraising, and NHS-underfunded charity model.
• Trinity Hospice: London-based hospice providing inpatient care, community palliative care, and bereavement services. Comparable to St Andrew's on integrated adult hospice service model, NHS partnership working, and charity retail / lottery fundraising streams.
• Sue Ryder: National UK charity operating hospices, neurological care centres, and community-based services. Directly comparable to St Andrew's across hospice service delivery, multi-site community fundraising, charity retail, and a similar NHS-underfunded charitable cost base.
• East Anglia's Children's Hospices (EACH): Children's hospice charity operating across East Anglia with three hospices providing care, respite, bereavement support, and family services. Directly comparable to St Andrew's Andy's Unit on pediatric hospice scope, hospice-at-home services, and fundraising model.
• Haven House Children's Hospice: Children's hospice serving North and North East London and West Essex providing specialist palliative care, respite, and family support. Directly comparable to St Andrew's Andy's Children's Unit on pediatric hospice specialization, family support, and community fundraising.
• St Christopher's Hospice: Pioneering adult hospice in London providing specialist palliative and end-of-life care, education, and bereavement support. Closely aligned with St Andrew's on inpatient hospice model, symptom management, bereavement services, and reliance on voluntary sector funding alongside NHS commissioning.
• Marie Curie: UK's largest charitable provider of hospice and end-of-life care, offering inpatient hospices, nursing services, and a helper-at-home model. Directly comparable to St Andrew's in service mix (adult hospice, community delivery, fundraising-led model) and in reliance on voluntary income supplementing NHS grants.

Others

• Together for Short Lives: UK-wide charity for children with life-limiting conditions that collaborates with pediatric hospices including St Andrew's Andy's Unit. Comparable as an ecosystem partner and sector advocacy body for the children's palliative care market in which St Andrew's operates.
• Hospice UK: National charity and membership body representing over 200 UK hospices, coordinating the 'This is Hospice Care' campaign in which St Andrew's participates. Comparable as a strategic / sector-body peer that shapes the funding, policy, and public-facing environment for St Andrew's hospice.

Regional players

• Butterwick Hospice Care: Regional hospice charity operating in the North East of England (Stockton-on-Tees, Bishop Auckland, Middlesbrough) offering adult inpatient, children's services, and Hospice at Home. Closely comparable to St Andrew's on regional footprint, mixed adult/pediatric offering, and charity-shop-supported fundraising model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/helpstandrews
• Facebookfacebook.com/StAndrewsHospice
• LinkedInlinkedin.com/company/st-andrews-hospice-grimsby

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St Andrew’s Hospice