DELGO Community Transit

What DELGO Community Transit does

DELGO Community Transit is a private, 501(c)(3) nonprofit transportation company founded in 1983 (originally as the Delaware County Transportation Consortium) and headquartered at 2001 Industrial Hwy, Eddystone, Pennsylvania. The organization provides demand-responsive, shared-ride paratransit services to Delaware County residents, operating three core programs: the Senior Shared Ride Program (for residents aged 65 and older, where riders pay only 15% of fare with PA Lottery covering the remaining 85% via PennDOT), the Medical Assistance Transportation Program (MATP, for low-income ACCESS Card holders traveling to approved medical providers), and the People with Disabilities Program (paratransit for disabled residents outside SEPTA's service area). A 48-vehicle fleet of wheelchair-accessible minibuses, supported by nearly 100 full-time and part-time employees, delivers approximately 2,167 trips every weekday to destinations within Delaware County, Philadelphia, and on a limited basis to Montgomery and Chester Counties. Service hours run 4 a.m. to 7 p.m. Monday through Saturday and 4 a.m. to 1 p.m. on Sundays and holidays.

The company's technology stack centers on demand-responsive scheduling, primarily through PennDOT-operated portals — the Find My Ride online scheduling system and the Apply to Ride registration system — supplemented by phone-based trip booking handled by in-house customer service staff. DELGO does not operate a proprietary mobile app or public API. Operational technology is conventional for the paratransit segment, with no disclosed AI/ML capabilities, patents, or proprietary routing models; the differentiator is shared-ride matching efficiency rather than algorithmic sophistication. The organization also runs a SEPTA Connection Program that integrates with Southeastern Pennsylvania Transportation Authority fixed-route services.

DELGO's revenue model is reimbursement-driven and concentrated in public-sector funding streams. Approximately 85% of senior fares flow from the Pennsylvania Lottery through PennDOT grants; MATP funding comes from the PA Department of Public Welfare; the SEPTA Customized Community Transportation program is a transaction-based subcontract; and a smaller stream of 501(c)(3) charitable donations supplements operations. Recent pricing actions — a new distance-based fare schedule effective November 30, 2025 — restructured both the senior 15% share and full-fare tiers across six mileage bands, with full fares ranging from $40.50 (0–2.99 mi) to $118.30 (17+ mi). Haverford Township became the first municipality to sponsor free senior rides in June 2024, signaling a potential new municipal-funder channel. The organization is governed by a board chaired by Roger Joseph and led by CEO Nick Miccarelli, with no parent company, subsidiaries, or external equity holders.

Name

DELGO Community Transit

Legal name

DELGO Community Transit

Website

https://ctdelco.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Short description

DELGO Community Transit is a 501(c)(3) nonprofit paratransit operator founded in 1983 that runs a 48-vehicle wheelchair-accessible fleet delivering ~2,167 weekday trips for Delaware County, PA seniors, persons with disabilities, and Medical Assistance recipients.

Ownership category

akta.pro rank

Product category

Paratransit and Demand-Responsive Transit Services

NAICS

Special Needs Transportation (485991), Transit and Ground Passenger Transportation (485), Bus and Other Motor Vehicle Transit Systems (485113), Services for the Elderly and Persons with Disabilities (624120)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)

akta.pro primary industry

Community & Senior Transportation Shuttles (Dial-a-Ride, Non-ADA) (TLAFAJAI)

akta.pro secondary industries

Volunteer Driver & Community Transportation Programs (TLAFAKAH), Social, Community & Senior Center Outings Transport (HSABAOAG), On-Demand Ride Coordination & Assisted Rides (TNC/Taxi Brokerage) (HSABAOAJ)

Keywords

• Paratransit transportation services
• Demand-responsive transit
• Senior shared ride program
• Medical assistance transport
• Wheelchair accessible transit

Headquarters

HQ city

Woodlyn

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. PA Lottery-funded Senior Citizen Shared Ride Program: Pennsylvania Lottery funds 85% of trip fares for seniors aged 65+ through a grant from PennDOT. Seniors pay only 15% of the actual fare.
2. Medical Assistance Transportation Program (MATP): County-run program subsidizing transportation costs for low-income persons traveling to approved medical facilities, funded by PA Department of Public Welfare
3. SEPTA Customized Community Transportation: Subcontractor arrangement with SEPTA providing paratransit services for Delaware County residents with disabilities
4. Charitable Donations: 501(c)(3) tax-exempt organization accepting charitable donations to support programs, vehicles, and Delaware County seniors

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

DELGO Community Transit is a 501(c)(3) nonprofit transportation company providing demand-responsive shared-ride transit services to Delaware County, Pennsylvania residents. It operates three core programs: a Senior Shared Ride Program for residents aged 65+ (with 85% of fares funded by the PA Lottery via PennDOT), a Medical Assistance Transportation Program (MATP) for low-income ACCESS Card holders, and a People with Disabilities (PwD) paratransit program primarily for residents outside SEPTA's service area. The company runs a fleet of 48 wheelchair-accessible minibuses, delivers approximately 2,167 trips every weekday, and books rides via phone or the Find My Ride online portal.

Product overview

DELGO Community Transit is a private, 501(c)(3) non-profit transportation company providing demand-responsive shared-ride transit services to Delaware County, Pennsylvania residents. The company operates a unified platform of three core programs: the Senior Shared Ride Program (for residents 65+), the Medical Assistance Transportation Program (MATP, for ACCESS Card holders), and the People with Disabilities (PwD) Program (for disabled residents without other transportation options). These programs are supported by supplementary tools including the Find My Ride and Apply to Ride online portals for ride scheduling and rider registration. The company provides approximately 2,167 trips every weekday using a fleet of 48 wheelchair-accessible minibuses, serving Delaware County and Philadelphia destinations.

Differentiator

Problem solved

Functional benefit

Products and services

• Senior Shared Ride Program A reduced-fare, demand-responsive shared-ride transportation program for Delaware County residents aged 65 and older. Passengers share trips with others traveling in similar directions, paying only 15% of the published fare while the remaining 85% is funded by the Pennsylvania Lottery through PennDOT. Service operates 4 a.m. to 7 p.m. Monday-Saturday and 4 a.m. to 1 p.m. Sunday including holidays, with destinations across Delaware County, Philadelphia, and limited service to Montgomery and Chester Counties.
• Medical Assistance Transportation Program (MATP) A county-administered transportation program for Delaware County residents with Pennsylvania Medical Assistance (ACCESS Card). DELGO is the designated MATP administrator and provides transportation or mileage reimbursement to approved medical facilities and treatments, including medical appointments, therapies, tests, dental visits, pharmacy, mental health treatment, drug and alcohol treatment, and medical equipment suppliers. Standard mileage reimbursement is $0.12 per mile; public transit reimbursement includes a $25.50 weekly pass and a $96.00 monthly pass.
• People with Disabilities (PwD) Program A shared-ride paratransit service for individuals with disabilities who do not have another source of transportation, primarily for Delaware County residents living outside the SEPTA service area. Service offers reduced fares, door-to-door and curb-to-curb assistance, and wheelchair-accessible vehicles for any trip purpose within Delaware County and limited out-of-county trips. Operated by DELGO as a subcontractor for SEPTA's Customized Community Transportation program.

Quantifiable outcome

• 2,167 trips provided every weekday
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Haverford TownshipcoreGTM or Marketing Partner · 11 June 2024Haverford Township sponsors senior residents to ride DELGO free of charge through grant funding. Residents can enroll and have their fare sponsored by this community partnership.
• Don's Body Shop (Essington)minorImplementation/ SI/ Consulting Partner · 1 January 2020During COVID-19 pandemic, Don's Body Shop erected protective barriers in DELGO vehicles to shield drivers and riders from virus transmission.
• State Representatives Joanna McClinton and Chris QuinnminorStrategic or Co-development Partner · 1 January 2020During COVID-19 lockdown, state representatives partnered with DELGO for food delivery assistance to constituents and came on-site daily to help.
• Family and Community ServicesminorStrategic or Co-development Partner · 1 January 2020Partnership for food delivery during COVID-19 pandemic, delivering thousands of meal boxes to qualified county residents.
• Pennsylvania Department of Transportation (PennDOT)coreOthersPennDOT provides grant funding from Pennsylvania Lottery to cover 85% of senior citizen shared ride fares. DELGO coordinates the PA Lottery-funded Senior Citizen Shared Ride Program in Delaware County.
• Pennsylvania LotterycoreOthersPennsylvania Lottery funds 85% of trip fares for seniors aged 65 and older through grants administered via PennDOT.
• SEPTA (Southeastern Pennsylvania Transit Authority)coreStrategic or Co-development PartnerDELGO is a subcontractor to SEPTA for the Customized Community Transportation program serving Delaware County residents with disabilities.
• County Office of Services for the Aging (COSA)coreStrategic or Co-development PartnerCOSA coordinates with DELGO for grocery shopping and delivery services for area seniors, connecting seniors to transportation and support services.
• Delaware County Senior CenterscoreChannel Partner/ Reseller/ DistributorNetwork of senior centers including Chester, Friendship Circle, Schoolhouse, Hometown, Good Neighbor, Upper Darby, Wayne centers, and Family Matters Adult Day Center that refer seniors to DELGO services.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Circulation Health: Non-emergency medical transportation coordination platform acquired by Peloton. Comparable to DELGO's NEMT-style service coordination, though technology-platform versus asset-heavy operator.
• Uber Health: Healthcare-focused ride-hailing service providing non-emergency medical and senior transportation. Represents a different delivery model (TNC platform) targeting overlapping customer segments.
• Roundtrip: Technology platform that coordinates NEMT and paratransit rides for health plans and transit agencies. Overlaps with DELGO's mission of connecting vulnerable populations to medical and community transportation.
• Lyft Healthcare: Healthcare transportation arm of Lyft providing ride coordination for medical and senior populations. Competes for less complex trips in DELGO's service area and is increasingly adding wheelchair-accessible vehicles.

Regional players

• LANTA (Lehigh and Northampton Transportation Authority): PA regional transit authority providing fixed-route and shared-ride paratransit services in the Lehigh Valley. Comparable shared-ride and senior transit program structure, though operating in a different region of Pennsylvania.

Direct peers

• rabbittransit (Central Pennsylvania Transportation Authority): Regional transit authority operating shared-ride, ADA paratransit, and senior transportation across south-central Pennsylvania. Closest operational peer to DELGO in terms of shared-ride senior transit delivery model.
• Easterseals (NEMT and paratransit programs): National nonprofit operating paratransit, senior transportation, and disability services. Comparable 501(c)(3) mission-driven model serving overlapping elderly and disabled populations.
• MTM (Medical Transportation Management): Large NEMT broker and operator managing Medicaid and senior transit programs across multiple states. Highly comparable to DELGO's MATP and Shared Ride program structure in terms of regulatory and operational model.

Broad incumbents

• SEPTA (Southeastern Pennsylvania Transportation Authority): Regional public transit authority for the Philadelphia region. DELGO operates as a SEPTA subcontractor for paratransit services, and SEPTA's broader fixed-route service overlaps with DELGO's geography from a passenger perspective.
• Modivcare (formerly LogistiCare): National NEMT and paratransit manager and broker. Operates similar government-contracted, demand-responsive transportation models for Medicaid and senior populations at much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/delgotransit
• Facebookfacebook.com/DELGOTransit
• LinkedInlinkedin.com/company/community-transit-of-delaware-county-inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DELGO Community Transit