Ersta diakoni

What Ersta diakoni does

Ersta diakoni is a Swedish non-profit association (ideell förening) founded in 1851 by Marie Cederschiöld, Sweden's first nurse, and is currently the country's largest ideologically-driven (idéburen) healthcare and social care provider. The organization operates an integrated portfolio spanning a specialist hospital (Ersta sjukhus), approximately eleven elderly care homes (äldreboenden), home care services (hemtjänst) across Stockholm, Gävle, Sundsvall, and Täby, disability support (LSS), a children's hospice (Lilla Erstagården), trauma and sexual assault support services, and adjacent hospitality, property, museum, and church/cultural operations. It employs 1,001-5,000 staff and reinvests all surplus into operations rather than distributing profit.

The core technology and clinical infrastructure centers on Ersta sjukhus, which since 2021 has held university healthcare unit status with Karolinska Institutet. Clinical capabilities span advanced imaging (MRI, CT, X-ray, ultrasound, bone density, fluoroscopy), specialized surgical and anesthesia services, gastroenterology including an Ersta IBD-Centrum, palliative care, geriatric rehabilitation, advanced home healthcare (ASIH), and AI-assisted endoscopic diagnostics for early gastrointestinal cancer detection. The hospital hosts Karolinska Universitetslaboratoriet on-site and operates a digital patient platform (Alltid öppet). Approximately 50 ongoing clinical research studies and 27 scientific articles published annually underpin the research-driven care model, and the new hospital building won 'Årets Stockholmsbyggnad 2024'.

Revenue is generated primarily through publicly funded healthcare and social care contracts. The principal anchor is a 2025 care agreement with Region Stockholm valued at 442.6 Mkr for Ersta sjukhus, with an option exercised for up to 20 Mkr in annual supplements through 2029. Elderly care homes and home care services are commissioned by Swedish municipalities (Stockholm, Nacka, Haninge, Huddinge, Uppsala, Täby, Gävle, Sundsvall) based on individual care needs decisions (biståndsbeslut). Patient fees are regulated (e.g., 275 kr per primary care visit at Ersta vårdcentral) and represent a minor revenue stream, complemented by donations, legacy bequests, a 175th anniversary jubilee fund, and revenue from second-hand retail, hotel, conference, and property subsidiaries.

Name

Ersta diakoni

Legal name

Ersta diakoni

Website

https://erstadiakoni.se

Company type

Private

Founded year

1851

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Non-profit Healthcare and Social Care Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (62111), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Nursing & Personal Care Facilities (8050), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

International/Medical Tourism Hospital Systems (HLAFAAAN)

Keywords

• Non-profit healthcare services
• Elderly care homes
• Home care services
• Specialist hospital care
• Social support services

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices14 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Publicly funded healthcare contracts: Ersta diakoni generates the majority of its revenue through contracts with Region Stockholm and other Swedish municipalities. The main agreement with Region Stockholm for Ersta sjukhus was valued at 442.6 Mkr for 2025, with an additional supplement of up to 20 Mkr per year through 2026-2029. Elderly care and home care services are funded through municipal social service agreements based on individual care needs decisions (biståndsbeslut). As a non-profit (ideell förening), all surplus is reinvested into operations.
2. Patient and client fees: Patients pay regulated fees for healthcare visits (e.g., 275 kr for a primary care visit at Ersta vårdcentral; children under 18 are exempt) and for residential care according to municipal fee regulations. These fees are a minor component relative to public contract funding.
3. Donations and charitable contributions: Ersta diakoni receives donations and legacy bequests (testamentera till Ersta diakoni) to support its operations and the Jubileumsfonden (jubilee fund) established for its 175th anniversary in 2026.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Ersta diakoni is Sweden's largest non-profit (idéburen) healthcare and social care provider, operating Ersta sjukhus (a specialist hospital), elderly care homes (äldreboenden), home care services (hemtjänst), LSS disability support, trauma and palliative care, children's hospice, and supplementary hospitality and cultural services. All operations are publicly funded through contracts with Region Stockholm and Swedish municipalities, with regulated patient fees for some services. The organization reinvests all surplus into clinical quality, research, and service development.

Product overview

Ersta diakoni is Sweden's largest non-profit (ideell/faith-based) healthcare and social care organization, founded in 1851, operating a broad portfolio of services spanning hospital care, elderly care, home care, social support, housing, hospitality, and cultural/spiritual services. The core products are Ersta sjukhus (a specialist hospital) and Ersta äldreboenden/Ersta hemtjänst (elderly care homes and home care services). These are complemented by specialized clinical departments at the hospital (including Kirurgi- och anesthetikliniken, Medicinkliniken, Geriatriska kliniken, Palliativ vårdavdelning, Röntgenkliniken, Aktiv Fysioterapi, ASIH, Stomimottagningen, Ersta IBD-Centrum, Gynekologimottagning, and Ersta traumabehandling), social care services (Ersta LSS, Ersta Vandpunkten, Ersta Hopp, Skyddat boende), community services (Dagverksamhet, Öppna mötesplatser), and hospitality/cultural offerings (Ersta hotell, Ersta Konferens, Ersta Second hand, Ersta fastigheter, Ersta museum, Ersta kyrka, Ersta diakonkår, Betania, Oblatbageri, Ersta kulturscen). The digital patient service 'Alltid öppet' connects patients to multiple clinics. All services are grounded in a Christian-based values foundation with a commitment to reinvesting any surplus into operations.

Differentiator

Problem solved

Functional benefit

Brands

• Ednahemmet: Elderly care home located in Nacka
• Hannahemmet
• Juliahemmet
• Lydiahemmet
• Mariahemmet
• Sarahemmet
• Susannahemmet
• Näsbypark
• Ersta Second hand
• Ersta IBD-Centrum
• Aktiv Fysioterapi

Products and services

• Ersta sjukhus Ersta sjukhus is a specialist hospital offering inpatient and outpatient care in internal medicine, surgery, palliative care, geriatrics, radiology, gynecology, IBD, trauma treatment, and specialized rehabilitation. The hospital employs AI-assisted endoscopic diagnostics for early cancer detection. Since 2021, the Surgery/Anesthesia and Internal Medicine clinics are university healthcare units affiliated with Karolinska Institutet, integrating research, education, and clinical care. Operates under a 442.6 Mkr 2025 agreement with Region Stockholm covering internal medicine and surgery services.
• Ersta äldreboenden Ersta äldreboenden is the organization's elderly care home network, including Ednahemmet (Nacka), Hannahemmet (Bromma), Juliahemmet (Uppsala), Lydiahemmet (Farsta strand), Mariahemmet (Enskededalen), Näsbypark (Täby, specialized Parkinson's care), Sarahemmet (Älta, Nacka), Susannahemmet (Segeltorp, Huddinge), and Johanneslunds vård- och omsorgsboende (Västerhaninge, Haninge). Services include dementia care and support for cognitive diseases, with meals provided by Sodexo using locally sourced Swedish ingredients.
• Ersta hemtjänst Ersta hemtjänst provides home care services (assistance with daily living) across multiple Swedish municipalities: Stockholm (Södermalm Rosenlund, Södermalm Klippan, Kungsholmen, Fredhäll, Norrmalm, Östermalm), Gävle, Sundsvall (covering Bosvedjan, Bydalen, Johannedal and other areas), and Täby. Services are based on municipal care needs decisions (biståndsbeslut).
• Ersta vårdcentral Ersta vårdcentral is a primary care center (vårdcentral) offering general practitioner services, acute care appointments, vaccinations, elderly care appointments (äldremottagning), and drop-in services for patients 75+. Standard visit fee is 275 kr for adults; free for children under 18 and patients 85+; patients 75-84 receive a bill if not covered by free-card.
• ASIH (Avancerad sjukvård i hemmet) ASIH (Advanced Home Healthcare) is a specialized service offering multiprofessional palliative care and medical treatment in patients' homes. Currently serving approximately 180 patients with complex medical conditions. Region Stockholm has proposed increased ASIH funding of 90 Mkr. The service grew 30% in 2024.
• Lilla Erstagården Lilla Erstagården is a children's hospice providing specialized palliative care for children from across Sweden. The service offers advanced inpatient care focused on symptom relief and quality of life for children with life-limiting conditions.
• Ersta LSS Ersta LSS provides LSS (Lagen om stöd och service till vissa funktionshindrade) services for individuals with intellectual disabilities. The service employs the research-based Active Support methodology to improve quality of life in group homes, in collaboration with Marie Cederschiöld högskola on related research.
• Ersta Hopp Ersta Hopp is a support service for survivors of sexual abuse, providing specialized assistance and care.
• Skyddat boende Skyddat boende is a protected housing (shelter) service for individuals in need of safe accommodation and support.
• Ersta Vandpunkten Ersta Vandpunkten is a support service for relatives of people with addiction, providing guidance and assistance to family members.
• Ersta hotell Ersta hotell offers hotel accommodation including service as a patient hotel for visitors of Ersta sjukhus patients and their relatives.
• Ersta Konferens Ersta Konferens offers conference facilities in historical buildings from 1896, providing 10 conference rooms with capacity for 1-180 persons per room and total capacity of approximately 450 persons.
• Ersta Second hand Ersta Second hand is a second-hand retail store selling donated goods to support Ersta diakoni's charitable activities and operations.
• Paulinas kök & kakeri / Restaurang Paulinas kök & kakeri is a restaurant and café on Ersta sjukhus premises offering artisan baked goods and named after Marie Cederschiöld, Sweden's first nurse.
• Ersta fastigheter Ersta fastigheter manages real estate properties owned by Ersta diakoni, providing property maintenance and facility management services.
• Ersta museum Ersta museum documents Ersta diakoni's 175-year history of healthcare and social welfare, preserving historical records and artifacts.
• Ersta kyrka Ersta kyrka is a church and chapel offering spiritual and existential care, with church and pastoral services integrated into Ersta diakoni's healthcare environment.

Quantifiable outcome

• 95.8/100 quality index score in patient satisfaction, safety, trust, and experience
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Karolinska InstitutetcoreStrategic or Co-development Partner · 1 January 2021Ersta sjukhus has been a university healthcare unit (universitetssjukvårdsenhet) affiliated with Karolinska Institutet since 2021. The Kirurgi- och anesthetistikliniken and Medicinkliniken are formally affiliated, integrating research, education, and clinical care as core operations.
• Region StockholmcoreStrategic or Co-development PartnerRegion Stockholm is the primary public commissioner of Ersta sjukhus healthcare services. The 2025 healthcare agreement is worth 442.6 Mkr with options for additional 20 Mkr annually through 2029. Region Stockholm also proposes increased ASIH funding of 90 Mkr. Ersta sjukhus receives patients from across the region and participates in public healthcare planning.
• Karolinska UniversitetslaboratorietcoreTechnology or IntegrationKarolinska Universitetslaboratoriet operates at Ersta sjukhus (Plan 1), providing laboratory testing services for all patients at the hospital regardless of their care provider. Available to all healthcare providers and citizens in Sweden.
• SodexocoreStrategic or Co-development PartnerSodexo is the meal supplier for all Ersta elderly care homes. The partnership focuses on nutritious, home-style Swedish food made from scratch using Swedish and locally sourced ingredients, with meals designed to evoke nostalgic flavors. Sodexo works with speech therapists (logopeder) to provide texture-adapted meals that are both nutritious and flavorful.
• Marie Cederschiöld högskolacoreStrategic or Co-development PartnerMarie Cederschiöld högskola is a higher education institution co-owned by Ersta diakoni, offering nursing education directly descended from the original school started by Marie Cederschiöld (Sweden's first nurse). The school runs a research project with Ersta LSS using the Active Support method, conducted by the school in close collaboration with Ersta diakoni.
• New BotanicminorOthersCollaborative design partnership for jubilee products celebrating Ersta diakoni's 175th anniversary. New Botanic created three seed varieties called 'Ersta-blomster' in shades of wine red and apricot.
• Insjöns väveriminorOthersDesign partnership for 175th anniversary products. Kitchen towels and linen napkins designed by Emma Olbers, using Ersta sjukhus's soft, earthy color palette combined with traditional craftsmanship. Limited edition collection.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Aleris: Swedish private healthcare provider operating specialist clinics, hospitals, and elderly care under public contracts, with similar reliance on Region Stockholm and other county councils for the majority of revenue.
• Ambea: Swedish care provider operating elderly care homes, home care, and LSS/social services under public contracts, closely comparable to Ersta's äldreomsorg and Ersta LSS portfolio.
• Praktikertjänst: Sweden's largest privately owned healthcare provider with a cooperative, non-profit-style structure, operating primary care, specialist clinics, and dental care — a natural peer for Ersta vårdcentral and other ambulatory services.
• Humana: Nordic care operator providing elderly care, home care, and LSS services, including Parkinson's and dementia specialization — directly comparable to Ersta's Näsbypark Parkinsonboende and elderly care homes.
• Capio (Ramsay Santé): One of Sweden's largest private hospital and primary care operators, delivering publicly funded specialist and primary care across regions, including Stockholm — the most direct commercial counterpart to Ersta sjukhus within Region Stockholm's care choice system.
• Frösunda: Swedish provider of personal assistance, elderly care, and social services with public funding — directly comparable to Ersta LSS and Ersta hemtjänst operations.
• Sophiahemmet: Stockholm non-profit hospital and university healthcare unit affiliated with Karolinska Institutet, offering specialist outpatient and inpatient care — directly comparable in mission, scale, and Stockholm public funding to Ersta sjukhus.
• Stockholms Sjukhem: Non-profit Stockholm-based provider of specialist rehabilitation, palliative care, geriatrics, and hospice services, with an integrated care model and public funding very similar to Ersta diakoni's hospital and elderly care operations.
• Attendo: Listed Nordic provider of elderly care, home care, and social services across Sweden, Finland, and Denmark, with public municipal contracts — a direct peer for Ersta äldreboenden and hemtjänst operations.

Broad incumbents

• Karolinska University Hospital: Sweden's largest university hospital and Ersta's research partner; serves as a broad incumbent reference for advanced specialist care, complex surgery, and research collaboration in the Stockholm region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/erstadiakoni
• Facebookfacebook.com/Erstadiakoni
• LinkedInlinkedin.com/company/ersta-diakoni
• Instagraminstagram.com/ersta_diakonisallskap/?hl=sv
• Xx.com/Ediakoni

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ersta diakoni