Impact Network Solutions

What Impact Network Solutions does

Impact Network Solutions is a privately held, Findlay, Ohio-based provider of business telecommunications and communications technology services targeting small to mid-sized businesses and multi-location operators across Northwest Ohio. Founded circa the early 1990s and operating for over 30 years, the company installs, services, and supports business phone systems, hosted VoIP, point-to-point private network connectivity, and business camera/surveillance systems for clients in Findlay, Lima, Sandusky, Bowling Green, Fremont, Tiffin, and surrounding markets. The company is independently owned with no disclosed institutional investors, parent company, or subsidiaries.

The product portfolio consists of four core offerings delivered on commodity telecom infrastructure: cloud-hosted VoIP phone systems with built-in video, messaging, and collaboration; traditional on-premise PBX systems for customers preferring in-house equipment; point-to-point private network links between buildings or campuses that bypass public internet; and IP-based business camera systems with live and remote viewing. The company does not appear to develop proprietary underlying switching, routing, or surveillance technology; instead it resells, configures, and supports third-party platforms, layering professional services on top.

Revenue is generated through a hybrid model combining recurring monthly subscription revenue from hosted VoIP contracts with project-based professional services revenue from system design, installation, and ongoing support. Pricing is not publicly disclosed but is presented as quote-based with an emphasis on predictable monthly costs. Go-to-market is consultative and direct-sales-led: the company offers free technology audits and proposes solutions only after assessing a prospect's existing phone, internet, and connectivity infrastructure. Marketing is minimal and concentrated on the company website, with no channel partners, resellers, or marketplace presence disclosed. The customer base is horizontally distributed across local SMBs with no named enterprise anchors, and the entire footprint is contained within a single U.S. region (Northwest Ohio).

Name

Impact Network Solutions

Legal name

Impact Network Solutions

Website

https://impactnetwork.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Impact Network Solutions is a privately held Findlay, Ohio-based provider of hosted VoIP, traditional phone systems, point-to-point connectivity, and camera systems for small and mid-sized businesses across Northwest Ohio.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

All Other Telecommunications (517810)

SIC

Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD), Helpdesk & End-User Support Services (BPAEABAB)

Keywords

• Business phone systems
• Hosted VoIP services
• Business connectivity solutions
• Video surveillance systems
• Telecommunications services

Headquarters

HQ city

Findlay

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Hosted VoIP Services: Subscription-based recurring revenue from cloud-hosted VoIP phone systems with monthly billing. Provides predictable costs for customers and recurring revenue for the company.
2. System Installation and Support: One-time and ongoing professional services for installation, maintenance, and support of both new and existing phone systems, connectivity solutions, and camera systems.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Impact Network Solutions installs and supports business communication and connectivity systems for companies in Findlay and Northwest Ohio. Core offerings include hosted VoIP phone systems, traditional on-premise phone systems, point-to-point private network connectivity between buildings, and scalable business camera/surveillance systems. The company provides consultative assessment, installation, and ongoing support for these systems.

Product overview

Impact Network Solutions offers a portfolio of four integrated business communication and technology products. The core offerings include Hosted VoIP Phone Systems (cloud-based, scalable communication with built-in video and collaboration) and Traditional On-Premise Phone Systems (for businesses preferring on-site hardware control). These phone solutions are complemented by Point-to-Point Connectivity (private network links between multiple locations) and Business Camera Systems (remote video monitoring). Together, these products provide comprehensive business communication, connectivity, and visibility solutions for organizations in Northwest Ohio.

Differentiator

Problem solved

Functional benefit

Products and services

• Hosted VoIP Phone Systems Cloud-based phone system enabling teams to make and receive calls from any device, with built-in video, messaging, and collaboration tools. Offers scalability and predictable monthly pricing for businesses in Northwest Ohio.
• Traditional On-Premise Phone Systems In-office phone systems with on-site equipment providing full control, reliable internal communication, and long-term stability for businesses preferring traditional setups. Includes installation, service, and support for new and existing systems.
• Point-to-Point Connectivity Private network connections linking multiple buildings or locations with high-speed, secure data transfer without reliance on public internet. Ideal for campuses, warehouses, and multi-building operations.
• Business Camera Systems Camera systems providing live and recorded video access with remote viewing capabilities from phone or computer. Scalable solutions for offices, retail, and industrial spaces.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Direct peers

• Blue Stream Fiber: Regional fiber and telecom provider serving Northwest and Central Ohio with business internet, voice, and connectivity services to SMBs. Direct overlap with Impact's geographic market and product mix.
• MetroNet: Regional fiber-to-the-premises operator delivering business phone, internet, and connectivity across the Midwest. Comparable as a regional telecom services provider serving SMB and multi-site customers.
• Consolidated Communications: Regional incumbent telecom offering business VoIP, broadband, and managed connectivity across the Midwest. Comparable product set and customer profile to Impact Network Solutions.
• TPx Communications: Managed communications and IT services provider delivering hosted VoIP, internet, and managed connectivity to SMB and mid-market customers. Closely comparable in business model and customer segment.

Broad incumbents

• Windstream: Large regional/national telecom with a sizable SMB and enterprise voice, hosted VoIP, and connectivity portfolio. Overlaps Impact's offerings but operates at significantly greater scale and geographic reach.
• Spectrum Business: Charter's business services arm offering hosted voice, internet, and connectivity to SMBs nationwide. Competes with Impact for Northwest Ohio business customers with bundled, lower-priced offerings.
• Cox Business: Business telecom division of Cox Communications providing hosted VoIP, internet, and managed services to SMB and enterprise customers. Broad incumbent competitor in the business communications space.
• RingCentral: Leading national cloud communications platform offering hosted VoIP, UCaaS, and contact center. Direct substitute for Impact's Hosted VoIP product, sold to businesses of all sizes including Ohio SMBs.
• Nextiva: Major cloud communications and VoIP platform targeting SMBs with subscription-based voice, video, and collaboration. Comparable hosted VoIP offering competing for the same business customer.
• 8x8: Enterprise-focused cloud communications provider offering hosted VoIP and UCaaS solutions. Comparable in product category, though typically targeting larger customers than Impact.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Impact Network Solutions