Heart of Ohio Family Health

What Heart of Ohio Family Health does

Heart of Ohio Family Health (HOFH) is a 501(c)(3) nonprofit Federally Qualified Health Center founded in 2003 and headquartered in Whitehall, Ohio (Columbus metro area). The organization operates six clinic locations across Franklin County — Capital Park, Canal Winchester, Mount Carmel East, Mount Carmel St. Ann's, the James B. Feibel Center (a 32-exam-room flagship facility opened in January 2022), and a school-based health center at Whitehall-Yearling High School (the first of its kind in Franklin County, opened March 2020). HOFH serves approximately 200 employees and a diverse patient population speaking 28 different languages, providing comprehensive primary care, pediatrics, OBGYN (including the CenteringPregnancy group prenatal program), behavioral health and substance use disorder services, dental care, nutrition services, immigration physicals, and social services regardless of ability to pay.

The organization's technology stack centers on standard healthcare IT: the OSU MyChart and FollowMyHealth patient portals for medical records access, appointment scheduling, and provider messaging; the RxLocal pharmacy application for prescription management; and Zoom-based telehealth for remote consultations. HOFH operates in-house pharmacies at the Feibel Center and Capital Park locations under the federal 340B Drug Discount Program, which enables medication procurement at 20-95% discounts and is a critical cost-advantage and revenue lever.

HOFH's revenue model is a hybrid of fee-for-service healthcare reimbursement (Medicaid, Medicare, and commercial insurance), 340B pharmacy proceeds reinvested into patient programming, grants from HRSA, the Columbus Foundation, and other government and philanthropic sources, plus patient donations and a sliding fee scale (with a $25 minimum co-pay for uninsured patients). Patient access is enabled through phone scheduling, the MyChart portal, telehealth, and a network of in-person and phone interpretation services. The organization is led by CEO Dr. Buhari Mohammed and operates without venture capital or private equity backing, relying on federal grants, payer reimbursements, and community donations to fund growth.

Name

Heart of Ohio Family Health

Legal name

Heart of Ohio Family Health

Website

https://heartofohiofamilyhealth.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

Heart of Ohio Family Health is a nonprofit Federally Qualified Health Center operating six clinics across Franklin County, Ohio, providing primary care, OBGYN, behavioral health, dental, pharmacy, and social services to underserved populations regardless of ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Individual and Family Services (6241), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

School-Based Health Centers (HLAFAGAG), Value-Based Primary Care Organizations (Risk-Bearing) (HLAFAGAF)

Keywords

• Community health centers
• Primary care services
• Federally qualified health
• Behavioral health services
• Pharmacy services

Headquarters

HQ city

Columbus

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Fee-for-Service Healthcare Reimbursement: As a Federally Qualified Health Center and 501(c)(3) nonprofit, Heart of Ohio Family Health generates revenue through reimbursements from Medicaid, Medicare, and commercial insurance plans for patient care services including primary care, pediatrics, OBGYN, behavioral health, dental, and pharmacy.
2. 340B Pharmacy Revenue: The organization's in-house pharmacies participate in the 340B Drug Discount Program, enabling purchase of medications at significantly reduced prices (20-95% savings). The program allows the organization to stretch scarce federal resources and reinvest pharmacy proceeds into patient programming and healthcare services.
3. Grants and Donations: As a nonprofit FQHC, Heart of Ohio Family Health receives grant funding from organizations such as HRSA, Columbus Foundation, and other government and philanthropic sources. The organization also accepts donations to support its mission of providing quality healthcare regardless of ability to pay.
4. Sliding Fee Scale Program: Provides discounted healthcare services to patients under 200% of the federal poverty limit based on household income and family size. Uninsured patients pay a minimum co-payment of $25. This ensures access to care for low-income individuals while generating revenue from those who can pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Heart of Ohio Family Health is a nonprofit Federally Qualified Health Center (FQHC) operating six clinical sites across Franklin County, Ohio, providing comprehensive primary and preventive healthcare services. Service offerings include family medicine, pediatrics, OBGYN, behavioral health and substance use disorder treatment, dental, retail pharmacy, telehealth, nutrition counseling, social services, STI/HIV/Hepatitis C care, diabetes management, immigration physicals, and weight management. Care is delivered on a sliding fee scale regardless of ability to pay, accepting Medicaid, Medicare, and most commercial insurance.

Product overview

Heart of Ohio Family Health operates as a Federally Qualified Health Center (FQHC) providing integrated healthcare services through six locations in Central Ohio. The organization offers a comprehensive suite of primary care services organized around a patient-centered medical home model, including Family Medicine and Pediatrics, Women's Health/OBGYN, Behavioral Health and Substance Use Disorder services, and Telehealth Services. Additional clinical offerings include Retail Pharmacy (with 340B pricing at James B. Feibel Center and Capital Park), Dental Services, STI/HIV/Hepatitis C care, Diabetes Management, Nutrition Services, and Immigration Physicals. The organization provides supporting programs such as the Mid-Ohio Farmacy fresh produce initiative, Certified Application Counselors for insurance enrollment, and the CenteringPregnancy group prenatal care program. As a 501(c)(3) nonprofit, services are provided on a sliding fee scale regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Medicine and Pediatrics Comprehensive primary care services for patients of all ages including physical exams, immunizations, well child check-ups, sick visits, chronic care management, and cancer screenings.
• Women's Health / OBGYN Comprehensive women's health services including Pap smears, cancer screenings, birth control, pregnancy care, and menopause management performed by trained physicians and nurse midwives.
• Behavioral Health and Substance Use Disorder Mental health counseling and psychiatric medication management for conditions including depression, anxiety, mood disorders, schizophrenia, and substance use disorders.
• Telehealth Services Video and telephone-based clinical appointments allowing patients to see providers remotely via Zoom or phone calls for continued care.
• Retail Pharmacy In-house pharmacy at James B. Feibel Center and Capital Park locations offering prescription medications with 340B discount pricing, curbside pickup, and immunization services.
• STI, HIV, HIV PrEP and Hepatitis C Services Comprehensive STD and HIV testing, treatment, and prevention services including the PrEP prevention program and Hepatitis C treatment.
• Diabetes Management Comprehensive Type 2 diabetes care coordination with physicians, nurse practitioners, clinical pharmacists, care coordinators, registered dietitians, and community health workers.
• Nutrition Services Personalized nutrition counseling by registered dietitians for conditions including high cholesterol, diabetes, high blood pressure, pediatric nutrition, and weight management.
• Social Services Assistance with Medicaid and Marketplace insurance enrollment, community health worker support for social determinants of health, and Mid-Ohio Farmacy fresh produce program.
• Dental Services

Quantifiable outcome

• Heart of Ohio Family Health was recognized as a Quality Health Leader, demonstrating nationally recognized quality standards
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered major and minor.

• Mid-Ohio FarmacymajorStrategic or Co-development PartnerMid-Ohio Farmacy is a free program that partners with HOFH to help patients receive fresh fruits and vegetables every week. Patients receive a Mid-Ohio Farmacy card to scan at participating food pantries in Central Ohio, addressing food insecurity as a social determinant of health.
• Mount Carmel Health SystemmajorStrategic or Co-development PartnerHeart of Ohio Family Health operates clinic locations within Mount Carmel East Campus and Mount Carmel St. Ann's hospital facilities, providing integrated healthcare services in partnership with the Mount Carmel health system.
• American Heart Association Central Ohio BoardminorOthersDr. Buhari Mohammed, CEO of Heart of Ohio Family Health, serves on the American Heart Association Central Ohio Board of Directors, contributing to regional efforts addressing chronic disease and advancing health equity.
• Ohio State University Wexner Medical Center Health Equity Advisory BoardminorOthersDr. Buhari Mohammed serves on the Ohio State University Wexner Medical Center Health Equity Advisory Board, aligning organizational strategy with national data and community health needs.
• Feibel FamilymajorOthersThe James B. Feibel Center is dedicated in loving memory of James B. Feibel (1933-2018), a founding Board Member and Chair of Heart of Ohio Family Health, dedicated advocate for health equity, and community leader. Family members attended the grand opening celebration in March 2022.
• Whitehall City SchoolsmajorStrategic or Co-development PartnerHeart of Ohio Family Health partnered with Whitehall City Schools to open Franklin County's first school-based health center at Whitehall-Yearling High School in March 2020, providing health services to students on-site.
• Anthem (now Elevance Health)minorStrategic or Co-development PartnerAnthem partnered with Ohio community health centers including Heart of Ohio Family Health to increase access to COVID-19 testing in disadvantaged communities, as reported in July 2020.
• COTA (Central Ohio Transit Authority)minorOthersCOTA trip planner and bus schedules are referenced as transportation resources to help patients access HOFH clinic locations in the Greater Columbus metropolitan area.

Scale indicators6 records

Recent moves13 records

Expansion highlights5 records

Emerging players

• Neighborhood Health: Neighborhood Health is a nonprofit FQHC operating multiple sites in Northern Virginia serving predominantly low-income and immigrant populations with primary care, behavioral health, dental, and pharmacy. Comparable to HOFH in mission, multi-site FQHC operating model, language access scale, and immigrant/refugee patient focus.

Others

• Mount Carmel Health System: Mount Carmel operates two of HOFH's six clinic locations (Mount Carmel East and St. Ann's campuses) and is both a strategic facility partner and broader regional competitor. Comparable to HOFH as part of the Central Ohio care delivery ecosystem but is a hospital-system incumbent rather than a FQHC peer.

Direct peers

• Lower Lights Christian Health Center: Lower Lights is a Columbus, Ohio-based FQHC providing primary care, behavioral health, dental, and pharmacy services to underserved populations in Franklin County. It directly competes with HOFH for the same Medicaid/uninsured patient base and operates on the same federal FQHC reimbursement framework.
• Five Rivers Health Centers: Five Rivers Health Centers is a Dayton, Ohio-based FQHC serving multiple locations in the Miami Valley region. It offers comparable primary care, OBGYN, behavioral health, pharmacy, and 340B-driven services to Medicaid and uninsured patients, mirroring HOFH's scale and service breadth within Ohio.
• PrimaryOne Health: PrimaryOne Health is a Federally Qualified Health Center headquartered in Columbus, Ohio, operating multiple sites across Franklin County. It mirrors HOFH in target population (underserved/Medicaid/uninsured patients), service mix (primary care, OBGYN, behavioral health, pharmacy), and FQHC reimbursement model, making it the most direct local competitor.
• Crossroad Health Center: Crossroad Health Center is a Federally Qualified Health Center operating multiple sites in Cincinnati, Ohio. Comparable to HOFH in FQHC designation, comprehensive primary care service mix, sliding-fee scale model, and language access programs targeting underserved urban populations in Ohio.
• Southeast Healthcare: Southeast Healthcare is a Franklin County, Ohio-based community health and behavioral health provider operating as a FQHC look-alike. It is comparable to HOFH in serving low-income Central Ohio residents with integrated primary care and behavioral health services, though with a stronger behavioral health tilt.
• Lorain County Health & Dentistry: Lorain County Health & Dentistry is a multi-site FQHC in Lorain County, Ohio, providing primary medical, dental, behavioral health, and pharmacy services on a sliding-fee basis. It is comparable to HOFH in scale, integrated service offering, and operation of an in-house 340B pharmacy.

Broad incumbents

• Nationwide Children's Hospital: Nationwide Children's is a large Columbus-based pediatric health system operating under a broader hospital and research portfolio. It is comparable to HOFH only at the margin (school-based care overlap), but it represents a broader Franklin County incumbent that competes for pediatric Medicaid patients and clinical staff.
• The Ohio State University Wexner Medical Center: OSU Wexner is the dominant academic health system in Columbus and powers HOFH's MyChart patient portal. As a broad incumbent, it competes with HOFH in primary care, OBGYN, and behavioral health across Central Ohio while also serving as a referral partner; HOFH's CEO sits on its Health Equity Advisory Board.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@bashirgardaad8263
• Facebookfacebook.com/profile.php?id=100087672286039
• LinkedInlinkedin.com/company/heart-of-ohio-family-health

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heart of Ohio Family Health