Systeam
Systeam is a family-owned German B2B wholesale distributor of printers, IT components, AV technology, and consumables from 50+ brand manufacturers, serving specialist dealers and system houses across the DACH region and Nordic countries via an automated logistics platform and dedicated account management.
- Company typePrivate
- Founded1985
- HeadquartersEbensfeld, Germany
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Systeam does
Systeam Gesellschaft für Computersysteme mbH is a German family-owned B2B wholesale distributor specializing in printers and multifunction devices, IT components (PCs, notebooks, servers, networking equipment), AV technology (large-format displays, digital signage, conference technology, projectors), document management solutions, and consumables from more than 50 brand manufacturers including HP, Canon, Epson, Brother, Kyocera, Dell, Lenovo, Acer, Microsoft, Samsung, and Xerox. The company operates a 12,000+ m² automated logistics center at its Ebensfeld headquarters, featuring a multi-level-shuttle gantry system, rack-mounted picking devices, an automated small-parts warehouse with 13,000+ pallet spaces, and weight-based quality control yielding a sub-0.03% picking error rate. Systeam manages a catalog of 60,000+ articles, with 16,000+ items held in stock and 30,000+ spare parts available, supplemented by a dedicated repair center for Kyocera and Evolis printers.
The company serves specialist dealers (Fachhändler) and system houses (Systemhäuser) across Germany, Austria, Switzerland, and the Nordic countries (Denmark, Sweden, Norway, Finland, Iceland) through a sales-led model with dedicated personal account managers, a B2B e-commerce platform with individual pricing, EDI and API integrations for programmatic order and pricing data exchange, and same-day shipping for orders received before 16:00. Systeam generates revenue through wholesale product distribution on a transaction basis, supplemented by managed logistics services (customer inventory warehousing at Ebensfeld) and professional repair services. The firm is led by a four-person management board including two Mitlacher family members, with no external institutional ownership, and reports annual group turnover of approximately €610 million with 359 full-time employees plus 13 apprentices.
Systeam firmographics
Firmographics- Name
- Systeam
- Legal name
- SYSTEAM Gesellschaft für Computersysteme mbH
- Website
- https://systeam.de
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Systeam is a family-owned German B2B wholesale distributor of printers, IT components, AV technology, and consumables from 50+ brand manufacturers, serving specialist dealers and system houses across the DACH region and Nordic countries via an automated logistics platform and dedicated account management.
- Ownership category
- akta.pro rank
Systeam industry classification
Industry- Product category
- IT Distribution
- NAICS
- Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430)
- SIC
- Wholesale-Computers & Peripheral Equipment & Software (5045)
- akta.pro primary industry
- B2B/EDI & Supply Chain Process Automation Platforms (HDAEAHAK)
- akta.pro secondary industry
- Value-Added Warehousing Services (Kitting, Labeling, Repack, Light Assembly) (TLALAAAL)
Keywords
Where Systeam is headquartered
LocationHeadquarters
- HQ city
- Ebensfeld
- HQ country
- Germany
- HQ region
- Europe
Offices5 records
Markets served
Systeam business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Product Distribution: Wholesale distribution of printers, accessories, IT components (PCs, notebooks), software, storage media, AV technology including large format displays, digital signage, conference technology and projectors from brand manufacturers.
- Logistics Services: Warehouse storage services for customer inventory, offering affordable storage capacity for buffer stocking, project orders, direct deliveries with flexible access without requiring own warehouse investment.
- Technical Service & Repair: Repair center services for Kyocera and Evolis (printers only) products, utilizing access to over 10,000 spare parts from various manufacturers for in-warranty and out-of-warranty repairs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard wholesale pricing for registered business customers |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
Systeam product offering
Product offeringCore offering
SYSTEAM is a B2B wholesale distributor that supplies printers, multifunction devices, IT components (PCs, notebooks, servers, networking), AV technology (Large Format Displays, Digital Signage, conference technology, projectors), document management solutions, consumables, and accessories from more than 50 brand manufacturers to specialist dealers and system houses across the DACH region and Nordic countries. The company operates an automated logistics center with 16,000+ items in stock, offers same-day shipping for orders before 4 PM, and complements distribution with repair services, warehouse storage, and electronic services (EDI, API, FTP data feeds).
Product overview
SYSTEAM is a distributor operating on a platform-plus-services model. The core offering consists of the SYSTEAM Online Shop platform (B2B e-commerce with individual pricing and real-time availability) combined with an extensive physical product portfolio including printers and multifunction systems, IT components (PCs, notebooks, servers, storage, networking), AV technology (Large Format Displays, Digital Signage, conference technology, projectors), document management solutions, and consumables. Additional services include a technical repair center for Kyocera and Evolis printers, warehouse storage solutions, eServices (EDI, FTP data feeds, API access), and the annual INFORM Hausmesse trade fair. The company serves specialist dealers and system houses across Germany, Austria, Switzerland, and Nordic countries.
Differentiator
Problem solved
Functional benefit
Products and services
- Drucker & Multifunktionssysteme (Printers & Multifunction Devices) Wholesale distribution of printers and multifunction devices from major manufacturers including HP, Canon, Epson, Brother, Kyocera, Lexmark, OKI, Ricoh, Samsung, Sharp, Toshiba, and Xerox. Includes laser printers, inkjet printers, and all-in-one systems for B2B resellers and system houses.
- IT-Komponenten (IT Components) Wholesale distribution of IT hardware including PCs, notebooks, tablets, monitors, servers, storage systems, and networking equipment from brands such as Acer, Dell, Fujitsu, HP, Lenovo, Microsoft, and Samsung for specialist dealers and system houses.
- AV-Technik (Audio-Visual Technology) Distribution of audio-visual technology including Large Format Displays, Digital Signage solutions, conference technology, and projectors for modern office and presentation environments, targeting specialist dealers and system integrators.
- Dokumentenmanagement (Document Management) Document management solutions including scanners and software for digital document processing and workflow automation, distributed to specialist dealers and system houses.
- Verbrauchsmaterial & Zubehör (Consumables & Accessories) Extensive range of consumables including ink cartridges, toner, and printer accessories for all supported brands, distributed as part of the SYSTEAM wholesale portfolio.
- Technisches Service-Center (Technical Service Center) Specialized repair center for Kyocera and Evolis printers with access to over 10,000 spare parts from various manufacturers, providing in-warranty and out-of-warranty repair services to B2B customers.
- SYSTEAM Online Shop B2B e-commerce platform providing individual customer pricing, real-time availability, order management, invoice access, project pricing, and user administration for registered business customers.
- Wareneinlagerung (Warehouse Storage Services) Warehouse storage services at the modern logistics center in Ebensfeld for customer inventory management, buffer stocking, project orders, and direct deliveries without requiring the customer to invest in their own warehouse.
- eServices (EDI, FTP Data Feeds, API Access) Electronic services including FTP product data feeds in dbf and XML formats, EDI order data exchange for automated order processing, and API access for real-time price and availability integration with customer systems.
Quantifiable outcome
- Orders placed before 4 PM shipped same day
- +1 more outcomes
Companies that use Systeam
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Systeam technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
Systeam partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Despec Nordic Holding A/ScoreAcquisition of Despec Nordic in June 2018 expanded SYSTEAM's sales territory to include Denmark, Sweden, Norway, Finland, and Iceland, establishing Nordic market presence through the subsidiary.
Scale indicators8 records
Recent moves11 records
Expansion highlights5 records
Systeam competitors and assessment
Company assessmentRegional players
- Micro-P: UK IT distributor focused on consumer electronics, print, and IT products for resellers. Comparable to Systeam in channel-focused distribution of printing and IT products with overlapping vendor set, but primarily UK-focused.
- EET Group: Pan-Nordic and European IT distributor headquartered in Denmark with operations across Nordic countries. Comparable to Systeam's Despec Nordic operations in product portfolio and Nordic reseller channel focus.
- Esprinet S.p.A. Italian and Iberian IT distributor serving resellers with IT products and consumer electronics. Comparable to Systeam in distribution model and SMB reseller customer base, but operating in Southern Europe rather than DACH/Nordics.
- Westcoast Limited: UK-based IT distributor serving resellers and dealers with hardware, peripherals, and software. Comparable to Systeam in SMB reseller focus and product portfolio, but operating in the UK market rather than DACH/Nordics.
Broad incumbents
- TD Synnex: Public global IT distributor formed by the Tech Data and Synnex merger, serving resellers across multiple continents. Comparable distribution model and vendor portfolio to Systeam at materially larger scale and broader international footprint.
- Ingram Micro: Global IT distribution giant (privately held by Platinum Equity) with a similar IT/peripheral/software distribution model. Comparable to Systeam in product portfolio and channel approach, but at vastly larger scale and with much broader geographic reach.
- Arrow Electronics: Global enterprise-focused IT components and solutions distributor. Comparable to Systeam in IT distribution breadth, but with a stronger enterprise and components focus, larger scale, and broader geographic reach.
Direct peers
- Computacenter: UK-headquartered IT infrastructure provider with major German operations. Comparable to Systeam as a DACH IT distribution and services competitor, though Computacenter skews more toward enterprise and managed services.
- ALSO Group: Leading European IT distributor headquartered in Germany (part of M三X Holding). Operates across DACH and broader Europe with a similar SMB/dealer customer base and overlapping vendor portfolio — the most direct comparable to Systeam by geography, channel, and product mix.
- Bechtle AG: Listed German IT systems house and retailer serving SMB and enterprise customers with hardware, software, and services. Directly comparable to Systeam as a DACH-based IT distribution and reseller-channel competitor with overlapping vendors and customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Systeam social profiles
Digital presenceSysteam financial estimates
Financial estimateRevenue estimate
Valuation estimate
Systeam leadership team
Management profileNumber of profiles
Profiles7 records
Systeam subsidiaries and ownership
Company hierarchySubsidiaries2 records
Systeam funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Systeam M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Systeam
What does Systeam do?
SYSTEAM is a B2B wholesale distributor that supplies printers, multifunction devices, IT components (PCs, notebooks, servers, networking), AV technology (Large Format Displays, Digital Signage, conference technology, projectors), document management solutions, consumables, and accessories from more than 50 brand manufacturers to specialist dealers and system houses across the DACH region and Nordic countries. The company operates an automated logistics center with 16,000+ items in stock, offers same-day shipping for orders before 4 PM, and complements distribution with repair services, warehouse storage, and electronic services (EDI, API, FTP data feeds).
Is Systeam a public or private company?
Systeam is a private company. It is classified as family owned and is currently operating.
When was Systeam founded?
Systeam was founded in 1985. It employs 101 to 250 people.
Where is Systeam based?
Systeam is headquartered in Ebensfeld, Germany, in the Europe region.
How does Systeam make money?
Three revenue lines are on record. Product Distribution is the primary driver. The others are logistics Services and technical Service & Repair.
Who are Systeam's main competitors?
Regional players on record are Micro-P, EET Group, Esprinet S.p.A. and Westcoast Limited. Broad incumbents are TD Synnex, Ingram Micro and Arrow Electronics. Direct peers are Computacenter, ALSO Group and Bechtle AG.
Does Systeam have an API?
Yes. Systeam offers an API for real-time price and quantity queries. Customers with API-Key access can retrieve individual prices and availability data programmatically. The system supports order data exchange via EDI interface. Product data is available in various file formats (dbf, XML) updated daily via FTP download or email. Developer documentation is at www.systeam.de/download/Realtime_V2.1.pdf.
What industry is Systeam in?
Systeam's product category is IT Distribution. Its primary akta.pro industry code is HDAEAHAK, B2B/EDI & Supply Chain Process Automation Platforms, with a secondary code of TLALAAAL, Value-Added Warehousing Services (Kitting, Labeling, Repack, Light Assembly). Its NAICS code is 423430 and its SIC code is 5045.