Morgan & Mallet International

What Morgan & Mallet International does

Morgan & Mallet International is a London-headquartered luxury household staffing agency placing vetted domestic staff for high-net-worth and ultra-high-net-worth families across the US, UK, France, Switzerland, Monaco, the UAE, South Africa, and Spain. Founded in 2015 by former butler Morgan Richez and former nanny Laurine Mallet, the firm was built around the thesis that wealthy families were going global, owning properties in multiple countries and needing staff who could keep up with international lifestyles, while most domestic staffing agencies only operated locally. Its service portfolio spans placement of butlers, housekeepers, nannies, private chefs, estate managers, domestic couples, chauffeurs, governesses, personal assistants, and residential security staff, plus specialist headhunting for executive-tier roles such as Michelin-starred chefs, butlers with 20+ years' experience, and private jet pilots. The agency's Employer of Record (EOR) service in the US, UK, and France lets Morgan & Mallet act as legal employer for placed staff, handling payroll, taxes, and compliance on a recurring monthly invoice basis.

The operational backbone is a custom-built applicant tracking system shared across all eight international offices (New York, Los Angeles, Miami, London, Paris, Geneva, Monaco, Dubai), enabling a candidate interviewed in one city to be visible to recruiters in all others within minutes. Every candidate clears a standardised 90-minute structured interview covering technical skills verification, reference checks with former employers (not colleagues), ID verification, criminal background checks, and a discretionary NDA before reaching the live database. From 450,000+ applications since 2016, fewer than one in five are accepted; the live database contains 56,300+ registered candidates across 124 nationalities and 90+ languages, with an average of 16+ years of experience per placed professional. Distribution is exclusively direct-to-client across all geographies with no resellers or marketplaces, and growth is driven by repeat business and referrals rather than paid acquisition. Top-of-funnel content includes an annual salary report, an interactive hiring-needs tool, a salary calculator, a podcast, and active presence on LinkedIn, Facebook, Instagram, TikTok, Spotify, and YouTube.

Name

Morgan & Mallet International

Legal name

Morgan & Mallet Group

Website

https://householdstaff.agency

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Morgan & Mallet International is a London-headquartered luxury household staffing agency placing vetted butlers, housekeepers, nannies, private chefs, and estate managers for high-net-worth families across eight offices in the US, Europe, and the Middle East.

Ownership category

akta.pro rank

Product category

Luxury Household Staffing Services

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Executive/High-Net-Worth Household Staffing (Nanny-Focused) (HSAAALAJ)

Keywords

• Luxury household staffing
• Domestic staff recruitment
• Private household placement
• Butler nanny chef placement
• Estate manager recruiting

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Infrastructure

Revenue model

1. Placement/Recruitment Fees: Morgan & Mallet charges employers (high-net-worth families) for placement services. The service matches vetted household staff candidates with wealthy families seeking domestic employees. Employers engage the agency to find butlers, housekeepers, nannies, private chefs, estate managers, chauffeurs, and other household roles. The employer-of-record (EOR) service also generates revenue through monthly invoices covering salary, taxes, insurance, and admin.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Morgan & Mallet International is a luxury household staffing agency that recruits, vets, and places experienced domestic staff (butlers, housekeepers, nannies, private chefs, estate managers, governesses, chauffeurs, domestic couples, residential security, personal assistants) for high-net-worth and ultra-high-net-worth families and family offices across the US and internationally. Recruiters consult with families, build bespoke candidate shortlists from a 56,300+ vetted candidate database, and manage the full placement cycle, with optional Employer-of-Record payroll and tax compliance services.

Product overview

Morgan & Mallet International is a luxury household staffing agency offering a unified service portfolio centered on placing vetted domestic staff for wealthy families. The core offering is household staff placement (butlers, housekeepers, nannies, private chefs, estate managers, and 100+ specialist roles), supported by Employer of Record (EOR) services for payroll and compliance management, specialized headhunting for executive-level positions, and supplementary tools including a salary calculator and interactive hiring needs tool. The company operates globally across 8 offices with a database of 56,300+ registered candidates, serving clients in 70 countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Household Staff Placement Services Core recruitment service placing vetted domestic staff (butlers, housekeepers, nannies, private chefs, estate managers, chauffeurs, governesses, domestic couples, personal assistants, residential security, and 100+ specialist roles) for HNW/UHNW families in the US and internationally.
• Employer of Record Services Payroll and compliance service in which Morgan & Mallet acts as legal employer of placed household staff, handling contracts, tax filings, insurance, and administration. Available in the US, UK, France, and Dubai.
• Headhunting Services Specialist executive search for highly experienced household staff positions including Michelin-starred chefs, world-renowned butlers with 20+ years of experience, and private jet pilots.
• Household Staff Job Board Online job platform listing available household staff positions across the US, UK, UAE, France, Switzerland, Monaco, and South Africa for candidates seeking roles.
• Freelance Recruiter Program Partnership program enabling freelance recruiters to source and refer candidates for international household staff placements with Morgan & Mallet.

Quantifiable outcome

• 96% placement success rate on searches
• +6 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators14 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• The Nanny Authority: US-based household staffing agency placing nannies, housekeepers, and other domestic staff for high-net-worth families. Directly comparable in services and target clientele, though more US-centric and broader in focus than Morgan & Mallet's luxury/UHNW positioning.
• Adventure Nannies: US-based agency placing nannies, governesses, and household staff for high-net-worth and celebrity families. Comparable in HNW/UHNW target market and core placement categories, though less internationally diversified.
• Bespoke Bureau: UK-headquartered luxury household staffing agency placing butlers, housekeepers, nannies, private chefs, and estate managers for wealthy families. Comparable in international scope, candidate vetting, and UHNW positioning.
• Eden Private Staff: London-based luxury household staffing agency placing domestic staff for high-net-worth families across the UK and internationally. Comparable in candidate screening rigor, UHNW clientele, and cross-border placement capability.
• Polo & Tweed: UK-based luxury household staffing agency specializing in nannies, butlers, housekeepers, and estate staff for HNW families. Comparable in luxury positioning, vetting process, and bespoke placement model.
• Imperial Nannies: UK-headquartered agency placing nannies, maternity nurses, and household staff for high-net-worth families internationally. Comparable in nanny/household-staff focus and HNW clientele.
• Pavilion Agency: London-based luxury household staffing agency placing domestic staff for high-net-worth families across the UK and Europe. Comparable in boutique, white-glove placement model and HNW target market.
• Little Ones London: UK-based nanny and household staffing agency placing childcare and domestic staff for professional and high-net-worth families in London and internationally. Comparable in nanny-focused placement services and premium client base.

Emerging players

• The British Butler Institute: Butler-focused training and placement organization serving luxury hotels, private estates, and UHNW households. Comparable in luxury staffing category and UHNW clients, though more training-centric than a pure placement agency.

Broad incumbents

• Quintessentially Staffing: Global luxury lifestyle management and concierge group that, among broader services, places domestic staff for UHNW members. Comparable in serving an ultra-high-net-worth client base and offering cross-border household staffing within a wider luxury services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCdSCHH1GQhxmOXPYA-9ZJ3g/videos
• Facebookfacebook.com/MorganAndMallet
• LinkedInlinkedin.com/company/morgan-&-mallet-international
• Instagraminstagram.com/morgan_mallet_en
• TikToktiktok.com/@morganandmallet
• Xx.com/UkMallet

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Morgan & Mallet International