Lake Sunapee Region VNA & Hospice

What Lake Sunapee Region VNA & Hospice does

Lake Sunapee Region VNA & Hospice (LSRVNA) is a 501c3 non-profit home health and hospice organization incorporated in 1970 and headquartered in New London, New Hampshire. The agency delivers in-home skilled nursing, hospice, palliative, and personal care services to an average daily census of approximately 400 patients across 26 towns spanning Grafton, Merrimack, and Sullivan counties, requiring field staff to drive roughly 364,000 miles per year. Its delivery model is referral-driven, with physicians, hospitals, and families contacting a centralized Intake Team that coordinates care plans delivered wherever the patient resides. Complementing clinical operations are community programs including bereavement support, foot care clinics held in six locations, Good Day Respite adult day programming, and the free Ounce of Prevention home visit, plus a fundraising retail arm, the Renaissance Shoppe, which has contributed over $2.5 million since 2004.

Revenue is generated predominantly through Medicare reimbursement (approximately 65% of patient revenue), with additional income from Medicaid, commercial insurance, town appropriations, charitable donations, planned giving through the John L. Norris Society, special events such as the 27th annual Women Who Make A Difference Luncheon, and Renaissance Shoppe retail proceeds. As a federally certified Home Health and Hospice provider, Joint Commission accredited since 1993, and the first New Hampshire agency to implement home telemedicine in 2000, the organization operates under a regulated, mission-driven structure governed by a volunteer Board of Trustees and supplemented by approximately 80 active volunteers across clinical and operational programs. Recent activity includes the appointment of Andrea Patrick-Baudet as President and CEO effective June 22, 2026, succeeding Jim Culhane who departed after more than 11 years of service.

Name

Lake Sunapee Region VNA & Hospice

Legal name

Lake Sunapee Region VNA & Hospice

Website

https://lakesunapeevna.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

Lake Sunapee Region VNA & Hospice is a non-profit home health and hospice provider founded in 1970, serving approximately 400 patients daily across 26 towns in New Hampshire with nursing, hospice, palliative, and personal care services delivered in patients' homes.

Ownership category

akta.pro rank

Product category

Home Health Care Services

NAICS

Home Health Care Services (62161), Health Care and Social Assistance (62)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), Respite Hospice Care (Short-Term Relief) (HSABAFAD), Hospice & Palliative Respite Care (HSABAGAG), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Home health care
• Hospice services
• Palliative care
• Personal care services
• Community health nursing

Headquarters

HQ city

New London

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Medicare Reimbursement: Primary revenue source at approximately 65% of patient revenue. Covers home health care and hospice services for qualifying Medicare beneficiaries.
2. Medicaid Reimbursement: State-funded healthcare program covering eligible individuals for home health, hospice, and personal care services.
3. Commercial Insurance: Coverage through various commercial insurance plans for home health, hospice, and palliative care services.
4. Town Appropriations: Annual allocations from towns in the service area to support community health services.
5. Charitable Donations: Tax-deductible donations from patients, families, friends, businesses, and organizations. Donations are reinvested into care and free/reduced cost programs not covered by insurance.
6. Renaissance Shoppe Resale Store: High quality resale store selling donated furniture, antiques, collectibles, china, glassware, jewelry, and household items. Profits support Lake Sunapee VNA programs. Has raised over $2.5 million since 2004.
7. Special Events: Annual fundraising events including Women Who Make A Difference Luncheon and Hospice Celebration Dinner.
8. Planned Giving: Bequests, trusts, and legacy gifts through the John L. Norris Society for long-term organizational sustainability.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Lake Sunapee Region VNA & Hospice is a 501c3 non-profit home health care and hospice agency that delivers skilled nursing, rehabilitation therapy (physical, occupational, speech), medical social work, hospice, palliative care, and personal care services directly to patients in their homes and community settings across 26 towns in New Hampshire. The organization is Medicare-certified for both home health and hospice, Joint Commission accredited, and supplements clinical services with community programs such as bereavement support, foot care clinics, memory respite care, a wellness visit program, and a fundraising resale store.

Product overview

Lake Sunapee Region VNA & Hospice is a non-profit home health care agency offering a comprehensive portfolio of healthcare and support services. The core services include Home Health Care, Hospice, Palliative Care, and Personal Care Services, supported by community programs such as Bereavement Support, Foot Care Clinics, Good Day Respite (Memory Respite Care), and Ounce of Prevention. The organization also operates The Renaissance Shoppe, a fundraising resale store. Services are delivered through a multidisciplinary team of registered nurses, licensed practical nurses, therapists, social workers, and trained volunteers, covering 26 towns in parts of Grafton, Merrimack, and Sullivan counties in New Hampshire.

Differentiator

Problem solved

Functional benefit

Brands

• The Renaissance Shoppe: A high quality resale store founded in 2004, run with the help of many volunteers, located in the Lake Sunapee Region VNA & Hospice building in New London, NH. Offers furniture, antiques, collectibles, china, glassware, jewelry, household items and more. Profits go directly back to vital home care, hospice, and community health programs. Since its founding in 2004, it has raised more than $2.5 million to support LSRVNA services.

Products and services

• Home Health Care Medical home health services including skilled nursing, physical, occupational, and speech therapy, home health aide services, medical social work, and pediatric care for patients of all ages recovering from surgery, illness, or injury and managing chronic conditions at home. Services are Medicare-certified and delivered across 26 towns in New Hampshire.
• Hospice End-of-life care program focused on comfort, quality of life, and symptom management for patients with terminal illness, delivered wherever patients call home - private residences, long-term care facilities, assisted living, or hospitals. Includes medical, emotional, spiritual, and bereavement support for patients and families.
• Palliative Care Specialized medical care for people living with advanced illness, focusing on symptom relief, pain management, and guidance through complex medical decision-making while coordinating with other ongoing treatments.
• Personal Care Services Non-medical in-home assistance with activities of daily living including bathing, toileting, dressing, medication reminders, meal preparation, light housekeeping, laundry, errands, and companionship to help clients remain independent at home. Covered by Medicaid CFI, VA benefits, and certain grant programs.
• Bereavement Support Grief support services for families and community members including facilitated support groups (including a Widow to Widow Group), grief resources, and educational materials provided at no cost.
• Foot Care Clinics Routine foot care provided by nurses at community clinic locations across the service area, including toenail trimming, filing, soaking, cleaning, and lotion application at $30 per appointment.
• Good Day Respite (Memory Respite Care) Adult day program for adults with mild to moderate memory loss, providing interactive activities, socialization, healthy meals, and daytime respite for family caregivers. Scholarships available.
• Ounce of Prevention Free home visit by licensed staff to discuss concerns about falling, home safety, memory, chronic medical issues, personal care, health education, nutrition, and medications, with referrals to community resources to support aging in place.
• The Renaissance Shoppe High-quality resale store founded in 2004 selling donated furniture, antiques, collectibles, china, glassware, jewelry, and household items. Operated by volunteers with all proceeds supporting LSRVNA home care, hospice, and community health programs.

Quantifiable outcome

• Average daily census of 400 patients served
• +3 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

22 partnerships are on record, tiered minor and core.

• UNH ExtensionminorStrategic or Co-development PartnerPartnership to bring 'Boost Your Brain and Memory' program to the community through UNH Extension presenters.
• Newport Senior CenterminorStrategic or Co-development PartnerPartner in bringing 'Boost Your Brain and Memory' program to the community at Newport Senior Center location.
• Dartmouth-Hitchcock Medical CentercoreOthersListed as a community resource and referral partner for healthcare services.
• New London HospitalcoreOthersLocal hospital partner listed as a community resource and referral partner.
• Valley Regional HospitalcoreOthersHospital partner listed as a community resource and referral partner for healthcare services.
• Concord HospitalminorOthersRegional hospital partner listed as a community resource.
• Alice Peck Day Memorial HospitalminorOthersRegional hospital partner listed as a community resource.
• National Alliance for Care at HomecoreOthersNational membership organization for home care and hospice providers.
• Home Care, Hospice & Palliative Care Alliance of NHcoreOthersState membership organization for home care, hospice, and palliative care providers in New Hampshire.
• Rural Home Care NetworkminorOthersNetwork membership for rural home care providers.
• We Honor Veterans ProgramminorOthersPartner program recognizing and serving veteran patients with appropriate hospice care.
• Aging and Disability Resource CentersminorOthersNH state program connecting seniors and people with disabilities to services.
• Alzheimer's AssociationminorOthersNational organization providing support and resources for Alzheimer's and dementia care.
• Bar Harbor Bank & TrustminorGTM or Marketing PartnerSTAR sponsor of the 27th annual Women Who Make A Difference Luncheon.
• Ledyard BankminorGTM or Marketing PartnerANGEL sponsor of the 27th annual Women Who Make A Difference Luncheon.
• Mascoma BankminorGTM or Marketing PartnerANGEL sponsor of the 27th annual Women Who Make A Difference Luncheon.
• Claremont Savings BankminorGTM or Marketing PartnerLeadership sponsor for the Renaissance Shoppe 20th Anniversary celebration.
• LaValley Building SupplyminorGTM or Marketing PartnerLeadership sponsor for the Renaissance Shoppe 20th Anniversary celebration.
• Advance Care Planning (Healthy NH)minorOthersState initiative for advance care planning resources.
• Aging Resource Center (Dartmouth-Hitchcock)minorOthersRegional aging resource center partner.
• Kearsarge Community Presbyterian ChurchcoreOthersLocation partner hosting the Good Day Respite adult day program on Tuesdays and Thursdays in New London.
• New London Rotary ClubminorGTM or Marketing PartnerPartner in the Kearsarge Kids Christmas Program, holding book drives for the program's freebie table.

Scale indicators9 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Granite VNA: New Hampshire-based non-profit VNA offering home health, hospice, and personal care services. Directly comparable to LSRVNA in mission, geography, and service portfolio; LSRVNA's outgoing CEO Jim Culhane joined Granite VNA as President & CEO in 2026.
• Cornerstone VNA: Non-profit VNA serving the greater Rochester and Seacoast region of New Hampshire with home health, hospice, palliative, and community programs. Closely comparable in scale, service mix, and non-profit community-health model; listed in LSRVNA's incoming CEO's prior work history.
• Concord Regional Visiting Nurse Association: Non-profit NH home health and hospice agency serving central New Hampshire communities. Operates with the same model (home health, hospice, palliative, personal care) and faces similar rural/regional reimbursement and workforce dynamics as LSRVNA.
• Visiting Nurse Association of Manchester & Southern New Hampshire: Long-standing NH non-profit VNA providing home health, hospice, and community health services across southern New Hampshire. Direct comparable in scope, payer mix, and non-profit community model serving overlapping geography.
• Franklin County Home Health Agency: Non-profit home health and hospice agency serving rural Franklin County, Vermont. LSRVNA's incoming CEO previously led this agency. Comparable mission, rural service area, and full continuum home-care delivery model.

Broad incumbents

• Bayada Home Health Care: Large national private-duty home health, hospice, and pediatric services provider with multi-state presence. Serves overlapping patient populations but operates at much greater scale and as a for-profit with broader geographic reach than LSRVNA.
• Amedisys: National publicly-traded home health and hospice operator (now part of UnitedHealth Group/Optum). Compares on core service offerings (skilled home health and hospice) but is dramatically larger and operates across many states under a corporate ownership model rather than community non-profit structure.
• Enhabit Inc. Public home health and hospice operator spun off from Encompass Health with multi-state footprint. Provides the same core skilled home health and hospice services as LSRVNA but at national scale and as a publicly-traded company.

Regional players

• Pikes Peak Hospice and Palliative Care: Colorado-based non-profit hospice and palliative care provider. Comparable in mission, hospice focus, and non-profit structure, but operates in a different geography; referenced in background of LSRVNA's Senior Home Care Clinical Manager.

Others

• National Alliance for Care at Home: National industry association representing home health, hospice, and palliative care providers. LSRVNA holds membership; comparable not as a competitor but as a peer ecosystem body influencing policy, advocacy, and standards for providers like LSRVNA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@lakesunapeeregionvnahospic4434/videos
• Facebookfacebook.com/LakeSunapeeVNA
• LinkedInlinkedin.com/company/lake-sunapee-region-visiting-nurse-association

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lake Sunapee Region VNA & Hospice