What Superior Mobile Health does

Superior Mobile Health (legal entity TGW SuperiorCare MT MTS, DBA Superior Care Ambulance) is a San Antonio, Texas-based private healthcare transportation provider founded in 2011 by Aaron Castro. The company delivers the full acuity spectrum of medical transport — Basic Life Support (BLS), Advanced Life Support (ALS), Critical Care Transport (CCT), and Specialty & Team Transport (SCT) including pediatric, neonatal, and maternal-fetal services — through its Superior Care Ambulance unit, alongside non-emergency paratransit via Superior Shuttle and on-site EMS Standby Services for events and facilities. The company operates a fleet of 40+ licensed ambulances and 25+ ADA-compliant wheelchair vans, completes more than 80,000 patient transports per year, and employs roughly 250 team members (paramedics, EMTs, dispatchers, revenue cycle, and administrative staff) across South Central Texas, with Bexar County as its core market.

The operating model is a B2B, contract-driven EMS platform. Revenue is generated transactionally through insurance-reimbursed transports (Medicare, Medicaid, and managed care plans including Amerigroup, Molina, and Superior Health Plans) and through managed-services contracts with hospital systems — most notably an exclusive 2026 contract with CHRISTUS Children's covering NICU, PICU, and Maternal-Fetal Medicine transport teams, and a system-level program with Methodist Health System. The technology stack combines clinical-grade equipment (Lifepak 15 cardiac monitors, advanced ventilators, Vapotherm air compressors, Stryker Power Load) with commercial fleet technology (Samsara AI-enabled safety cameras, GPS tracking, route optimization), and the company holds the only NEMTAC accreditation in Texas for paratransit services.

In June 2026, Superior Mobile Health entered a strategic partnership with PatientCare EMS Solutions, a Grant Avenue Capital portfolio company, giving it access to multi-state scale, capital, and operational infrastructure while retaining its existing leadership team and brand. The company has grown primarily organically, supplemented by a 2023 merger with United Ambulance and a 2018 spin-off of Superior Shuttle.

Name

Superior Mobile Health

Legal name

Superior Mobile Health (TGW SuperiorCare MT MTS)

Website

https://smhems.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Medical Transportation Services

NAICS

Ambulance Services (62191), Special Needs Transportation (485991)

SIC

Services-Health Services (8000), Transportation Services (4700)

akta.pro primary industry

Critical Care Transport (CCT) & Specialty Transport Teams (HLAFANAE)

akta.pro secondary industries

Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers) (TLAFAKAG), Special Needs & Senior Transportation Services (TLAFAKAI), Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC)

Keywords

• Emergency medical services
• Ambulance transportation
• Non-emergency medical transport
• Critical care transport
• Medical standby services

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Medical Transportation Services: Emergency ambulance response and transport services billed to insurance providers including Medicare, Medicaid, and managed care plans. Revenue based on medical necessity determinations and transport types (BLS, ALS, CCT, SCT).
2. Non-Emergency Medical Transportation: Scheduled patient transport services including hospital discharges, dialysis transfers, and facility-to-facility transfers. Billed through insurance authorization processes with prior authorization requirements.
3. EMS Standby Services: On-site medical team coverage for community events, public gatherings, and facility-based needs. Revenue generated through event contracts with municipalities and organizations.
4. Healthcare Transportation Contracts: Exclusive transportation contracts with hospital systems such as CHRISTUS Children's for specialized transport services including NICU, PICU, and maternal-fetal medicine transport teams.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Superior Mobile Health provides emergency and non-emergency medical transportation services across San Antonio and South Central Texas. The company operates three core service lines: Superior Care Ambulance (BLS, ALS, Critical Care, and Specialty Team transport), Superior Shuttle (NEMTAC-accredited non-emergency paratransit), and EMS Standby Services for events and facilities.

Product overview

Superior Mobile Health is a Texas-based healthcare transportation provider offering a unified portfolio of emergency and non-emergency medical transport services. The core offerings consist of Superior Care Ambulance (providing BLS, ALS, CCT, and SCT tiers of care), Superior Shuttle (NEMTAC-accredited non-emergency paratransit), and EMS Standby Services. Together, these services cover the full acuity spectrum from routine patient transport to ICU-level critical care, serving hospitals, municipalities, nursing facilities, and dialysis centers across San Antonio and South Central Texas.

Differentiator

Problem solved

Functional benefit

Brands

• Superior Shuttle: Paratransit and non-emergency medical transportation services, operating as a separate entity from the main ambulance services.

Products and services

• Superior Care Ambulance Emergency medical response and ambulance transport service providing Basic Life Support (BLS), Advanced Life Support (ALS), Critical Care Transport (CCT), and Specialty Care Team (SCT) levels of care, equipped with top-tier technology for superior patient care.
• Superior Shuttle Non-emergency medical transportation service providing safe, reliable mobility solutions for ambulatory and wheelchair-bound patients. The only NEMTAC-accredited paratransit provider in Texas, offering ADA-compliant vehicles and Certified Transportation Specialists.
• EMS Standby Services

Quantifiable outcome

• 80,000+ patient transports completed in 2025
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• PatientCare EMS SolutionscoreStrategic or Co-development Partner · 9 June 2026Partnership announced June 2026 expands PatientCare's geographic footprint into Texas while providing Superior Mobile Health access to PatientCare's scale, capital resources, and operational infrastructure for continued investment in fleet, technology, and frontline teams. Superior continues operating under existing leadership team. McGuireWoods LLP acted as legal counsel to PatientCare. Grant Avenue Capital, LLC acquired PatientCare in 2025.
• CHRISTUS Children'scoreStrategic or Co-development Partner · 1 February 2026Exclusive transportation contract awarded February 2026 for comprehensive support to hospital's Neonatal Intensive Care Unit (NICU), Pediatric Intensive Care Unit (PICU), and Maternal-Fetal Medicine transport teams. Superior deploys dedicated resources and highly trained clinical personnel to maintain rigorous standards from bedside to bedside.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Falck USA: U.S. arm of global medical transport group Falck, operating private ambulance, 911, and specialty transport in select states with a similar focus on clinical quality and health-system partnerships. Directly comparable as a multi-state private ambulance operator with advanced life-support capabilities.
• Priority Ambulance: PE-backed private ambulance company operating across multiple U.S. states with 911, ALS, CCT, and NEMT services. Directly comparable in business model, acuity range, and reliance on hospital-system contracts.
• American Medical Response (AMR): Largest private emergency and non-emergency medical transport provider in the U.S., offering 911 response, BLS/ALS/CCT, and NEMT across hundreds of markets. Comparable as a full-acuity private ambulance competitor pursuing the same hospital-system and managed care contracts as Superior Mobile Health.
• Acadian Ambulance Service: Large private ambulance company operating across Louisiana, Texas, Tennessee, and Mississippi with EMS, interfacility, helicopter, and specialty transport services, including neonatal/pediatric teams. Comparable as a Southern-focused private ambulance with both 911 and high-acuity specialty transport divisions.
• Allegiance Mobile Health: Texas-based private ambulance provider offering BLS, ALS, CCT, and specialty transport across multiple Texas markets, including high-acuity hospital partnerships. Direct regional competitor in the same Texas private ambulance category.

Broad incumbents

• Modivcare: Large publicly traded NEMT broker and integrated healthcare transport platform serving Medicaid managed care plans across the U.S. Comparable as a scaled NEMT/MCO counterpart whose network providers compete with Superior Shuttle for managed care contracts.
• Global Medical Response: Parent company of AMR, Air Evac, and other ground and air medical transport brands operating across the U.S. Comparable as the broader incumbent platform over AMR, with overlapping BLS/ALS/CCT and NEMT capabilities in markets SMH serves or may expand into.
• MTM (Medical Transportation Management): Major NEMT broker and manager operating Medicaid and managed care transportation networks across many states. Comparable as a large-scale NEMT counterpart engaging the same managed care plans and facility clients as Superior's paratransit business.

Regional players

• MedStar Mobile Healthcare: North Texas (Fort Worth-area) EMS provider serving municipal 911, interfacility, and community paramedicine needs. Comparable as a Texas regional EMS operator with similar acuity tiers and hospital partnerships, though in an adjacent geography.

Others

• PatientCare EMS Solutions: Multi-state private ambulance operator backed by Grant Avenue Capital; SMH's June 2026 strategic partner and parent, providing scale, capital, and operational infrastructure. Comparable as the platform operator and capital partner rather than a day-to-day Texas competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCMO4-IzYhULlsIN62CBsbnA/featured
• LinkedInlinkedin.com/company/superior-care-ems
• Instagraminstagram.com/superiormobilehealth/?hl=en
• TikToktiktok.com/@superiormobilehealth
• Facebookfacebook.com/SuperiorMobileHealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Superior Mobile Health