What MTM, Inc. does

MTM, Inc. (Medical Transportation Management, Inc.) is the largest privately held non-emergency medical transportation (NEMT) broker in the United States, founded in 1995 and headquartered in Lake St. Louis, Missouri. The company coordinates more than 35 million trips annually for approximately 24 million Medicaid and Medicare members across all 50 states, the District of Columbia, and Puerto Rico, operating through two complementary divisions: MTM Health (Medicaid/Medicare managed-care NEMT, HCBS therapies, SDOH programs, Mobile Integrated Health, and preventative care) and MTM Transit (ADA paratransit brokerage, mobility management, travel training, and microtransit for transit agencies). The technology backbone is MTM Link, a proprietary, cloud-based, end-to-end platform that unifies intelligent trip routing, real-time GPS tracking, predictive analytics, AI fraud detection, and self-service member, driver, client, and medical-facility portals — complemented by the Mobility Direct ADA eligibility certification platform, the Wanda direct-to-consumer caregiver service (St. Louis, Tucson, Phoenix), and the Community Driven volunteer driver network.

MTM generates revenue primarily through multi-year enterprise contracts with Medicaid managed care plans (WellCare, HealthSpring, CareSource, SilverSummit), Medicare Advantage plans, state Medicaid agencies (statewide NEMT manager in Nevada), and public transit authorities (MTA NYCT Access-A-Ride, TriMet, San Diego MTS, Denver RTD, WMATA). Pricing is custom per-member, per-trip, or capitated and is not publicly disclosed; the only publicly disclosed unit rate is the Nevada gas mileage reimbursement at 20.5 cents per mile (effective January 2026). Distribution combines direct enterprise field sales, an in-house 24/7 call center network, the MTM Link Member mobile app (Apple App Store and Google Play), and a credentialed nationwide transportation provider network. The company's go-to-market is reinforced by active presence at state health plan association tradeshows (FAHP, TAHP, CAHP, MHPA, VAHP), industry conferences (NEMTAC, ATI), and grassroots community outreach.

Growth has been driven by a combination of organic contract wins (e.g., 8-state WellCare contract, MedStar Family Choice) and two major acquisitions: Veyo in 2022, which lifted projected annual revenue to approximately $1 billion and expanded service to 16 million people across 31 states plus DC, and Access2Care's NEMT business in 2024 (completed October 2024), expected to add approximately 25% to total annual revenue. The company holds URAC Health Care Management certification and HiTrust CSF certification (both through 06/01/2028) and operates as a HIPAA business associate, providing regulatory credentials that are typically required by state Medicaid procurement processes.

Name

MTM, Inc.

Legal name

Medical Transportation Management, Inc.

Website

https://mtm-inc.net

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

MTM, Inc. is the largest privately held U.S. non-emergency medical transportation (NEMT) broker, coordinating 35M+ annual trips for 24M Medicaid and Medicare members across 50 states, DC, and Puerto Rico via its proprietary MTM Link platform and transit agency partnerships.

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation (NEMT)

NAICS

Special Needs Transportation (485991), Ambulance Services (62191), Social Assistance (624)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700), Services-Health Services (8000)

akta.pro primary industry

Managed Transportation Programs (Health Plans/MCOs/TPAs) (TLAFAKAF)

akta.pro secondary industries

Special Needs & Senior Transportation Services (TLAFAKAI), Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC), Ambulatory Medical Escort / Door-Through-Door Assistance Services (TLAFAKAD)

Keywords

• Non-emergency medical transportation
• Medicaid managed care services
• NEMT brokerage
• Healthcare transportation management
• Paratransit eligibility assessments

Headquarters

HQ city

St Louis

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Health Plan NEMT Brokerage Contracts: Primary revenue stream — long-term contractual arrangements with Medicaid managed care plans, Medicare Advantage plans, and state Medicaid agencies to manage non-emergency medical transportation benefits for members (e.g., 8-state WellCare contract, Nevada statewide NEMT manager). Revenue scales with member enrollment, geography, and trip volume.
2. HCBS Therapy Coordination: Revenue from coordinating Home and Community Based Services including equine, pet, art, music, and aquatic therapies for Medicaid members with intellectual/developmental disabilities, behavioral health needs, trauma, or chronic conditions (active in Texas, Florida, Missouri).
3. Wanda Direct-to-Consumer Service: Direct-to-consumer revenue from the Wanda platform connecting caregivers with vetted drivers for older adults and people with disabilities in St. Louis, Tucson, and Phoenix.
4. Transit Agency Brokerage and Mobility Management: Revenue from paratransit brokerage contracts (e.g., MTA NYCT Access-A-Ride), ADA eligibility assessments, travel training, and mobility management services for transit agencies (TriMet, San Diego MTS, RTC Washoe, WMATA, PRTC, Denver RTD).
5. Gas Mileage Reimbursement Pass-Through: Reimbursement flow at 20.5 cents per mile in Nevada (effective January 2026), administered via Focus Card debit card for Medicaid members who self-transport or get rides from family/friends.

Pricing tiers

Go-to-market motion5 records

Distribution channels7 records

Marketing channels9 records

Core offering

MTM coordinates non-emergency medical transportation (NEMT), Home and Community Based Services (HCBS) therapies, Mobile Integrated Health (MIH), Social Determinants of Health (SDOH) programs, preventative care, and home health coordination on behalf of Medicaid managed care plans, Medicare Advantage plans, and state Medicaid agencies. Its MTM Transit division provides ADA paratransit brokerage, ADA eligibility assessments, travel training, microtransit, and transit quality assurance to public transit agencies. Services are managed through the proprietary, cloud-based MTM Link platform with intelligent routing, real-time GPS tracking, predictive analytics, and AI fraud detection, and delivered via a nationwide credentialed transportation provider network, the MTM Link Member mobile app, 24/7 call centers, and the Wanda direct-to-consumer caregiver platform.

Product overview

MTM, Inc. operates two complementary divisions — MTM Health (mtm-inc.net) and MTM Transit (mtmtransit.com) — built around a shared proprietary technology backbone, MTM Link. MTM Health delivers the core non-emergency medical transportation (NEMT) service together with Mobile Integrated Health (MIH), Home and Community Based Service (HCBS) Therapies, Social Determinants of Health (SDOH) programs, Preventative Care Services, and Home Health Coordination, all managed for Medicaid and Medicare health plans. MTM Transit complements this with mobility management, in-person ADA Eligibility Assessments, Travel Training, Paratransit Brokerage, Fixed Route and Microtransit operations, Transit Quality Assurance, and the Mobility Direct ADA eligibility certification platform. The consumer-facing Wanda platform extends the offering directly to caregivers and seniors outside the Medicaid/Medicare benefit, while Community Driven builds a volunteer driver network to supplement MTM's credentialed transportation providers. MTM Link, together with MTM Transit technology, ties the portfolio together with real-time GPS tracking, AI fraud detection, predictive analytics, and self-service member, driver, client, and facility portals.

Differentiator

Problem solved

Functional benefit

Brands

• MTM Link: MTM Health's proprietary, cloud-based, end-to-end NEMT technology platform powering trip scheduling, GPS tracking, member and driver apps, facility portal, and client analytics; includes a Member mobile app available on Apple App Store and Google Play.
• Wanda
• MTM Transit
• Community Driven

Products and services

• Non-Emergency Medical Transportation (NEMT) Managed NEMT brokerage service coordinating safe, reliable rides for Medicaid and Medicare members to doctor visits, dialysis, therapy, and behavioral health appointments via sedans, wheelchair-accessible vehicles, rideshare, public transit, and mileage reimbursement. Sold to Medicaid managed care plans, Medicare Advantage plans, and state Medicaid agencies as a contracted service.
• MTM Link Platform Proprietary, cloud-based, end-to-end NEMT technology platform that automates trip scheduling and optimization, real-time GPS tracking, self-service member/portal apps, driver and medical-facility portals, advanced analytics, approval management, and AI fraud detection. Powers the MTM Link Member mobile app (iOS/Android), Member Portal, Client Portal, Driver App/Portal, and Medical Facility Portal.
• Mobile Integrated Health (MIH) Mobile integrated health solution that brings medical care and clinical support directly to members in their homes and communities, using MTM's logistics and healthcare expertise to reduce avoidable hospital visits and improve outcomes.
• Home and Community Based Service (HCBS) Therapies Coordinates alternative therapies (equine, pet, art, music, and aquatic) for members with intellectual/developmental disabilities, behavioral health needs, trauma, or chronic conditions, with provider network onboarding, billing, and integration with NEMT rides.
• Social Determinants of Health (SDOH) Program that uses MTM's proprietary platform to link Medicaid and Medicare members to essential community and health services — addressing food insecurity, housing instability, transportation barriers, and social connection to help members age in place and improve outcomes.
• Wanda Direct-to-consumer caregiver platform that connects older adults and people with disabilities (and their families) in St. Louis, Tucson, and Phoenix with vetted drivers for medical, grocery, community, and social trips.
• Mobility Direct Remote ADA paratransit eligibility certification technology platform used by MTM Transit to standardize and digitize in-person, paper-based, and hybrid ADA eligibility assessment workflows for transit agencies.
• Mobility Management, Travel Training & ADA Eligibility Assessments Mobility management offering from MTM Transit including in-person ADA paratransit eligibility assessments using tools such as the Functional Assessment of Cognitive Transit Skills (FACTS), one-on-one and group travel training, train-the-trainer programs, and grant-opportunity support for transit agencies.
• Paratransit, Fixed Route Transit & Microtransit Services MTM Transit's operating services for transit agencies covering paratransit, fixed route transit, and microtransit operations, including ADA paratransit brokerage and student/special-needs transportation.

Quantifiable outcome

• 35 million+ annual trips coordinated nationwide
• +8 more outcomes

Named customers14 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature10 records

Partnerships

20 partnerships are on record, tiered flagship, core and minor.

• Access2CareflagshipStrategic or Co-development Partner · 1 August 2024MTM announced acquisition of Access2Care's non-emergency medical transportation (NEMT) business on August 13, 2024 as part of its strategy to expand national reach. The deal is expected to boost MTM's total annual revenue by 25%, expand its national footprint in NEMT, and integrate Access2Care's technology and provider network into MTM's operations.
• VeyoflagshipStrategic or Co-development Partner · 1 June 2022MTM Health announced the forthcoming acquisition of Veyo, a non-emergency medical transportation (NEMT) provider based in San Diego, California. The deal increased MTM Health's annual revenue to approximately $1 billion and expanded its service to 16 million people across 31 states and the District of Columbia, providing 20 million trips annually.
• U.S. BankcoreTechnology or IntegrationU.S. Bank provides the Focus Card reloadable debit card that powers MTM Health's Currency program for gas mileage reimbursement (GMR) and public transit day passes for Nevada Medicaid members. Funds are loaded onto the Focus Card two business days before a Medicaid appointment.
• MTM Transit, LLCflagshipStrategic or Co-development PartnerMTM Transit, LLC is a sister company / affiliate operating the mobility management, paratransit brokerage, travel training, ADA eligibility assessments, and microtransit business for transit agencies. Listed alongside MTM Health in employee privacy disclosures and footer links.
• CareSourcecoreChannel Partner/ Reseller/ DistributorNevada Managed Care Organization partner — under Nevada Medicaid's January 1, 2026 statewide expansion of Managed Care (including rural areas for the first time), CareSource is listed as an MCO that may handle NEMT services for its members. MTM directs members to contact CareSource (833-230-2058) for NEMT assistance.
• SilverSummit HealthplancoreChannel Partner/ Reseller/ DistributorNevada Managed Care Organization partner under Nevada Medicaid's January 1, 2026 statewide Managed Care expansion. Members are directed to contact SilverSummit Healthplan (844-366-2880) for NEMT assistance under their plan.
• Florida Association of Health Plans (FAHP)minorGTM or Marketing PartnerMTM Health is an active exhibitor and recurring sponsor at FAHP's Annual Conference (Orlando, FL), engaging with Florida Medicaid and Medicare Advantage health plans. Booth #10 in 2023, Booth 11 in 2021.
• Texas Association of Health Plans (TAHP)minorGTM or Marketing PartnerMTM Health is an active exhibitor at TAHP's annual Texas Covered Healthcare Conference & Expo (Austin 2021, Houston 2023), engaging with Texas Medicaid health plans including booth #409 in 2023.
• California Association of Health Plans (CAHP)minorGTM or Marketing PartnerMTM Health is an active exhibitor at CAHP's Annual Conference (San Diego 2021, Palm Desert 2023), engaging with California Medicaid health plans on NEMT, HCBS, and SDOH. Booth #503 in 2023.
• Medicaid Health Plans of America (MHPA)minorGTM or Marketing PartnerMTM Health is an active participant and co-host in MHPA's Annual Conference (National Harbor, MD 2023), engaging with national Medicaid managed care plans. Booth #114 at MHPA23. Co-hosted MHPA Webinar Wednesday in 2017.
• Virginia Association of Health Plans (VAHP)minorGTM or Marketing PartnerMTM Health is exhibiting at the VAHP Annual Meeting May 26-28, 2026 at the Marriott Virginia Beach Oceanfront Resort in Virginia Beach, Virginia, showcasing NEMT, HCBS, SDOH, and MIH solutions for Virginia Medicaid and Medicare members.
• Non-Emergency Medical Transportation Accreditation Commission (NEMTAC)minorGTM or Marketing PartnerMTM Health exhibited at the 2021 NEMTAC Conference in Scottsdale, Arizona (Booth B3), engaging with NEMT professionals, owners, operators, and healthcare executives on industry best practices.
• Association of Travel Instruction (ATI)minorGTM or Marketing PartnerMTM Health was a Diamond Sponsor of ATI's 2020 Virtual Conference, supporting travel training professionals and the travel instruction industry.
• Vegas StrongerminorGTM or Marketing PartnerMTM Health's Nevada Outreach team partnered with Vegas Stronger at a healthcare resource event in Las Vegas to distribute hygiene kits and provide NEMT benefit education to individuals experiencing homelessness.
• Empowerment Center of Southern NevadaminorGTM or Marketing PartnerMTM Health's outreach team participated in the first Community Resource Fair hosted by the Empowerment Center of Southern Nevada to educate attendees on NEMT benefits.
• Kaiser (Kaiser Permanente)minorGTM or Marketing PartnerMTM Health's outreach team joined the Kaiser Health Fair in Everett, Washington to highlight NEMT impact and engage with healthcare professionals and community members.
• Nevada Homeless AllianceminorGTM or Marketing PartnerMTM Health's Nevada Outreach team partnered with Nevada Homeless Alliance at Project Homeless Connect in Las Vegas, sharing NEMT information and connecting with the homeless community.
• Sunrise Children's FoundationminorGTM or Marketing PartnerMTM Health's Nevada Outreach team participated in Sunrise Children's Foundation Head Start Programs Health Fair to share NEMT information with families.
• Apple App StorecoreTechnology or IntegrationMTM Link Member mobile app distributed via the Apple App Store (app id 1534737345) for iOS members to schedule, track, and manage NEMT rides.
• Google PlaycoreTechnology or IntegrationMTM Link Member mobile app distributed via Google Play (net.mtmlink.member) for Android members to schedule, track, and manage NEMT rides.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Modivcare: Modivcare (formerly Providence Service Corporation / LogistiCare) is the largest publicly traded NEMT broker and a direct competitor to MTM in Medicaid managed care transportation. Both companies manage statewide NEMT brokerage contracts, coordinate millions of trips annually, and serve Medicaid and Medicare Advantage plans, making Modivcare MTM's closest comparable at scale.

Direct peers

• Access2Care: Access2Care was a direct NEMT peer competitor before being acquired by MTM in October 2024. It served Medicaid and Medicare Advantage health plans with non-emergency medical transportation brokerage, overlapping directly with MTM's core offering prior to consolidation.
• Veyo: Veyo was a technology-forward NEMT provider that competed directly with MTM Health prior to its 2022 acquisition by MTM. Veyo was known for its rideshare-style NEMT model and operated in 31 states and DC — serving the same Medicaid managed care customer base.
• WellTrans: WellTrans is a regional NEMT broker providing non-emergency medical transportation services to Medicaid and Medicare health plan members, directly competing with MTM in overlapping state markets.
• American Logistics: American Logistics is a privately held NEMT broker providing managed non-emergency medical transportation to Medicaid managed care plans and state agencies, competing head-to-head with MTM on RFPs for statewide and multi-state NEMT brokerage contracts.

Emerging players

• Uber Health: Uber Health is the healthcare arm of Uber offering non-emergency medical transportation for health plans, providers, and patients. It overlaps with MTM as both a partner (rideshare trips dispatched through MTM Link) and a competitive threat for commoditized NEMT trips.
• Lyft Healthcare: Lyft Healthcare provides non-emergency medical transportation for health plans, hospitals, and patients, with a focus on Medicare Advantage and value-based care programs. It is both a rideshare partner integrated into MTM Link and a competitive pressure point on lower-acuity NEMT volume.
• Ride Health: Ride Health is a healthcare-focused transportation platform connecting patients with rides across NEMT, rideshare, and other modes. It overlaps with MTM's MTM Link platform in serving health plans and providers, though typically at smaller scale and with a tech-platform positioning rather than full-service brokerage.
• Circulation Health: Circulation Health provides a healthcare transportation management platform for health systems and health plans, including NEMT brokerage capabilities. It is comparable to MTM's MTM Link offering as a technology-enabled alternative for managing non-emergency medical transportation.
• Roundtrip: Roundtrip is a healthcare transportation marketplace connecting patients with medical rides through health system and health plan partnerships. It overlaps with MTM's mission of coordinating rides to medical appointments and represents an emerging technology-driven alternative to traditional NEMT brokers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/MTMSocial
• Facebookfacebook.com/MTMSocial
• LinkedInlinkedin.com/company/medical-transportation-management
• Instagraminstagram.com/mtm_inc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries3 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MTM, Inc.