What Felgains does

Felgains Limited is a UK-based, privately held mobility and care equipment retailer founded in 1977 and headquartered in Ipswich, Suffolk. The company operates a dual-division business: a Mobility Aids division serving private individuals with mobility scooters, powerchairs, manual and active wheelchairs, riser recliner chairs, adjustable beds, stairlifts, and a broad range of living aids (bathroom, bedroom, kitchen, incontinence, dressing, and health aids); and a Moving & Handling Equipment division supplying patient hoists, slings, stretchers, trolleys, bed movers, portering chairs, patient turning systems, pressure relief cushions, nursing beds, and Alerta wireless fall-prevention products. The Acute Patient Handling sub-division supplies NHS trusts and private hospitals across the UK, while the consumer division serves individuals with disabilities, chronic conditions, and older adults. Felgains is an approved supplier under NHS Shared Business Services and holds Citation ISO certification.

The company runs a hybrid go-to-market model combining an e-commerce storefront with a flagship physical showroom in Ipswich described as one of the UK's largest mobility showrooms, supported by free home assessment visits within a 50-mile radius, nationwide 2–4 working day delivery, finance plans, a trade-in programme for mobility scooters, and VAT relief processing for eligible disabled customers. Its product portfolio spans entry-level items (e.g., £10.50 grab rails) through premium offerings (e.g., £4,000 custom active wheelchairs, £3,997 RAYMEX® Lift), with most revenue generated on one-time/perpetual product sales. Felgains employs 11–50 staff, does not publicly disclose revenue, and shows no external institutional investment.

The technology footprint is limited to standard e-commerce, content marketing (SEO, blog, YouTube), and basic wireless integration between Alerta fall-prevention hardware and third-party nurse call systems. The source data lists no AI/ML capabilities, patents, proprietary software, or developed technology assets. The company's defensible position rests on its 49-year operating history, 4.9/5 Google review rating, showroom scale, NHS framework status, and an experienced in-house assessment team, rather than on technology differentiation.

Name

Felgains

Legal name

Felgains Limited

Website

https://felgains.com

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

Felgains is a UK-based, family-positioned mobility and care equipment retailer (founded 1977, Ipswich) supplying mobility scooters, wheelchairs, beds, patient handling equipment, and living aids to NHS trusts, private hospitals, care providers, and private individuals via e-commerce and one of the UK's largest mobility showrooms.

Ownership category

akta.pro rank

Product category

Mobility and Healthcare Equipment Retail

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842)

akta.pro primary industry

Mobility Aids (Wheelchairs, Scooters, Walkers, Canes) (HLAHAMAA)

akta.pro secondary industries

Mobility Device Sales, Rental & Service (Wheelchairs, Scooters, Walkers) (HSABAKAC), Patient Lifts, Transfer & Safe Handling Equipment (Hoists, Slings, Transfer Boards) (HLAHAMAE)

Keywords

• Mobility equipment retail
• Patient handling solutions
• Healthcare equipment supply
• Mobility scooter sales
• Living aids distribution

Headquarters

HQ city

Ipswich

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Product Sales: Felgains generates revenue primarily through the sale of mobility aids and medical equipment, including mobility scooters, wheelchairs, beds, patient handling equipment, and living aids. Products are sold at various price points from entry-level to premium, with both ex-VAT and VAT-relief pricing available for eligible customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Felgains supplies mobility aids (mobility scooters, powerchairs, manual and active wheelchairs, riser recliner chairs, adjustable beds, stairlifts, and a broad range of daily living aids) and moving & handling equipment (patient hoists and slings, hospital stretchers and trolleys, bed and stretcher movers, portering chairs, shower trolleys/changing tables, patient turning systems, pressure-relief cushions, nursing beds/mattresses, and wireless fall-prevention products) to private individuals, NHS trusts, private hospitals, and care providers across the United Kingdom through an e-commerce storefront, a flagship Ipswich showroom, home assessments, and nationwide delivery.

Product overview

Felgains is a UK-based mobility and healthcare equipment provider established in 1977, operating as both an e-commerce retailer and physical showroom. The product portfolio spans two main divisions: Mobility Aids and Moving & Handling Equipment. Mobility Aids include mobility scooters (Class 2 pavement and Class 3 road-legal), powerchairs/electric wheelchairs, manual and active wheelchairs, riser recliner chairs, adjustable beds (Opera brand), stairlifts, and comprehensive living aids (walking aids, bathroom aids, bedroom aids, household aids, incontinence products, health aids, dressing aids, and chair tables/aids). Moving & Handling Equipment includes patient hoists and slings, patient stretchers and trolleys, bed and stretcher movers, portering chairs, shower trolleys and changing tables for Changing Places facilities, Vendlet patient turning systems, Lejrelet pressure relief cushions, nursing beds and mattresses, and Alerta wireless fall prevention products (alert mats, crash mats, nurse call buttons, and wall point receivers). The company also offers the RAYMEX® Lift as a featured product—a 3-in-1 portable fall recovery, walking, and transfer device. Felgains serves NHS trusts, care providers, and private individuals through its Ipswich showroom and online store, with delivery options including nationwide 2-4 working day delivery and finance plans.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobility Scooters Battery-powered single-seat vehicles with handlebar controls, available in Class 2 (pavement, 4mph) and Class 3 (road-legal, 8mph) variants, including folding, dismantlable, and all-terrain models for private individuals with mobility needs.
• Powerchairs (Electric Wheelchairs) Electrically-powered wheelchairs including folding, dismantlable, and custom models from multiple brands, for private users needing powered mobility.
• Manual Wheelchairs Self-propelled and transit manual wheelchairs for various user needs and environments.
• Active Wheelchairs High-performance, lightweight wheelchairs made from aircraft-grade aluminium, titanium, or carbon fibre, customisable for fit, features, and aesthetics, priced approximately £1,200-£4,000 for custom models.
• Riser Recliner Chairs Single motor and dual motor riser recliner chairs in standard and made-to-measure sizes, including brands like ASHORE Taylor Express and Taylor Luxe.
• Adjustable Beds (Opera) Opera Adjustable Beds offering profiling functionality for comfort and medical support, available with various accessories including electric blankets.
• Stairlifts Mobility stairlifts for users who have difficulty climbing stairs, enabling safe vertical movement within multi-level homes.
• Patient Hoists & Slings Patient lifting equipment including ceiling track hoists and mobile hoists with compatible slings for safe patient handling in community, home care, and care home settings.
• Patient Stretchers & Trolleys Hospital patient stretchers and trolleys for safe patient transport within medical facilities, supplied to NHS trusts and private hospitals.
• Bed & Stretcher Movers Mechanical and powered equipment for moving beds and stretchers within hospital environments.
• Portering Chairs Chairs designed for hospital portering tasks and patient transport within medical facilities.
• Shower Trolleys & Adult Changing Tables Changing Places equipment including shower trolleys and adult changing tables for users with complex needs in Changing Places facilities.
• Vendlet Patient Turning Systems Vendlet Patient Turning Systems designed to assist with turning patients in bed for pressure relief and care.
• Lejrelet Pressure Relief Cushion Support System Lejrelet Pressure Relief Cushion Support System for patient positioning and pressure sore prevention.
• Nursing Beds & Mattresses Hospital and care home beds with pressure relief mattresses for patient comfort and clinical care.
• Alerta Wireless Fall-Prevention Range (Alert Mats, Crash Mats, Nurse Call Button, Wall Point Receiver) Alerta wireless fall-prevention range (alert mats, crash mats, wireless nurse call button, and wall point receiver) that alerts caregivers when patients leave safe zones and integrates with nurse call systems for centralised alerting.
• Living Aids (Walking Aids, Bathroom Aids, Bedroom Aids, Incontinence Aids, Household & Kitchen Aids, Health Aids, Dressing Aids, Chair Aids) Comprehensive range of daily living aids including walking frames and rollators, walking sticks and crutches, bath lifts and shower seats, grab rails, toilet frames, overbed tables, incontinence pads and pants, eating and drinking aids, household trolleys, joint supports, and dressing aids for private users at home.
• RAYMEX® Lift Portable 3-in-1 personal fall recovery device that doubles as a walking aid, transfer device, stand aid, and lowering device, priced at £3,997.00 ex VAT, for private users and care settings in the UK and Europe.

Quantifiable outcome

• 4.9/5 customer rating based on 73 Google reviews

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

One partnership is on record.

• NHS Shared Business ServicescoreChannel Partner/ Reseller/ DistributorFelgains is an approved supplier through NHS Shared Business Services, enabling NHS trusts to procure mobility and patient handling equipment through official procurement channels.

Scale indicators4 records

Recent moves12 records

Expansion highlights10 records

Direct peers

• Ableworld: Ableworld operates a UK network of mobility and daily-living equipment stores, selling mobility scooters, wheelchairs, beds, bathroom aids, and related products. Its physical retail footprint and assisted-sales model are closely comparable to Felgains' showroom-led proposition.
• CareCo: CareCo is a UK retailer focused on mobility and independent-living products, including scooters, wheelchairs, riser-recliner chairs, beds, and personal-care aids. It competes with Felgains across both consumer mobility equipment and lower-priced daily-living products.
• Better Mobility: Better Mobility is a UK specialist retailer of mobility scooters, powerchairs, manual wheelchairs, adjustable beds, and daily-living aids. It serves a similar elderly and disabled customer base and combines product breadth with advice and after-sales support.
• Mobility Supermarket: Mobility Supermarket is a UK direct retailer of mobility scooters, powerchairs, wheelchairs, adjustable beds, riser-recliner chairs, and living aids. Its broad online catalog, pricing presentation, and consumer customer base closely overlap Felgains' mobility-aid proposition.
• Countrywide Mobility: Countrywide Mobility supplies mobility scooters, wheelchairs, rise-and-recline chairs, adjustable beds, and daily-living aids through UK showrooms and online channels. Its product range, assessment-led selling, and after-sales support make it a direct regional analogue.
• 1st Call Mobility: 1st Call Mobility sells mobility scooters, powerchairs, wheelchairs, adjustable beds, and related equipment to UK consumers. Its combination of product sales, demonstrations, and after-sales service overlaps directly with Felgains' core offer.
• Livewell Mobility: Livewell Mobility provides mobility scooters, wheelchairs, riser-recliner chairs, beds, and related aids, with demonstrations and support for UK customers. Its high-consideration mobility sales and home-oriented customer journey are comparable to Felgains.
• Oakham Mobility: Oakham Mobility is a UK mobility retailer offering scooters, powerchairs, wheelchairs, adjustable beds, and seating products, supported by home assessments and servicing. Its consultative, high-service model is closely comparable to Felgains.
• MobilityPlus: MobilityPlus sells mobility scooters, powered and manual wheelchairs, adjustable beds, riser-recliner chairs, and accessories to UK consumers. Its online-led retail model and product assortment closely mirror Felgains' consumer mobility division.
• Manage At Home: Manage At Home is an online retailer of mobility, bathroom, bedroom, household, and personal-care aids. It competes most directly with Felgains' broad living-aids catalog and direct-to-consumer e-commerce channel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCGUnrqu40l_z8BKiAUDHrfg
• Facebookfacebook.com/Felgains
• LinkedInlinkedin.com/company/felgains-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Felgains