Maltman International

What Maltman International does

Maltman International is a specialty insurance claims services firm founded in 1949 by F.C. Maltman in Toronto, Canada. The company delivers high-end specialty claims adjustment and management services for complex liability exposures, including Errors and Omissions (E&O), Directors and Officers (D&O) Liability, Environmental, Commercial General Liability, and London Market Programs. Services span the full claims lifecycle and include Third Party Administration, Complex Claims Adjusting, Loss & Claim Management, Litigation Management, Arbitration & Mediation, Run-Off Claims Administration, Claims Audit, Risk Management, Program Reviews, and Coverage Services. The company operates dual regional headquarters in Dallas, United States, and Toronto, Canada, and serves insurance carriers and corporate policyholders across the United States and Canada.

The business model is B2B professional services, generating revenue through fee-based claims adjustment and administration engagements with insurance companies and self-insured corporates. Pricing is quote-based and not publicly disclosed, consistent with enterprise insurance service provider norms. Maltman International is a CRU GROUP company, operating under a parent organization that also encompasses Context International, CRU Investigations, and AIA Training. Through CRU GROUP, Maltman serves as the US and Canada representative of the Context International Network, an international consortium of qualified loss adjusting firms spanning over 45 countries across North and Central America, Europe, South America, Africa, Asia, and Australia, providing cross-border claims coordination for multinational exposures.

Maltman International does not operate a proprietary technology platform. Its competitive differentiation is grounded in human expertise accumulated over 75 years, dual-jurisdiction operational coverage, and network membership in Context International. The company maintains a small headcount of 11–50 employees and distributes services through direct field-based claims adjusters and enterprise customer care representatives. Marketing presence is limited to a corporate website, LinkedIn, and X (Twitter) accounts, with primary go-to-market reliant on industry reputation and relationship management within the insurance and claims sector.

Name

Maltman International

Legal name

Maltman International

Website

https://maltmans.com

Company type

Private

Founded year

1949

Operating status

Operating

Headcount range

11–50 employees

Short description

Maltman International is a specialty insurance claims services firm delivering expert claims adjustment and administration for complex liability lines (E&O, D&O, Environmental, Commercial Liability, London Programs) to insurance carriers and corporate policyholders across the US and Canada, operating from Dallas and Toronto as a CRU GROUP company.

Ownership category

akta.pro rank

Product category

Specialty Insurance Claims Services

NAICS

Claims Adjusting (524291), Agencies, Brokerages, and Other Insurance Related Activities (5242), Insurance Agencies and Brokerages (52421)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Claims Advocacy & Loss Recovery Services (FSAEADAH)

akta.pro secondary industry

Fraud Risk Management & Anti-Bribery/Anti-Corruption (ABAC) (BPAHAFAL)

Keywords

• Specialty claims adjusting
• Insurance claims administration
• Loss management services
• Litigation management services
• Risk management consulting

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Specialty Claims Services: Maltman International generates revenue through professional claims adjustment and administration services including third party administration, complex claims adjusting, loss & claim management, litigation management, arbitration & mediation, run-off claims administration, claims audit, risk management, program reviews, and coverage services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Maltman International is a specialty claims services firm that delivers high-end claims adjustment and administration to insurance carriers and corporate policyholders across the United States and Canada. Its core services span third party administration, complex claims adjusting, loss and claim management, litigation management, arbitration and mediation, run-off claims administration, claims audit, risk management, program reviews, and coverage services, with deep specialization in Errors and Omissions, Directors and Officers Liability, Environmental, Commercial Liability, and London Market Programs. Through CRU GROUP, the firm serves as the US and Canada representative of the Context International Network, providing clients access to international loss adjusting capabilities across more than 45 countries.

Product overview

Maltman International is a specialty claims services company operating as part of CRU GROUP. The company offers a unified portfolio of claims-related professional services rather than a software product platform. Services are organized around specialty claims expertise including Third Party Administration, Complex Claims Adjusting, Loss & Claim Management, Litigation Management, Arbitration & Mediation, Run-Off Claims Administration, Claims Audit, Risk Management, Program Reviews, and Coverage Services. The company specializes in Errors and Omissions, Directors and Officers Liability, Environmental, Commercial Liability, and London Programs. Through its Context International Network representation, Maltman extends its capabilities across 45+ countries worldwide. Services are delivered through operations in Dallas and Toronto, covering the United States and Canada.

Differentiator

Problem solved

Functional benefit

Products and services

• Third Party Administration
• Complex Claims Adjusting
• Loss & Claim Management
• Litigation Management
• Arbitration & Mediation
• Run-Off Claims Administration
• Claims Audit
• Risk Management
• Program Reviews
• Coverage Services
• Context International Network Representation

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and flagship.

• Context International NetworkcoreStrategic or Co-development PartnerMaltman International, through CRU GROUP, serves as the proud representative of The Context International Network in the United States and Canada. Context International is an international network of professionally qualified loss adjusting companies recognized in their own domestic markets for high levels of competency, quality control and compliance. The network spans over 45 countries throughout North and Central America, Europe, South America, Africa, Asia and Australia. Maltman International provides oversight and internal coordination for all Context International losses handled by CRU GROUP in the US and Canada.
• CRU GROUPflagshipStrategic or Co-development PartnerMaltman International is a CRU GROUP company. CRU GROUP is a global insurance claims services organization. Other CRU GROUP affiliated companies include Context International, CRU Investigations, and AIA Training. Maltman International operates as the US and Canada representative for the Context International Network under the CRU GROUP umbrella.

Scale indicators2 records

Recent moves1 record

Expansion highlights3 records

Direct peers

• McLarens: Global independent loss adjuster serving commercial insurance markets, with deep London Market and specialty liability expertise. Highly comparable to Maltman in E&O, D&O, and commercial liability adjusting.
• Sedgwick: Global leading provider of claims management, loss adjusting, and managed care services to insurers and corporates. Direct competitor across Maltman's core TPA, complex adjusting, and loss management lines, with significantly larger scale and technology investment.
• Crawford & Company: One of the world's largest independent claims management firms, providing loss adjusting, third-party administration, and risk services. Competes directly with Maltman in complex commercial liability and London Market claim handling.
• Engle Martin & Associates: Independent claims management and loss adjusting firm serving commercial insurers and self-insureds in the US. Closely comparable to Maltman in specialty commercial liability, property, and complex claims handling.
• Charles Taylor Adjusting: Global loss adjusting and claims services firm with strong London Market specialty expertise. Directly comparable to Maltman's London Programs and complex liability capabilities, and a fellow Context International–type international network operator.
• ESIS (Chubb): Third-party claims administrator and risk management services provider owned by Chubb. Offers claims management, risk control, and specialty services that overlap directly with Maltman's TPA, claims audit, and risk management offerings.
• GAB Robins (now part of Northbridge Insurance): Legacy loss adjusting and claims management firm with strong Canadian presence, now integrated into Northbridge. Comparable to Maltman's Toronto-based operations in commercial claims adjusting across Canada.

Broad incumbents

• Aon / Marsh Claims Services: Major global brokers (Aon, Marsh) that run in-house claims advocacy and loss recovery practices. Compete with Maltman in coverage analysis, claims management advisory, and large-loss coordination for complex liability programs.
• Broadspire (Crawford & Company): Crawford's TPA and managed care division handling workers' comp, disability, and general liability claims. Operates in the same claims management space as Maltman, though with broader workers' comp focus.

Emerging players

• EFI Global: Engineering, fire investigation, and environmental consulting firm that intersects with Maltman's Environmental and complex commercial claims work, particularly on causation and loss scope for specialty lines.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Maltman_Intl
• LinkedInlinkedin.com/company/fcmaltman

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maltman International