New Horizons Mental Health Services

Name

New Horizons Mental Health Services

Legal name

New Horizons Mental Health Services

Website

https://newhorizonsmentalhealth.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

Keywords

• Community mental health
• Substance use treatment
• Crisis intervention services
• Suicide prevention programs
• Psychiatric counseling

Headquarters

HQ city

Lancaster

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government-Funded Mental Health Services: Services funded through partnerships with Fairfield County Alcohol, Drug Addiction and Mental Health Services (ADAMH) and Ohio Department of Mental Health and Addiction Services. Provides essential mental health services to the community.
2. Client Service Fees and Insurance Billing: Fees for mental health counseling and treatment services billed to insurance. Sliding scale discounts offered based on family size and income for patients regardless of ability to pay.
3. Payment Processing Services: Partnership with Etactics for safe and secure credit card and electronic check transactions. Etactics manages routing of sensitive customer information through credit card processing networks with industry data security standard compliance.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

New Horizons Mental Health Services is a non-profit community mental health organization that delivers outpatient mental health and substance use disorder treatment across Fairfield County, Ohio. Its core offerings include crisis intervention, psychiatric care and medication management, individual and group counseling, medication-assisted treatment (MAT), school-based suicide prevention (SOS program), intensive home-based treatment, supported employment, and community support programs for children, adults, and families.

Product overview

New Horizons Mental Health Services operates as a non-profit community mental health organization offering a comprehensive portfolio of mental health and substance use services for children, adults, and families throughout Fairfield County, Ohio. The organization provides services through distinct program categories including: Early Childhood Services (Early Childhood Mental Health Program, Elementary and Secondary School Interventions, K-12 Therapy, Intersystem Consultation); Access to Care Programs (Crisis Intervention, Suicide Prevention via SOS Program, Open Access, Employee Assistance Programs, Embedded Clinicians); Family Services (Intensive Home-Based Treatment); Adult Services (Substance Use Disorder/Addictions Treatment, Severe and Persistent Mental Illness Program, Job Placement and Support, First Episode Psychosis); Outpatient Services (Crisis Services, Individual and Group Counseling, Psychiatric Care, Community Support Programs); and specialized services including Senior Support and Suicide Prevention. The organization collaborates with Fairfield County ADAMH Board and Ohio Department of Mental Health and Addiction Services, and is undergoing a merger with OhioGuidestone. Founded in 1971, the organization has grown from a small children's services focus to multiple locations serving all age groups.

Differentiator

Problem solved

Functional benefit

Products and services

• Crisis Intervention Program 24/7 Behavioral Health Crisis Intervention provided by clinicians via Mobile Crisis Teams, available to the general public in the community and through the county Crisis Line.
• Signs of Suicide Prevention Program (SOS) Evidence-based mental health education and depression screening program for middle and high school-aged youth, offered in selected Fairfield County school districts using the ACT (Acknowledge, Care, Tell) framework. Listed on SAMHSA's National Registry of Evidence-Based Programs and Practices with demonstrated 40-64% reduction in self-reported suicide attempts.
• Early Childhood Mental Health Program Therapists provide ongoing consultation to Head Start and public preschool programs, conduct diagnostic assessments, and offer specialized short-term family therapy for preschool children and families.
• Early Intervention Program - Elementary Schools Consultation services for elementary educators, screening of individual children, ongoing in-school supportive services, parental consultation, and referral and linkage of families to appropriate services.
• Students K-12 Program Licensed child and family therapists provide school-based child and family psychotherapy, including home-based family counseling and psychotherapy.
• Open Access Walk-in or same-day initial assessment appointments for new clients available Monday through Friday.
• Employee Assistance Programs Assessment and short-term counseling programs available to employees upon request through contractual arrangements between New Horizons and selected Fairfield County employers.
• Embedded Clinicians

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Fairfield County Alcohol, Drug Addiction and Mental Health Services (ADAMH)coreStrategic or Co-development PartnerNew Horizons collaborates with Fairfield County ADAMH Board to offer essential mental health services to the community. ADAMH Board provides funding and strategic coordination for mental health and addiction services in Fairfield County.
• Ohio Department of Mental Health and Addiction ServicescoreStrategic or Co-development PartnerNew Horizons partners with the Ohio Department of Mental Health and Addiction Services to provide a variety of mental health services that the community needs and wants.
• United WaycoreStrategic or Co-development PartnerUnited Way provides generous support for the SOS (Signs of Suicide) Prevention Program, enabling New Horizons to deliver suicide prevention education in Fairfield County schools.
• Fairfield County School DistrictscoreStrategic or Co-development PartnerContractual support from school districts enables delivery of SOS Prevention Program to middle and high school students. New Horizons provides in-school mental health education, screenings, and follow-up services.
• Harcum HouseminorStrategic or Co-development PartnerNew Horizons clinicians provide regular, ongoing consultation to Harcum House staff for childhood victims of sexual and physical abuse and trauma.
• Fairfield County Family, Adult, and Children First CouncilcoreStrategic or Co-development PartnerNew Horizons clinicians and clinical managers provide regular, ongoing consultation to the Children's Committee and the Multi-System Youth Committees of the Fairfield County Family, Adult, and Children First Council.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• OhioGuidestone: Ohio-based non-profit behavioral health provider that New Horizons is in the process of merging into as of May 2026. Operates similar community mental health, substance use, and youth services across multiple Ohio counties.
• Coleman Health Services: Ohio-based non-profit behavioral health organization providing mental health, substance use, and crisis services across multiple counties with a similar ADAMH-funded, community-based delivery model.
• Hopewell Health Centers: Ohio-based community mental health and primary care provider offering outpatient counseling, psychiatry, crisis services, and school-based programs to underserved populations, closely matching New Horizons' integrated community model.
• Aspire Behavioral Health (Ohio): Ohio-based behavioral health provider offering outpatient mental health, substance use treatment, crisis intervention, and youth services through community partnerships and county contracts.

Regional players

• Talbert House: Large Cincinnati-area non-profit providing mental health, substance use, corrections, and community support services; comparable in service breadth but operates in a different Ohio region.
• Recovery Resources (Cleveland): Ohio-based non-profit providing outpatient mental health, substance use treatment, and community support services under county funding contracts; shares the ADAMH-funded community provider model.

Broad incumbents

• National Council for Mental Wellbeing: National membership organization representing community mental health and substance use providers; sets practice standards and federal advocacy priorities that shape funding and policy for community-based providers like New Horizons.
• Nationwide Children's Hospital - Behavioral Health: Major Ohio pediatric health system with significant behavioral health capacity including psychiatry, crisis services, and school partnerships; a broader regional incumbent competing for referrals and clinician talent in central Ohio.
• Community Mental Health Centers of Ohio: Trade association representing Ohio's community mental health centers, providing policy, funding coordination, and advocacy that directly shapes the operating environment for ADAMH-funded providers like New Horizons.

Emerging players

• Lyra Health: National teletherapy platform offering employer-sponsored outpatient mental health services; competes with New Horizons' Employee Assistance Programs on the digital delivery channel for routine outpatient care.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Horizons Mental Health Services