What Quest does

Quest, Inc. (legally Life Concepts, Inc.) is a 501(c)(3) nonprofit organization founded in 1962 and headquartered in Orlando, Florida, providing a comprehensive continuum of services for children and adults with developmental disabilities across Central Florida and the Tampa Bay region. The organization operates 20+ locations serving more than 500 individuals each day, with a service portfolio spanning Quest Kids Therapy (Applied Behavior Analysis therapy at five sites), Quest Kids Academy (a private specialty school for grades K-22 with tuition of $23,500-$27,000 annually), the new Quest Kids Orlando campus (a 16,070 sq ft co-located education and therapy facility opening in 2026), residential options including group homes, supported living, three Intermediate Care Facilities (100% Medicaid funded), and Quest Village (a 48-unit independent living community), plus Employment Services, two Training Centers, Camp Thunderbird (a 36-acre year-round recreational camp), and social ventures House 81 and the SideLyer medical device.

The organization is funded through a diversified mix of Medicaid waiver funding (APD), private insurance (Aetna, BlueCross BlueShield, Cigna, UnitedHealthcare), private pay tuition, camp fees, corporate and foundation grants (Dr. Phillips Charities, Florida Blue Foundation, Universal Orlando Foundation, AdventHealth), and individual donations. Its go-to-market is primarily direct-to-consumer, with families reaching Quest through website inquiry forms, referrals from healthcare providers, schools, and the state Agency for Persons with Disabilities, alongside a B2B channel placing employment candidates with hospitality, healthcare, and retail business partners (Universal Orlando, SeaWorld, Orlando Health, IHOP, Big Lots, Kalera, Oakmonte Village). Leadership is headed by President & CEO John R. Gill (since 2012), with a C-suite including COO Brooke Eakins, CAO John Dogaer, and CHRO Sara Oliver, plus VPs overseeing Youth Programs, Residential Programs, Clinical/Behavioral Services, Philanthropy, Marketing, and Accounting.

Quest's competitive position rests on 60+ years of operating history, full-lifecycle service integration, a deep bench of BCBAs and credentialed clinical staff, regulatory certifications (APD waiver provider, ICF licensure, ACA camp accreditation), and substantial physical infrastructure. As a nonprofit, it has no parent company, no outside shareholders, and no traditional venture funding; sustainability depends on government reimbursement, philanthropy, and program fee revenue, with capital projects underwritten by major charitable gifts.

Name

Quest

Legal name

Life Concepts, Inc.

Website

https://questinc.org

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Quest, Inc. is a 501(c)(3) nonprofit founded in 1962 operating 20+ locations across Central Florida and Tampa Bay, providing ABA therapy, private special education, residential care, employment services, and recreational programs to 500+ individuals with developmental disabilities daily.

Ownership category

akta.pro rank

Product category

Developmental Disability Services

NAICS

Vocational Rehabilitation Services (62431), Other Individual and Family Services (624190), Educational Support Services (6117), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Educational Services (8200), Services-Health Services (8000)

akta.pro primary industry

Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM)

akta.pro secondary industries

Special Education Resource Rooms & Pull-Out Programs (EDAKAAAJ), Post-Secondary Transition Planning & Coordination (EDAKANAA), Self-Advocacy & Self-Determination Training (EDAKANAI), Transition Services (Secondary to Postsecondary/Employment, Life Skills) (EDAJAKAG)

Keywords

• Developmental disability services
• ABA therapy services
• Residential support services
• Vocational rehabilitation
• Specialty education programs

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medicaid Waiver Services: APD Medicaid Waiver funding for adult services including supported employment, adult day training, life skills supports, residential services, and transportation. Wait times can be 5-7+ years for waiver approval.
2. Insurance and Medicaid for Therapy: ABA therapy services covered by private insurance (Aetna, BlueCross BlueShield, Cigna, CompPsych, UnitedHealthcare) or Medicaid.
3. Tuition - Quest Kids Academy: Private specialty school tuition: Base (8:1 ratio) at $23,500 annually, Mid (4:1 ratio) at $27,000 annually. Paid monthly.
4. FES-UA Scholarship Funding: Florida Empowerment Scholarship for Unique Abilities (FES-UA) helps fund specialized education for eligible students with disabilities.
5. Donations and Grants: Corporate partners, grant partners, and individual donors provide charitable support. Corporate partners listed include major employers and foundations in Central Florida.
6. Camp Thunderbird Fees: Summer camp sessions ranging from $1,000 per session to $4,725 full block. Financial aid and scholarships available on first-come, first-served basis.
7. Social Ventures Revenue: House 81 (social venture producing candles, soaps, home goods) and SideLyer medical device generate revenue supporting mission.
8. Quest Village Service Fees: Monthly service fees for residential support at various levels (Bronze, Silver, Gold, Platinum) plus auxiliary fees for residents not receiving services.
9. ICF Medicaid Funding: Intermediate Care Facilities are 100% Medicaid funded. No ability to serve individuals through other funding sources.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels11 records

Core offering

Quest, Inc. is a nonprofit organization delivering comprehensive programs and support services for children and adults with developmental disabilities across Central Florida and Tampa Bay. Service lines span ABA therapy (Quest Kids Therapy), private specialty education (Quest Kids Academy), residential options (Group Homes, Supported Living, Intermediate Care Facilities, Quest Village), adult day training, employment placement, and recreational camp programs (Camp Thunderbird), with social ventures (House 81 and SideLyer) generating revenue to support the mission.

Product overview

Quest, Inc. is a nonprofit organization providing comprehensive services for individuals with developmental disabilities across Central Florida and Tampa Bay. The organization operates over 20 locations serving approximately 500 individuals daily. Its portfolio includes core service lines organized by life stage: (1) Children's Services (Quest Kids Therapy - ABA therapy, Quest Kids Academy - private specialty school, and the new Quest Kids Orlando campus combining education and therapy); (2) Residential Services (Group Homes, Supported Living, Intermediate Care Facilities with 24-hour nursing, and Quest Village - 48-unit independent living community); (3) Employment Services (job placement, vocational training, and business partner staffing solutions); (4) Training Centers (adult day training, life skills, and recreation); (5) Camp Thunderbird (year-round recreational camp serving all ages); and (6) Social Ventures (House 81 - handcrafted goods enterprise, and SideLyer - medical device). Quest's services span early intervention through adult residential and employment support, funded primarily through Medicaid waivers, insurance, and private pay.

Differentiator

Problem solved

Functional benefit

Brands

• House 81: A social venture created by Quest to provide employment for people with developmental disabilities through handcrafted candles, soaps and home goods. Formerly known as Blossom Artisanal.
• Quest Kids Therapy
• Quest Kids Academy
• Quest Village
• Camp Thunderbird
• Quest Training Centers
• Business Enterprises

Products and services

• Quest Kids Therapy Applied Behavior Analysis (ABA) therapy services for children ages 15 months to 18 years with autism spectrum disorder, Down syndrome, learning delays, and related disabilities. Services include early intervention, toilet training, motor skills, communication, social skills, life skills, and health and safety training at four Central Florida locations and one Tampa Bay location. Covered by private insurance (Aetna, BlueCross BlueShield, Cigna, CompPsych, UnitedHealthcare) or Medicaid.
• Quest Kids Academy Private specialty school for K-22 students with autism and developmental disabilities providing ABA-based education. Two programs available: Early Academics (foundational skills) and Life/Employment Readiness. Base tier with 8:1 student-teacher ratio at $23,500 annually and Mid tier with 4:1 ratio at $27,000 annually, paid monthly.
• Quest Kids Orlando State-of-the-art 16,070 square foot education and therapy campus in downtown Orlando housing both Quest Kids Academy and Quest Kids Therapy. Provides integrated ABA therapy and ABA-based education for children and teenagers with developmental disabilities under one roof.
• Intermediate Care Facilities (ICFs) Residential settings providing 24-hour nursing care for individuals with developmental disabilities who are medically complex and typically non-ambulatory. Services include tracheotomy care, oxygen, IV management, G/J tubes, and on-site OT, PT, speech, and dietary therapy. Three locations (Laurel Hill Cluster, Skipper Road Cluster, Williams Road Cluster), 100% Medicaid funded.
• Group Homes Residential options in Orlando and Tampa with nursing staff on-site, wheelchair accessibility, personal growth opportunities, and behavioral services. Residents participate in activities promoting lifelong education and community responsibility.
• Supported Living Independent apartment living with support services for daily tasks including shopping, cooking, bill paying, and cleaning. Single-bedroom options with roommate opportunities for adults with developmental disabilities.
• Quest Village 48-unit innovative residential community for independent adults with developmental disabilities in East Orlando. Single-bedroom/bathroom apartments with tiered support services (Bronze, Silver, Gold, Platinum levels) and community amenities including entertainment room, gym, game room, and basketball court. Monthly service fees plus auxiliary fees for residents not receiving services.
• Employment Services Job placement and employment support for individuals with developmental disabilities including prevocational training, enclave programs, community-based employment, career camps, self-advocacy classes, work-based learning experiences, and on-the-job training. Serves Orlando and Tampa Bay regions in partnership with state vocational rehabilitation.
• Business Partner Services Mission-driven staffing solutions for business partners specializing in hospitality, lodging, dining, and healthcare industries. Provides job-ready candidates, job coaching, and tax benefit guidance for businesses employing people with disabilities.
• Training Centers Adult Day Training programs in Apopka and Tampa offering adult enrichment, recreation, socialization, and therapy services. Programs include life-skills training, health and wellness, community outings, pre-employment skills, and on-site physical, occupational, and speech therapy.
• Camp Thunderbird Year-round recreational camp on 36 wooded acres surrounding Lake Prevatt in Wekiwa Springs State Park, Apopka. Offers adult summer camp (week-long overnight sessions $1,000-$4,725), kids summer camp (ages 7-17 at $550/session), family camp ($40-$55), camp days, evening socials, field trips, and facility rentals. American Camp Association (ACA) accredited.
• House 81 Social venture providing employment for people with developmental disabilities through handcrafted candles, soaps, and home goods. Revenue supports Quest's mission. Actively seeking wholesale partners.
• SideLyer Patented medical device created by Quest to improve positioning, comfort, and care. Designed for durability and ease of use for caregivers in clinical and home settings. Revenue-generating product supporting Quest's mission.

Quantifiable outcome

• Serves over 500 individuals each day across Orlando and Tampa
• +1 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• SchenkelShultz ArchitecturecoreImplementation/ SI/ Consulting PartnerLocal architecture and design studio that reimagined the 16,070 square foot Quest Kids Orlando campus space, creating a stimulating and enriching environment.
• Universal Orlando Parks & ResortscoreStrategic or Co-development PartnerCorporate partner and major employment partner providing job opportunities for individuals with developmental disabilities. Universal Orlando Foundation supports family camp programming. Disney VoluntEARS volunteer at Camp Thunderbird.
• Orlando HealthcoreStrategic or Co-development PartnerHealthcare partner and corporate supporter. Provides employment opportunities for individuals with developmental disabilities through Quest's employment services.
• AdventHealthcoreStrategic or Co-development PartnerHealthcare partner providing employment opportunities and corporate support for Quest programs.
• Walt Disney World ResortcoreStrategic or Co-development PartnerCorporate partner supporting Quest's mission through donations and employment opportunities for individuals with developmental disabilities.
• 4 Rivers SmokehouseminorStrategic or Co-development PartnerCorporate partner supporting Quest through donations and community engagement.
• Central Florida Regional Transportation Authority (Lynx)minorStrategic or Co-development PartnerTransportation partner providing services supporting residential program participants.
• Agency for Persons with Disabilities (APD)coreStrategic or Co-development PartnerFlorida state agency that approves APD Medicaid Waivers and ICF placements. Primary referral source for adult services and long-term care funding.
• Florida Division of Vocational Rehabilitation (VR)coreStrategic or Co-development PartnerState agency helping individuals with disabilities prepare for, obtain, and maintain employment. Quest works with VR-approved candidates for job placement.
• American Camp Association (ACA)coreStrategic or Co-development PartnerAccrediting body that verifies Camp Thunderbird complies with health, safety, and program standards.

Scale indicators10 records

Recent moves16 records

Expansion highlights6 records

Direct peers

• UCP of Central Florida: Local Florida nonprofit serving children and adults with cerebral palsy and other disabilities, offering residential, therapy, and education services in the same Central Florida market where Quest operates.
• Bancroft: New Jersey-based nonprofit serving individuals with intellectual and developmental disabilities through residential programs, ABA therapy, special education schools, and employment services — a closely analogous integrated model to Quest.
• Chimes: Mid-Atlantic nonprofit providing residential, vocational, behavioral, and day services for individuals with intellectual and developmental disabilities, with comparable integrated lifecycle programming to Quest.
• ServiceSource: National nonprofit providing employment services, community living, and day programs for individuals with disabilities, including ABA-adjacent and vocational rehabilitation offerings overlapping Quest's Employment Services.
• Melmark: Nonprofit provider of ABA-based special education schools, residential services, and adult day programs for individuals with autism and developmental disabilities — directly analogous to Quest Kids Academy and adult services.
• ACHIEVA: Pittsburgh-based nonprofit providing supports coordination, residential services, employment, and family support for individuals with intellectual disabilities — a comparable integrated nonprofit provider model.

Broad incumbents

• Easterseals: National nonprofit network providing disability and behavioral health services including ABA therapy, vocational training, and residential supports across many states, directly overlapping Quest's core service lines.

Regional players

• The Arc of Florida: Statewide chapter network of The Arc providing advocacy, residential, employment, and community-based supports to individuals with intellectual and developmental disabilities across Florida.

Emerging players

• BlueSprig Pediatrics: For-profit national ABA therapy provider operating clinics across multiple states; competes with Quest Kids Therapy in the applied behavior analysis space and represents a scaled, well-capitalized adjacent entrant.
• CARD (Center for Autism and Related Disorders): One of the largest ABA therapy providers in the U.S., offering autism assessment and treatment services overlapping directly with Quest Kids Therapy's ABA offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/QuestInc_FL
• YouTubeyoutube.com/channel/UCUnEWfJWEwzjVpMLdDMSemQ
• Facebookfacebook.com/questinc
• LinkedInlinkedin.com/company/questinc
• Instagraminstagram.com/questinc_fl

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quest