What HCS Home Care does

HCS Home Care (legal name: Home Health Care Services Of NY) is a Brooklyn-headquartered, family-owned home health care agency founded in 2004 that delivers in-home medical and supportive care across New York City's five boroughs, Westchester, Nassau, and Putnam Counties. The company employs over 6,226 caregivers and has served more than 31,000 clients since inception, providing 24/7 services without long-term contracts. Its care portfolio is organized in three integrated tiers: (1) personal and companion care delivered by NYS-certified Home Health Aides, (2) rehabilitative therapies (physical, speech, and occupational therapy) provided one-on-one in the home, and (3) skilled nursing and complex medical services (wound care, catheter care, medication management, post-surgical recovery). A premium "Elite Care" tier adds concierge-level coordination including 24/7 crisis intervention and Medicaid/insurance navigation. Disease-specific programs cover Alzheimer's, dementia, diabetes, heart disease, Parkinson's, stroke, COPD, and pediatric/maternity care.

The business operates as a B2C services agency whose revenue is generated through payer reimbursements rather than direct out-of-pocket billing. Services are covered by health insurance, NY State Medicaid waiver programs (NTHD/TBI), and contracted managed care plans including Aetna, United Healthcare, Molina, Fidelis, AgeWell NY, Senior Whole Health, and Centers Plan for Healthy Living. The company is licensed by the NY State Department of Health, Joint Commission accredited, NY State Certified Woman-Owned Business Enterprise (WBE), and HIPAA-compliant. A family of wholly owned affiliated agencies — HCS of Westchester, Girling Health Care of NY, Direct Care, and A&J Home Care — extends the operational footprint under common ownership. The underlying technology stack is conventional: a WordPress/Elementor website with multilingual support (English, Spanish, Chinese, Russian), standard social media channels, and 24/7 phone intake. There is no disclosed AI/ML, no proprietary platform, and no patents. The defensible assets are regulatory licenses, the vetted multilingual caregiver workforce, payer in-network status, and the cultural compatibility matching process that pairs caregivers to patients by language, background, and personal interests.

Name

HCS Home Care

Legal name

Home Health Care Services Of NY

Website

https://hcshomecare.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

HCS Home Care is a Brooklyn-based, family-owned home health care agency serving NYC's five boroughs plus Westchester, Nassau, and Putnam Counties. Founded in 2004, it employs 6,226+ caregivers delivering 24/7 personal care, rehabilitative therapy, skilled nursing, and disease-specific care billed to insurance and Medicaid.

Ownership category

akta.pro rank

Product category

Home Health Care

NAICS

Home Health Care Services (621610), Home Health Care Services (6216)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB)

akta.pro secondary industries

Skilled Home Health Therapy Services (PT/OT/SLP) (HLADAFAE), Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF), Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ), Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM)

Keywords

• Home health care
• Personal care services
• Skilled nursing care
• Rehabilitative therapy
• Chronic disease management

Headquarters

HQ city

Brooklyn

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Technology or R&D

Revenue model

1. Home Health Care Services: Direct home health care services billed through insurance, Medicaid, and other healthcare payers. Services include personal care, skilled nursing, rehabilitative therapy, and specialized care for various conditions.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

HCS Home Care is a family-owned home health care agency providing in-home personal care, skilled nursing, rehabilitative therapies, and specialized disease management services to individuals across New York City and surrounding counties. Services are delivered 24/7 in patients' homes by NYS-certified home health aides, registered nurses, and licensed therapists, with cultural and linguistic matching across Spanish, Russian, Chinese, Hebrew, and Arabic. A premium Elite Care tier offers concierge-level coordination including 24/7 crisis intervention, remote care management, alternative therapy coordination, and Medicaid and insurance application assistance.

Product overview

HCS Home Care is a licensed home health care agency providing a comprehensive portfolio of in-home medical and supportive care services. The company's offerings span three integrated tiers: core personal care services (Companion Care, Home Health Aide, Personal Care), rehabilitative therapies (Physical, Speech, and Occupational Therapy), and skilled nursing (Skilled Nursing, Post-Surgical, Wound Care, Catheter Care). These are coordinated through Case Management and delivered alongside specialized disease-specific programs for Alzheimer's, diabetes, heart disease, Parkinson's, stroke, and COPD. A premium tier, Elite Care, provides concierge-level coordination including 24/7 crisis support, alternative therapies, and Medicaid/insurance navigation. All services are available 24/7 and are matched to patients' cultural and linguistic needs across New York City's five boroughs and surrounding counties.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Care Services Daily living assistance including bathing, dressing, grooming, hygiene care, mobility assistance, feeding, and special diet meal preparation for individuals needing support at home.
• Companion Care In-home companionship services providing safety supervision, conversation, socialization, light housekeeping, cognitive stimulation, and recreational activities for individuals who cannot live alone safely.
• Home Health Aide (HHA) NYS-certified home health aides providing personal care, household management, vital signs monitoring, medication reminders, and assistance with medical appointments and daily activities.
• Rehabilitative Care Therapeutic services including physical therapy, speech therapy, and occupational therapy provided one-on-one to help patients regain functional skills and independence.
• Physical Therapy In-home physical therapy services focusing on improving strength, balance, flexibility, coordination, gait training with walkers or canes, and fall prevention.
• Speech Therapy Speech-language pathology services for stroke and accident patients, addressing swallowing difficulties, speech processing, cognitive skills, and communication abilities including nonverbal alternatives.
• Occupational Therapy In-home occupational therapy helping patients regain independence in daily activities like eating, dressing, bathing, grooming, and home management through adaptive techniques and equipment.
• Skilled Nursing Care 24/7 or part-time skilled nursing services provided by registered nurses (RN) and licensed practical nurses (LPN) for patients with complex medical needs, including wound care, medication administration, and post-surgical care.
• Post-Surgical Care Recovery care for patients returning home after surgery, including wound management, rehabilitation support, and nursing services following surgeon instructions for cardiac, orthopedic, and other surgical procedures.
• Specialized Care Expert care for patients with specific medical conditions including Alzheimer's, dementia, stroke, Parkinson's, and COPD, delivered by trained caregivers with specialized expertise.
• Disease Management Chronic disease management programs for Alzheimer's, dementia, diabetes, heart disease, MS, Parkinson's, post-surgical recovery, respite care, and end-of-life care with individualized care plans.
• Wound Care Skilled nursing wound care services for pressure ulcers, surgical wounds, radiation wounds, diabetic foot ulcers, and chronic wounds, including examination, circulation monitoring, and dressing changes.
• Catheter Care Complex medical care management including catheter care from home, with proactive approach to prevent complications and unnecessary hospitalizations.
• Medication Management RN-supervised medication management ensuring proper dosages, monitoring side effects, and establishing personalized medication routines for patients.
• Blood Pressure Monitoring Blood pressure monitoring services with detailed records showing how blood pressure changes throughout the day, provided by trained caregivers.
• Case Management Services Collaborative healthcare coordination between patients, families, providers, and payers including health assessment, care planning, coordination, and advocacy for medical, social, and educational needs.
• Elite Care Premium concierge-level care service featuring comprehensive assessment, 24/7 crisis intervention, remote care management, specialized Alzheimer's care, alternative therapy coordination, and full-service care coordination including Medicaid application assistance and insurance processing.
• Adult/Senior Care Reliable and compassionate home care for adults and seniors at any point in the aging process, including bathing, dressing, mobility assistance, exercise, companionship, meal preparation, and light housekeeping.
• Pediatric/Child and Maternity Care Comprehensive pediatric home healthcare including premature infant care, chronic illness management, developmental assessments, and maternal health services including postpartum support and C-section wound care.
• Alzheimer's Disease Care Specialized care for Alzheimer's patients with trained caregivers providing medication management, stress reduction support, healthy diet, exercise, and social support.
• Diabetes Care Diabetes management support including lifestyle adjustments, blood sugar monitoring, medication administration, and prevention of long-term complications like heart disease, stroke, and nerve damage.
• Heart Disease Care Chronic heart disease management including personal care, emergency response systems, medication management, medical appointments coordination, and heart-healthy meal preparation by certified aides.
• Parkinson's Disease Care Specialized care for Parkinson's patients with exercise programs, home safety assessments, difficult transition strategies, medication reminders, and emotional support.
• Stroke Care Post-stroke recovery care including medication management, dietary adjustments, home safety modifications, speech therapy, exercise support, and emergency symptom recognition.
• Pulmonary Disease/COPD Care COPD management including disease education, medication compliance, environmental trigger management, complication prevention, and emergency symptom recognition.

Named customers6 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered minor.

• Girling Health Care of NYminorOthersAffiliated company under HCS umbrella, part of the network of home health care companies
• Direct CareminorOthersAffiliated company under HCS umbrella, part of the network of home health care companies
• A&J Home CareminorOthersAffiliated company under HCS umbrella, An HCS Company
• AetnaminorOthersInsurance provider covering home health care services for patients
• United HealthcareminorOthersInsurance provider covering home health care services for patients
• Molina HealthcareminorOthersInsurance provider covering home health care services for patients
• Fidelis CareminorOthersInsurance provider covering home health care services for patients
• AgeWell NYminorOthersInsurance provider covering home health care services for patients
• Senior Whole HealthminorOthersInsurance provider covering home health care services for patients
• VNS HealthminorOthersHome health care agency partnership for service coordination
• ArchCareminorOthersHealthcare provider partnership for home care services
• Centers Plan for Healthy LivingminorOthersInsurance provider covering home health care services for patients

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• VNS Health (Visiting Nurse Service of New York): Largest nonprofit home health and hospice provider in the NY metro, already named as a HCS Healthcare Provider Partner. Operates across the same five boroughs with overlapping personal care, skilled nursing, and care management services.
• Bayada Home Health Care: Major nonprofit home health agency providing adult and pediatric nursing, therapy, and home health aide services with comparable service portfolio across pediatric, adult, and senior segments including specialty disease programs.
• BrightStar Care: National home care franchise offering companion care, personal care, skilled nursing, and child care services. Directly competes with HCS in medical and non-medical home care, though franchised vs. HCS's family-owned structure.
• Home Instead (Honor Technology): Largest senior home care franchise globally (now owned by Honor), offering companionship, personal care, and increasingly specialized dementia and chronic disease support. Adjacent model (franchise vs. family-owned) but directly comparable services.
• Girling Health Care of NY: Sister company under the HCS umbrella providing home health care services in NY. Same ownership, brand, and offerings — essentially an internal peer demonstrating HCS's multi-brand operating model in NY.

Broad incumbents

• Amedisys: Public national home health and hospice provider with similar skilled nursing, therapy, and personal care offerings. Operates at scale with sophisticated payer contracting that HCS competes with in NY.
• LHC Group: Public home health, hospice, and home-based primary care provider acquired by UnitedHealth/Optum; offers a similar mix of skilled nursing, therapy, and personal care services in the Northeast.
• Encompass Health: Large public provider of home health and hospice services plus inpatient rehab; offers overlapping skilled nursing, PT/OT/SLP therapy, and disease management services that compete with HCS's clinical portfolio.
• CenterWell (Humana) Home Health: Humana's home health division (formerly Kindred at Home) providing skilled home health, personal care, and primary care services nationally, including in NY metro where HCS competes for value-based contracts.

Regional players

• ArchCare: NY-based Catholic healthcare system already named as an HCS Healthcare Provider Partner; provides home care, hospice, and PACE services to similar urban Medicaid and dual-eligible populations in the NY metro area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hhcsny
• Facebookfacebook.com/hcshomecare
• Instagraminstagram.com/hcshomecare
• LinkedInlinkedin.com/company/hcshomecare

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HCS Home Care