Jungle I T

What Jungle I T does

Jungle IT is a privately held Managed Service Provider (MSP) headquartered in Leeds, United Kingdom, operating with 11-50 employees and a Technical Operations Centre in Halifax. The company delivers continuous IT support, specialist project services, security operations, and device lifecycle management to SMB and mid-market clients across verticals including healthcare, education, legal, and technology. Named enterprise customers include Doctor Care Anywhere, Aston Barclay, and Mandata Technology, alongside mid-market accounts such as Inflo Group and the iExel Education Trust.

The company's core technology stack is centred on the Microsoft ecosystem, with Solutions Partner status across Modern Work, Security, and Azure, complemented by Fortinet security infrastructure and HP Platinum and Dell Gold hardware partnerships. Key service modules include Managed Azure, Managed Intune, Microsoft Modern Work (Viva, Teams, Copilot), Fractional IT Services, and a 24/7 Security Operations Centre with NCSC-backed Cyber Essentials certification as an Assured Provider. The firm also operates a Magento 2-based e-commerce webshop for direct hardware sales. Differentiated technical capabilities include Azure Site Recovery, device lifecycle management, and a fractional IT management offering for organisations without full-time IT leadership.

Revenue is generated through four primary streams: recurring managed IT services (the core), project-based professional services (Azure migrations, security implementations), hardware sales via the e-commerce platform, and affiliate referral fees (e.g., Actionstep). Distribution is consultative and sales-led, combining direct sales, dedicated Client Relationship Managers for enterprise accounts, the webshop channel, and partner referrals. Marketing emphasises thought leadership through content, webinars, and Jungle Tech Talks, with reported operational metrics of NPS 95, 97.7% response SLA, and 91.7% CSAT.

Name

Jungle I T

Legal name

Jungle I.T Limited

Website

https://jungleit.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Jungle IT is a UK-based Managed Service Provider headquartered in Leeds offering managed IT support, cybersecurity, device lifecycle management, and Microsoft cloud services to SMB and mid-market businesses across healthcare, education, legal, and technology sectors.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Helpdesk & End-User Support Services (BPAEABAB), Remote Monitoring & Management (RMM) Services (BPAEABAA), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Security Operations Center (SOC) as a Service (BPAEADAB)

Keywords

• Managed IT services
• IT support
• Cybersecurity services
• Cloud infrastructure
• Device lifecycle management

Headquarters

HQ city

Leeds

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services providing continuous IT support, monitoring, and maintenance. Includes fully managed support, device lifecycle management, and ongoing technical operations center services. Revenue is recurring in nature with contractual agreements.
2. Specialist Project Services: One-time and project-based professional services including Azure migrations, networking projects, security implementations, and Microsoft Modern Work deployments. Revenue recognized upon project completion.
3. Hardware Sales: Sale of IT hardware including devices, networking equipment, and peripherals through their e-commerce platform and direct sales. Part of device lifecycle and procurement services.
4. Affiliate/Referral Revenue: Revenue from affiliate partnerships such as the Actionstep partnership, where they refer law firm clients to practice management software in exchange for referral fees or commissions.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Jungle IT is a managed IT service provider (MSP) offering fully managed IT support, specialist project services, and security services to SMB and mid-market businesses. Their core offerings include continuous managed IT support, device lifecycle management, Microsoft Azure/Intune/Modern Work project services, fractional IT leadership, and 24/7 security operations through a Security Operations Centre. They also sell IT hardware through a Magento-based webshop and earn affiliate referral fees through partnerships such as Actionstep.

Product overview

Jungle IT operates as a Managed Service Provider (MSP) offering a portfolio of IT services rather than a single unified software product. Their core offering consists of Fully Managed Support (including Managed Services and Device Lifecycle Management) and Specialist Project Support (covering Fractional IT, Azure, Networking, Intune, and Modern Work). They partner with major technology vendors including Microsoft (Solutions Partner), HP (Platinum Partner), Dell (Gold Partner), and Fortinet to deliver these services. Security services include Cyber Essentials certification support and a proprietary Security Operations Centre (SOC). The company also maintains a Magento-based Webshop for IT equipment sales.

Differentiator

Problem solved

Functional benefit

Products and services

• Fully Managed IT Support Comprehensive IT support service providing continuous monitoring, maintenance, and technical assistance for business IT environments, including managed services and device lifecycle management.
• Specialist Project Support Expert assistance for specific IT projects including infrastructure upgrades, cloud migrations, networking, cybersecurity, and Microsoft Modern Work deployments.
• Security Services Comprehensive security offerings including Cyber Essentials certification (NCSC Assured Provider), security roadmaps, Fortinet security solutions, and 24/7 Security Operations Centre monitoring with behavioral analytics and human-led response.
• Fractional IT Services Part-time IT leadership and strategic guidance providing roadmap development, vendor management, and IT governance without the cost of a full-time hire.
• Webshop (IT Hardware Sales) Magento 2-based e-commerce platform for purchasing IT hardware, devices, networking equipment, and accessories.

Quantifiable outcome

• NPS Score of 95 - higher than Apple, Amazon, and Netflix
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• ActionstepcoreGTM or Marketing Partner · 2 June 2026Affiliate partnership with Actionstep, a cloud-based legal practice management platform. Jungle IT refers law firm clients to Actionstep as part of their modernization services. The partnership strengthens Jungle's ability to support law firms transitioning from legacy systems to modern cloud-based solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner with specializations in Modern Work, Security, and Azure. Accredited architects deliver Microsoft 365, Azure, Intune, Security, and Viva implementations. Deep integration with Microsoft's technology stack across security, productivity, and cloud infrastructure.
• HPcoreTechnology or IntegrationPlatinum-level member of HP's HP4 SM Program recognizing outstanding sales and marketing performance. HP Amplify Impact Member focused on sustainability. Exclusive access to HP resources, incentives, and support. Partnership includes Brighter Futures education initiative for affordable technology in schools.
• DellcoreTechnology or IntegrationDell Gold Partner combining Dell's innovative hardware and infrastructure with Jungle IT's hands-on expertise. Delivers tailored IT strategies including hyperconverged infrastructure, secure and scalable solutions for organizations.
• FortinetcoreTechnology or IntegrationPartnership delivering Fortinet security solutions including FortiGate Firewalls, FortiSwitch, and FortiAP Wireless Access. Provides complete security strategy combining Fortinet's technology with Jungle IT's configuration and ongoing management expertise.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Mirus IT: UK-based managed IT service provider of comparable size, offering fully managed IT support, cloud services, and Microsoft 365 support to SMB and mid-market clients — directly competitive with Jungle IT's core offering and target segment.
• Littlefish: UK managed IT services and cybersecurity provider serving mid-market enterprises with 24/7 support, cloud, and security operations — closely comparable in service mix, geographic focus, and customer profile.
• Fitzrovia IT: UK-based IT support and managed services firm providing helpdesk, cloud, and cybersecurity services to SMB and mid-market organisations — a near-twin to Jungle IT in service portfolio and customer orientation.
• Babble: UK cloud and managed services provider delivering contact centre, communications, and managed IT services to mid-market clients with comparable UK-centric service delivery model.
• ANS Group: UK-based cloud and managed services provider with strong Microsoft Azure focus, delivering similar managed Azure, Modern Work, and security offerings to UK mid-market and enterprise customers.

Broad incumbents

• Trustmarque: Larger UK IT solutions and managed services provider with broader vendor relationships and enterprise reach — overlaps directly with Jungle IT on Microsoft, hardware procurement, and managed support, but at significantly larger scale.
• Phoenix Software: UK IT solutions and managed services business focused on Microsoft, cloud, and licensing — competes with Jungle IT on Microsoft solutions delivery and managed services for mid-market and public sector clients.
• Bytes Technology: Large UK IT reseller and managed services provider with deep Microsoft, Dell, and HP partnerships — comparable vendor stack and overlapping services but materially larger scale and enterprise focus.
• Redcentric: UK managed services and cloud infrastructure provider offering managed IT, hosting, and connectivity — competes in the same UK mid-market segment with a more infrastructure-heavy delivery model.

Others

• Actionstep: Cloud-based legal practice management platform and Jungle IT's affiliate partner for the legal vertical — included as a partnership/ecosystem peer rather than a direct competitor, illustrating Jungle IT's channel strategy into law firm modernisation.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@jungleituk
• Facebookfacebook.com/JungleITUK
• LinkedInlinkedin.com/company/jungle-it
• Instagraminstagram.com/jungleituk

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jungle I T