John Henry's Plumbing, Heating and Air Conditioning

Residential Home Services (Plumbing, HVAC, Electrical)jhlincoln.com

John Henry's is a family-owned home services contractor serving residential and light-commercial customers across Lincoln and Omaha, NE. Since 1996, the 160+ person company has delivered plumbing, HVAC, electrical, drain, and indoor air quality services via 24/7 field dispatch and a membership maintenance program.

Company typePrivate
Founded1996
HeadquartersLincoln, United States
Headcount51–100
GTM typeB2C
OfferingServices

What John Henry's Plumbing, Heating and Air Conditioning does

John Henry's Plumbing, Heating and Air Conditioning is a privately held, family-owned home services contractor headquartered in Lincoln, Nebraska, with a second office in Omaha. Founded in 1996 under the motto "Our Family Serving Yours," the company serves residential and light-commercial customers across Lincoln, Omaha, and surrounding Nebraska communities with a 24/7 emergency service model and field-technician dispatch via local phone lines, online scheduling, and walk-in inquiries. Headcount of 160+ professionals supports two-metro coverage and rapid response across heating, cooling, plumbing, drains, electrical, and indoor air quality service lines.

The company's service portfolio spans the full mechanical/electrical envelope of a home: heating (furnaces, boilers, heat pumps, geothermal), cooling (AC repair/installation, ductless mini-splits, evaporator coils), plumbing (water heaters — including tankless — water softeners/filtration, sump pumps, leak detection, remodels, repiping), drains (hydro jetting, sewer line repair, pipe lining), electrical (panel upgrades, EV charging stations, generators, surge protection, wiring), and indoor air quality (UV sanitizers, duct cleaning, humidifiers/dehumidifiers, smoke and CO detection). Underlying technology is industry-standard trades equipment rather than proprietary platforms; commercial differentiation rests on local brand equity, breadth of service lines, and cross-trained licensed technicians (e.g., NATE-certified HVAC staff).

Revenue is generated through four streams: (1) service and repair work including diagnostic fees ($89 plumbing diagnostic, $165 whole-home electrical inspection), (2) installation of new systems (HVAC, water heaters, EV chargers, electrical panels) with flat-rate estimates and customer financing, (3) recurring maintenance via an annual Membership Club program and a $50/month whole-home surge protection subscription, and (4) parts and product sales through an online shop. Distribution is direct-to-consumer, with customers reaching the company via two dedicated local phone numbers and digital channels, and services delivered on-site by dispatched field technicians. The company is a Lennox Premier Dealer and Husker Athletics Partner, and holds a BBB Integrity Award and 10 consecutive Lincoln Choice Awards.

John Henry's Plumbing, Heating and Air Conditioning firmographics

Firmographics

Name: John Henry's Plumbing, Heating and Air Conditioning
Legal name: John Henry's Plumbing, Heating, Air, and Electrical
Website: https://jhlincoln.com
Company type: Private
Founded year: 1996
Operating status: Operating
Headcount range: 51–100 employees
Short description: John Henry's is a family-owned home services contractor serving residential and light-commercial customers across Lincoln and Omaha, NE. Since 1996, the 160+ person company has delivered plumbing, HVAC, electrical, drain, and indoor air quality services via 24/7 field dispatch and a membership maintenance program.
Ownership category
akta.pro rank

John Henry's Plumbing, Heating and Air Conditioning industry classification

Industry

Product category: Residential Home Services (Plumbing, HVAC, Electrical)
NAICS: Plumbing, Heating, and Air-Conditioning Contractors (238220)
SIC: Electrical Work (1731)
akta.pro primary industry: Emergency HVAC Repair (24/7) (HSAOAHAC)
akta.pro secondary industries: Residential Plumbing Fixture Installation & Repair (HSAOAAAA), Humidifier & Dehumidifier Installation & Service (HSAOAIAJ), HVAC System Cleaning & Coil Service (Indoor Units) (HSAOAHAK)

Keywords

Residential plumbing services
HVAC repair installation
Home electrical services
Indoor air quality
Emergency home services

Where John Henry's Plumbing, Heating and Air Conditioning is headquartered

Location

Headquarters

HQ city: Lincoln
HQ country: United States
HQ region: North America

Offices2 records

Markets served

John Henry's Plumbing, Heating and Air Conditioning business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

Service and Repair: Revenue from diagnostic fees, repair services, and emergency service calls for plumbing, HVAC, heating, cooling, and electrical systems in residential homes.
Installation Services: Revenue from new equipment installation including HVAC systems, water heaters, electrical panels, EV charging stations, and other home systems.
Maintenance Services: Revenue from routine maintenance contracts and membership club programs offering scheduled service and discounts.
Parts and Products: Revenue from selling parts, filters, water treatment equipment, and related products through their online shop.

Pricing tiers

Model	Billing	Price
Unit Pricing	Pay-as-you-go	Plumbing Diagnostic Fee
Unit Pricing	Pay-as-you-go	Electrical Inspection
Subscription	Monthly	Surge Protection Installation
Other	Weekly	HVAC Install Lead
Other	Weekly	HVAC Service Technician
Other	Weekly	Master HVAC Service Technician
Other	Weekly	Drain Technician
Other	Weekly	Plumbing Service Technician

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

John Henry's Plumbing, Heating and Air Conditioning product offering

Product offering

Core offering

John Henry's Plumbing, Heating, Air, and Electrical delivers residential and light commercial plumbing, HVAC (heating and cooling), electrical, and indoor air quality services to homeowners across the Lincoln and Omaha, Nebraska metro area. Services are provided through field technicians dispatched from two local offices and include emergency repairs, scheduled maintenance, new system installations, and a recurring Membership Club program. Equipment is sourced as a Lennox Premier Dealer for HVAC installations.

Product overview

John Henry's Plumbing, Heating, and Air Conditioning is a home services company offering a comprehensive suite of plumbing, heating, cooling, electrical, and indoor air quality services for residential and commercial customers in Lincoln and Omaha, NE. The company operates as a unified service offering with no distinct software products—services are delivered as professional tradeswork rather than technology products. Core offerings include heating (furnaces, boilers, heat pumps, geothermal), cooling (AC repair/installation, ductless mini-splits), plumbing (water heaters, water treatment, drain services, leak detection, remodels), electrical (panels, EV charging, generators, surge protection), and indoor air quality solutions (UV sanitizers, humidifiers, dehumidifiers, duct cleaning). Additional programs include a Membership Club for recurring maintenance, financing options, and commercial services.

Differentiator

Problem solved

Functional benefit

Products and services

Heating Services Complete heating solutions including repair, installation, and maintenance for furnaces, boilers, heat pumps, and geothermal systems, targeted at residential homeowners in Lincoln and Omaha, NE.
Cooling Services Air conditioning services including repair, installation, maintenance, evaporator coil replacement, and ductless mini-split systems, targeted at residential homeowners in Lincoln and Omaha, NE.
Plumbing Services Full plumbing services including sump pumps, water softeners, water heaters, water filtration, water treatment, bathroom/kitchen remodels, septic plumbing, leak detection, emergency plumbing, and whole home repiping for residential homeowners in Lincoln and Omaha, NE.
Drain Services Drain cleaning, hydro jetting, sewer line repair, sewer excavation, and pipe lining services for residential and commercial customers in the Lincoln and Omaha, NE service area.
Electrical Services Electrical services including inspections, panel upgrades, EV charging station installation, indoor/outdoor lighting, generators, surge protection, wiring, and ceiling fan installation for residential customers in Lincoln and Omaha, NE.
Indoor Air Quality Services UV air sanitizers, duct cleaning, humidifiers, dehumidifiers, smoke and CO detection, and air duct repairs/replacements for residential customers in Lincoln and Omaha, NE.
Commercial HVAC Services Commercial HVAC services for business properties alongside commercial plumbing services, targeted at commercial property owners and operators in Lincoln and Omaha, NE.
Tankless Water Heater Services Installation and repair of tankless/on-demand water heaters that heat water as needed rather than storing it, targeted at residential homeowners in Lincoln and Omaha, NE.
Dual-Fuel Heating Systems Hybrid heating systems combining a heat pump with a gas furnace for optimal efficiency in varying temperatures, targeted at residential homeowners in the Lincoln and Omaha service area.
Membership Club Annual maintenance membership program offering scheduled service, priority scheduling, and discounts on plumbing, HVAC, and electrical services for residential customers in Lincoln and Omaha, NE.
Financing Financing options available for customers to help pay for new system purchases and repairs, targeted at residential customers in Lincoln and Omaha, NE.
Parts and Products Online Shop Online shop selling parts, filters, water treatment equipment, and related products for residential customers.

Quantifiable outcome

4.8 star rating from 5,600+ Google reviews

Companies that use John Henry's Plumbing, Heating and Air Conditioning

Customer profile

Named customers5 records

Segments1 record

Ideal customer profiles2 records

John Henry's Plumbing, Heating and Air Conditioning technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

John Henry's Plumbing, Heating and Air Conditioning partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

LennoxcoreChannel Partner/ Reseller/ DistributorJohn Henry's Plumbing, Heating, Air, and Electrical is a Lennox Premier Dealer, offering Lennox HVAC equipment for installations. This partnership provides access to quality HVAC systems and equipment from a major manufacturer.

Scale indicators4 records

Recent moves1 record

Expansion highlights6 records

John Henry's Plumbing, Heating and Air Conditioning competitors and assessment

Company assessment

Direct peers

One Hour Heating & Air Conditioning: Neighborly-owned HVAC service franchise with 24/7 emergency emphasis and strong brand-positioning model. Closest direct comparable in HVAC service delivery and marketing approach to John Henry's heating and cooling operations.
Mr. Rooter Plumbing: Neighborly-owned plumbing franchise with residential service focus. Directly comparable business model (dispatch-based residential service, membership offerings) and similar customer profile to John Henry's plumbing line.
Benjamin Franklin Plumbing: National plumbing franchise emphasizing punctuality and upfront pricing, mirroring John Henry's value proposition. Comparable in service model, technician dispatch, and customer-experience differentiation.

Others

Authority Brands (parent of Neighborly): PE-backed parent of multiple home services franchises including Mr. Rooter, One Hour, and Benjamin Franklin. Indicates the M&A and roll-up thesis that could either acquire John Henry's or compete against it in Nebraska.

Regional players

Watters Plumbing: Regional Midwest plumbing/HVAC service provider illustrating the type of local operator John Henry's competes against in its core Nebraska market.

Broad incumbents

Comfort Systems USA: Public mechanical contractor focused on commercial HVAC and plumbing. Useful comparable for installation-side economics and valuation multiples, though oriented to commercial versus John Henry's residential skew.
Roto-Rooter: National plumbing and drain services franchise with broad geographic coverage. Highly comparable in plumbing service category but lacks John Henry's HVAC and electrical breadth; serves as a scaled reference point for direct-to-consumer home services economics.
ARS/Rescue Rooter: Large multi-trade residential services platform (HVAC, plumbing, electrical) owned by American Residential Services. Closest scaled analog to John Henry's full multi-trade offering — same combined plumbing/HVAC/electrical GTM.
APi Group: Public safety and specialty services holding company with significant HVAC and mechanical exposure. Useful valuation reference for scaled multi-trade home services.
ServiceMaster: Diversified home services brand (restoration, cleaning, plumbing via American Residential Services). Comparable brand-driven residential services approach, though materially larger and broader in scope.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

John Henry's Plumbing, Heating and Air Conditioning financial estimates

Financial estimate

Revenue estimate

Valuation estimate

John Henry's Plumbing, Heating and Air Conditioning leadership team

Management profile

Number of profiles

Profiles1 record

John Henry's Plumbing, Heating and Air Conditioning funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

John Henry's Plumbing, Heating and Air Conditioning M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about John Henry's Plumbing, Heating and Air Conditioning

What does John Henry's Plumbing, Heating and Air Conditioning do?

Is John Henry's Plumbing, Heating and Air Conditioning a public or private company?

John Henry's Plumbing, Heating and Air Conditioning is a private company. It is classified as family owned and is currently operating.

When was John Henry's Plumbing, Heating and Air Conditioning founded?

John Henry's Plumbing, Heating and Air Conditioning was founded in 1996. It employs 51 to 100 people.

Where is John Henry's Plumbing, Heating and Air Conditioning based?

John Henry's Plumbing, Heating and Air Conditioning is headquartered in Lincoln, United States, in the North America region.

How does John Henry's Plumbing, Heating and Air Conditioning make money?

Four revenue lines are on record. Service and Repair is the primary driver. The others are installation Services, maintenance Services and parts and Products.

Who are John Henry's Plumbing, Heating and Air Conditioning's main competitors?

Direct peers on record are One Hour Heating & Air Conditioning, Mr. Rooter Plumbing and Benjamin Franklin Plumbing. Authority Brands (parent of Neighborly) is listed as an others. Watters Plumbing is listed as a regional player. Broad incumbents are Comfort Systems USA, Roto-Rooter, ARS/Rescue Rooter, APi Group and ServiceMaster.

Does John Henry's Plumbing, Heating and Air Conditioning have an API?

No public API is recorded for John Henry's Plumbing, Heating and Air Conditioning.

What industry is John Henry's Plumbing, Heating and Air Conditioning in?

John Henry's Plumbing, Heating and Air Conditioning's product category is Residential Home Services (Plumbing, HVAC, Electrical). Its primary akta.pro industry code is HSAOAHAC, Emergency HVAC Repair (24/7), with a secondary code of HSAOAAAA, Residential Plumbing Fixture Installation & Repair. Its NAICS code is 238220 and its SIC code is 1731.