ICAS Schweiz

What ICAS Schweiz does

Lyra Schweiz GmbH, operating commercially as ICAS Schweiz / Lyra Schweiz, is a Swiss-headquartered Employee Assistance Program (EAP) provider founded in 2001 and based in Wallisellen. The company delivers confidential counseling, leadership coaching, and management support to corporate employers and their employees across Switzerland, Germany, Austria, France, Luxembourg, and Italy. As of March 2026, it reports serving more than 950 corporate customers, 800,000+ users, and 20,000+ professionally handled cases per year, with 80+ internal employees.

The platform combines a network of 1,082+ contracted certified psychotherapists, lawyers, social advisors, and management consultants (plus six dedicated partner law firms) with a digital layer called the Lyra Wellbeing Hub — a mobile and web application providing 24/7 anonymous access via phone and live chat in German, English, French, and Italian. The core offerings are tiered EAP products (EAP Premium and EAP Pure), with add-on modules covering the Lyra Wellbeing Academy (training), Krisenintervention (on-site crisis intervention), and Lyra Sanactive (workplace health programs). Service delivery is certified under ISO 9001:2015, SQS-audited processes, and the GDPR-aligned Good Priv@cy® data protection label, and counselors are bound by professional secrecy.

Lyra generates revenue through a B2B subscription model sold directly to corporate employers on a per-covered-employee, custom-quoted annual basis; end-employees and their household family members access the service at no cost. The go-to-market combines enterprise field sales into HR departments (initiated through a quote request form on the multilingual website) with product-led, self-service digital onboarding via the Lyra Wellbeing Hub, yielding a B2B2E distribution architecture. No revenue, ownership, funding, or M&A history is disclosed; the contact email domain ([email protected]) suggests affiliation with the global Lyra Health network, though no formal parent-subsidiary relationship is stated.

Name

ICAS Schweiz

Legal name

Lyra Schweiz GmbH

Website

https://icas.ch

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Lyra Schweiz GmbH (ICAS Schweiz) is a Swiss-headquartered Employee Assistance Program provider delivering confidential psychological, legal, and management counseling to corporate employers and their employees across six European countries, combining a 1,082+ specialist network with the multilingual Lyra Wellbeing Hub digital platform.

Ownership category

akta.pro rank

Product category

Employee Assistance Programs (EAP) / Workplace Mental Health Services

NAICS

Social Assistance (624), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300)

akta.pro primary industry

Employee Assistance Programs (EAP) Management (HLAEAHAB)

akta.pro secondary industries

Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK), Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB), Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO), Worksite Financial Wellness & Employee Assistance Programs (EAP) (FSAIAMAN)

Keywords

• Employee assistance programs
• Workplace mental health
• Corporate counseling services
• Leadership coaching
• Wellbeing platforms

Headquarters

HQ city

Wallisellen

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. B2B EAP Subscription (per covered employee): Lyra sells its EAP to employers on a per-employee subscription basis. Employers subscribe to make the service available to all their employees and their household family members. The service is free at the point of use for employees.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

ICAS Schweiz (Lyra Schweiz GmbH) provides an external Employee Assistance Program (EAP) for corporate employers, delivering 24/7 confidential psychological counseling, mental health support, leadership coaching, and management consultation to employees and their household family members. The service combines personal and video counseling sessions with a self-service digital hub (Lyra Wellbeing Hub app and web portal) and access to a contracted network of 1,082+ certified psychotherapists, lawyers, social advisors, and management consultants across Switzerland, Germany, Austria, France, Luxembourg, and Italy.

Product overview

Lyra Schweiz offers a modular Employee Assistance Program (EAP) platform that combines professional psychological counseling services with digital access tools. The core offerings are EAP Premium and EAP Pure tiers, supported by the Lyra Wellbeing Hub mobile/web application for 24/7 access. Additional modules include the Lyra Wellbeing Academy for training, crisis intervention services, and Lyra Sanactive. The platform connects employees with a network of over 1,082 psychotherapists, providing counseling in German, English, French, and Italian.

Differentiator

Problem solved

Functional benefit

Brands

• Lyra Wellbeing Hub: Digital app and web portal providing access to EAP services, phone support, live chat, and wellness resources including videos and articles.
• EAP Premium
• EAP Pure
• Lyra Wellbeing Academy
• Lyra Sanactive

Products and services

• EAP Premium Premium tier of the External Employee Assistance Program (EAP) providing comprehensive psychological counseling services with full feature access, including crisis intervention, leadership coaching, and management support for employees of corporate client organizations.
• EAP Pure Core tier of the External Employee Assistance Program (EAP) offering psychological counseling and mental health support services for employees of subscribing corporate employers.
• Lyra Wellbeing Hub (App & Webportal) Mobile and web application providing 24/7 anonymous access to counseling services via phone and live chat, along with videos, articles, and self-service tools for mental health support. Available in German, English, French, and Italian.
• Lyra Wellbeing Academy Training and educational platform offering courses, workshops, and seminars on mental health, leadership development, and workplace wellbeing for managers and employees.
• Krisenintervention (Crisis Intervention) Crisis intervention service providing immediate professional support for acute psychological emergencies, including on-site crisis deployment for corporate clients.
• Lyra Sanactive Specialized service module within the EAP offerings, focused on targeted employee wellbeing, active care, and health management support programs.

Quantifiable outcome

• 800,000+ users trust Lyra's support
• +3 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• 6 Partnerkanzleien (Partner Law Firms)coreOthersSix partner law firms (Partnerkanzleien) are integrated into the Lyra EAP network to provide legal counseling services to employees. These law firms handle legal questions related to housing, consumer issues, and contracts, which are among the listed EAP consultation topics.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ComPsych: ComPsych is one of the world's largest traditional EAP providers, serving multinational employers with confidential counseling, legal, and financial consultation services. Directly comparable as a full-service B2B EAP competitor targeting HR buyers.
• Modern Health: Modern Health is a global digital mental health platform sold to employers, combining self-service app access with a global therapist/coach network. Highly comparable to Lyra Schweiz in B2B EAP model, hybrid delivery, and employer target buyer.
• Spring Health: Spring Health provides employer-sponsored mental health benefits with a digital platform routing employees to providers. Directly comparable on B2B employer EAP distribution, multi-country expansion, and hybrid in-person plus virtual care delivery.
• CuraLinc Healthcare: CuraLinc Healthcare provides EAP, mental health, and wellness services to employers globally, with multilingual support. Comparable as a mid-sized EAP competitor pursuing multinational employer contracts.
• Lyra Health: Lyra Health is the US-based digital mental health benefits platform; Lyra Schweiz appears to be the European arm of the Lyra group. Directly comparable as an employer-sponsored EAP/mindhealth platform with hybrid digital plus human counseling delivery.
• Workplace Options (WPO): Workplace Options is a global EAP and wellbeing provider serving multinational employers across multiple countries and languages. Directly comparable on cross-border EAP delivery, multilingual counseling, and B2B employer distribution model.

Broad incumbents

• Magellan Health: Magellan Health is a managed behavioral healthcare and EAP provider with employer and health-plan customers. Comparable as a large incumbent in the managed behavioral health / EAP category, though serving multiple customer types beyond direct employer EAP.
• Optum (UnitedHealth Group): Optum provides EAP and behavioral health services as part of its broader health services platform inside UnitedHealth Group. Comparable as a large incumbent offering EAP functionality within a much wider benefits and care portfolio.
• Aetna Resources for Living (CVS Health): Aetna's Resources for Living EAP is part of CVS Health's broader health benefits portfolio. Comparable as an established EAP offering embedded in a large incumbent benefits provider, often bundled with health insurance sold to employers.

Regional players

• Perspectives Ltd: Perspectives Ltd is a UK-headquartered EAP provider offering multilingual counseling services to European employers. Comparable as a regional EAP competitor focused on UK/European multinational employer contracts with similar language coverage requirements.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ICAS Schweiz