What Hailo Digital Hub does

Hailo Digital Hub GmbH & Co. KG, headquartered in Gießen, Germany, operates a Smart Waste Management IoT platform that replaces fixed-interval waste collection schedules with real-time, demand-based emptying. The core architecture combines physical Smart Waste Sensors and Stations installed in customer containers, LoRaWAN (or other protocol) connectivity, and the cloud-hosted Smart Waste Dashboard — including a Basic tier and an Analytics Module for trend and process reporting. The company targets two primary customer segments: Facility Management operators (e.g., Dussmann, Apleona, Gonder, Expresso, Klüch, Thalhammer) and Industrial / Manufacturing customers (e.g., Continental, AUMOVIO, Seat/CUPRA, ContiTech, Burg). Use cases focus on reducing manual inspection effort, eliminating unnecessary collection runs, providing transparent waste data for client reporting, and avoiding overflow-related production disruptions.

Hailo Digital Hub monetizes through a hybrid model: one-time hardware sales (Smart Waste Stations, Sensors, Bins), hardware hire-purchase (Mietkauf), a Waste as a Service (WaaS / SWaaS) subscription comprising setup, fixed monthly base, and usage-based fees with a 98% uptime SLA, plus separately priced professional services and post-warranty maintenance contracts. Pricing is fully custom and quote-based; no public price list exists. The company distributes primarily through direct enterprise field sales — managed by a Senior Sales Manager and a Junior Sales Manager — supplemented by a self-serve dashboard login portal, the Watch N' Collect co-developed solution with BICA, and partner integrations (FDS, Soobr, Clean Concepts, Zener, Forvis Mazars). It maintains ISO 9001, ISO 14001, and ISO 27001 certifications.

The firm is a subsidiary of the Joachim Loh Unternehmensgruppe corporate group, operates as a German limited partnership (KG) with H16B Verwaltungs GmbH as general partner, has 11–50 employees, and was founded in 2018. Its geographic footprint is concentrated in the DACH region, though it has begun signaling international intent via an English-language website and a planned presence at Interclean Amsterdam 2026. The company claims 4,580+ deployed solutions and 8+ years of Smart Waste operating experience.

Name

Hailo Digital Hub

Legal name

Hailo Digital Hub GmbH & Co. KG

Website

https://h16b.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Hailo Digital Hub is a Gießen-based IoT company that provides smart waste management via fill-level sensors, LoRaWAN connectivity, and a cloud dashboard, enabling demand-based emptying for facility management operators and industrial manufacturers primarily in the DACH region.

Ownership category

akta.pro rank

Product category

Smart Waste Management / IoT Waste Monitoring

NAICS

Waste Collection (56211), Solid Waste Collection (562111)

SIC

Refuse Systems (4953)

akta.pro primary industry

Waste Management & Smart Sanitation (Facilities) (HSAPAPAM)

akta.pro secondary industry

Waste & Resource Management (General Waste/Recycling/Composting) (IMAIAAAG)

Keywords

• Smart waste management
• IoT fill level sensors
• Waste monitoring software
• Facility waste solutions
• Industrial waste automation

Headquarters

HQ city

Gießen

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales (Purchase): One-time sale of Smart Waste Stations, Sensors, and Bins. Sold via fixed price or time-and-materials pricing. Includes delivery terms FCA (Free Carrier) with 14-day payment terms. Subject to retention of title until full payment.
2. Hardware Mietkauf (Hire Purchase / Rent-to-Own): Monthly rental installments over a defined hire purchase period, after which ownership transfers to the customer. Includes maintenance obligations after warranty period. Customer bears insurance, repair, and battery replacement costs.
3. Waste as a Service (WaaS / SWaaS): Monthly subscription comprising a one-time setup fee, fixed monthly base fee, and usage-based fee tied to number of booked units. Cloud-hosted dashboard with 98% uptime SLA. Payment due on 3rd working day of each month in advance.
4. Professional Services: Customization, implementation, API integration, maintenance, and support services billed at fixed price or time-and-materials per current price list. Monthly invoicing based on work progress. Includes travel expenses billed on open-book basis.
5. Warranty and Maintenance Contracts: Separate maintenance and service contracts offered post-warranty period for Smart Waste Stations, Sensors, and Cloud-Software. Customer bears operating costs, repairs, and replacement parts (e.g., batteries) after warranty expiry.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Hailo Digital Hub provides an IoT-based Smart Waste Management platform combining fill-level sensors (deployed in waste containers), LoRaWAN connectivity, and a cloud-hosted Smart Waste Dashboard. The platform enables real-time fill level monitoring and demand-based emptying control for facility management and industrial customers, replacing fixed-interval collection schedules with data-driven collection. The company offers its solution through direct hardware sales, hire-purchase, and a subscription-based Waste as a Service (WaaS) model.

Product overview

Hailo Digital Hub offers a unified Smart Waste Management platform combining hardware products with cloud-based software-as-a-service. The product portfolio centers on the Smart Waste Dashboard (cloud-based SaaS platform) complemented by three hardware product lines: Smart Waste Stations (mobile multi-compartment separation system), Smart Waste Sensors (individual sensor units), and Smart Waste Bins (stationary collectors). Eco-Cycle Bags serve as reusable accessories. The system captures fill levels in real-time via sensors transmitting over LoRaWAN or other protocols, enabling demand-based emptying instead of fixed schedules. The Analytics Module provides advanced reporting, while the Waste as a Service (WaaS) model offers flexible subscription-based access to the complete solution.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Waste Dashboard Cloud-hosted web application providing real-time fill level data, container management, emptying status, analytics, and reporting for waste management. Available as a Basic tier with core features and an Analytics module for advanced trend analysis. Targeted at facility management operators and industrial customers.
• Smart Waste Stations Mobile waste separation system enabling flexible placement and multi-compartment waste collection with integrated sensor technology for real-time fill level monitoring. Designed for facility management and industrial customers needing flexible waste separation.
• Smart Waste Sensors Individual sensor units for waste containers that measure fill levels in real-time and transmit data via LoRaWAN or other protocols to the Smart Waste Dashboard. Used by facility management and industrial customers to retrofit existing waste infrastructure.
• Smart Waste Bins Stationary waste collection containers equipped with fill level sensors for continuous monitoring and optimized collection scheduling. Sold to facility management and industrial customers as integrated sensor-equipped bins.
• Waste as a Service (WaaS) Subscription-based service model bundling hardware (Smart Waste Stations, Sensors, Bins) and the cloud-hosted Smart Waste Dashboard into a recurring service. Pricing comprises a one-time setup fee, fixed monthly base fee, and usage-based monthly fee tied to number of booked service units. Includes 98% uptime SLA and daily backups. Targeted at facility management and industrial customers preferring OPEX over CAPEX.
• Professional Services (Customization, Implementation, API Integration, Maintenance) Customization, implementation, API integration, maintenance, and support services for the Smart Waste platform. Billed at fixed price or time-and-materials per current price list with monthly invoicing based on work progress. Includes travel expenses on open-book basis. Targeted at enterprise customers requiring tailored deployment.

Quantifiable outcome

• Reduction of control effort and travel distances through real-time monitoring vs. manual inspection
• +3 more outcomes

Named customers11 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core and minor.

• BICA (Watch N' Collect)coreStrategic or Co-development PartnerHailo digital_hub and BICA co-developed the Watch N' Collect solution — an integrated waste management system combining sensor technology, dashboard, and selected waste solutions in one partner ecosystem. The joint solution extends Hailo's Smart Waste portfolio and is specifically tailored to concrete deployment environments.
• Forvis MazarsminorImplementation/ SI/ Consulting PartnerInternational audit and advisory firm partnership. Shown in the 'Our Partners' section on the website.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Sensoneo: Sensoneo provides smart waste management software and ultrasonic fill-level sensors for waste containers, with route optimization and analytics — directly comparable to Hailo's sensor-plus-dashboard platform targeting enterprise and municipal customers.
• Bigbelly: Bigbelly offers smart, sensor-equipped waste and recycling stations with a cloud management platform, sharing Hailo's product-market fit around instrumented waste containers and remote monitoring.
• Enevo: Enevo provides IoT fill-level sensors and a waste management analytics platform for waste haulers and municipalities, competing directly with Hailo's Smart Waste Dashboard in demand-based emptying optimization.
• Compology: Compology builds camera-based and sensor-based container monitoring with a cloud dashboard for waste haulers, addressing the same demand-based emptying use case as Hailo in industrial and commercial settings.
• Wastehero: Wastehero offers smart waste sensors and a SaaS platform for fill-level monitoring and route optimization, overlapping with Hailo's offering for facility management and waste collection customers in Europe.
• Nordsense: Nordsense provides IoT sensors and an analytics platform for smart waste management, serving municipalities and waste haulers with demand-based collection — a directly comparable sensor-to-dashboard play to Hailo.
• Ecogensus (formerly Smartbin): Ecogensus operates Smartbin, a network of sensor-equipped smart waste bins with cloud monitoring — directly comparable to Hailo's Smart Waste Stations and real-time fill-level proposition.

Emerging players

• Clean Robotics: Clean Robotics builds smart trash bins with sorting and sensor technology; emerging overlap with Hailo's smart waste station concept in commercial facility deployments.

Others

• Apleona: Apleona is a major European facility management provider and a listed Hailo customer; it represents an adjacent ecosystem participant — a potential channel partner or competitor if it insources similar IoT capabilities.
• Dussmann: Dussmann is one of the largest facility management companies in Europe and a Hailo customer; as an FM incumbent it represents both a current buyer and a potential competitive threat if it standardizes on or builds internal smart waste tooling.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

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Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hailo Digital Hub