Crossroads Mission

What Crossroads Mission does

Crossroads Mission is a faith-based, Christian nonprofit organization founded in 1959 in Yuma, Arizona, that operates an integrated continuum of services for the homeless, addicted, and poor of Yuma County. Under CEO Myra Garlit (since 2004), the organization has grown from a group kitchen effort into a multi-service platform offering free emergency shelter (up to 10 days), a 24/7 drug and alcohol stabilization facility (First Step Center), a 120-day residential recovery program (New Life), transitional housing (New Way), adult education and vocational training (Career & Academic Center), and a free meals program serving 80,000–120,000 meals annually at an average cost of $3.42 per meal.

The organization's service delivery is human-intensive and location-dependent, with no proprietary technology stack referenced. Programs are delivered from a main campus at 944 S. Arizona Avenue (Men's Shelter, Family Shelter, 'Ark' Warehouse) and a retail thrift store at 550 W. 8th Street, serving single adults, families, parents with children, and individuals battling addiction. All client-facing services are provided at no cost, with an ECFA-accredited, 4% administrative cost ratio.

Revenue is generated through a diversified mix: individual and organizational financial donations (collected via Donor Perfect WebLink, PayPal, and recurring monthly giving), Arizona State Charitable Tax Credit donations (up to $987/couple, $495/single), in-kind Amazon Wish List donations, and thrift store retail proceeds from the 2nd Chance Thrift Store. The organization is supported by a multi-channel marketing approach spanning quarterly newsletters, social media (Facebook, Instagram), annual community events (3 Days of Thanksgiving, 3 Days of Christmas, Summer Water Drive), and faith-based church partnerships that supply chapel services and volunteer preachers. Geographic operations are restricted to Yuma County, Arizona.

Name

Crossroads Mission

Legal name

Crossroads Mission

Website

https://crossroadsmission.org

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

51–100 employees

Short description

Crossroads Mission is a faith-based nonprofit in Yuma, Arizona, operating since 1959 that provides free emergency shelter, drug and alcohol detox and recovery, transitional housing, adult education, and meals to homeless and low-income residents of Yuma County, funded by donations and a thrift store.

Ownership category

akta.pro rank

Headquarters

HQ city

Yuma

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Others

Revenue model

1. Financial Donations: Crossroads Mission receives financial gifts from individuals and organizations. Donations support daily operating expenses, shelter programs, meals, and recovery services. The organization offers multiple giving methods including Donor Perfect WebLink, PayPal, and monthly recurring donation options.
2. Arizona State Tax Credit Donations: As an Arizona taxpayer, donors can receive a state tax credit of up to $987 for couples and $495 for singles when donating to the organization through the Helping the Working Poor Fund.
3. Thrift Store Sales: The 2nd Chance Thrift Store sells donated items including furniture, clothing, electronics, and appliances. All profits directly fund the shelters and support free programs including bed nights, meals, case management, and recovery services.
4. Amazon Wish List Donations: The organization receives in-kind donations through Amazon wish lists including laundry soap, kitchen supplies, hygiene items, cleaning supplies, clothing, infant needs, education supplies, and First Step Center necessities.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Crossroads Mission delivers a continuum of free, faith-based human services to homeless, impoverished, and addicted individuals and families in Yuma County, Arizona. Its core offerings include emergency overnight shelter, drug and alcohol detox and stabilization, a 120-day residential recovery program, transitional housing, free meals served three times daily, and adult education/GED and vocational training, supplemented by a retail thrift store that funds operations. All services are provided at no cost to clients and are interconnected to move individuals from crisis through recovery to self-sufficiency.

Product overview

Crossroads Mission is a faith-based, non-profit organization serving the homeless, needy, and poor of Yuma County since 1959. The organization operates an integrated homeless services platform comprising emergency shelter, recovery programs, education, and community support. Their core offerings include: Free Meals Program providing three daily meals to anyone in need; Emergency Shelter offering beds, showers, and meals for up to 10 days; First Step Center, a 24/7 detox and stabilization facility; New Life Program, a 120-day residential drug and alcohol recovery program; New Way Program, a transitional housing solution for extended stays; Career & Academic Center providing GED and vocational training; and the 2nd Chance Thrift Store which generates funding while providing free items to program participants. Services are interconnected to guide individuals from crisis through recovery to self-sufficiency.

Differentiator

Problem solved

Functional benefit

Products and services

• Free Meals Program Provides free nutritious meals to the public three times daily, serving between 80,000 and 120,000 meals annually at an average cost of $3.42 per meal. Meals are available to program participants, overnight guests, and any community member in need, with no eligibility requirements or fees.
• Emergency Shelter Provides free overnight emergency shelter for up to 10 days to single adult men, adult women, parents with children, and families. Includes beds, hot meals, showers, bathrooms, and access to case management services. Open 24 hours, seven days a week, with no fees.
• First Step Center (Detox and Stabilization) A 24/7 drug and alcohol stabilization facility providing a safe environment with 24-hour monitoring by certified Emergency Medical Technicians. Clients may stay up to 10 days to access stabilization services, with a nurse practitioner providing medical evaluation upon entry.
• New Life Program A 120-day residential drug and alcohol recovery program based on the 12 steps of recovery with emphasis on spiritual growth through a higher power. Includes counseling, case management, peer support, job preparation, and family unification components, delivered to adults seeking structured long-term recovery at no cost.
• New Way Program (Transitional Housing) A transitional housing program for homeless individuals and families who require more than 10 days of emergency shelter. Focuses on individualized case management, goal setting and achievement, employment location and retention, and improving living situations. Participants also receive free clothing, job outfits, shoes, and furniture through the 2nd Chance Thrift Store.
• Career & Academic Center Provides adult education services including GED preparation, computer literacy, and personalized tutoring to over 400 students annually, totaling more than 13,000 hours of education per year. Also offers vocational training in supervisory skills, food service, sanitation, office assistance, warehouse management, and retail sales, available to program participants and walk-in community learners.
• 2nd Chance Thrift Store A retail thrift store at 550 W. 8th Street, Yuma, selling donated furniture, clothing, electronics, and appliances. Open Monday–Friday 8am–4pm, with donation drop-offs accepted 24/7, local delivery to Yuma, Foothills, Somerton, San Luis, and Wellton, and free items issued to New Way transitional living program participants. All profits fund Crossroads Mission's shelters and programs.
• Chapel Services Daily evening worship services at 7:00 PM held in the Men's Shelter and Family Shelter multi-purpose rooms. Open to all guests and led by volunteer speakers and preachers from local church partners, providing worship, encouragement, and spiritual connection as part of Crossroads Mission's faith-based approach.

Quantifiable outcome

• 80,000 to 120,000 meals served annually at average cost of $3.42 per meal
• +3 more outcomes

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Phoenix Rescue Mission: A faith-based nonprofit in Phoenix, Arizona operating integrated emergency shelter, recovery programs, meals, and a thrift store. Highly comparable operating model and faith-based mission across the same state.
• Union Rescue Mission (Los Angeles): A long-standing faith-based rescue mission offering emergency shelter, meals, recovery programs, and educational services. Closely aligned operating model in the southwestern US.
• Catholic Charities Community Services (Arizona): A faith-affiliated social services organization providing emergency shelter, case management, and recovery support across Arizona. Comparable service mix and regional footprint.
• St. Vincent de Paul (Phoenix): A faith-based nonprofit operating homeless shelters, transitional housing, and social services in Arizona. Directly comparable in mission and integrated services approach.
• Family Promise: A national nonprofit focused on family homelessness prevention and shelter through a network of affiliates. Comparable family-shelter services segment and community-based delivery model.

Broad incumbents

• Salvation Army (Southwestern Division): A national faith-based nonprofit operating emergency shelters, recovery programs, food service, and thrift stores across Arizona. Overlaps significantly with Crossroads Mission's service lines at much larger scale.

Regional players

• Goodwill of Yuma: A regional nonprofit social enterprise operating thrift retail and workforce development programs in the same Yuma market. Comparable on the retail/job-training overlap but with different primary mission.
• Yuma Community Food Bank: A Yuma-based nonprofit focused on food distribution and hunger relief. Comparable on the meal-service component of Crossroads Mission's offering within the same geography.
• Habitat for Humanity Yuma: A regional affiliate of Habitat for Humanity providing housing and shelter-adjacent services in Yuma County. Comparable on the housing continuum and the same local service geography.

Emerging players

• Compassion Care Center / Crossroads (AZ-region recovery operators): A regional network of faith-based recovery and social services providers in Arizona. Comparable in the addiction recovery and transitional housing segment of Crossroads Mission's offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CrossroadsMissionAZ
• Instagraminstagram.com/crossroadsmission
• Xx.com/crmission
• LinkedInlinkedin.com/company/crossroads-mission

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crossroads Mission