Catholic Charities Community Services Arizona

What Catholic Charities Community Services Arizona does

Catholic Charities Community Services Arizona (CCCS Arizona) is a 501(c)(3) nonprofit human-services organization headquartered in Phoenix, Arizona, operating continuously since 1933 with a statewide footprint spanning Central and Northern Arizona (Phoenix, West Valley, Flagstaff, Bullhead City, Page, Cottonwood, Lake Havasu City, Kingman, Prescott). It describes itself as the largest refugee resettlement agency in Arizona and delivers programs across four pillars: serving and sheltering neighbors (My Sisters' Place 30-bed domestic violence shelter, Pathways community DV program, sex-trafficking Diversion Program with the City of Phoenix Prosecutor's Office, BHC and Flagstaff emergency shelters, PATH outreach, Permanent Supportive Housing, Rapid Re-Housing, Juniper House community re-entry); strengthening children and families (Westside Head Start / Early Head Start, Counseling Services including telehealth, Foster Care/Adoption, Joining Hearts, NSYP youth development, Medical Loan Closet); welcoming refugees and immigrants (Refugee Resettlement ~1,000/year, Unaccompanied Minor Program, Immigration Legal Services); and collaborating with community (Volunteer, Parish & Community Engagement, Affordable Housing via Housing for Hope AZ, Veterans Services including MANA House, Arizona Families F.I.R.S.T. substance-use program).

The operating model is direct-to-consumer social-services delivery, predominantly free to clients across DV, refugee, pregnancy, and emergency shelter lines, with counseling as the main fee-based service on a sliding scale. Technology infrastructure is entirely commodity SaaS: Microsoft Teams powers both Chandler Municipal Court remote protective-order hearings (~70/month) and Counseling Services telehealth; ChildPlus manages Head Start enrollment and case records; Egnyte handles file sharing; ADP Workforce Now runs HR/payroll. There is no proprietary technology platform; service delivery is human-staff intensive with master's-level counselors, licensed clinical staff, BHAs, DV advocates, and refugee case workers. Operational credentials include CARF accreditation, Service Enterprise Certification (2023-2026), and a 2019 GuideStar Silver Seal of Transparency.

The revenue model blends federal grants (notably HHS Office of Head Start grant 09CH012063 for Westside Head Start), AHCCCS Medicaid managed-care reimbursements billed to Mercy Care, Molina Complete Care, and Banner University Family Care, Arizona Department of Economic Security contracts, philanthropic grants (Virginia G. Piper Charitable Trust named), individual donations including Arizona Charitable Tax Credit contributions, parish giving, and modest fee revenue from sliding-scale counseling and shelter fees. Key institutional partnerships include the City of Phoenix Prosecutor's Office (Diversion Program), Chandler Municipal Court, ASU Law, St. Mary's Food Bank, and the diocesan parish network. Programs are referred into CCCS Arizona from courts, schools, hospitals, refugee resettlement networks, and self/family referral; the organization is rated at 4.1/5 across ~70+ reviews and was recognized as a 2025 Phoenix Business Journal Best Places to Work.

Name

Catholic Charities Community Services Arizona

Legal name

Catholic Charities Community Services Arizona

Website

https://catholiccharitiesaz.org

Company type

Private

Founded year

1933

Operating status

Operating

Headcount range

101–250 employees

Short description

Catholic Charities Community Services Arizona is a 501(c)(3) nonprofit founded in 1933 and headquartered in Phoenix that delivers counseling, domestic violence shelter, refugee resettlement, Head Start early education, homeless services, foster care, veterans housing, and immigration legal services across Central and Northern Arizona.

Ownership category

akta.pro rank

Product category

Human Services Nonprofit

NAICS

Religious Organizations (8131), Community Housing Services (62422), Other Individual and Family Services (624190), Temporary Shelters (624221), Child and Youth Services (62411), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Child Day Care Services (8351)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Community Development & Neighborhood Revitalization Housing Programs (FSALAKAO)

Keywords

• Human services nonprofit
• Emergency shelter services
• Refugee resettlement services
• Early childhood education
• Mental health counseling

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Federal and State Government Grants: Funded in part by U.S. Department of Health and Human Services Office of Head Start (Grant Number 09CH012063), Arizona Department of Education Child Nutrition Programs (CACFP), and other federal/state grants.
2. Charitable Donations and Arizona State Tax Credit Contributions: Charitable giving through Arizona state tax credit redirection (Central AZ and Northern AZ tax credit), one-time gifts, monthly recurring giving, planned/legacy giving, workplace giving, crypto donations, and Amazon Wish Lists.
3. Fee-based Counseling Services (Sliding Scale + AHCCCS Insurance): Counseling services billed on a sliding-scale fee basis with payments collected at time of service or by phone for virtual appointments; accepts Mercy Care, Molina Complete Care, and Banner University AHCCCS insurance plans.
4. Insurance Reimbursements (AHCCCS Medicaid Plans): Reimbursement revenue from Arizona Health Care Cost Containment System (AHCCCS) Medicaid managed-care plans: Mercy Care, Molina Complete Care, and Banner University AHCCCS.
5. Shelter Bed and Program Service Fees: Funding from public and private sources supporting emergency shelter operations at My Sisters' Place (domestic violence shelter with 30 beds/11 rooms) and Bullhead City Shelter, where all domestic-violence shelter services are provided free to clients.
6. Planned/Legacy Giving and Workplace Giving: Legacy Society planned-giving program and workplace giving campaigns; Hope Society membership program.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Catholic Charities Community Services Arizona is a statewide 501(c)(3) nonprofit human-services agency that delivers a coordinated portfolio of community programs organized around four pillars: serving and sheltering neighbors (domestic violence shelter, Pathways DV program, sex-trafficking diversion program, emergency shelters, homeless outreach, permanent and rapid re-housing); strengthening children and families (Westside Head Start / Early Head Start, counseling services, foster care and adoption, Joining Hearts pregnancy/adoption, youth development, medical loan closet); welcoming refugees and immigrants (refugee resettlement, unaccompanied minor foster care, immigration legal services); and collaborating with community (parish engagement, affordable housing through Housing for Hope AZ, veterans services including MANA House).

Product overview

Catholic Charities Community Services Arizona is a non-profit human services agency (founded 1933) operating a portfolio of community programs organized around four "Pillars of Service": Serving and Sheltering Neighbors (My Sisters' Place domestic violence shelter, Pathways community DV program, Diversion Program for sex trafficking, BHC Shelter, Flagstaff Emergency Shelter, PATH outreach, Permanent Supportive Housing, Rapid Re-Housing, Frances Cares Grant, Juniper House / Community Re-Entry), Strengthening Children and Families (Westside Head Start / Early Head Start early education, Counseling Services with telehealth via Microsoft Teams, Foster Care and Adoption, Joining Hearts unexpected pregnancy and private adoption, North Star Youth Partnership, Medical Loan Closet), Welcoming Refugees and Immigrants (Refugee Resettlement, Unaccompanied Minor Program, Immigration Legal Services), and Collaborating with Community (Volunteer, Parish & Community Engagement, Affordable Housing through Housing for Hope AZ, Veterans Services including MANA House). Rather than a single unified product, the offering is a coordinated suite of service programs delivered from offices across Central Arizona (Phoenix) and Northern Arizona (Flagstaff, Bullhead City, Page, Cottonwood, Lake Havasu City, Kingman, Prescott).

Differentiator

Problem solved

Functional benefit

Brands

• My Sisters' Place: Confidential domestic violence shelter with up to 30 beds serving individuals and families fleeing abuse in the East Valley of Arizona.
• Pathways
• Westside Head Start
• Joining Hearts
• Diversion Program
• North Star Youth Partnership (NSYP)
• MANA House
• Legacy Foundation Christine Stamper Center for Help & Hope
• Arizona Families F.I.R.S.T. (AFF)

Products and services

• Counseling Services Fee-based (sliding scale) counseling for individuals age 9 and older, couples, and families in the Phoenix metro area covering abuse, anxiety, depression, grief, parenting, and relationship issues; accepts Mercy Care, Molina Complete Care, and Banner University AHCCCS plans and offers telehealth via Microsoft Teams.
• Westside Head Start / Early Head Start Comprehensive early childhood education program across the Phoenix West Valley (Avondale, Buckeye, Goodyear, Tonopah, Glendale, Tolleson, Peoria, Surprise/El Mirage) for children ages 12 months to 5, with full-day 8:00 AM–2:00 PM sessions, parenting curriculum, and CACFP child nutrition participation.
• My Sisters' Place Domestic Violence Shelter Confidential East Valley domestic violence shelter with 30 beds across 11 rooms (2 single-occupancy, 9 family rooms), offering 24/7 staffing, private rooms for families, case management, individual and group counseling, safety planning, and aftercare referrals; all services free for clients.
• Pathways Domestic Violence Program Community-based resource serving victims of domestic violence in Maricopa County through free counseling, English/Spanish support groups, and mobile victim advocacy, including safety planning, court accompaniment, life skills education, and protective order assistance.
• Diversion Program (Sex Trafficking) Partnership with the City of Phoenix prosecutor's office offering 36 hours of self-exploration and education as an alternative to jail time for sex-trafficked survivors; includes rehabilitation, education, treatment, and job placement support, with an 86% non-recidivism rate per City of Phoenix study.
• Joining Hearts (Unexpected Pregnancy / Private Adoption) Free, 24/7 pregnancy counseling hotline supporting women and couples through unexpected pregnancy, including parenting, adoption planning, and matching with adoptive families, with semi-open and open adoption options.
• Foster Care and Adoption Services Foster care certification, private adoption placement, and unaccompanied minor foster care program (UMP) for refugee children arriving in the U.S. without parents or legal guardians.
• Refugee Resettlement / Unaccompanied Minor Program (UMP) Largest refugee resettlement program in Arizona, helping nearly 1,000 refugees annually with legal assistance, cultural education, counseling, and the Unaccompanied Minor Program that places refugee youth with foster families.
• Immigration Legal Services Free immigration legal assistance for community members, including services that prompted a public warning about scams posing as Catholic Charities or government agencies.
• PATH (Projects for Assistance in Transition from Homelessness) Specialized outreach program for individuals experiencing homelessness with serious mental illness (and co-occurring substance abuse) across Coconino, Yavapai, and Mohave counties; deploys specially trained staff and volunteers year-round including in extreme weather to connect clients with treatment and housing.
• BHC Shelter (Bullhead City Emergency Shelter) Bullhead City emergency shelter operated under the Legacy Foundation Christine Stamper Center for Help & Hope, serving 70 people daily with two meals per day, special-diet accommodations, and rapid re-housing pathways.
• Flagstaff Emergency Shelter Emergency shelter in Flagstaff serving individuals and families experiencing homelessness in Northern Arizona, paired with PATH outreach and Permanent Supportive Housing options.
• Permanent Supportive Housing (PSH) Housing program for the most vulnerable community members who have experienced chronic homelessness alongside mental health complications; clients pay no more than 30% of income in rent, with more than 85% of clients successfully becoming housed.
• Veterans Services (MANA House / Northern Arizona Veterans Service) Services for veterans and their families including housing-focused case management and MANA House, a dedicated transitional and supportive housing resource.
• North Star Youth Partnership (NSYP) Youth development initiative including NSYP youth programs, events, and the Sexual Risk Avoidance Education (SRAE) curriculum for adolescent participants.
• Affordable Housing (Housing for Hope AZ) Affordable rental housing portfolio operated under the Housing for Hope AZ brand, supported by partnerships such as the Virginia G. Piper Charitable Trust, providing affordable rental housing and resident services for low-income families.
• Community Re-Entry Program (Juniper House) Re-entry housing including Juniper House, supporting individuals transitioning from incarceration back into the community.
• Medical Loan Closet Loan program for durable medical equipment supporting individuals and families in need across the Catholic Charities service area.
• Rapid Re-Housing Program Time-limited rental assistance and case management that moves families (such as those affected by COVID-19) directly from emergency shelter into permanent housing, with supportive services and follow-up.
• Frances Cares Grant Rental Assistance Targeted rental assistance grant covering past-due rent balances resulting from COVID-19, awarded through Catholic Charities Housing Services case management.

Quantifiable outcome

• 86% of sex-trafficked survivors do not return to prostitution after completing the Diversion program
• +4 more outcomes

Named customers20 records

Segments9 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

21 partnerships are on record, tiered major - flagship operational partnership enabling remote protective-order hearings for domestic-violence survivors, flagship - unique differentiator for the diversion program; enables an alternative-to-incarceration pathway only available through this partnership, core - provides essential pro bono legal services to diversion program participants, core - employment-placement partner for diversion program clients, core - parish partner supporting refugee resettlement program, core - ongoing food supplier for bhc shelter, minor - beneficiary of ump community-engagement drives, core - recurring student-volunteer partnership for refugee resettlement program, core - recurring intern pipeline for path program, core - external quality accreditation body, minor - nonprofit transparency registry, core - medicaid managed-care billing partner for counseling services, minor - donation / wish-list channel partner, core - statewide dv advocacy and referral partner, minor - recurring youth volunteer / courage bags partner, core - recurring parish partner for fundraising and christmas gifting, minor - recurring holiday donation partner, minor - community partner for refugee / ump programs and minor - school partner for christmas toy donation.

• Chandler Municipal Courtmajor - flagship operational partnership enabling remote protective-order hearings for domestic-violence survivorsStrategic or Co-development Partner · 1 February 2022Beginning February 2022, Chandler Municipal Court began using remote technology to allow clients of My Sisters' Place to file protective orders and be seen by a judge without appearing at the court in person. The court handles about 70 protective orders each month. Court Administrator Ken Jung cited safety as the priority.
• City of Phoenix Prosecutor's Officeflagship - unique differentiator for the diversion program; enables an alternative-to-incarceration pathway only available through this partnershipStrategic or Co-development Partner · 1 January 2001Catholic Charities Diversion Program, started in 2001, creates a partnership with the City of Phoenix prosecutor's office where sex-trafficked survivors are offered 36 hours of self-exploration and education in lieu of jail time. The City of Phoenix Prosecutor's Office study cites that 86 percent of survivors going through this program do not return to sex-trafficking.
• Arizona State University Sandra Day O'Connor College of Law - Ruth V. McGregor Project to Stop Sex Traffickingcore - provides essential pro bono legal services to diversion program participantsImplementation/ SI/ Consulting PartnerCollaboration between the ASU Sandra Day O'Connor College of Law and the Ruth V. McGregor Project to Stop Sex Trafficking provides pro bono legal services to Diversion Program participants, helping survivors resolve old fines and court matters.
• Breaking Barrierscore - employment-placement partner for diversion program clientsImplementation/ SI/ Consulting PartnerCatholic Charities partner that helps Diversion Program clients with resumes and job placement; Bruce Relf of Breaking Barriers has helped survivors obtain employment.
• St. Thomas More Catholic Churchcore - parish partner supporting refugee resettlement programStrategic or Co-development PartnerLocal parish partner supporting the refugee resettlement program in Phoenix; part of Catholic Charities' parish and community engagement strategy.
• St. Mary's Food Bankcore - ongoing food supplier for bhc shelterChannel Partner/ Reseller/ DistributorSupplies food to the Legacy Foundation Christine Stamper Center for Help & Hope (BHC Shelter) every other week to support daily meal service for up to 70 clients per day.
• Arizona Humane Societyminor - beneficiary of ump community-engagement drivesGTM or Marketing PartnerBeneficiary of a blanket drive organized by children in the Unaccompanied Minor Program (UMP), with donations contributed by Catholic Charities and The Refuge Café employees.
• James Madison University (JMU)core - recurring student-volunteer partnership for refugee resettlement programStrategic or Co-development PartnerStudents from James Madison University in Harrisonburg, Virginia have visited Phoenix to partner with the Catholic Charities refugee resettlement program, learning from refugees and providing volunteer service.
• Northern Arizona University (NAU)core - recurring intern pipeline for path programImplementation/ SI/ Consulting PartnerNAU students intern with Catholic Charities' PATH (Projects for Assistance in Transition from Homelessness) program, working with homeless outreach staff to support individuals experiencing homelessness.
• CARF Internationalcore - external quality accreditation bodyOthersCARF (Commission on Accreditation of Rehabilitation Facilities) International accredits Catholic Charities Community Services, demonstrating conformance to internationally recognized standards for human-service quality.
• Candid (GuideStar)minor - nonprofit transparency registryOthersCatholic Charities Community Services Arizona is listed on Candid/GuideStar (profile 86-0223999) and has earned the 2019 Silver GuideStar Seal of Transparency.
• Mercy Care (AHCCCS)core - medicaid managed-care billing partner for counseling servicesChannel Partner/ Reseller/ DistributorArizona Medicaid (AHCCCS) managed-care plan accepted by Catholic Charities Counseling program as a billing/payer for individual, couple, and family counseling services.
• Molina Complete Care (AHCCCS)core - medicaid managed-care billing partner for counseling servicesChannel Partner/ Reseller/ DistributorArizona Medicaid (AHCCCS) managed-care plan accepted by Catholic Charities Counseling program as a billing/payer for counseling services.
• Banner University AHCCCScore - medicaid managed-care billing partner for counseling servicesChannel Partner/ Reseller/ DistributorArizona Medicaid (AHCCCS) managed-care plan accepted by Catholic Charities Counseling program as a billing/payer for counseling services.
• Amazon (Charity Lists / Smile)minor - donation / wish-list channel partnerChannel Partner/ Reseller/ DistributorAmazon Wish Lists and Amazon Smile Charity Lists enable donors to contribute supplies (e.g., My Sisters' Place, Homeless Outreach supplies).
• Arizona Coalition Against Domestic Violencecore - statewide dv advocacy and referral partnerStrategic or Co-development PartnerListed as a primary domestic-violence resource and referral partner for My Sisters' Place and Pathways program clients.
• Mt. Olive Lutheran Church (Lake Havasu City)minor - recurring youth volunteer / courage bags partnerGTM or Marketing Partner7th and 8th graders from Mt. Olive Lutheran Church partnered with Catholic Charities case manager Patricia Jacques to assemble Courage Bags and learn about homelessness in their community.
• San Francisco de Asis Catholic Church (Flagstaff)core - recurring parish partner for fundraising and christmas giftingStrategic or Co-development PartnerHosts the Monte Carlo in the Pines fundraiser in Flagstaff; youth groups make stockings for Juniper House (Community Re-Entry program); Women's group collects blankets and hygiene items.
• Toys for Totsminor - recurring holiday donation partnerGTM or Marketing PartnerDonated toys and clothing to Flagstaff Housing Services clients during the Christmas gifts program.
• The Refuge Caféminor - community partner for refugee / ump programsStrategic or Co-development PartnerThe Refuge Café employees contributed to a blanket drive for the Arizona Humane Society in partnership with Catholic Charities' Unaccompanied Minor Program.
• Mountain Charter Schoolminor - school partner for christmas toy donationGTM or Marketing PartnerStudents at Mountain Charter School donated toys for the Flagstaff Housing Services Christmas gifting program.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Others

• Valley of the Sun United Way: Maricopa County's largest United Way affiliate funding and coordinating 140+ partner agencies. Adjacent peer as a major funding intermediary that channels corporate and individual donations to many of the same service areas (homelessness, DV, children & families, refugee) that CCCS Arizona operates.

Broad incumbents

• Salvation Army Southwest Division: Faith-based national nonprofit with major Arizona presence providing emergency shelter, transitional housing, food distribution, addiction recovery, and disaster relief. Broad incumbent in multi-program social services with overlapping shelter and feeding programs across Arizona.
• Catholic Charities USA: National umbrella for the 168 diocesan Catholic Charities agencies. Compares as the broader network that sets standards, federal advocacy, and shared services for affiliates including CCCS Arizona; not a direct competitor but the closest institutional peer in the Catholic social services ecosystem.

Direct peers

• UMOM New Day Centers: Largest homeless shelter and housing services provider in the Phoenix metro, operating family shelters, rapid re-housing, and workforce development. Direct peer specifically in emergency shelter operations, Rapid Re-Housing, and family homelessness services.
• Lutheran Social Services of the Southwest: Faith-based nonprofit delivering refugee resettlement, foster care, adoption, and family services across Arizona and the Southwest. Direct peer in mission-aligned human services with overlapping service lines (refugee resettlement, foster/adoption, family stabilization).
• Chicanos Por La Causa: Arizona-headquartered community development corporation operating affordable housing, behavioral health, early childhood education, and workforce programs statewide. Direct peer in affordable housing (Housing for Hope AZ), Head Start, and bilingual social services across Arizona.
• A New Leaf: Arizona-based nonprofit operating domestic violence shelters, homeless services, behavioral health, and affordable housing across the Phoenix metro. Direct peer in DV shelter, homeless outreach, and supportive housing service lines.
• Tumbleweed Center for Youth Development: Phoenix-based nonprofit serving homeless and at-risk youth through emergency shelter, transitional housing, and street outreach. Direct peer in youth-focused emergency shelter and homeless services for minor and young-adult populations.
• Southwest Human Development: Arizona's largest nonprofit dedicated to early childhood development (Head Start, Early Head Start, child care, family support). Direct peer specifically in Head Start/early childhood education, child welfare, and foster care across Central Arizona.
• Jewish Family & Children's Service of Greater Phoenix: Faith-rooted Phoenix-based nonprofit providing counseling (sliding scale), refugee resettlement, older adult services, and DV/violence support. Direct peer in faith-based counseling, refugee, and family services across the same Arizona geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CatholicCharitiesAZ
• LinkedInlinkedin.com/company/catholic-charities-of-arizona
• Xx.com/CCArizona

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Catholic Charities Community Services Arizona