SOS Xtreme Comfort

What SOS Xtreme Comfort does

SOS Xtreme Comfort is a fourth-generation, family-owned heating, cooling, and energy services company founded in 1934 by Murray Spiegel and headquartered in Tuxedo Park, NY, with a regional office in Franklin, NJ. The company delivers heating oil, propane, on-road and off-road diesel, and gasoline to residential and commercial customers across 8+ counties in southern New York, northern New Jersey, and northeastern Pennsylvania, while providing full HVAC installation, repair, and 24/7 emergency service for furnaces, boilers, central and ductless air conditioning, heat pumps, water heaters, and generators. It also operates five retail propane filling stations through partner locations in New York.

The core technology stack is operational IoT rather than software: ComfortWatch™ wireless tank monitors (ultrasonic for heating oil, cellular for propane) feed the SOS Comfort mobile app launched in November 2025, enabling automatic delivery scheduling and 99.9% on-time propane delivery. COMFORTGUARD™, a proprietary additive package blended into heating oil via Innospec fuel technology, is included free in every gallon. The company is BBB A+ accredited, uses only EPA-certified in-house technicians (no subcontractors), and integrates Alarm.com for smart-home automation.

The business model is multi-stream and largely recurring: subscription-style automatic fuel delivery (heating oil and propane), annual service plans (All Access Coverage Plan at $95/year, equipment-specific plans with up to 40% off trip charges), 12-month Smart Money Budget Plans that smooth seasonal payments, and Price Cap Protection contracts. One-time and project revenue comes from HVAC equipment sales and installation, tank replacement, and commercial bulk fuel deliveries. Go-to-market blends direct phone-based sales, online service request forms, a self-service mobile app, content marketing, and community engagement through local chamber memberships, with a dedicated SOS Commercial Fuels division targeting construction, hospitality/resort, and agricultural enterprise accounts.

Name

SOS Xtreme Comfort

Legal name

SOS Xtreme Comfort

Website

https://sosxtremecomfort.com

Company type

Private

Founded year

1934

Operating status

Operating

Headcount range

11–50 employees

Short description

SOS Xtreme Comfort is a fourth-generation, family-owned fuel and HVAC services company (founded 1934) delivering heating oil, propane, and HVAC installation, repair, and 24/7 emergency service to residential and commercial customers across southern New York, northern New Jersey, and northeastern Pennsylvania.

Ownership category

akta.pro rank

Product category

HVAC and Fuel Delivery Services

NAICS

Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341)

SIC

Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Hydronic/Baseboard Radiant Heating Service (HSAOACAE)

akta.pro secondary industry

Chillers, Boilers & Central Plant Operations (BPABACAG)

Keywords

• Heating oil delivery
• Propane delivery
• HVAC services
• Fuel delivery services
• Commercial fuel supply

Headquarters

HQ city

Tuxedo Park

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Heating Oil Delivery: Recurring delivery of heating oil to residential and commercial customers throughout NY, NJ, and PA service territories. Includes automatic delivery option with tank monitoring.
2. Propane Delivery: Propane delivery services with 99.9% on-time delivery guarantee. No-run-out guarantee for customers with tank monitoring. Various tank sizes from 60 gallon residential to 1,000 gallon commercial.
3. Commercial Diesel & Gasoline Delivery: On-road/off-road diesel delivery and gasoline delivery to commercial and industrial businesses. Bulk delivery services with tank loan programs.
4. HVAC Equipment Sales & Installation: Sale and installation of heating and cooling equipment including furnaces, boilers, air conditioners, heat pumps, ductless systems, and water heaters. Free in-home estimates provided.
5. HVAC Repair & Maintenance Services: 24/7 emergency repair services for heating and cooling systems. Maintenance tune-ups and repairs for boilers, furnaces, AC units.
6. Service Plans: Annual service plan subscriptions including All Access Coverage Plan ($95/year), Heating Oil Xtreme Savings Plan, and various equipment-specific plans. VIP priority service, discounted repairs, and free tune-ups included.
7. Tank Replacement & Installation: Installation and removal services for heating oil storage tanks and propane storage tanks. Both above-ground and underground tanks serviced.
8. Price Protection Plans: Price Cap Protection and Fixed Price/PrePay options that help customers manage heating fuel costs. Customers pay a capped or fixed rate per gallon.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

SOS Xtreme Comfort delivers heating oil and propane to residential and commercial customers, and provides HVAC equipment sales, installation, repair, and 24/7 maintenance services across southern New York, northern New Jersey, and northeastern Pennsylvania. The company also operates a dedicated commercial fuels division supplying bulk on-road/off-road diesel and gasoline to industrial and construction clients, with tank loan programs.

Product overview

SOS Xtreme Comfort is a fourth-generation family-owned full-service heating and cooling company (since 1934) providing a comprehensive suite of energy and HVAC products and services across New York, New Jersey, and Pennsylvania. The company operates as a unified service offering centered on fuel delivery (heating oil and propane) combined with HVAC installation, repair, and maintenance. Key products include COMFORTGUARD™ Advanced Additive Heating Oil (premium fuel with built-in additives), ComfortWatch™ wireless tank monitors (for both heating oil and propane using ultrasonic/cellular technology), automatic delivery services with computerized tracking, and complete HVAC services for air conditioning, furnaces, boilers, ductless systems, and water heaters. The product portfolio also includes commercial fuels, tank replacement services, price protection plans, budget payment plans, and service coverage plans (All Access Coverage Plan, Heating Oil Service Plans). The company recently launched a SOS Comfort mobile app (November 2025) for real-time tank monitoring, payments, and service requests. Smart home automation and security services are provided through Alarm.com integration.

Differentiator

Problem solved

Functional benefit

Brands

• COMFORTGUARD™: Exclusive advanced additive heating oil product with corrosion protection, gelling prevention, and improved combustion efficiency included in every gallon delivered.
• ComfortWatch™
• Smart Money Budget Plan
• Price Cap Protection
• All Access Coverage Plan

Products and services

• Automatic Heating Oil Delivery Subscription-based heating oil delivery using computerized tracking and degree-day calculations to automatically schedule deliveries to residential customers, eliminating the need for manual monitoring or service requests.
• Propane Delivery Service Propane delivery service with a 99.9% on-time delivery rate and no-run-out guarantee for residential and commercial customers, leveraging ComfortWatch wireless tank monitoring to schedule timely deliveries.
• Air Conditioning Services Complete air conditioning services including repair, replacement, installation, and maintenance for central air conditioners, ductless mini-split systems, and heat pumps, performed by EPA certified technicians with 24-hour emergency service availability.
• Furnace Services Furnace repair, replacement, installation, and maintenance services for gas, oil, and electric furnaces, with diagnostic services and annual tune-ups.
• Boiler Services Boiler installation, repair, replacement, and maintenance services for gas, oil, and propane-fired boilers using water-based radiant heating distribution.
• Ductless HVAC Systems Ductless mini-split HVAC system installation, repair, and maintenance providing zoned heating and cooling without ductwork.
• Water Heater Services Water heater installation, repair, replacement, and maintenance for oil-fired, electric, tankless, and indirect water heaters.
• Emergency HVAC Service 24/7 emergency HVAC repair services for furnaces, heaters, and air conditioning systems, available around the clock including holidays and weekends for no-heat emergencies.
• Commercial Fuels Commercial fuel delivery services including on-road/off-road diesel, propane filling station delivery, and commercial heating oil, with tank loan programs ranging from 275 to 4,000-gallon capacities, serving construction, hospitality, and agricultural businesses.
• Oil and Propane Tank Replacement Heating oil and propane storage tank removal and replacement services for above-ground and underground tanks, handled by OSHA-trained technicians ensuring compliance with local, county, state, and federal requirements.
• ComfortWatch Heating Oil Tank Monitor Wireless heating oil tank monitor using ultrasonic technology that tracks fuel levels daily, sends updates via cellular service to the SOS Comfort app, and enables automatic delivery scheduling based on actual usage patterns. Sold standalone at $395.99 with $42.95 annual service fee, or free with automatic delivery subscription.
• ComfortWatch Propane Tank Monitor Wireless propane tank monitor that tracks propane levels daily using cellular technology, reading directly from the existing tank gauge and enabling automatic delivery scheduling for propane heating, fireplace, and pool heater customers.
• SOS Comfort Mobile App Mobile application for iOS and Android allowing customers to check heating oil tank levels in real time, view delivery history and account details, make secure payments, order heating oil, and request HVAC services such as tune-ups and repairs.
• COMFORTGUARD Advanced Additive Heating Oil Branded heating oil product with a proprietary advanced additive package including detergents, anti-gel additives, corrosion protection, and fuel stabilizers, included in every gallon of heating oil delivered at no extra charge.
• Xtreme Clean Propane Branded clean-burning propane offering with price lock options available for qualifying residential and commercial customers.
• Generator Services Generator installation and repair services for residential backup generators to ensure power availability during outages.
• Indoor Air Quality Products Indoor air quality products including whole-home humidifiers and dehumidifiers, UV germicidal lamps, programmable thermostats, and filter fetch services.

Quantifiable outcome

• 99.9% on-time propane delivery rate
• +3 more outcomes

Named customers9 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Service Experts: National residential HVAC services provider (owned by EnerVest) offering heating, cooling, plumbing, and indoor air quality services. Direct overlap with SOS's HVAC installation, repair, and service plan business without the fuel-delivery component.
• Hocon Gas: Connecticut-based propane and heating fuel delivery company with HVAC service offerings. Comparable fuel-plus-services business model serving the Northeast residential market from a neighboring state.
• Petro Home Services: Multi-state Northeast provider of heating oil, propane, and HVAC services across NY, NJ, CT, MA, and RI. Similar integrated fuel-plus-services model at greater geographic scale and with deeper marketing resources.
• Bottini Fuel: Family-owned heating oil, propane, and HVAC services company serving the Hudson Valley region of New York. Directly comparable in product mix, customer base (residential and commercial), and regional footprint to SOS Xtreme Comfort.

Broad incumbents

• Star Group: Public heating oil and propane distributor with strong Northeast presence and adjacent HVAC service offerings. Closely comparable product mix to SOS at much greater scale, broader geographic footprint, and public-market capital access.
• Suburban Propane Partners: National publicly-traded propane distributor (NYSE: SPH) serving residential, commercial, industrial, and agricultural customers across the US. Overlaps with SOS on the propane delivery business at much larger scale and without the local HVAC services focus.
• Blossman Gas: Family-owned propane distributor focused on the Southeast US. Comparable propane delivery business model with regional concentration in a different geography than SOS, illustrating both the regional fragmentation and the broader competitive set.
• Ferrellgas Partners: National propane distributor serving residential, commercial, and agricultural customers across all 50 states. Overlaps with SOS on propane delivery but operates at much larger scale without the local HVAC services focus or Northeast density.
• AmeriGas Partners: Largest US propane distributor serving millions of residential, commercial, and agricultural customers nationwide. Comparable propane delivery business with substantially greater scale, geographic reach, and capital resources.
• CoolSys: Largest US provider of refrigeration, HVAC, and plumbing services to commercial and industrial customers. Overlaps with SOS's commercial HVAC services at significantly greater scale, with broader geographic reach and without residential fuel delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/sosxtreme

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SOS Xtreme Comfort