Name

Service Experts

Legal name

Service Experts LLC

Website

https://serviceexperts.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Residential HVAC and Home Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822), Appliance Repair and Maintenance (811412)

SIC

Services-Miscellaneous Repair Services (7600), Services-Facilities Support Management Services (8744), Services-Miscellaneous Equipment Rental & Leasing (7350)

akta.pro primary industry

Air Conditioner (AC) Repair & Maintenance (HSAOAHAF)

akta.pro secondary industries

Heat Pump Repair & Maintenance (HSAOAHAD), Commercial Water Heater & Boiler Service (HSAOACAJ), Expansion Tank, Circulator Pump & Zone Valve Service (HSAOACAG), Appliance Hookup & Utility Connection (Water/Gas/Electric) (HSAGANAD)

Keywords

• HVAC services
• Plumbing services
• Electrical services
• Home comfort
• Residential maintenance

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. HVAC, Plumbing, and Electrical Services: Service fees from residential home service delivery including heating, cooling, plumbing, water heater, water treatment, indoor air quality, electrical, solar, and ductwork services. Revenue is generated through individual service appointments, repairs, and installations at approximately 80 locations across 31 states, with roughly $1 billion in annual revenue across about 80 locations.
2. Service Experts Advantage Program (Equipment Leasing): Monthly subscription-style equipment leasing through the Advantage Program, where homeowners pay one low monthly payment for new high-efficiency HVAC, water heater, water treatment, and IAQ systems including installation, all repairs, parts, and preventative maintenance. As of FDD, the average gross revenue across 48 disclosed outlets is $6,881,668.
3. Maintenance+ Membership: Annual and monthly membership subscriptions providing seasonal maintenance, priority scheduling, and exclusive discounts on repairs and services. Provides recurring revenue stream and customer retention.
4. Franchise Fees: Revenue generated from franchise agreements with independent operators who pay fees to join the Service Experts network and gain access to national brand, supplier agreements, training, and operating systems. The company launched franchising in May 2025.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

Service Experts sells, installs, services, and repairs residential heating, cooling, plumbing, electrical, water treatment, indoor air quality, and solar systems through a network of approximately 80 company-owned and franchise service centers across 31 states. The company also offers equipment leasing via the Advantage Program and recurring maintenance memberships through Maintenance+.

Product overview

Service Experts is a home services company offering a comprehensive suite of HVAC, plumbing, and electrical services through a network of locally operated service centers supported by national infrastructure. The core offerings include HVAC services (heating, cooling, AC, heat pumps), plumbing services (repairs, installations, water treatment), and electrical services (panels, rewiring, generators). The company differentiates through its Advantage Program (equipment leasing with all-inclusive coverage) and Maintenance+ Membership (priority service and discounts). Services are delivered by ACE-certified technicians across 75+ locations in 31 states, serving over 2,500 homes and businesses daily.

Differentiator

Problem solved

Functional benefit

Brands

• Advantage Program: Equipment leasing program that allows homeowners to lease HVAC, water treatment, and indoor air quality systems with monthly payments covering equipment, installation, maintenance, and repairs.
• Maintenance+ Membership

Products and services

• Service Experts HVAC Services
• Plumbing Services
• Electrical Services
• Water Heater Services
• Water Treatment Solutions
• Indoor Air Quality Services
• Solar Power Services
• Energy Efficient Solutions
• Ductwork Services
• Commercial HVAC Services
• Service Experts Advantage Program
• Maintenance+ Membership
• Service Experts Franchise Program

Quantifiable outcome

• Approximately $1 billion in annual revenue
• +4 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• FranDevcocoreGTM or Marketing PartnerService Experts partnered with FranDevco to unveil and support its franchising model, helping the company recruit and onboard franchisees for its newly launched franchise program launched in May 2025.
• Military Makeover with Montel®minorStrategic or Co-development PartnerService Experts partnered with Military Makeover with Montel® on Lifetime TV for home renovation episodes for deserving military families. The company provides HVAC and plumbing equipment and installation as part of the collaborative effort. Service Experts participated in the show's 40th season renovation for Sergeant Kevin Jones in Duncanville, TX, and has multiple episodes with military families.
• Make-A-Wish® (North Texas, Maine, Ohio, Kentucky & Indiana)minorStrategic or Co-development PartnerService Experts partners with Make-A-Wish® chapters to grant wishes for children, demonstrating community commitment. Partnerships include Make-A-Wish® North Texas and Make-A-Wish® Maine, with specific wish-granting events documented such as a 'She Shed' wish for a Westbrook resident and a wish for a Waikiki child.

Scale indicators9 records

Recent moves13 records

Expansion highlights6 records

Direct peers

• Neighborly: Neighborly (formerly Dwyer Group) is the largest multi-brand franchisor of home services, owning direct franchise peers of Service Experts including Aire Serv (HVAC), Mr. Sparky (electrical), Benjamin Franklin Plumbing, One Hour Heating & Air Conditioning and Rainbow Restoration. Most comparable in franchise GTM and category mix.
• Authority Brands: Authority Brands is a private equity-backed franchisor of home services including Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour Heating & Air Conditioning, overlapping directly with Service Experts' HVAC/plumbing/electrical service lines under a franchise model.
• One Hour Heating & Air Conditioning: Franchise residential HVAC service brand under Authority Brands/Neighborly, offering heating and cooling repair, installation and maintenance with the same HVAC-only focus and franchise delivery model that Service Experts is now pursuing.
• Aire Serv: Neighborly-owned franchise HVAC brand providing residential heating and cooling installation, repair and maintenance; directly comparable to Service Experts' core HVAC offering and franchise distribution model.
• Benjamin Franklin Plumbing: National franchise plumbing services brand (Authority Brands/Neighborly) offering residential plumbing repair, installation and maintenance — directly comparable to Service Experts' plumbing service line and franchise rollout strategy.
• Mr. Sparky Electric: Franchise residential and commercial electrical services brand under Authority Brands/Neighborly, overlapping with Service Experts' electrical service offering and franchise GTM motion.
• ARS/Rescue Rooter (American Residential Services): American Residential Services operates a multi-state corporate-owned platform providing HVAC, plumbing and electrical services — a directly comparable national residential home services peer with similar scale and corporate rollout.

Broad incumbents

• HomeServe USA: HomeServe is a large home warranty and emergency repair services provider that partners with local contractors (including HVAC/plumbing) to serve homeowners via subscription plans — overlapping with Service Experts' Maintenance+ and Advantage subscription economics but at larger national scale.
• Carrier Home Comfort (Carrier Global): Carrier Global is one of the largest HVAC manufacturers with a substantial residential service and dealer network. Not a direct franchise competitor, but its dealer network and service offerings overlap with Service Experts' HVAC installation, maintenance and equipment business.
• Trane Technologies: Trane Technologies is a global HVAC manufacturer and services provider with a residential dealer network offering installation, maintenance and repair — comparable to Service Experts in equipment and HVAC services but at much broader incumbency.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/serviceexperts

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Service Experts