Name

PocketiNet Communications

Legal name

PocketiNet Communications, Inc.

Website

https://pocketinet.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Walla Walla

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Residential Internet Service: Monthly subscription fees for home internet service across fiber, fixed wireless, and 5G technologies. Pricing tiers range from basic plans to 2Gbps fiber service. Includes bundled services like mobile, TV streaming, and home phone.
2. Business Internet Service: Monthly subscription fees for business internet with dedicated speeds and professional installation. Tiers include fiber and fixed wireless options from 10Mbps to 500Mbps with business-focused support.
3. PocketiTel Business Phone Service: Digital VOIP phone service for businesses with tiered packages (Essentials, Standard, Enterprise) providing features like auto attendant, call routing, call queues, and video conferencing options.
4. PocketiTel Home Phone Service: Residential VOIP telephone service at $14.95/month providing features including dual connect, backup number, voicemail monitoring, call blocking, call forwarding, and three-way conferencing.
5. PocketiNet Mobile: Cell phone service add-on for internet customers at $25/month per line. Includes unlimited talk/text, 50GB premium data, 5GB high-speed mobile hotspot, with $20 one-time activation fee.
6. Fiber Construction & Utility Contracting: Turnkey utility and broadband construction services including aerial/underground construction, fiber splicing and testing, network planning and permitting, and scheduled maintenance. Serves municipalities, ISPs, developers, and commercial projects.
7. Professional Installation Services: Professional Wi-Fi installation by experienced technicians who conduct consultations to determine optimal setup. Includes network assessment, access point placement, and configuration for homes and businesses.
8. Hardware and Equipment: Rental and provisioning of Wi-Fi routers, mesh units, and network equipment. Equipment replacement at no cost for technical malfunctions. 5G gateway device with one-time provisioning fee.
9. ProtectIQ Security Add-on: Network security service integrated with Calix routers at no additional cost for customers using company-provided equipment.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

PocketiNet Communications is a regional internet service provider delivering residential and business internet via fiber optic, fixed wireless, and 5G technologies, with speeds up to 2 Gbps. The company also provides PocketiTel VOIP phone services (home and business), PocketiNet Mobile cellular service, SmartBiz business Wi-Fi solutions, and turnkey fiber construction and utility contracting services across Central Washington, Southeast Washington, and Northeast Oregon.

Product overview

PocketiNet Communications is a regional internet service provider offering a diversified portfolio of connectivity and managed services. The core offering consists of Home Internet and Business Internet services using fiber and fixed wireless technologies (including new 5G FastConnect), with speeds ranging up to 2 Gbps. The company provides an integrated digital ecosystem centered on the PocketZone mobile app platform, which bundles ProtectIQ network security and ExperienceIQ parental control add-on modules. Additional services include PocketiTel VOIP phone solutions (Home and Business tiers), PocketiNet Mobile (cell phone service for internet customers), SmartBiz Wi-Fi Productivity Suite for business network management, Streaming TV via Roku partnership, Wi-Fi installation services, and Fiber Construction & Utility Contracting Services for infrastructure builds. Free public Internet Hot Spots are also provided. The architecture follows a platform-plus-modules model where internet connectivity serves as the foundation, with complementary services bundled or added as modular enhancements.

Differentiator

Problem solved

Functional benefit

Brands

• PocketZone: Wi-Fi management app that provides network security, device control, and customization features for home networks.
• ProtectIQ
• ExperienceIQ
• PocketiTel
• PocketiNet Mobile
• 5G FastConnect
• SmartBiz

Products and services

• Home Internet Residential fiber and fixed wireless internet service offering speeds up to 2 Gbps with equal upload/download performance, whole-home Wi-Fi coverage, professional installation, and transparent pricing for homeowners and families across the Pacific Northwest.
• Business Internet Business internet with symmetric fiber speeds up to 2 Gbps, professional installation, priority local support, and dedicated SLAs for local businesses, retail, restaurants, and light industrial operations.
• 5G FastConnect 5G home internet service using a window-mounted antenna delivering 100 Mbps to 400+ Mbps without requiring line-of-sight, including Wi-Fi 6 coverage with mesh-ready access points, a public static IP, and built-in security.
• PocketiNet Mobile Mobile cellular service exclusively for PocketiNet internet customers at $25/month per line, offering unlimited talk/text, 5G/4G LTE, 50GB premium data, 5GB high-speed hotspot, and eSIM support across USA, Canada, and Mexico.
• PocketiTel Business Digital VOIP phone service for businesses offered in three tiers (Essentials, Standard, Enterprise), providing auto attendant, call routing, call queues, video options, and audio conferencing capabilities.
• PocketiTel Home Residential VOIP telephone service at $14.95/month featuring video calling, smart speaker integration, enhanced 911, voicemail-to-text transcription, simultaneous ring, customizable call routing, and mobile app call management.
• SmartBiz Wi-Fi Productivity Suite All-in-one Wi-Fi productivity suite for businesses providing isolated staff and customer Wi-Fi networks, automatic failover between payment processing systems, network-level cybersecurity, brandable mobile app, owner-managed user roles, and content restrictions.
• Fiber Construction & Utility Contracting Services Turnkey fiber construction and utility contracting services including aerial and underground fiber construction, fusion splicing, OTDR testing, network planning, permitting, and scheduled maintenance for municipalities, broadband providers, residential developers, and commercial projects.
• Wi-Fi Install Service Professional Wi-Fi installation service for homes and businesses including consultation, network assessment, access point placement, and configuration by experienced technicians, free with a 24-month service agreement.
• PocketiFi (Managed Business Wi-Fi) Managed Wi-Fi and router service combining an installed access point with a high-performance router for complete Wi-Fi coverage throughout business premises, bundled with Business Internet.

Quantifiable outcome

• Speeds up to 2 Gbps available in specific markets for residential fiber customers
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability2 records

Feature7 records

Partnerships

Six partnerships are on record, tiered minor and core.

• MyBundleminorGTM or Marketing PartnerPartnership with MyBundle to provide free tools helping customers select streaming services that match their content preferences and budget. MyBundle's suite of tools simplifies the streaming TV selection process for PocketiNet customers.
• RokuminorGTM or Marketing PartnerPartnership offering Roku Streaming Stick 4K players to new customers who sign up for qualifying Entertainment package subscriptions. Requires 24-month service agreement with minimum speed requirements.
• Municipal UtilitiescoreStrategic or Co-development PartnerPartnering with cities, counties, and public agencies to build resilient fiber infrastructure supporting smart city initiatives, public safety networks, and community broadband. Projects delivered on time and built to last.
• Regional and National ISPscoreImplementation/ SI/ Consulting PartnerServing as trusted build partner for regional and national ISPs, delivering turnkey fiber construction, splicing, and testing services that expand network footprint with speed, reliability, and precision.
• Residential DevelopersminorChannel Partner/ Reseller/ DistributorSupporting residential developers with fiber-ready infrastructure for single-family communities and MDUs, adding long-term value through future-proof connectivity delivered with efficiency.
• CalixcoreTechnology or IntegrationPocketiNet uses Calix GigaSpire Wi-Fi 6 routers and mesh units. The PocketZone app is built on Calix platform, integrating ProtectIQ security features. Equipment enables remote diagnostics and network management capabilities.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ziply Fiber: Regional fiber ISP serving the Pacific Northwest (Washington, Oregon, Idaho, Montana) with residential and business fiber, plus adjacent voice and managed services. Most direct geographic and product overlap with PocketiNet, including a similar multi-state rural focus.
• Ting Internet: Fiber-to-the-home ISP operating in select U.S. cities with residential gigabit service, transparent pricing, and a comparable customer-experience-led brand positioning. Closely mirrors PocketiNet's residential fiber playbook.
• Sonic: California-based independent fiber and DSL ISP with a reputation for customer-focused service, transparent pricing, and bundled voice - very similar profile to PocketiNet in scale and ethos, though geographically separate.
• Hotwire Communications: Regional fiber ISP focused on residential communities, MDUs, and SMBs with bundled voice, video, and managed Wi-Fi. Closely comparable business model and product set to PocketiNet, though concentrated in the eastern U.S.

Broad incumbents

• LS Networks: Pacific Northwest fiber operator and PocketiNet's parent company following the 2024 acquisition. Provides wholesale and enterprise fiber across Oregon and Washington with broader geographic reach and B2B focus, overlapping heavily on infrastructure services.
• T-Mobile Home Internet: 5G fixed-wireless home internet service from a national carrier using the same cellular network. Competes head-to-head with PocketiNet's 5G FastConnect and fixed wireless products in shared rural and suburban territories.
• Google Fiber: Large-scale residential and business fiber ISP offering gigabit and multi-gig plans with comparable transparent pricing and bundled services. A benchmark operator in the same product category as PocketiNet.
• Astound Broadband (formerly Wave): Regional cable and fiber broadband provider serving the Pacific Northwest and other U.S. markets with residential internet, TV, and phone. Overlaps with PocketiNet in WA/OR geographies and SMB offerings.
• Frontier Communications: National fiber and copper broadband operator with significant Pacific Northwest presence. Competes for residential and SMB customers in overlapping markets and serves as a comparator for fiber build economics at scale.

Emerging players

• Starlink (SpaceX): LEO satellite broadband service targeting rural and underserved customers - the same PocketiNet footprint. Increasingly competitive alternative for home internet where fiber or fixed wireless is not yet built.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/PocketiNet
• YouTubeyoutube.com/channel/UCRdDfTvW6Q-K18BKSZeI09A
• Facebookfacebook.com/PocketiNetCommunications
• Instagraminstagram.com/pocketinet

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PocketiNet Communications