What Joss Group does

Joss Group (legal entity Colin Joss & Co Pty Ltd) is a privately held, family-owned Australian construction, civil infrastructure, and facilities management operator headquartered in Albury, New South Wales, founded in 1975. The company delivers an integrated end-to-end service across six core lines: construction (education, health, defence, commercial, industrial, retail, sports, residential), civil and infrastructure (water/sewerage treatment, community infrastructure, airports, renewables), facility management (70,000+ work orders annually), insurance-related maintenance and repair (notably for QBE), cleaning (1,900+ contracts), and a 24/7 contact centre for coordination. The company's operating subsidiaries are Joss Construction, Joss Facility Management, and JCA (Joss Cleaning Applications), and it employs more than 2,500 staff across more than 12 regional offices in New South Wales, the Australian Capital Territory, and Victoria, with 2,500+ prequalified subcontractors extending delivery capacity.

Joss generates revenue through a mix of project-based construction contracts (typical values $1M to $98M, including marquee projects such as the $98M Garran Primary School modernisation, $95.5M Enhanced Land Forces Stage 1, $70M Woolworths Regional Distribution Centre, $56.2M Defence Logistics Transformation Program, and $48.9M Mann Central Shopping Centre) and recurring managed service contracts (NSW Whole of Government Facilities Maintenance at $30M per annum covering 1,200 sites, School Infrastructure NSW at $6.2M per annum across 300+ schools, TAFE NSW Grounds Maintenance at $1.5M per annum across 30 campuses, and social housing maintenance with the Aboriginal Housing Office for 950 properties and Beyond Housing for 1,000 properties). Pricing is contract-based and determined via formal government and enterprise tendering processes; no public pricing is available.

The customer base is concentrated in government and quasi-government clients, including the NSW Department of Education, School Infrastructure NSW, ACT Education Directorate, TAFE NSW, Department of Defence, NSW Police, Transport for NSW, Aboriginal Housing Office, and multiple local councils (Cobar Shire, Griffith City). The go-to-market is enterprise field sales through direct engagement and formal tendering, with no proprietary technology platform or AI/ML capabilities disclosed. Distribution is entirely direct via the company's regional office network. The company is led by CEO Ed Whiting (a former Joss cadet) and COO Andrew Cameron, holds no external funding, and has remained independent across its 50+ year history. Recent strategic emphasis is on expanding the education vertical, scaling cleaning services in regional NSW, and bidding larger complex projects.

Name

Joss Group

Legal name

Colin Joss & Co Pty Ltd

Website

https://jossgroup.com.au

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

251–500 employees

Short description

Joss Group is a family-owned Australian construction, civil infrastructure, and facilities management operator serving government, education, defence, and social housing clients across regional NSW, ACT, and Victoria, with 2,500+ employees delivering major projects, maintenance, and cleaning services.

Ownership category

akta.pro rank

Headquarters

HQ city

Albury

HQ country

Australia

HQ region

Oceania

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Others

Revenue model

1. Construction Services: Project-based construction delivery across education, health, defence, commercial, industrial, retail, sports and residential sectors. Revenue recognized upon project completion with typical contract values ranging from $1M to $95M+.
2. Facility Management: Ongoing facility management services delivering 70,000+ work orders annually across government, private and not-for-profit clients. Includes hard and soft facility management with tailored programs.
3. Cleaning Services: Commercial cleaning services across 1,900+ small to large scale contracts, providing 24/7 scalable solutions for schools, aged care, local councils, commercial sites and government facilities.
4. Civil & Infrastructure: Civil infrastructure projects including water and sewerage treatment plants, community infrastructure, airports, environmental restoration, renewables and multi-disciplinary complex projects.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Joss Group is a family-owned Australian company delivering end-to-end construction, civil infrastructure, facility management, insurance-related maintenance, commercial cleaning, and 24/7 contact centre services across regional New South Wales, the Australian Capital Territory, and Victoria. The company delivers project-based construction contracts (typically $1M to $95M+) and ongoing managed services such as 70,000+ facility management work orders and 1,900+ cleaning contracts annually for government, private, and not-for-profit clients.

Product overview

Joss Group is a family-owned Australian company delivering end-to-end construction, maintenance and facilities services across regional NSW, ACT, and Victoria. The company operates as a multi-service organisation with six core service lines: Construction Services (award-winning projects across education, health, defence, commercial, industrial, retail, sports and residential), Civil & Infrastructure (water/sewerage, community infrastructure, airports, environmental, renewables), Facility Management (70,000+ annual work orders for government and private clients), Insurance Services (maintenance and repair contracts for insurers including QBE), Cleaning Services (1,900+ contracts across NSW with 24/7 capability), and 24/7 Contact Centre coordination. The organisation also operates a Cadetship Program (running since 2008) for developing construction industry talent and maintains a pre-qualified subcontractor network.

Differentiator

Problem solved

Functional benefit

Products and services

• Construction Services Project-based construction delivery across education, health, defence, commercial, industrial, retail, sports and residential sectors, with typical contract values ranging from $1M to $95M+.
• Civil & Infrastructure Delivery of water and sewerage treatment plants, community infrastructure, airports, environmental restoration, renewables, and multi-disciplinary complex civil projects.
• Facility Management Ongoing hard and soft facility management for government, private and not-for-profit clients, delivering 70,000+ work orders annually with tailored programs.
• Insurance Maintenance Services Management of insurance-related maintenance and repair contracts for private insurers including QBE, serving regional and remote NSW.
• Cleaning Services Commercial cleaning across 1,900+ small to large scale contracts across NSW, providing safe, hygienic environments with scalable 24/7 solutions for schools, aged care, local councils, commercial sites and government facilities.
• 24/7 Contact Centre 24/7 coordination for clients and tenants with an average 34-second call answer time, providing a single point of contact for fast resolution and minimal disruption.

Quantifiable outcome

• 70,000+ work orders delivered annually
• +3 more outcomes

Named customers19 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and community.

• Veterans' Employment Commitment / Prime Minister's Veterans' Employment CommitmentcoreOthers · 27 May 2021Joss Group is a proud 'Veteran-friendly' organisation and actively supports the Prime Minister's Veterans' Employment Commitment. Veterans are employed across key roles including HSEQ, Contract Management, Administration, Maintenance Supervision and Cleaning Supervision.
• National Association of Women in Construction (NAWIC)coreOthersJoss is a proud sponsor and active member of NAWIC, an Australian not-for-profit organisation advocating for positive change for women in the construction industry. Joss is committed to fostering an environment where women can thrive, grow and lead.
• Clontarf FoundationcommunityOthersJoss has partnered with the Clontarf Foundation which recognises the importance of local Aboriginal communities, enterprises and individuals remaining prosperous for their culture to be maintained.
• QBEcoreStrategic or Co-development PartnerJoss is responsible for managing insurance-related maintenance and repair contracts for QBE, serving private insurers across regional and remote NSW.

Scale indicators20 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Multiplex (Brookfield): Global tier-1 commercial construction contractor operating across Australia. Indirect competitor on large education, health and commercial builds where Joss tenders as a regional mid-tier.
• Downer Group: ASX-listed Australian infrastructure group with FM, cleaning (Spotless), civil and construction businesses. Competes with Joss on government facilities maintenance and civil infrastructure tenders nationally.
• Programmed (Persolkelly): Australian facility management, maintenance and workforce solutions provider. Direct overlap with Joss Facility Management and property maintenance for housing and government clients.
• CPB Contractors (CIMIC): Major Australian construction and infrastructure contractor (CIMIC-owned). Competes with Joss on civil infrastructure, water/sewerage and large-scale regional works, but at significantly larger project sizes.
• Ventia Infrastructure Services: Large Australian infrastructure and facilities services provider serving government, defence and essential services. Overlaps with Joss's defence, civil and FM contracts but at significantly larger scale.
• Spotless Group (Downer): Australia's largest cleaning and facilities management services provider, now part of Downer. Direct overlap with Joss's Cleaning (1,900+ contracts) and Facility Management (70,000+ work orders) service lines but at national scale.

Direct peers

• Roberts Pizzarotti: Australian construction firm delivering commercial, education, retail and residential projects with a similar mid-size, multi-state footprint. Directly competes with Joss for regional NSW/VIC tenders.
• Built Holdings: Australian commercial construction contractor delivering projects across education, health and commercial sectors. Comparable regional/secondary-market focus and government/education client mix to Joss Construction.
• Watpac Limited (BESIX Watpac): Mid-tier Australian construction contractor with strong education, health, defence and community portfolios. Direct bid competitor on the same project categories Joss Construction pursues.

Regional players

• Sodexo Australia: Global facility management and services provider with an Australian operation. Comparable FM and cleaning capabilities to Joss, but focused on metropolitan and institutional accounts rather than regional government portfolios.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/jossgroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Joss Group