Keystone Health

What Keystone Health does

Keystone Health, operating under the legal name Keystone Rural Health Center, is a not-for-profit 501(c)(3) Federally Qualified Health Center (FQHC) founded in 1986 and headquartered in Chambersburg, Pennsylvania. The organization provides comprehensive, family-centered primary care and specialty healthcare services to the greater Franklin County region, with a workforce of 251-500 employees organized across 16 wholly-owned subsidiary practice lines spanning family medicine, internal medicine, pediatrics, women's care, behavioral health, dental care, chiropractic, podiatry, pharmacy, urgent care, infectious diseases, and pediatric developmental services. As an FQHC, Keystone operates under a federal mandate to deliver care regardless of patients' ability to pay, supported by HRSA grant funding, a sliding fee discount program, and the 340B Drug Pricing Program, with revenue supplemented by insurance reimbursements (UPMC for You, Aetna Better Health, Medicare) and patient service fees.

The organization's service delivery combines physical locations (seven or more documented offices across Chambersburg and Waynesboro) with digital infrastructure including the MyKeystoneHealth patient portal (integrated with the WellSpan Health electronic health record system), SMS-based appointment scheduling, a 24/7 crisis hotline, walk-in urgent care, and walk-in behavioral health services at the Catherine Street facility. A clinically differentiated offering is Keystone Interventional Psychiatry, which provides FDA-approved Transcranial Magnetic Stimulation (TMS) Therapy and SPRAVATO (esketamine) for treatment-resistant depression, reporting a 50% response rate and 1-year durability. Specialty crisis and developmental services include the Keystone Crisis Intervention Program (5,000+ contacts since July 2024) and the Keystone Life Skills Center for individuals aged 12-21 with developmental challenges.

The go-to-market is a sales-led, community-anchored model: patients access care via phone (717-709-7900), text, online portal, or walk-in across the service area. Marketing channels include the keystonehealth.org website, Facebook, Twitter, email newsletter, community health events, and content marketing. The organization is governed by a community board (an FQHC requirement), holds Joint Commission and NCQA accreditations, has FTCA deemed status for malpractice coverage, and received Health Center Advocacy Network Gold recognition in 2024. No parent company, venture capital, or private equity ownership is indicated in the data.

Name

Keystone Health

Legal name

Keystone Rural Health Center

Website

https://keystonehealth.org

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

251–500 employees

Short description

Keystone Health is a not-for-profit 501(c)(3) Federally Qualified Health Center in Franklin County, Pennsylvania, providing comprehensive primary care, behavioral health, dental, pharmacy, and specialty services across 20+ practice lines and multiple locations, serving all patients regardless of ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Outpatient Care Centers (6214), Ambulatory Health Care Services (621), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Independent Primary Care Practices (HLAFAGAA), School-Based Health Centers (HLAFAGAG)

Keywords

• Primary care services
• Community health center
• Behavioral health treatment
• Pharmacy services
• Urgent care

Headquarters

HQ city

Chambersburg

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Services Revenue: Revenue generated from providing medical, dental, behavioral health, pharmacy, and other healthcare services to patients. Services are available to everyone with fees adjusted according to patients' ability to pay through sliding fee scale.
2. Insurance Reimbursement: Revenue from participating with most insurance plans, Medical Assistance (UPMC for You and Aetna Better Health programs), and Medicare programs.
3. Federal Grant Funding: Federally Qualified Health Center funding through HRSA (Health Resources and Services Administration) of the U.S. Department of Health and Human Services. Keystone Rural Health Center is a not-for-profit 501(c)(3) Community Health Center.
4. 340B Drug Pricing Program: Pharmacy revenue through the 340B Discount Program allowing purchase of pharmaceuticals at reduced prices for eligible patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Keystone Health (Keystone Rural Health Center) is a not-for-profit Federally Qualified Health Center (FQHC) that provides comprehensive, family-centered primary care, behavioral health, dental, pharmacy, and specialty healthcare services across more than 20 practice lines in Franklin County, Pennsylvania. The organization offers care regardless of patients' ability to pay through a sliding fee discount program, with integrated electronic health records, on-site pharmacy, walk-in urgent care, and advanced interventional psychiatry treatments such as TMS therapy and Spravato.

Product overview

Keystone Health is a Federally Qualified Health Center (FQHC) providing comprehensive, family-centered primary care and specialty services through a multi-location network in Franklin County, Pennsylvania. The organization operates as a unified healthcare platform offering integrated services across 20+ practice locations, combining primary care with behavioral health, dental, pharmacy, and specialty services. Core service lines include family medicine, internal medicine, pediatrics, women's care, and urgent care, supported by specialized centers for behavioral health (including TMS and SPRAVATO treatments), dental care, foot and ankle, chiropractic, and pediatric development. Digital infrastructure includes a patient portal (MyKeystoneHealth), text message scheduling, and integrated pharmacy services with home delivery and multi-dose packaging. All services are designed to be accessible regardless of patients' ability to pay, supported by sliding fee scales and the 340B discount program.

Differentiator

Problem solved

Functional benefit

Brands

• Keystone Interventional Psychiatry: Specialized program offering Transcranial Magnetic Stimulation (TMS) therapy and SPRAVATO treatment for treatment-resistant depression
• Keystone Crisis Intervention Program
• Keystone Life Skills Center
• Keystone Behavioral Health TMS

Products and services

• Keystone Family Medicine Primary care family medicine practice providing comprehensive healthcare services for patients of all ages in Franklin County, Pennsylvania.
• Keystone Behavioral Health Mental and behavioral health services including psychiatric evaluations, therapy, medication management, and substance abuse treatment including Medication Assisted Treatment (MAT).
• Keystone Dental Care General and specialty dental care services for adults and children, including pediatric dental care.
• Keystone Women's Care OB/GYN services including prenatal care, childbirth education, and breastfeeding support.
• Keystone Pediatrics Pediatric care services for children from infancy through adolescence at Chambersburg and Waynesboro locations.
• Keystone Internal Medicine Adult internal medicine and primary care services for adult patients in Chambersburg and Waynesboro.
• Keystone Pharmacy On-site pharmacy providing prescription filling, immunizations, medication therapy management, home delivery, multi-dose packaging, and durable medical equipment.
• Keystone Urgent Care Walk-in urgent care services for non-emergency medical needs.
• Transcranial Magnetic Stimulation (TMS) Therapy FDA-approved non-invasive treatment for treatment-resistant depression using magnetic pulses, administered 5 days per week for approximately 6 weeks, each session lasting 20-45 minutes.
• SPRAVATO (Esketamine) Treatment FDA-approved nasal spray treatment for treatment-resistant depression, administered in-office under physician supervision with at least two hours of post-administration monitoring.
• Medications for Opioid Use Disorder (MOUD) Program Office-based medication treatment program for opioid use disorder including buprenorphine maintenance and low-dose buprenorphine initiation protocols.
• Keystone Foot and Ankle Center Podiatric services for diagnosis and treatment of foot and ankle conditions including diabetic foot care, wound care, surgeries, and pediatric foot conditions.
• Keystone Chiropractic Chiropractic care services for musculoskeletal conditions and pain management.
• Keystone Infectious Diseases Specialized care for infectious diseases including HIV/AIDS program and STD services.
• Keystone Pediatric Developmental Center Developmental assessments and therapy services for children with developmental and communication challenges.
• Keystone Crisis Intervention Program 24/7 crisis intervention services including hotline support at (717) 264-2555 or 988, walk-in crisis support, and psychiatric assessment at the Catherine Street location.

Quantifiable outcome

• TMS response rate of 58% and remission rate of 37% in treatment-resistant depression patients
• +3 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• WellSpan HealthcoreTechnology or IntegrationTechnology partnership for electronic health record system. Patients are redirected to WellSpan Health MyWellSpan portal for bill payment. Integration enables coordinated care across providers using shared EHR platform.
• WellSpan Chambersburg HospitalcoreStrategic or Co-development PartnerSeamless continuum of care partnership. Catherine Street facility provides vital daytime walk-in stabilization while WellSpan Chambersburg Hospital Emergency Department serves as 24/7 anchor for inpatient crisis and emergency behavioral health needs.
• HRSA (Health Resources and Services Administration)coreOthersFederal funding and designation as Federally Qualified Health Center. HRSA is part of the U.S. Department of Health and Human Services providing support for primary healthcare in underserved areas.
• Community Partners (Vocational Programs, Adult Service Providers)minorStrategic or Co-development PartnerCollaboration with community organizations to help individuals and families prepare for transitions, including vocational programs and adult service providers.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• UPMC: Major integrated payer-provider health system headquartered in Pittsburgh with significant central and south-central PA presence. Comparable as a broad incumbent operating hospitals, physician practices, and behavioral health services that overlap with Keystone's service categories across Pennsylvania.
• WellSpan Health: Regional integrated health system headquartered in south-central Pennsylvania, including WellSpan Chambersburg Hospital. Functions simultaneously as Keystone's EHR technology partner and the dominant acute-care competitor in the same Franklin County service area — overlapping primary care and behavioral health services.
• Geisinger: Integrated health system serving central, north-central, and northeastern Pennsylvania with hospitals, primary care, and behavioral health services. Comparable as a broad regional incumbent whose service area borders Franklin County and competes for similar patient populations.
• Penn State Health: Pennsylvania-based academic health system operating hospitals and multi-specialty physician practices across central PA. Comparable as a regional incumbent competing for the same primary care and specialty patients in geographies adjacent to Keystone's footprint.

Direct peers

• Family First Health: Pennsylvania-based FQHC serving York, Adams, and Lancaster counties with integrated primary care, behavioral health, dental, and pharmacy services. Comparable in size, FQHC designation, and multi-specialty scope, with overlapping demographic and payer mix to Keystone.
• Esperanza Health Center: Federally Qualified Health Center serving north Philadelphia with comprehensive primary care, behavioral health, dental, and pharmacy services. Comparable FQHC operating model and mission-driven structure, with deeper urban scale than Keystone but matched multi-specialty breadth.
• Hamilton Health Center: Federally Qualified Health Center in Harrisburg, Pennsylvania, providing family medicine, pediatrics, behavioral health, dental, and pharmacy services with sliding-fee discounts. Comparable scale and service-line breadth to Keystone, and the most analogous mid-sized central-PA FQHC peer.
• Greater Philadelphia Health Action: Federally Qualified Health Center network operating multiple sites across Philadelphia with primary care, behavioral health, and dental services. Comparable as a Pennsylvania-based multi-site FQHC at larger scale, with similar HRSA-supported operating model.
• Sadler Health Center Corporation: Federally Qualified Health Center based in Carlisle, Pennsylvania, about 30 miles from Keystone's Chambersburg footprint. Operates a comparable multi-specialty model (family medicine, behavioral health, dental, pharmacy) and serves a similar rural central-PA demographic, making it the closest direct peer in scale and mission.
• Community Health and Dental Care: FQHC operating multi-site primary care, behavioral health, and dental services across Pottstown and surrounding Pennsylvania communities. Comparable integrated FQHC model with sliding-fee program and pharmacy component similar to Keystone's.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/keyshealthpa
• Facebookfacebook.com/KeystoneHealth

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Keystone Health