Atlas International Technology Services

What Atlas International Technology Services does

Atlas International Technology Services Inc is a private US-based managed IT services company headquartered in Daytona Beach, Florida, founded in 2015. It delivers a five-line service portfolio — Managed Services, Onsite Support, Offsite Support, Project Management, and Long Term Placement — built around a nationwide (and now multi-country) network of certified Field Engineers who handle network, alarm, and CCTV/video system design, installation, maintenance, and troubleshooting. The company serves large retail chains, small and medium-sized businesses, and enterprise organizations requiring multi-site IT infrastructure coverage across the US, Canada, Mexico, Puerto Rico, the UK, and Europe.

The core technology stack combines remote monitoring, help desk operations, VoIP, and server/web/mobile application integration delivered by human Field Engineers rather than proprietary automation. Revenue is generated through recurring managed services contracts, billable onsite and remote professional services, project-based engagements with hand-selected technicians, and long-term staffing placements with minimum one-year terms. The go-to-market is sales-led and relationship-driven, with direct phone outreach (386-202-4600) and a corporate website as the primary demand channels; no third-party distribution, resellers, or marketplace presence is indicated.

The company is founder-led, with CEO Joann Peters, and operates as an independent, privately held corporation with no disclosed venture capital, private equity, or parent-company ownership. No funding rounds, acquisitions, patents, certifications, or third-party customer logos are disclosed in available materials, which limits external validation of scale and customer mix despite a stated employee count of 251-500.

Name

Atlas International Technology Services

Legal name

Atlas International Technology Services Inc

Website

https://atlas-fe.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Short description

Atlas International Technology Services is a private US managed IT services firm operating a nationwide and international network of certified Field Engineers. It delivers managed services, onsite and remote support, project management, and long-term IT staffing to retail chains, SMBs, and enterprise clients.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)

akta.pro secondary industry

Service Desk & Help Desk Services (BPAEAJAA)

Keywords

• Managed IT services
• IT field engineering
• Network infrastructure support
• Onsite IT support
• Disaster recovery services

Headquarters

HQ city

Daytona Beach

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Recurring fee arrangement where Atlas retains responsibility for the functionality of IT services and equipment, providing continuous monitoring, management, and administrative duties for the client's IT infrastructure.
2. Onsite Support: Billable on-site technical support dispatched to client locations for troubleshooting, repair, installation, and maintenance of network, alarm, and CCTV systems.
3. Offsite/Remote Support: Remote IT support services including help desk, monitoring, trouble-shooting, CRM/ERP module installation, and complete development projects delivered via high-speed internet and VoIP.
4. Long Term Placement: Placement of experienced IT engineers for minimum one-year commitments to client organizations, sourced and screened through Atlas recruitment methodology.
5. Project Management: Bespoke project delivery with hand-selected certified technicians matched to specific project requirements and timelines, including real-time status reporting and digital documentation.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Atlas International Technology Services delivers managed IT infrastructure services through a nationwide network of certified Field Engineers. Its core offerings include outsourced day-to-day management of network, server, storage, backup, disaster recovery, and security systems, complemented by onsite technical support, remote help desk and monitoring, project-based deployments, and long-term staffing placements of IT engineers for enterprise and mid-market clients.

Product overview

Atlas International Technology Services offers a unified suite of IT services centered around a nationwide (and international) network of certified Field Engineers. The core portfolio consists of five interconnected service lines: Managed Services (outsourcing day-to-day IT management, monitoring, security, servers, databases, and storage), Onsite Support (on-the-ground technical support for network, alarm, and CCTV/video systems), Offsite Support (remote IT support, help desk, and monitoring), Project Management (coordinating complex deployments with qualified technicians), and Long Term Placement (supplying vetted IT specialists for extended engagements). The company positions its Field Engineers as the cornerstone of its service delivery model, operating across the US, Canada, Mexico, Puerto Rico, and the UK/Europe.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services

Quantifiable outcome

• Managed services can decrease overall IT support costs by as much as 30% to 50%

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• CDW Corporation: CDW is a large, diversified IT solutions reseller and managed services provider serving enterprise and mid-market customers across the US. Atlas competes for the same multi-site managed services and field engineering contracts but from a much smaller, more focused base.
• Insight Enterprises: Insight is a global IT solutions and managed services provider with hardware, software, and services offerings. Comparable to Atlas in serving enterprise IT infrastructure needs with managed and professional services, but at substantially greater scale.
• Compucom (Otis Worldwide): CompuCom is a large managed IT services and field services provider acquired by Otis Worldwide. Direct overlap with Atlas's nationwide field engineer, onsite support, and managed services model.
• ConvergeOne (C1): ConvergeOne (now part of C1) provides managed IT services, collaboration, and data center solutions to enterprise clients. Comparable to Atlas in the managed services and IT infrastructure support space, but with a stronger enterprise focus and larger service catalog.

Direct peers

• Stefanini Group: Stefanini is a global IT services and managed services provider with operations in the Americas and Europe. Closely comparable to Atlas in offering managed IT, onsite support, and project-based IT staffing across multiple geographies.
• Coretelligent: Coretelligent is a managed IT services and cloud provider serving mid-market and enterprise clients with managed services, help desk, and infrastructure support. Direct comparable to Atlas's core managed services and offsite support offerings.
• The 20 MSP: The 20 MSP is a managed services provider focused on small and mid-sized business IT support. Comparable to Atlas in serving SMBs with managed IT, help desk, and remote support as a core offering.
• OnX Enterprise Solutions: OnX provides managed services, cloud, and IT infrastructure solutions to mid-market and enterprise clients. Direct comparable to Atlas in offering managed IT services with a strong services-led delivery model.
• BlackPoint IT Services: BlackPoint IT Services is a managed IT services and cybersecurity provider serving SMBs and mid-market clients with managed, help desk, and onsite support. Direct overlap with Atlas's SMB/mid-market managed services focus.
• GHA Technologies: GHA Technologies is an IT solutions and managed services provider focused on enterprise IT infrastructure, networking, and managed support. Comparable to Atlas in delivering managed IT and field engineering services to enterprise customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/Atlasalert
• Facebookfacebook.com/atlasfieldengineers

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Atlas International Technology Services