Franklin Credit Management
- Company typePrivate
- Founded1989
- HeadquartersJersey City, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Franklin Credit Management does
Franklin Credit Management Corporation is a privately held, boutique loan servicing company headquartered at 101 Hudson Street in Jersey City, New Jersey. Founded in 1989, the company specializes in servicing distressed residential mortgage loans and, more recently, consumer personal loans originated by partners such as Solve Finance. It currently services more than 34,000 loans with aggregate balances exceeding $2 billion and has historically managed over 100,000 accounts totaling $5 billion across more than 30 years of operation.
The company offers four interlocking service lines: (1) core loan servicing for mortgage and personal loan portfolios, including loan boarding, payment processing, borrower support, foreclosure management, REO disposition, and deficiency judgment collection; (2) due diligence services for portfolio acquisitions covering risk stratification, credit underwriting, regulatory compliance, fraud review, and pay history analysis; (3) loan purchase and sale advisory leveraging 18+ years of residential mortgage acquisitions relationships; and (4) loss mitigation programs including repayment plans, loan modifications, short sales, and deed-in-lieu arrangements. Franklin Credit is licensed, registered, or exempt in 35+ U.S. states and jurisdictions.
The business model is fee-based, combining managed-services revenue from ongoing servicing contracts with episodic professional services revenue from due diligence and advisory engagements. Distribution to portfolio clients is relationship-driven and direct, while borrower servicing relies on toll-free phone support, an online portal, ACH auto-draft, Western Union Quick Collect, MoneyGram, Speedpay, and traditional mail. Pricing is quote-based and not publicly disclosed.
Franklin Credit Management firmographics
Firmographics- Name
- Franklin Credit Management
- Legal name
- Franklin Credit Management Corporation
- Website
- https://franklincredit.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Franklin Credit Management industry classification
Industry- Product category
- Mortgage Loan Servicing
- NAICS
- Credit Intermediation and Related Activities (522), Collection Agencies (56144), Collection Agencies (561440)
- SIC
- Mortgage Bankers & Loan Correspondents (6162), Personal Credit Institutions (6141), Services-Consumer Credit Reporting, Collection Agencies (7320)
- akta.pro primary industry
- Loan Servicing & Special Servicing (Delinquency Management) (FSAKAJAG)
Keywords
Where Franklin Credit Management is headquartered
LocationHeadquarters
- HQ city
- Jersey City
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Franklin Credit Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Loan Servicing Fees: Ongoing loan servicing fees charged to loan portfolio owners for managing their mortgage and personal loan portfolios, including payment processing, collections, loss mitigation, and account management services.
- Due Diligence Services: Fees charged for portfolio risk stratification, credit underwriting, regulatory compliance reviews, fraud reviews, pay history analysis, and sale vs. hold analysis for loan portfolio owners.
- Loan Purchase and Sale Advisory: Advisory fees for loan sale offerings including portfolio analysis, stratification, pricing models, structuring, marketing, term sheets, data files, bidder qualification, bid analysis, and closing oversight.
- Loss Mitigation Services: Revenue generated from loss mitigation activities including repayment plans, loan modifications, short sales, and foreclosure services for distressed loan portfolios.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | Quote-based / Not publicly disclosed |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels3 records
Franklin Credit Management product offering
Product offeringCore offering
Franklin Credit Management provides full-service outsourced loan servicing for residential mortgage and consumer loan portfolios, including loan boarding, payment processing, borrower support, loss mitigation (repayment plans, modifications, short sales, deed in lieu), foreclosure management, and REO property disposition. The company also offers due diligence services for portfolio acquisitions and loan purchase/sale advisory to portfolio owners and financial institutions.
Product overview
Franklin Credit Management Corporation operates a diversified loan servicing platform offering mortgage and consumer loan services. The core offering consists of loan servicing for mortgage portfolios (Loan Servicing, Mortgage Center) and personal loans originated by Solve Finance (Personal Loan Services, Credit Builder Loans, Short Term Loans). Supporting business services include Due Diligence Services for portfolio acquisitions and Loan Purchase and Sale Advisory for portfolio dispositions. Loss Mitigation Programs provide borrowers facing hardship with repayment plans, loan modifications, short sales, and foreclosure alternatives. The company services over 34,000 mortgage loans with aggregate balances exceeding $2 billion and has managed more than 100,000 accounts totaling $5 billion over its history.
Differentiator
Problem solved
Functional benefit
Products and services
- Loan Servicing Full-service loan servicing for residential mortgage portfolios, including loan boarding, payment processing, borrower support, loss mitigation, foreclosure management, and REO property disposition. Serves loan portfolio owners and currently covers more than 34,000 loans with aggregate balances exceeding $2 billion.
- Personal Loan Services Full-service loan servicing for consumer loans originated by Solve Finance, including payment processing, account statements, customer support, credit builder loan servicing with credit reporting, and short-term loan servicing. Serves the origination partner and its borrowers.
- Due Diligence Services Pre-acquisition due diligence for loan portfolios, including portfolio risk stratification, credit underwriting and re-underwriting, regulatory compliance reviews, fraud detection and re-verification, pay history analysis, and sale vs. hold analysis. Targeted at loan portfolio buyers and financial institutions evaluating acquisitions.
- Loan Purchase and Sale Advisory Advisory services for loan portfolio sales that leverage an 18-year network of residential mortgage acquisition relationships. Covers portfolio analysis, stratification, pricing models, structuring, marketing, term sheets, data files, bidder qualification, bid analysis, and closing oversight for portfolio sellers.
- Loss Mitigation Programs Home retention and foreclosure-alternative programs for distressed residential loans, including repayment plans that distribute delinquent payments over 12 months, loan modifications with interest rate reductions or maturity extensions, short sale facilitation, and deed in lieu of foreclosure. Serves loan portfolio owners and borrowers facing financial hardship.
Quantifiable outcome
- 34,000+ loans currently serviced with aggregate balances exceeding $2 billion
- +2 more outcomes
Companies that use Franklin Credit Management
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Franklin Credit Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Franklin Credit Management partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Solve FinancecoreFranklin Credit provides full-service loan servicing for consumer loans originated by Solve Finance. Services include payment processing, account management, customer support, and loan servicing for credit builder loans and short-term loans. Franklin Credit supports borrowers throughout the loan lifecycle from onboarding through payoff.
Scale indicators6 records
Recent moves5 records
Expansion highlights4 records
Franklin Credit Management competitors and assessment
Company assessmentDirect peers
- Dovenmuehle Mortgage: Specialized residential subservicer focused on delinquent and nonperforming mortgage loans, loss mitigation, and default management — directly comparable to Franklin Credit's distressed-asset servicing core offering.
- Specialized Loan Servicing (SLS): Residential subservicer specializing in nonperforming and re-performing mortgage loans, with analogous loss mitigation, modification, and foreclosure workflows as Franklin Credit.
- Rushmore Loan Management Services: Third-party residential mortgage subservicer with strong default servicing, loss mitigation, and special servicing capabilities, serving similar loan portfolio investors and distressed asset owners.
- SN Servicing Corporation: Residential mortgage subservicer with a portfolio that includes distressed and nonperforming loans, offering loan boarding, loss mitigation, and default management to community banks and investors.
- Selene Finance: Mortgage servicer and special servicer focused on distressed residential assets, REO, and loss mitigation — a direct competitor in the nonperforming and re-performing loan space.
Broad incumbents
- Cenlar FSB: Large residential subservicer for banks and credit unions across the U.S., competing for outsourced servicing mandates and representing a much larger, established incumbent.
- Mr. Cooper: One of the largest U.S. residential mortgage servicers, including significant nonperforming and subservicing operations, providing a broad-incumbent benchmark for servicing scale and technology investment.
- NewRez (formerly Caliber Home Loans): National mortgage originator and servicer with a sizable servicing portfolio including distressed loans, offering a broader product and servicing footprint than Franklin Credit.
Others
- Five Brothers Asset Management Solutions: Provider of mortgage servicing technology, default management workflows, and real estate valuation services to servicers — a vendor/adjacent participant in the same distressed-servicing ecosystem as Franklin Credit.
Emerging players
- BPS Capital Advisors: Advisory firm focused on residential mortgage portfolio transactions and valuation, comparable to Franklin Credit's loan purchase/sale advisory and due diligence service lines.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Franklin Credit Management social profiles
Digital presenceFranklin Credit Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Franklin Credit Management leadership team
Management profileNumber of profiles
Profiles3 records
Franklin Credit Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Franklin Credit Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Franklin Credit Management
What does Franklin Credit Management do?
Franklin Credit Management provides full-service outsourced loan servicing for residential mortgage and consumer loan portfolios, including loan boarding, payment processing, borrower support, loss mitigation (repayment plans, modifications, short sales, deed in lieu), foreclosure management, and REO property disposition. The company also offers due diligence services for portfolio acquisitions and loan purchase/sale advisory to portfolio owners and financial institutions.
Is Franklin Credit Management a public or private company?
Franklin Credit Management is a private company. It is classified as unknown and is currently operating.
When was Franklin Credit Management founded?
Franklin Credit Management was founded in 1989. It employs 11 to 50 people.
Where is Franklin Credit Management based?
Franklin Credit Management is headquartered in Jersey City, United States, in the North America region.
How does Franklin Credit Management make money?
Four revenue lines are on record. Loan Servicing Fees are the primary driver. The others are due Diligence Services, loan Purchase and Sale Advisory and loss Mitigation Services.
Who are Franklin Credit Management's main competitors?
Direct peers on record are Dovenmuehle Mortgage, Specialized Loan Servicing (SLS), Rushmore Loan Management Services, SN Servicing Corporation and Selene Finance. Broad incumbents are Cenlar FSB, Mr. Cooper and NewRez (formerly Caliber Home Loans). Five Brothers Asset Management Solutions is listed as an others. BPS Capital Advisors is listed as an emerging player.
Does Franklin Credit Management have an API?
No public API is recorded for Franklin Credit Management.
What industry is Franklin Credit Management in?
Franklin Credit Management's product category is Mortgage Loan Servicing. Its primary akta.pro industry code is FSAKAJAG, Loan Servicing & Special Servicing (Delinquency Management). Its NAICS code is 522 and its SIC code is 6162.