Catholic care

What Catholic care does

CatholicCare Diocese of Broken Bay (legal entity; doing business as CatholicCare, CatholicCare DBB, and Spirit for disability services) is a non-profit social care agency of the Catholic Church, operating across Northern Sydney, Northern Beaches, and Central Coast in New South Wales, Australia. Founded 35+ years ago and headquartered in Thornleigh (postal), it delivers a multi-program portfolio organized into six service categories: Aged Care Supports (Support at Home Program, Commonwealth Home Support Program, Memory Innovations Centre, Crossroad Companions end-of-life service, lawn care/handyman services, carer respite, and private aged care); Children's Services (five Early Learning Centres co-located with Catholic primary schools and 20+ OSHC/vacation care sites); Spirit disability services under NDIS (day programs, creative arts, disability housing, support coordination); Individual and Family Supports (child/youth/family casework, domestic and family violence services, Dom's Place and Mary Mac's Place homelessness hubs, family preservation including MST-CAN, financial counselling, housing and homelessness programs, hospital chaplaincy at seven hospitals, and parenting programs); Foster Care (emergency, short-term, long-term, and respite care commissioned by NSW DCJ); and Therapy Services (counselling, family dispute resolution, mediation, marriage preparation).

The underlying operating model is service-delivery rather than technology-platform based: client outcomes are produced by credentialed support workers, clinicians, counsellors, and pastoral practitioners across Family Centres, early learning campuses, school sites, hospitals, home visits, and one-stop-shop drop-in locations. Government referral pathways — My Aged Care, the NDIS, NSW DCJ, NSW Office of Fair Trading, Commonwealth DSS — are the primary intake mechanisms, supplemented by walk-ins for community hubs and parish-network referrals for faith-affiliated services. Revenue mechanics are correspondingly mixed: subsidized program funding paid on referral-driven unit pricing (e.g., $10–$25 per Memory Innovations session), private fee-for-service sessions (e.g., $65/hr counselling standard, $25 concession; $150 parenting courses), and donations channelled through Raisely platforms for unfunded community services such as Mary Mac's Place. Reporting accountability runs through the Aged Care Quality and Safety Commission and the NDIS Quality and Safeguards Commission; the organization is owned and controlled by the Catholic Church Diocese of Broken Bay with no external equity orventure ownership.

Name

Catholic care

Legal name

CatholicCare Diocese of Broken Bay

Website

https://catholiccaredbb.org.au

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

501–1,000 employees

Short description

CatholicCare Diocese of Broken Bay is the Catholic Church's non-profit social care agency serving Northern Sydney, Northern Beaches, and Central Coast in NSW, delivering aged care, NDIS disability services (Spirit), children's services, foster care, family support, homelessness outreach, counselling, and hospital chaplaincy through government-funded programs, fee-for-service arrangements, and community donations.

Ownership category

akta.pro rank

Product category

Social Services and Community Care

NAICS

Child and Youth Services (624110), Home Health Care Services (62161), Other Residential Care Facilities (623990), Nursing and Residential Care Facilities (623)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082), Services-Child Day Care Services (8351), Services-Health Services (8000)

akta.pro primary industry

Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

akta.pro secondary industries

Companion Care & Social Support (non-clinical) (HLADAGAB), School-Age Wraparound Childcare Centers (Holiday/Break Care) (EDACAAAL), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH)

Keywords

• Aged care services
• Community social services
• Disability support services
• Out-of-home care
• Family counselling

Headquarters

HQ city

Pennant Hills

HQ country

Australia

HQ region

Oceania

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Funded Programs: CatholicCare receives funding from Australian government programs including Commonwealth Home Support Program (CHSP), Support at Home Program, and NDIS to deliver subsidized services to eligible clients.
2. Fee-for-Service Private Care: Private aged care and support services available to individuals not eligible for government funding or who prefer direct access without government assessment.
3. Donations and Community Support: Mary Mac's Place receives no formal funding and relies entirely on community donations. Other services also accept donations through Raisely fundraising platforms.
4. Free Services: Financial counselling is provided free of charge, funded by NSW Office of Fair Trading and Commonwealth Department of Social Services.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels8 records

Core offering

CatholicCare Diocese of Broken Bay is the social care agency of the Catholic Church serving North Shore, Northern Beaches and Central Coast NSW. It delivers aged care supports (Support at Home, Commonwealth Home Support Program, Memory Innovations Centre, Crossroad Companions end-of-life service, lawn care/handyman, respite, private aged care), children's services (Early Learning Centres, Out of School Hours and Vacation Care), NDIS disability services under the Spirit sub-brand, individual and family supports (child/youth/family support, domestic and family violence response, Dom's Place, Mary Mac's Place, family preservation, financial counselling, housing and homelessness, hospital chaplaincy, parenting programs), foster care, and therapy services (counselling, mediation, marriage preparation).

Product overview

CatholicCare is the social care agency of the Catholic Church in the Diocese of Broken Bay, offering a comprehensive portfolio of community services across Northern Sydney, Northern Beaches, and Central Coast. The organization operates multiple interconnected service categories: Aged Care Supports (including Support at Home, Commonwealth Home Support Program, Memory Innovations Centre, and Crossroad Companions); Children's Services (Early Learning Centres and Out of School Hours Care); Spirit Disability Services (NDIS supports including day programs, creative arts, and housing); Individual & Family Supports (family casework, domestic violence services, financial counselling, housing, and parenting programs); Foster Care (emergency, short-term, long-term, and respite care); and Therapy Services (counselling, mediation, and marriage preparation). Services are delivered through government-funded programs (MyAgedCare, NDIS, CHSP), private fee arrangements, and charitable donations, with centers located in Artarmon, Frenchs Forest, Waitara, Brookvale, and Tuggerah.

Differentiator

Problem solved

Functional benefit

Brands

• Spirit: NDIS and disability services including day programs, creative arts, disability housing, support coordination, and community participation programs

Products and services

• Aged Care Supports Comprehensive aged care services for older adults across Northern Sydney and Central Coast, including Support at Home, Commonwealth Home Support Program, Memory Innovations Centre, Crossroad Companions end-of-life service, lawn care/gardening/handyman, carer respite and private aged care options.

Quantifiable outcome

• 6,000+ meals served supplemented by 15,000 donated meals - over 300 meals per week
• +4 more outcomes

Named customers9 records

Segments8 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Catholic Social Services Australia (CSSA)coreOthersPeak body for Catholic welfare agencies in Australia. CatholicCare participates in sector-wide advocacy, policy development, and represents the Diocese of Broken Bay in national social services discussions.
• Family and Relationships Services Australia (FRSA)coreOthersPeak body for family and relationships services. CatholicCare engages with FRSA for sector networking, professional development, and policy advocacy related to family support services.
• Australian Government Department of Health and Aged CarecoreOthersGovernment department providing funding and regulatory oversight for aged care services including Commonwealth Home Support Program and Support at Home Program.
• National Disability Insurance Agency (NDIA)coreOthersGovernment body managing NDIS. CatholicCare is a registered NDIS provider delivering disability services through its Spirit brand.
• NSW Department of Communities and Justice (DCJ)coreOthersGovernment department responsible for child protection and out-of-home care. CatholicCare delivers foster care services under DCJ commissioning.
• Office of the Children's Guardian (OCG)minorOthersRegulatory body overseeing child-safe organizations. Foster carers are registered on the Carer Register managed by OCG.
• NSW Office of Fair TradingcoreOthersGovernment body funding CatholicCare's free financial counselling services.
• Commonwealth Department of Social ServicescoreOthersFederal government department providing funding for financial counselling and other community services.
• Aged Care Quality and Safety CommissioncoreOthersRegulatory authority overseeing aged care providers. CatholicCare is required to meet all provider requirements of the Commission.
• Local Parish CommunitiesminorOthersCatholic parishes within the Diocese of Broken Bay that provide volunteer support, space for programs, and community referrals to CatholicCare services.
• Local Supermarkets (Donors)minorOthersCommunity partners donating food to Dom's Place - 15,000+ donated meals provided through these partnerships.

Scale indicators11 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• St Vincent de Paul Society NSW: Catholic welfare organization providing family support, homelessness, and financial assistance services. Comparable in faith-based identity and service mix.
• Uniting (Uniting NSW.ACT): Large faith-based community services provider in NSW/ACT offering aged care, disability, family services, and homelessness programs. Directly comparable in mission, scale, and service mix to CatholicCare.
• Anglicare Sydney: Faith-based nonprofit delivering foster care, family support, aged care, and community services across NSW. Comparable operating model and target populations to CatholicCare.
• Wesley Mission Sydney: Christian nonprofit providing aged care, homelessness, mental health, and family services in Greater Sydney. Directly comparable in faith-based service mix and geographic overlap.
• Salvation Army Australia (Salvos): National faith-based organization delivering homelessness, family, aged care, and community services across Australia. Comparable in scope and mission to CatholicCare.
• BaptistCare NSW & ACT: Faith-based nonprofit operating aged care, home care, family services, and foster care across NSW/ACT. Comparable service portfolio and government funding relationships.
• Mission Australia: National nonprofit delivering homelessness, youth, family, and mental health services. Comparable in delivery of community services and government contracting, though not faith-affiliated.
• Australian Childhood Foundation: National nonprofit focused on child and family services including therapeutic care and out-of-home care. Comparable in foster care and family preservation work.

Regional players

• MercyCare (Catholic): Western Australia-based Catholic community services provider offering aged care, family services, and disability supports. Comparable in faith-based model but operates outside NSW.

Others

• Caritas Australia: Catholic agency for overseas aid and development, sharing the Catholic social services umbrella but operating in international rather than domestic care delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CatholicCareDBB
• LinkedInlinkedin.com/company/catholiccaredioceseofbrokenbay
• Instagraminstagram.com/catholiccare_dbb
• Xx.com/CatholicCareDBB

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Catholic care