Belize Telemedia

What Belize Telemedia does

Belize Telemedia Limited (BTL), operating as Digi, is Belize's national telecommunications provider delivering mobile, fixed-line, broadband, television, and enterprise technology services across the country. The company operates an LTE Advanced mobile network across 171 mobile sites (with 7 additional sites under development) and a fiber network covering 90% of homes in Belize, offering residential speeds up to 200 Mbps and enterprise speeds up to 1000 Mbps. Its product portfolio spans consumer brands (DigiCell, DigiNet, DigiTV, DigiTel) aggregated under the DigiONE converged bundle, plus business offerings including Hosted PBX, SIP Trunking, DigiCloud, Data Collocation, SMS Broadcast, and a managed cybersecurity stack delivered through partnerships with Fortinet, Bitdefender, and Simply Secure. Digi is publicly listed on the Belize Stock Exchange (ticker: BTL), with the Government of Belize and the Social Security Board among its major shareholders.

Digi monetizes primarily through recurring monthly subscriptions across consumer and enterprise tiers, supplemented by usage-based fees (e.g., SMS Broadcast at $0.02 per message), managed services, hardware sales through 14 owned DigiStores plus a 6-location Cellular World partnership, and project-based professional services. It employs a hybrid go-to-market combining product-led consumer acquisition (self-serve DigiConnect, DigiWallet, DigiGO app), field-based enterprise sales for SMB and government accounts, and channel retail. Customer segments include residential consumers, small/medium businesses, enterprise/government accounts, and education institutions, with the ConnectED program connecting 283 schools and impacting over 78,000 students under a partnership with the Government of Belize. For fiscal year ending March 2024, Digi reported total revenue of BZD $152.9 million and net profit of $25 million, a 16% year-over-year increase, while declaring $13.1 million in dividends (22.5 cents per share).

Name

Belize Telemedia

Legal name

Belize Telemedia Limited

Website

https://livedigi.com

Company type

Public

Founded year

1991

Operating status

Operating

Headcount range

251–500 employees

Short description

Belize Telemedia (Digi) is the national telecommunications provider in Belize, offering mobile, fiber internet, TV, landline, and enterprise technology services to residential, business, government, and education customers across the country.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111)

SIC

Telephone Communications (No Radiotelephone) (4813), Radiotelephone Communications (4812)

akta.pro primary industry

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ)

Keywords

• Telecommunications services
• Mobile network operator
• Fiber internet services
• Enterprise cloud solutions
• Unified communications

Headquarters

HQ city

Belize City

HQ country

Belize

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Mobile Services: Prepaid and postpaid mobile services including voice, text, and data plans. Revenue from monthly subscriptions and per-usage charges. DigiCell plans range from basic prepaid to unlimited postpaid options.
2. Internet Services: Residential DigiNet (up to 200 Mbps) and business internet services including dedicated internet (up to 1000 Mbps), DigiNet Point-to-Point, and Data Transfer Network. Revenue from monthly service fees plus equipment rental.
3. TV Services: DigiTV prepaid and postpaid television services with multiple channel packages including local, international, sports, entertainment, and movie channels. Bundled with DigiONE or standalone.
4. Business Solutions: Enterprise services including cloud solutions, cybersecurity, networking services, professional services, and hardware/software sales. Revenue from monthly subscriptions, project fees, and hardware sales.
5. SMS Broadcast: Bulk SMS marketing service for businesses, charging per message sent to customer segments at rates as low as $0.02 per text.
6. Landline/VoIP Services: DigiTel landline service and BizFone fixed-line phone service for businesses with various minute plans. Hosted PBX and SIP trunking services for enterprise voice communication.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Belize Telemedia (Digi) is Belize's national telecommunications provider selling mobile, fiber internet, TV, and landline services to residential customers, alongside enterprise solutions including Hosted PBX, SIP trunking, dedicated internet, cloud, cybersecurity, networking, and resold Microsoft and Google productivity suites. Services are bundled as DigiONE for consumers and DigiBusiness for organizations, delivered over an LTE mobile network (171 sites) and an FTTH fiber network reaching 90% of homes, with 14 owned DigiStores and channel partner Cellular World for distribution.

Product overview

Belize Telemedia (Digi) operates as Belize's national telecommunications provider offering a comprehensive portfolio of products organized into consumer and business segments. For residential customers, Digi provides DigiNet (high-speed internet up to 200Mbps), DigiCell (mobile prepaid/postpaid services), DigiTV (live TV streaming), DigiTel (landline), and DigiONE (bundled packages combining internet, TV, mobile, and landline). The company also offers mobile applications including DigiGO for account management and DigiWallet for payments. For business customers, DigiBusiness delivers enterprise solutions including dedicated internet (up to 1000Mbps), DigiWifi managed WiFi, Hosted PBX, SIP Trunking, SMS Broadcast, Data Collocation, and Data Transfer Network. Cybersecurity services are provided through partnerships with Fortinet, Bitdefender, and Simply Secure. Cloud services include connectivity to Microsoft Azure, AWS, Google Cloud, and Huawei alongside local cloud computing and disaster recovery. The product architecture follows a platform-plus-modules approach where core connectivity services (DigiNet, DigiCell, DigiTV) can be bundled through DigiONE or customized through DigiBusiness for enterprise needs.

Differentiator

Problem solved

Functional benefit

Brands

• DigiCell: Mobile phone services including prepaid and postpaid plans
• DigiNet
• DigiTV
• DigiTel
• DigiONE
• DigiWallet
• DigiConnect
• DigiBusiness
• DigiCloud
• DigiGO
• ConnectED
• DigiWifi

Products and services

• DigiNet (Home Internet) High-speed fiber home internet with speeds up to 200 Mbps for residential customers, delivered over a DigiNet fiber network that covers 90% of homes in Belize.
• DigiCell (Mobile Service) Mobile phone service from Digi offering prepaid and postpaid plans with talk, text, and data, including data roaming and value-added services for personal and small-team use.
• DigiTV Television service available as prepaid or postpaid, offering live TV viewing on home or mobile, with bundled channel packages covering entertainment, sports, movies, and international content.
• DigiTel (Landline) Landline home phone service providing fixed-line voice connectivity with caller ID, voicemail, and operator assistance for Belizean households.
• DigiONE Bundles Converged bundles that combine DigiNet internet, DigiTV, DigiCell mobile plans, and DigiTel landline into a single one-price package for residential customers.
• BizFone (Business Fixed-Line) Fixed-line phone service for businesses offering prepaid or postpaid options with tiered minute plans, anytime minutes, weekend minutes, nights & weekend minutes, add-on options, and additional lines.
• DigiCell Corporate Mobile plans designed specifically for business teams, offering unbeatable bundles of talk, text, and data at competitive prices with individual plans per team member.
• DigiWifi WiFi management solution for businesses offering advanced features to optimize network use and improve customer, staff, and guest WiFi experience.
• DigiNet Business (Business Internet) Business internet plans including 50Mbps, 25Mbps, 100Mbps, and 200Mbps tiers (inclusive of GST and ONT rental) for SMBs, with enterprise plans of 400Mbps, 600Mbps, and 1000Mbps for larger requirements.
• Hosted PBX Solution Cloud-based phone system enabling businesses to receive landline and extension calls on mobile devices, computers, or traditional office phones with features including IVR, call routing, video conferencing, and instant messaging on a 99.9% uptime guarantee.
• SIP Trunking Service Enterprise-grade voice service that consolidates voice systems into one centrally managed service, connecting an organization's PBX to the PSTN via an IP network and replacing legacy E1 technology.
• SMS Broadcast Service Bulk SMS service allowing businesses to send instant messages to specific customer segments, reaching up to 10,000 customers at a time at rates as low as $0.02 per text.
• Data Collocation Secure data colocation services with state-of-the-art infrastructure, advanced security protocols, and 24/7 monitoring for business data storage and IT workloads.
• Data Transfer Network (DTN) System of interconnected devices, cables, and protocols enabling data transmission across locations with bandwidth options ranging from 1Mb to 16Mb+.
• DigiNet Point-to-Point Dedicated communication line providing high security, minimal latency, and controlled bandwidth for customers in remote areas with speeds from 30Mbps to 500Mbps.
• Dedicated Internet Service (Enterprise) Uninterrupted internet access with resilient network, redundancy, and expert solution engineers, available from 1MB to 55MB bandwidth for enterprise customers.
• Cybersecurity Services Managed cybersecurity services in partnership with Simply Secure (24/7 monitoring, threat detection, incident response, vulnerability testing, firewall protection) and technology alliances with Fortinet and Bitdefender for businesses and government.
• DigiCloud Services Belize-based and hybrid cloud offerings including cloud computing with geographic redundancy, disaster recovery, and backup-as-a-service, with connectivity to Microsoft Azure, AWS, Huawei, and Google Cloud.
• Microsoft Solutions by Digi Full suite of Microsoft Business solutions including Office 365, Teams, Azure, Dynamics 365, servers, cybersecurity, and IT infrastructure with annual, monthly, and perpetual license options, delivered as a Microsoft Silver Partner.
• Google Workspace by Digi Google cloud productivity tools including Gmail, Drive, Docs, Meet, and Google Workspace for Education for seamless collaboration, with local Digi support.
• Direct Inward Dialing (DID) Service allowing businesses with IP-PBX systems to have customers call directly to specific extension numbers using 7-digit local numbers.
• Networking Services End-to-end network solutions including network design, implementation, internal wiring (copper and fiber), and civil works with scalable architecture for SMEs and enterprise.
• National Toll-Free Service Toll-free service allowing businesses to provide customers free access from anywhere in the country using numbers like 0-800-CALL-BTL.
• Professional Services Business consulting services including hardware and software consultancy, network design and implementation, internal wiring, training, design and development, and call center support for enterprise customers.
• DigiWallet Digital wallet available at digiwallet.bz for payments and managing transactions, including Digi bill payments.
• DigiShop Physical and online retail store for purchasing LTE devices and mobile phones with Samsung warranty.

Quantifiable outcome

• 90% of homes in Belize covered by fiber network
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core, major and flagship.

• Belize Communications Workers' Union (BCWU)coreOthers · 28 August 2025Belize Telemedia Limited (BTL) signed a new Collective Bargaining Agreement (CBA) with the Belize Communications Workers' Union covering 2025-2028. The agreement enhances workplace standards, employee benefits, and professional growth opportunities, reflecting mutual dedication to strengthening labor relations.
• Cellular WorldmajorChannel Partner/ Reseller/ Distributor · 1 April 2025Digi partnered with Cellular World, one of Belize's top mobile retailers, to offer unmatched mobile deals and pricing. The partnership combines 14 DigiStores with 6 Cellular World locations for enhanced accessibility, offering competitive deals on select mobile devices, exclusive promotions, and Samsung 1-year warranty on all Samsung devices.
• Government of Belize / Ministry of EducationflagshipStrategic or Co-development Partner · 21 February 2024Digi partnered with the Government of Belize and Ministry of Education to expand the ConnectED program, providing high-speed internet and digital resources to schools. Phase 1 connected 213 schools; Phase 2 added 70 additional schools, impacting over 77,000 students and 4,500 teachers nationwide.
• Simply SecurecoreStrategic or Co-development PartnerDigi partners with Simply Secure to deliver 24/7 cybersecurity protection for businesses and government in Belize. Simply Secure is a Gartner-rated global MSSP (Managed Security Services Provider) offering advanced Zero Trust and SIEM capabilities, combined with Digi's local infrastructure and fast customer service.
• FortinetcoreTechnology or IntegrationDigi partners with Fortinet to deliver cutting-edge security solutions including next-generation firewalls, intrusion prevention systems, and secure access solutions. The partnership combines Fortinet's advanced threat intelligence and automation with Digi's local expertise and support for comprehensive, tailored security solutions for businesses.
• MicrosoftcoreTechnology or IntegrationDigi is the leading solutions provider and local support partner for Microsoft Business in Belize, offering the full suite of Microsoft Business solutions including Office 365, Teams, Azure, Dynamics 365, and cloud services. As a Microsoft Silver Partner, Digi provides implementation, migration, and ongoing management services for Microsoft products.
• BitdefendercoreTechnology or IntegrationDigi partners with Bitdefender, a global cybersecurity leader, to offer top-tier security solutions for businesses and individuals in Belize. Offerings include antivirus software, endpoint security, network security, and cloud security services with support from Digi's expertly trained staff.
• Google WorkspacemajorTechnology or IntegrationDigi is the leading solutions provider for Google Workspace & Education in Belize, bringing cloud-based productivity tools to businesses and educational institutions. Services include Gmail, Drive, Docs, Meet, and enhanced security through Digi's local expertise and support.

Scale indicators19 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• AT&T: AT&T is a US integrated telecom incumbent offering wireless, fiber, and enterprise services. Comparable to BTL as a large wireline+wireless incumbent with significant fiber footprint and enterprise/cloud ambitions, though operating at vastly greater scale in a mature market.
• Lumen Technologies: Lumen Technologies is a US fiber and enterprise networking carrier with significant international backbone assets. Comparable to BTL in the enterprise/connectivity layer, including data colocation, dedicated internet, and SIP/UC services for business customers.
• BCE Inc. (Bell Canada): BCE is Canada's largest telecom incumbent, operating Bell wireless, fiber, TV, and enterprise services including data centers and cybersecurity. Comparable to BTL as a national converged telecom with similar regulatory dynamics, government relationships, and product portfolio structure.
• Verizon Communications: Verizon is a major US telecom incumbent with leading wireless and fiber (Fios) networks. Comparable to BTL as a network-driven incumbent that bundles consumer and enterprise services, including managed security and cloud connectivity partnerships.
• TELUS Corporation: TELUS is a major Canadian telecom incumbent providing wireless, fiber, TV, and enterprise services including cloud, security, and healthcare technology. Comparable to BTL as a publicly listed national converged telecom with a strong focus on enterprise digital services and public-sector contracts.

Direct peers

• Millicom (Tigo): Millicom operates the Tigo brand across Latin America and parts of Africa, delivering mobile, fixed broadband, cable TV, and enterprise services to emerging markets. Comparable to BTL as a converged telecom in smaller, developing economies with similar customer profiles and infrastructure-driven models.
• Liberty Latin America: Liberty Latin America operates the Flow and Cable & Wireless brands across the Caribbean, providing fixed, mobile, broadband, and enterprise services. It is the most direct structural peer to BTL as a multi-country Caribbean telecom incumbent with converged consumer and business offerings.
• Digicel: Digicel is a leading mobile and broadband operator across the Caribbean and Central America with deep regional presence. Comparable to BTL as a converged telecom serving small island/developing markets, often as an incumbent or strong #2, with similar enterprise and consumer propositions.
• Speednet Communications (SMART): Speednet operates the SMART mobile brand in Belize as BTL's primary mobile competitor. It is the direct head-to-head rival in Belize and the counterparty in BTL's proposed acquisition, making it the most directly comparable peer in market and product scope.
• Cable & Wireless Communications (Flow): Cable & Wireless, now part of Liberty Latin America, provides fixed and mobile telecom across multiple Caribbean markets including Belize-adjacent geographies. It is a structural peer to BTL given similar product mix (broadband, mobile, TV) and Caribbean footprint dynamics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCovrTWwEZnGdUgbJzRBrWLg
• Facebookfacebook.com/DigiBz
• LinkedInlinkedin.com/company/digibelize
• Instagraminstagram.com/digibelize
• Xx.com/belizetelemedia

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Belize Telemedia