Ticketera

What Ticketera does

Ticketera operates an online ticketing platform that serves both event attendees (direct-to-consumer) and event promoters/organizers (B2B) in Puerto Rico and the USA. The company is legally organized as TiX.By LLC, with Ticketera® as a registered d/b/a trademark, and is headquartered in Doral, Florida, with primary operational presence in Puerto Rico. The platform provides event discovery and ticket purchase for concerts, theater, sports, family events, conferences, and gastronomic events, spanning venues such as Coliseo de Puerto Rico, Coca-Cola Music Hall, Bellas Artes de Caguas, Puerto Rico Convention Center, CBA Santurce, and others. Headcount is in the 11–50 employee range, and no external funding rounds have been disclosed.

The core product is a web-based marketplace accessible via ticketera.com, with seat-mapping, multi-venue support, category and region filtering, email confirmation, digital ticket delivery, and ADA-accessible seating. Ticketera operates as 'a carbonhouse experience', leveraging Carbonhouse as the underlying website platform, while ticketing functionality (seat mapping, checkout, distribution) sits on the Tix.by technology stack — Ticketera is, in effect, a regional brand wrapper around this parent infrastructure. The platform supports standard general-admission and reserved-seating tickets priced $18–$75+, as well as multi-tier VIP packages (Diamond/Gold/Silver) with curated inclusions such as meet & greets, soundcheck access, exclusive merchandise, pre-show lounges, and drink tokens. The site also advertises a Ticketera PPV category, extending into digital pay-per-view distribution.

The business model is a transaction-based commission on each ticket sold, monetizing the two-sided flow between promoters and consumers. Marketing is event-driven, top-of-funnel oriented, and relies on the website, display advertising (including sponsored content from Claro, Samsung, Apple), SEO/organic event discovery, and limited social integration via promoter pages. The promoter base is highly diversified across multiple regional SMBs (Producciones Walleska Serra, Capital Entertainment, No Limit Entertainment, Move Concert, Loud & Live, Re Create Group, BAS Entertainment, Alexandra LLC, Phoenix Arts & Entertainment, Ponce Sports and Entertainment, Edgardo Soto LLC, Ignerick Corp., SUPER for VIP packaging), reducing single-purchaser dependency but increasing fragmentation.

Name

Ticketera

Legal name

TiX.By LLC

Website

https://ticketera.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Online Event Ticketing

NAICS

Promoters of Performing Arts, Sports, and Similar Events without Facilities (711320)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industries

Live Event Ticketing (Concerts, Festivals, Comedy) (HSACALAA), Event Discovery, Listings & Calendar Platforms (MPAGAJAL), Ticketing Platforms (Paid Events, Seat Maps, Access Control) (THAHAFAC)

Keywords

• Online ticketing platform
• Event ticketing services
• Live entertainment tickets
• Event management software
• Venue ticketing solutions

Headquarters

HQ city

Doral

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Ticket Sales Commission: Ticketera charges a transaction fee or commission on each ticket sold through its platform. Event organizers/promoters list events and Ticketera facilitates the transaction, retaining a portion of each sale.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Ticketera operates an online event ticketing platform that enables consumers to discover, browse, and purchase tickets for live entertainment events including concerts, theater performances, sports events, family shows, conferences, and gastronomic events across Puerto Rico and USA venues. The platform provides interactive seat selection, digital ticket delivery, and serves event organizers/promoters by facilitating ticket sales and providing digital ticketing infrastructure for major Puerto Rico venues.

Differentiator

Problem solved

Functional benefit

Products and services

• Ticketera Online Ticketing Platform

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Tix.bycoreTechnology or IntegrationTicketera is powered by Tix.by technology. TiX.By LLC is the parent company operating Ticketera as a d/b/a brand. The platform operates on Tix.by infrastructure for ticketing operations including seat mapping, checkout, and ticket distribution.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Dice: Ticketing and discovery platform focused primarily on live music and concerts. Comparable to Ticketera's Conciertos category and its mobile-first, fan-centric distribution model that complements promoter-led event marketing.
• Universe: Online ticketing platform (owned by Ticketmaster) competing across concerts, nightlife, and live entertainment. Comparable for direct-to-consumer, mobile-friendly ticketing at small-to-mid event sizes.
• Etix: US-based ticketing and marketing platform serving venues, promoters, and festivals. Comparable to Ticketera on multi-venue ticketing infrastructure and event promoter enablement with regional focus.
• Eventbrite: Global online event ticketing platform widely used for concerts, conferences, and consumer events. Competes with Ticketera for self-serve promoter listings and direct-to-consumer ticket buyers across multiple event categories including family, conferences, and gastronomic.
• Tito: Self-serve online ticketing platform serving independent event organizers and small-to-mid venues. Mirrors Ticketera's SMB/self-service promoter offering and category-driven event discovery experience.
• ShowClix: Live event ticketing and audience engagement platform serving venues and promoters. Overlaps with Ticketera on venue-based primary ticketing and access control for concerts, theater, and sports.
• Vendini: Ticketing, marketing, and venue management software for live entertainment operators. Comparable to Ticketera's multi-venue integration model with backend tooling for box office and promoter administration.

Regional players

• See Tickets: UK-based primary ticketing platform expanding into European and international markets. Comparable to Ticketera on multi-venue primary ticketing and event category breadth (concerts, theater, festivals).
• BoletoMovil: Latin American online ticketing platform operating across Spanish-speaking markets. Comparable to Ticketera as a regional Spanish-language ticketer competing for Latin-music and entertainment promoter relationships across the Caribbean/LatAm corridor.

Broad incumbents

• Ticketmaster: The dominant global primary ticketing platform for concerts, sports, and theater. Overlaps directly with Ticketera in Puerto Rico and USA markets for major concert and venue inventory, and competes for the same promoter and venue relationships at higher budget.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ticketera

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ticketera