Property Restoration

What Property Restoration does

Property Restoration Inc. is a family-owned, independently operated emergency property restoration company headquartered in Syracuse, New York, with additional offices in Binghamton (operating as Disaster Clean-Up) and an affiliated operation in the Capital Region (Albany/Latham). Founded in the mid-1990s and operating for over 30 years, the company delivers water damage restoration, fire and smoke damage restoration, storm and flood recovery, mold remediation, crime scene and biohazard cleanup, and full reconstruction services to residential homeowners, commercial businesses, and institutional clients across Central and Upstate New York. Technicians are IICRC-certified, and the company holds New York State mold remediation licensing, EPA Lead Safe certification, and BBB accreditation; it claims the largest inventory of company-owned drying equipment in Central New York, including industrial dehumidifiers, air movers, generators, and heating units that enable response within an hour across its service radius.

The business operates on a project-based professional services model. Revenue is generated through individual restoration projects billed to property owners and insurance carriers, with pricing produced through Xactimate, the industry-standard estimating software, and direct billing to carriers including AllState, State Farm, MetLife, Farmers, Liberty Mutual, Travelers, USAA, Nationwide, and Amica. Customer acquisition is driven primarily by insurance-carrier preferred-vendor referrals, property-management networks, and direct emergency calls via a 24/7/365 dispatch line, supported by SEO-driven web presence and Google Reviews. In 2024, an affiliated entity, Ready Restoration LLC (d/b/a Property Restoration of the Capital Region), extended the brand into the Albany market; in 2026 that affiliate launched Ready Monitoring Services (RMS), a subscription-based wireless sensor monitoring product for commercial properties that introduces a recurring-revenue stream alongside the core project-based work.

Property Restoration Inc. filed for Chapter 11 bankruptcy on March 13, 2026, in the U.S. Bankruptcy Court for the Northern District of New York, disclosing assets and liabilities in the $1 million to $10 million range and 50 to 99 creditors, with stated intent to continue operations during restructuring. The Capital Region affiliate and the RMS product launch are progressing concurrently and are not part of the bankruptcy filing, leaving the broader enterprise in a bifurcated state: a restructuring parent with a 30-year operating history and an expanding affiliate with new product and geographic initiatives.

Name

Property Restoration

Legal name

Property Restoration Inc.

Website

https://propertyrestoration.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Property Restoration Inc. is a family-owned emergency restoration company in Central New York providing water, fire, mold, storm, and biohazard damage services — plus reconstruction — to residential, commercial, and institutional clients, with an affiliated Capital Region operation that launched a wireless sensor monitoring subscription product.

Ownership category

akta.pro rank

Product category

Disaster Restoration Services

NAICS

Remediation Services (56291), Residential Remodelers (236118)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL), Smoke, Soot & Odor Remediation (HSAPAOAD), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Post-Incident Recovery, Damage Assessment & Restoration Coordination (BPABANAL)

Keywords

• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Storm damage cleanup
• Emergency property restoration

Headquarters

HQ city

Syracuse

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Emergency Restoration Services: Project-based restoration services for water damage, fire damage, mold remediation, storm damage, and trauma cleanup. Revenue is generated through individual restoration projects billed to property owners and/or insurance companies. Services range from minor residential losses to multi-level commercial large losses. The company uses Xactimate for industry-standard pricing and works with all insurance carriers to facilitate claims.
2. Reconstruction Services: Full-service insurance-approved restoration contracting including repair and rebuilding services following restoration work. This encompasses structural repairs, drywall replacement, painting, and complete reconstruction to pre-loss condition.
3. Ready Monitoring Services (RMS) - Technology Monitoring: Intelligent wireless sensor monitoring subscription/service for commercial properties offering proactive leak detection, temperature monitoring, humidity monitoring, and power interruption alerts with 24/7 cloud-based monitoring and real-time alerts.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Property Restoration provides 24/7/365 emergency water, fire, smoke, storm, mold, and biohazard/trauma damage restoration services for residential, commercial, and institutional properties across Central New York and the Capital Region. The company dispatches IICRC-certified technicians and equipment (including one of the largest inventories of drying equipment in CNY) to perform mitigation, cleanup, and full reconstruction, coordinating directly with insurance carriers using Xactimate pricing. It also recently launched Ready Monitoring Services (RMS), an intelligent wireless sensor monitoring system for commercial properties.

Product overview

Property Restoration is a full-service property restoration company offering a unified portfolio of emergency restoration services for residential, commercial, and institutional properties. The core offerings span water damage restoration, fire and smoke damage restoration, storm and flood damage restoration, crime scene and trauma cleanup, mold remediation, and reconstruction services—all supported by 24/7 emergency response capabilities. The company recently launched Ready Monitoring Services (RMS), an intelligent wireless sensor monitoring product for commercial properties that detects water leaks, temperature changes, humidity fluctuations, and power interruptions. Services are delivered through IICRC-certified technicians with one of the largest inventories of drying equipment in Central New York. The company operates locations in Syracuse and Binghamton, NY, with an affiliated office in Albany/Latham serving the Capital Region.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration/Clean-up Emergency water extraction and structural drying for properties affected by pipe bursts, floods, sewer backups, sink/toilet overflows, and sprinkler system failures. Includes moisture detection, dehumidification, water category assessment (Category I/II/III), and insurance claim facilitation. Targets residential homeowners and commercial/institutional property owners in Central New York.
• Fire & Smoke Damage Restoration Comprehensive restoration for fire, smoke, and soot damage including cleanup of structural elements and contents, mitigation of water damage from firefighting efforts, and full rebuilding. Uses Xactimate for detailed line-item estimates. Serves residential and commercial clients in Central New York.
• Storm & Flood Damage Restoration Recovery services for severe weather damage including wind, water, and structural damage. Includes water mitigation, sewage remediation, mold remediation, reconstruction, document restoration, emergency board-up, and roof tarping. Targets homeowners, property managers, and commercial facility owners.
• Crime Scene & Trauma Clean-up Professional biohazard and trauma scene cleanup for crime scenes, homicides, suicides, unattended deaths, accidents, and other life events. Includes containment, removal, proper disposal of biohazardous waste, and full restoration to pre-incident condition.
• Mold Remediation Full mold remediation including inspection, containment, removal, HEPA vacuuming, antimicrobial cleaning, moisture control, and restoration. Performed as a NYS-licensed Mold Remediator following IICRC standards, with third-party licensed mold assessor coordination and post-remediation clearance testing.
• Reconstruction Services Insurance-approved restoration contracting covering repair and rebuilding from start to finish, including framing, mechanical repair, drywall replacement, painting, and roofing for residential and commercial properties. Provides single-source accountability from mitigation through reconstruction.
• Emergency Services 24/7/365 emergency response with arrival within the hour. Includes emergency board-ups, flood control, water extraction, structural drying, and trauma/biohazard cleanup. Live conversation with restoration specialist upon arrival.
• Ready Monitoring Services (RMS) Intelligent wireless sensor monitoring subscription service for commercial properties. Detects water leaks, temperature changes, humidity fluctuations, and power interruptions with 24/7 cloud-based monitoring and real-time alerts to address issues before they escalate into costly emergencies.

Quantifiable outcome

• Within the hour response time for emergency calls
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core.

• AllStatecoreGTM or Marketing PartnerProperty Restoration works with AllState insurance as a preferred vendor for property restoration services, accepting referrals and facilitating direct insurance claim processing for AllState policyholders.
• MetLifecoreGTM or Marketing PartnerMetLife insurance policyholders are referred to Property Restoration for restoration services with direct insurance claim coordination.
• State FarmcoreGTM or Marketing PartnerState Farm insurance company refers policyholders to Property Restoration for fire, water, and mold restoration services.
• Farmers InsurancecoreGTM or Marketing PartnerFarmers Insurance maintains preferred vendor relationship with Property Restoration for restoration services in their coverage areas.
• Liberty MutualcoreGTM or Marketing PartnerLiberty Mutual refers policyholders to Property Restoration for property damage restoration and works with their claims adjusters.
• TravelerscoreGTM or Marketing PartnerTravelers insurance company coordinates with Property Restoration for restoration services and insurance claim processing.
• AmicacoreGTM or Marketing PartnerAmica Mutual Insurance refers customers to Property Restoration for restoration services with direct claims coordination.
• USAAcoreGTM or Marketing PartnerUSAA insurance serves military members and their families, referring eligible members to Property Restoration for restoration services.
• NationwidecoreGTM or Marketing PartnerNationwide Insurance maintains vendor relationship with Property Restoration for property damage restoration services.
• Ready Restoration LLC (dba Property Restoration of Capital Region)coreStrategic or Co-development PartnerReady Restoration LLC, doing business as Property Restoration of Capital Region, is an affiliate of Property Restoration Inc. This strategic partnership expands services to the Capital Region (Albany area) with Evan MacFawn as Managing Partner. The affiliate relationship brings additional capabilities and geographic coverage.
• Third-party Licensed Mold AssessorscoreStrategic or Co-development PartnerProperty Restoration works with third-party licensed mold assessors (separate from the licensed mold remediator) to develop remediation protocols and perform post-testing clearance inspections for mold remediation projects. This ensures regulatory compliance with NYS requirements separating assessment from remediation.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• BMS CAT: National commercial-focused disaster recovery and restoration provider with significant large-loss capabilities; competes for the same institutional and commercial accounts Property Restoration serves in CNY.
• SERVPRO: Largest U.S. fire, water, and mold restoration franchise network with national marketing scale and insurance-carrier preferred-vendor programs; directly comparable service lines and customer base to Property Restoration.
• BELFOR Property Restoration: Global leader in property restoration and disaster recovery serving commercial and residential customers; competes for the same large-loss commercial work and insurance-carrier referrals as Property Restoration.
• ServiceMaster Restore: Established national restoration brand under ServiceMaster holding, providing water, fire, and smoke damage restoration with strong insurance-carrier relationships; comparable end-to-end mitigation and rebuild services.

Direct peers

• AdvantaClean: Franchise network focused on water damage, mold remediation, and indoor air quality services for residential and light commercial customers; overlaps Property Restoration's mitigation and mold remediation lines.
• Paul Davis Restoration: National franchise network offering water, fire, mold, and storm damage restoration with insurance-claim coordination; direct comparable in service mix, customer segments, and Xactimate-based pricing model.
• Rainbow International: Neighborly brand franchise providing water, fire, and mold restoration services with carpet cleaning capabilities; comparable service offering and insurance-claim workflow.
• PuroClean: Franchise restoration brand specializing in water damage, mold, fire/smoke, and biohazard cleanup for residential and commercial clients; closest direct comparable in service portfolio and customer segments.
• ServPro of Syracuse: Local SERVPRO franchisee serving the Syracuse/CNY market; the most direct local competitor pursuing the same insurance-referral and emergency-response business as Property Restoration.

Emerging players

• Stanley Steemer: National carpet and upholstery cleaning brand that has expanded into restoration and water damage services; comparable on contents restoration and cleaning, with broader residential footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/PropertyRestorationinc
• LinkedInlinkedin.com/company/property-restoration-inc.-&-loss-recovery-systems
• Xx.com/RestoreHeroCNY

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Property Restoration