iON United
iON United is a Calgary-based Canadian MSSP specializing in IT, OT, and cloud cybersecurity for enterprise and SMB customers across financial services, energy, critical infrastructure, and real estate. It delivers managed security, risk advisory, and technology services through direct sales and a nine-vendor partner ecosystem.
- Company typePrivate
- Founded2003
- HeadquartersCalgary, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What iON United does
iON United Inc. is a Canadian cybersecurity company headquartered in Calgary, Alberta, operating as a managed security services provider (MSSP) with a secondary office in Toronto. Founded in 2003 and incorporated in Alberta, the firm specializes in IT, OT (operational technology), and cloud cybersecurity, delivering three core service pillars: Managed Services (ongoing monitoring, managed detection and response, vulnerability management, continuous security monitoring), Risk & Advisory Services (penetration testing, security assessments, risk advisory, Pentest-as-a-Service), and Technology Services (system design, cloud implementation, integration and deployment of security technologies). The company extends its portfolio through targeted solution offerings including SMB Solutions, Guardz-powered MSP Solutions, Application Security Testing (SAST, DAST, code review, third-party component checks), and the iON Security Assessment built on the CIS Critical Security Controls v8.1 framework.
iON generates revenue through a mix of recurring managed security services contracts and project-based professional services engagements, with all services delivered under written contracts. The company goes to market via direct enterprise sales, complemented by a channel ecosystem spanning nine Core-tier technology partnerships (Palo Alto Networks, CyberArk, Proofpoint, Cloudflare, Fortinet, WIZ, SailPoint, Tenable, Cyera) and marketplace partnerships with AWS and Azure. Customer evidence spans major Canadian enterprise logos across airline, real estate, energy & utilities, and financial services, alongside SMB and MSP segments. The firm holds ISO 27001 and SOC 2 Type 2 certifications and was recognized in 2025 on the CRN Solution Provider 500, CRN Security 500, CRN Tech Elite 250, and as a CRN Triple Crown winner.
In February 2026 founders Robert and Scott Zagorsky completed a buyback from Fulcrum IT Partners, returning iON to independent, founder-led ownership after a 2022-2026 PE period during which the company doubled its revenue and expanded nationally and internationally. The leadership team includes a Founder/CEO, COO, CFO, and VPs of Finance, People/Culture/Performance, Service Delivery & Innovation, and Growth & Marketing. Post-buyback, iON has stated intent to continue Canadian national expansion and invest in operational technology, AI, and data governance managed services.
iON United firmographics
Firmographics- Name
- iON United
- Legal name
- iON United Inc.
- Website
- https://ionunited.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- iON United is a Calgary-based Canadian MSSP specializing in IT, OT, and cloud cybersecurity for enterprise and SMB customers across financial services, energy, critical infrastructure, and real estate. It delivers managed security, risk advisory, and technology services through direct sales and a nine-vendor partner ecosystem.
- Ownership category
- akta.pro rank
iON United industry classification
Industry- Product category
- Managed Cybersecurity Services
- NAICS
- Other Computer Related Services (541519), Computer Systems Design and Related Services (5415), Security Systems Services (56162)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)
- akta.pro secondary industries
- Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG), Managed OT Security Services (MSSP/MDR for ICS/OT) (HDADAJAN), Attack Detection & Response for Cloud/SaaS (SOC for Cloud) (HDADAGAJ)
Keywords
Where iON United is headquartered
LocationHeadquarters
- HQ city
- Calgary
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
iON United business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed Security Services: Recurring managed security services providing ongoing monitoring, threat detection, and response for enterprise and mid-market customers. The company doubled its revenue during Fulcrum ownership period (2022-2026).
- Professional Services: One-time and project-based services including security assessments, penetration testing, risk advisory engagements, technology implementation, and consulting. Services are delivered under written contracts with customers.
- Technology Services: Technology services covering a wide range of IT needs from system design to cloud solutions, including integration and deployment of security technologies.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
iON United product offering
Product offeringCore offering
iON United is a Canadian Managed Security Services Provider (MSSP) that delivers cybersecurity services across IT, OT, and cloud environments. Its core portfolio combines Managed Services (ongoing monitoring, managed detection and response, vulnerability management), Risk & Advisory Services (penetration testing, security assessments, PTaaS, application security testing), and Technology Services (system design, cloud implementation, and integration). Targeted SMB Solutions and a Guardz-powered MSP offering extend the portfolio to smaller customers and managed service provider partners.
Product overview
iON United offers a unified cybersecurity portfolio combining three core service pillars—Managed Services, Risk & Advisory Services, and Technology Services—alongside targeted solution offerings. The Managed Services pillar provides ongoing monitoring and support, while Risk & Advisory Services encompasses penetration testing, security assessments, and PTaaS (Pentest-as-a-Service). Technology Services covers IT system design and cloud implementation. Dedicated SMB Solutions and MSP Solutions (powered by Guardz) extend the portfolio to specific market segments. Application Security Testing adds a layered approach including SAST, DAST, and expert-led penetration testing. The company specializes in protecting IT, OT (Operational Technology), and cloud environments through a combination of human expertise and technology partnerships.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Services Ongoing managed security services providing continuous monitoring, managed detection and response, vulnerability management, and operational support to keep client systems secure, optimized, and updated.
- Risk & Advisory Services Advisory and assessment services that evaluate an organization's existing security posture and deliver actionable advice, including penetration testing, security assessments, and risk advisory engagements.
- Technology Services Technology services covering a wide range of IT needs from system design to cloud solutions, including technology implementation, integration, and optimization.
- SMB Solutions Cybersecurity solutions specifically designed for small and medium-sized businesses, providing affordable and comprehensive protection at SMB scale.
- MSP Solutions (Guardz-powered) Managed Service Provider solutions powered by the Guardz platform, offering integrated cybersecurity that MSP partners can deliver to their own end customers.
- Pentest-as-a-Service (PTaaS) Penetration testing delivered as a service, combining automated scanning with expert-led manual testing on a continuous basis to validate application and infrastructure security.
- iON Security Assessment Collaborative, hands-on security assessment leveraging the CIS Critical Security Controls (CSC) v8.1 framework, including personalized workshops with technical and managerial teams and tailored recommendations using CIS Implementation Groups.
- Application Security Testing Layered application security testing approach combining static application security testing (SAST), dynamic application security testing (DAST), code reviews, third-party component checks, and expert-led penetration testing.
Companies that use iON United
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
iON United technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
iON United partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- Palo Alto NetworkscoreTechnology partnership enabling iON to offer best-in-class network security and next-generation firewall solutions as part of its comprehensive cybersecurity portfolio. The partnership supports iON's ability to deploy PAN solutions effectively for customers.
- CyberArkcorePartnership providing identity security and access management solutions. iON leverages CyberArk to help organizations protect against credential-based attacks and manage privileged access security.
- ProofpointcorePartnership delivering email security, threat protection, and information protection solutions. Proofpoint technology supports iON's comprehensive security offerings for protecting against email-based threats.
- CloudflarecorePartnership delivering web performance, security, and DDoS protection solutions. Cloudflare's global network supports iON's ability to provide comprehensive internet security and performance optimization.
- FortinetcorePartnership providing unified threat management, network security, and security fabric solutions. iON deploys Fortinet solutions as part of its comprehensive security architecture for customers.
- WIZcorePartnership delivering cloud security posture management and vulnerability management capabilities. WIZ technology supports iON's cloud security offerings across multi-cloud environments.
- SailPointcorePartnership providing identity governance and access management solutions. SailPoint's identity platform supports iON's ability to deliver comprehensive identity security for enterprise customers.
- TenablecorePartnership delivering exposure management, vulnerability management, and threat and risk assessment capabilities. Tenable technology supports iON's penetration testing and security assessment services.
- AWScoreMarketplace partnership with Amazon Web Services enabling iON to provide seamless, secure software solutions on AWS. iON serves as a trusted security advisor for AWS workloads.
- Microsoft AzurecoreMarketplace partnership with Microsoft Azure enabling iON to deliver integrated security solutions for Azure cloud environments. Supports iON's cloud security offerings for Azure customers.
Scale indicators3 records
Recent moves8 records
Expansion highlights5 records
iON United competitors and assessment
Company assessmentDirect peers
- eSentire: Canadian-headquartered pure-play MDR/MSSP with 24/7 SOC operations. Closely comparable to iON in target market (mid-market and enterprise in Canada), service model (managed detection and response), and cybersecurity-only positioning.
- Herjavec Group: Canadian cybersecurity services firm (now part of EY) specializing in managed security, identity, and advisory services. Comparable to iON on customer base, MSSP service portfolio, and Canadian enterprise focus.
- GoSecure: Canadian MSSP offering managed detection and response, professional services, and advisory. Direct competitor in the same Canadian mid-market and enterprise cybersecurity services segment as iON.
- Arctic Wolf: Leading global MDR/MSSP serving mid-market and enterprise customers with a subscription-based managed security operations model. Highly comparable to iON in service model, target segment, and cybersecurity-only positioning.
Broad incumbents
- TELUS Cybersecurity: Telecom-owned Canadian managed security and consulting arm offering SOC, advisory, and managed detection services to enterprise and government customers. Overlaps with iON across Canadian MSSP market but operates as part of a much larger telecom portfolio.
- Secureworks: Global MSSP providing managed detection and response, vulnerability management, and advisory services. Compares to iON on the MSSP/managed security service model, though at significantly larger scale and global reach.
- Trustwave: Global MSSP and MDR provider offering managed security, consulting, and database security. Comparable service model and customer segment to iON, though at much larger global scale.
- Optiv: Large North American MSSP/cybersecurity solutions integrator offering managed services, advisory, and technology resale. Comparable to iON's solutions-provider-plus-services model, though at substantially larger scale.
- Rapid7: Global cybersecurity vendor with a managed services arm (Managed Threat Complete) offering MDR and vulnerability management. Comparable service model and customer segment to iON's managed detection and vulnerability offerings.
Emerging players
- Guardz: Cybersecurity platform powering iON's MSP Solutions offering. Comparable to iON on SMB-focused managed security, with overlap through the Guardz-powered-by-iON partnership, though Guardz is primarily a product vendor and iON a services provider.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
iON United social profiles
Digital presenceiON United compliance and trust
Trust signalCompliance2 records
iON United financial estimates
Financial estimateRevenue estimate
Valuation estimate
iON United leadership team
Management profileNumber of profiles
Profiles9 records
iON United funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iON United M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iON United
What does iON United do?
iON United is a Canadian Managed Security Services Provider (MSSP) that delivers cybersecurity services across IT, OT, and cloud environments. Its core portfolio combines Managed Services (ongoing monitoring, managed detection and response, vulnerability management), Risk & Advisory Services (penetration testing, security assessments, PTaaS, application security testing), and Technology Services (system design, cloud implementation, and integration). Targeted SMB Solutions and a Guardz-powered MSP offering extend the portfolio to smaller customers and managed service provider partners.
Is iON United a public or private company?
iON United is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iON United founded?
iON United was founded in 2003. It employs 11 to 50 people.
Where is iON United based?
iON United is headquartered in Calgary, Canada, in the North America region.
How does iON United make money?
Three revenue lines are on record. Managed Security Services are the primary driver. The others are professional Services and technology Services.
Who are iON United's main competitors?
Direct peers on record are eSentire, Herjavec Group, GoSecure and Arctic Wolf. Broad incumbents are TELUS Cybersecurity, Secureworks, Trustwave, Optiv and Rapid7. Guardz is listed as an emerging player.
Does iON United have an API?
No public API is recorded for iON United.
What industry is iON United in?
iON United's product category is Managed Cybersecurity Services. Its primary akta.pro industry code is BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations, with a secondary code of BPAEADAG, Network Security Managed Services (Firewall/IDS/IPS/SASE). Its NAICS code is 541519 and its SIC code is 7370.