What CTC does

CTC Telecom, Inc. is a privately-held, family-owned rural telecommunications company operating as a subsidiary of Cambridge Telephone Company, with operations dating to 1905. The company delivers internet, voice, and wireless services across rural Idaho (Adams, Boise, Washington, and Valley Counties) and Eastern Oregon via three underlying access technologies: xDSL over copper, Fiber-to-the-Premise/Home (FTTP/FTTH) using passive optical network architectures, and terrestrial fixed wireless (point-to-multipoint), supplemented by LTE fixed and mobile broadband. A wholly-owned subsidiary, Wilderness Wireless, extends fixed wireless service into Eastern Oregon (Burns, Hines, Crane). Customer segments are residential households and small/medium businesses; products range from residential internet tiers at $75.95-$133.95/month, business internet up to dedicated 1 Gbps fiber at $355/month with 99.99% uptime, traditional and hosted VoIP, SIP trunking (advertised at up to 50% cost savings vs. PRI), Microsoft Teams integration, and a managed Advanced WiFi service anchored on Calix Gigaspire/U4 mesh hardware with ProtectIQ network security and ExperienceIQ parental controls delivered through the Command Center mobile app.

CTC's go-to-market is sales-led and locally distributed: physical offices in Cambridge and Council, Idaho plus a Meridian service location, complemented by phone-based direct sales, online service-availability lookups, and on-site professional installations by local technicians. Pricing is split between regulated telephone-company tariff rates (Adams, Boise, Washington Counties) and non-regulated rates (Ada County), with a 6-month minimum term and $25-$50 early termination fee in regulated areas, and an Active 'Shop Local' bundling promotion offering a $25 gift card plus $10 monthly credit for internet + wireless bundles. The defining strategic initiative is a multi-year fiber-to-the-premise upgrade program with a stated goal of completing fiber across all service areas by the end of 2028; 2024 builds covered Cambridge, Fruitvale, Cuprum, and Salubria, 2025 added Lowman, Hwy 71, and Council-area routes, and 2026-2028 plans cover Goodrich, Cambridge East, Council-to-Bear, and Indian Valley with final completion in 2028. The company discloses no public revenue, no external funding rounds, no patents, and no AI/ML features in its product portfolio.

Name

CTC

Legal name

CTC Telecom, Inc.

Website

https://ctcweb.net

Company type

Private

Founded year

1905

Operating status

Operating

Headcount range

11–50 employees

Short description

CTC Telecom is a family-owned rural Idaho telecommunications subsidiary of Cambridge Telephone Company, providing fiber, DSL, fixed wireless internet, hosted voice, and mobile wireless services to residential households and small businesses across Idaho and Eastern Oregon.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

DSL Broadband Providers (xDSL) (HDAIABAD)

Keywords

• Rural broadband internet
• Telecommunications services
• Hosted voice solutions
• Fiber to the home
• Business phone systems

Headquarters

HQ city

Boise

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Residential Internet Services: Monthly subscription internet service across multiple speed tiers (4Mbps to 1000Mbps) delivered via DSL, fiber, or fixed wireless. Pricing ranges from $75.95/month for basic plans to $133.95/month for gigabit speeds. Requires 6-month contract in regulated service areas.
2. Business Internet Services: Business-grade broadband with dedicated fiber options and higher service level expectations. Plans range from $65/month (10Mbps) to $355/month (1000Mbps). Includes options for static IP and wireless failover.
3. Home Phone Services: Local and long-distance telephone service with various plans including basic local service ($25.76/month unlimited) and measured rate service ($18/month with per-minute overage). Includes premium features like voicemail, caller ID, call forwarding.
4. Hosted Voice (VoIP Business Phone): Cloud-based business phone system with per-user or feature-based pricing. Includes auto attendant, call recording, unified communications, and disaster recovery features.
5. SIP Trunking: SIP trunk services replacing traditional phone lines for businesses, enabling cost savings through reduced line costs and flexible concurrent call capacity.
6. Wireless/Cellular Services: Mobile phone plans including unlimited talk/text/data options ranging from $30/month (basic single line) to family plans with multiple lines at discounted per-line rates ($40-90/month depending on tier and line count).
7. Equipment Rental/Sales: Rental and sale of routers (Gigaspire, u4), mesh satellites, and WiFi extenders. Router rental included at no additional cost with many internet plans. Mesh satellites and advanced equipment available for additional monthly fees.
8. Advanced WiFi Add-on: $15/month managed WiFi service add-on including remote monitoring, security features (ProtectIQ, ExperienceIQ), and premium support.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

CTC is a regional telecommunications provider serving rural Idaho communities with residential and business broadband internet (DSL, fiber-to-the-premise, and fixed wireless), home and mobile phone services, and business communications including Hosted Voice cloud PBX, SIP Trunking, Unified Communications, and VoIP phones. The company also offers managed Advanced WiFi with network security and parental controls. CTC is actively upgrading its copper infrastructure to fiber across its service area with completion targeted by end of 2028.

Product overview

CTC is a regional telecommunications provider offering a comprehensive portfolio of internet, phone, and managed WiFi services primarily serving rural Idaho and Eastern Oregon. The product portfolio includes: (1) Core connectivity services — residential and business internet via copper/DSL, fiber-to-the-premise (FTTP), and fixed wireless technologies, plus mobile wireless phone service; (2) Business communications — Hosted Voice cloud PBX, SIP Trunking, VoIP phones (Polycom/Yealink), Microsoft Teams integration, and MaX UC unified communications platform; (3) Managed WiFi solutions — Advanced WiFi service with Gigaspire/U4 routers, mesh satellites (U4M, GigaMesh, 804Mesh), and the Command Center mobile app; (4) Security and control add-ons — ProtectIQ network security and ExperienceIQ enhanced parental controls. The company serves multiple rural communities with a mission to upgrade infrastructure to fiber by 2028.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Cost savings of up to 50% on monthly phone bills with SIP trunking vs. traditional phone lines
• +3 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TDS Telecom: US rural ILEC/competitive carrier operating fiber, DSL, and hosted voice services in small communities across 30+ states. Comparable business model: incumbent rural telco transitioning copper to fiber while selling hosted voice, broadband, and managed business services.
• Vyve Broadband: Rural cable/broadband operator providing residential internet, voice, and business services to small markets across multiple US states. Direct competitor for residential and SMB broadband in underserved geographies like CTC's footprint.
• Sparklight (Cable One): US cable/broadband ISP serving smaller cities and rural communities with high-speed internet, voice, and business services. Comparable rural/secondary-market ISP with overlapping residential and SMB broadband offerings.
• Ziply Fiber: Regional fiber and DSL provider serving rural/secondary markets across the Pacific Northwest (Idaho, Washington, Oregon, Montana). Most direct comparable to CTC: similar rural ILEC footprint, multi-county fiber rollout, residential + business broadband/voice.
• Consolidated Communications: Regional rural ILEC serving 20+ states with fiber broadband, VoIP, and business communications. Closely mirrors CTC's mix of residential broadband, hosted voice, and rural carrier economics.
• Shenandoah Telecommunications (Shentel): Regional fiber and wireless carrier serving rural and small-town markets in the mid-Atlantic and adjacent regions. Comparable: rural ILEC fiber expansion, GPON FTTH, business Ethernet, and mobile wireless.

Emerging players

• Starlink (SpaceX): Satellite broadband service targeting exactly the rural/underserved customer profile CTC serves. Not a direct fiber competitor but a meaningful alternative for low-density subscribers, putting price/cannibalization pressure on CTC's DSL and even fixed wireless tiers.

Regional players

• Fatbeam: Regional fiber-to-the-business provider serving schools, carriers, and enterprises in the western US. Comparable on the business-services side (dedicated fiber, Ethernet) though it focuses on middle-mile/backhaul rather than residential broadband.

Broad incumbents

• Frontier Communications: Large fiber/wireline carrier operating across 25+ states with significant rural and suburban exposure. Larger incumbent competing with CTC for the same rural customer base as it expands FTTH; broader portfolio but similar product set.
• Lumen Technologies (Quantum Fiber): Major national telecom with a growing fiber-to-the-home unit (Quantum Fiber) and legacy copper footprint in many of the same kinds of communities CTC serves. Represents potential competitive encroachment and a strategic acquirer/partner reference point.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/CTCIdaho

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CTC