CTA

What CTA does

The Cape Girardeau County Transit Authority (CGCTA) is a public transit authority established on June 15, 2000, by the Cape Girardeau County Commission under Missouri Revised Statute 238.400 to provide county-wide transportation services. Headquartered at 49 N Leming Lane in Cape Girardeau, Missouri, the organization operates fixed-route city buses (free to all riders), SEMO campus shuttles (Blue and Green routes), county-wide demand-response door-to-door service, and a Ride to Work commuter program with payroll-deduction billing. CGCTA serves the general public, seniors aged 60+, individuals with disabilities, SEMO students and faculty, and workforce commuters, and it operates as a FlixBus/Greyhound intercity pickup point.

CGCTA's revenue mechanics are mixed: fixed-route city and SEMO campus shuttles are free, demand-response fares vary by trip distance, Ride to Work subscriptions are billed weekly through employer payroll deduction ($30/week for Procter & Gamble employees, $60/week for Gilster-Mary Lee employees), and ancillary revenue comes from advertising space on vehicles and facilities. Specialized programs—United We Work (with United Way of Southeast Missouri), Aging Matters/AAA, and SB40 (with the Cape Girardeau County Board for Developmental Disabilities)—extend service to entry-level workers, seniors, and individuals with developmental disabilities respectively. CGCTA is governed by a five-member board appointed by the County Commission and is led by Executive Director Ginny Smith, Operations Manager Amra Haynes, HR/Payroll Specialist Kallee Howard, and Administrative Assistant Elayne Payne.

As a government entity, CGCTA operates without proprietary technology, AI/ML capabilities, app products, or venture funding. The organization acquired Kelley Transportation Inc. in 2006 to consolidate county-wide service, holds Title VI of the Civil Rights Act compliance, and provides ADA Complementary Paratransit services. Employee count is reported at 11–50, and the operating geography is limited to Cape Girardeau County, Missouri.

Name

CTA

Legal name

Cape Girardeau County Transit Authority

Website

https://cgcta.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

CGCTA is a Cape Girardeau County, Missouri public transit authority providing free fixed-route buses, SEMO campus shuttles, demand-response transit, and employer Ride to Work programs for the general public, seniors, students, and commuters.

Ownership category

akta.pro rank

Product category

Public Transit Services

NAICS

Special Needs Transportation (485991), Transit and Ground Passenger Transportation (485)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)

akta.pro primary industry

Volunteer Driver & Community Transportation Programs (TLAFAKAH)

akta.pro secondary industries

Special Needs & Senior Transportation Services (TLAFAKAI), On-Demand Ride Coordination & Assisted Rides (TNC/Taxi Brokerage) (HSABAOAJ)

Keywords

• Public transit services
• Fixed route bus
• Demand response transit
• Paratransit transportation
• Commuter shuttle service

Headquarters

HQ city

Cape Girardeau

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Public Transit Fares: CGCTA generates revenue through transit fares for demand response services. Fares vary based on trip distance. Seniors aged 60+ ride free within Cape Girardeau County. Fixed route bus service is provided free of charge to all riders.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

CGCTA provides public transportation across Cape Girardeau County, Missouri through free fixed-route city bus service (two routes within Cape Girardeau), SEMO campus shuttles (Blue and Green routes), demand-response door-to-door transit with wheelchair-accessible vehicles, and employer-sponsored Ride to Work commuter shuttles for Procter & Gamble and Gilster-Mary Lee employees with payroll deduction billing.

Product overview

Cape Girardeau County Transit Authority (CGCTA) operates a multi-service public transportation platform consisting of fixed-route bus services (city bus and SEMO campus shuttle), demand response door-to-door transit, and the Ride to Work commuter program for major local employers. The organization provides complementary specialized programs including United We Work (workforce development), Aging Matters/AAA (senior and disability transit), and SB40 (developmental disability services). Additional offerings include intercity bus access through FlixBus/Greyhound partnerships, taxi services, and vehicle advertising space. Founded in 2000, the free city bus service connects key community destinations while demand response serves those needing flexible, accessible transportation.

Differentiator

Problem solved

Functional benefit

Products and services

• Fixed Route Bus Service Fixed-route bus service operating along predetermined routes with published schedules and designated stops within the City of Cape Girardeau, free to all riders Monday through Friday 8:00 AM to 4:30 PM. Open to the general public for daily local transportation needs.
• Demand Response Transportation Door-to-door, flexible transit service for Cape Girardeau County residents who need rides outside fixed-route coverage, including seniors, individuals with disabilities, and riders in underserved areas. Features wheelchair-accessible vehicles and distance-based fares, with seniors aged 60+ riding free within Cape Girardeau County.
• Ride to Work Program Weekly commuter shuttle service connecting Cape Girardeau County residents to workplaces at Procter & Gamble ($30/week) and Gilster-Mary Lee ($60/week), paid via employer payroll deduction. Employees are picked up at designated locations and transported to the employer facility.
• SEMO Campus Shuttle Free fixed-route shuttle service for Southeast Missouri State University connecting Main Campus and River Campus with Blue Route and Green Route options, serving students, faculty, and the public with integration to city transit for off-campus travel.
• Taxi Services Taxi transportation service offered as part of CGCTA's transit offerings for Cape Girardeau County residents needing on-demand local transportation.
• Advertising Space on Transit Vehicles and Facilities Advertising space available on CGCTA transit vehicles and facilities for local businesses and organizations seeking to reach Cape Girardeau County riders.

Quantifiable outcome

• Free transportation for seniors 60+ and all fixed-route bus services
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• United Way of Southeast MissouricoreStrategic or Co-development PartnerCGCTA collaborates with United Way of Southeast Missouri on the 'United We Work' program designed to help entry-level employees overcome obstacles to employment and self-sufficiency. CGCTA provides transportation services as part of this collaborative initiative.
• Aging MatterscoreStrategic or Co-development PartnerAging Matters (AAA Program) assists clients with 'life needs' trips including transportation to/from doctor's appointments, grocery stores, pharmacies, and Senior Centers. CGCTA provides demand-response service for handicapped individuals aged 18-59 and seniors 60+. Monthly trips to St. Louis available.
• CCBDD (Cape Girardeau County Board for Developmental Disabilities)coreStrategic or Co-development PartnerCGCTA partners with CCBDD for the SB40 Program, which allows clients to travel anywhere in Cape Girardeau County (except casinos, medical marijuana dispensaries, or establishments selling alcohol as primary business) using CGCTA's demand-response service.
• FlixBusminorChannel Partner/ Reseller/ DistributorCGCTA serves as a pick-up and drop-off location for FlixBus long-distance bus services. This partnership enables Cape Girardeau County residents to connect to various cities across the country. Tickets and schedules available at flixbus.com.
• GreyhoundminorChannel Partner/ Reseller/ DistributorCGCTA serves as a pick-up and drop-off location for Greyhound bus services, providing Cape Girardeau County with access to intercity bus travel. Tickets and schedules available at greyhound.com.
• Procter & GamblecoreChannel Partner/ Reseller/ DistributorCGCTA operates the Ride to Work program for Procter & Gamble employees. Weekly shuttle service at $30/week with payroll deduction. Employees are picked up at designated locations and transported to the P&G facility.
• Gilster-Mary LeecoreChannel Partner/ Reseller/ DistributorCGCTA operates the Ride to Work program for Gilster-Mary Lee employees. Weekly shuttle service at $60/week with payroll deduction. Pick-up locations include Save-A-Lot and Walmart Supercenter.
• Southeast Missouri State University (SEMO)coreStrategic or Co-development PartnerCGCTA provides free fixed-route shuttle service on the SEMO campus with Blue Route (Main Campus to River Campus) and Green Route. Service integrates with city transit for convenient off-campus travel.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• OATS Transit: OATS Transit operates rural public transportation across 87+ Missouri counties with demand-response and paratransit services. It is the closest comparable operator to CGCTA by mission, service mix, and home state, serving similarly small and dispersed communities.
• CyRide (Ames Transit Agency): CyRide provides fixed-route bus service and campus shuttle for Ames, Iowa and Iowa State University. The university-town pairing of city bus plus campus shuttle is structurally identical to CGCTA's city bus plus SEMO campus shuttle model.
• MTM (Medical Transportation Management): MTM is a major NEMT and paratransit broker serving Medicaid, Medicare, and state-managed populations across multiple states. It is a direct peer in the specialized and senior transportation space that CGCTA serves through SB40 and Aging Matters.

Regional players

• Kansas City Area Transportation Authority (RideKC): KCATA operates fixed-route bus, paratransit, and specialized transit across the Kansas City metro as Missouri's largest regional transit authority. It is the same-state incumbent whose scale and service mix illustrates the ceiling CGCTA cannot reach from Cape Girardeau County.
• Metro Transit (St. Louis): Metro Transit operates bus, light rail, and paratransit across the St. Louis metropolitan area. It is a Missouri regional peer offering the same core fixed-route and paratransit services CGCTA provides, but at metro scale.

Broad incumbents

• Modivcare: Modivcare is a national NEMT broker and personal-care services provider operating Medicaid and senior paratransit programs across many states. It overlaps with CGCTA's ADA paratransit and senior demand-response segments at significantly larger scale.
• Transdev: Transdev is a global transit operator that contracts with hundreds of small and mid-sized transit agencies to run fixed-route, paratransit, and demand-response service. It is directly comparable as a third-party operations partner that CGCTA-scale authorities frequently engage.

Emerging players

• Uber Health: Uber Health is Uber's healthcare transportation arm providing NEMT and patient transport via the Uber app and dashboard for healthcare partners. It is an emerging tech-enabled competitor targeting the same medical-trip demand that CGCTA's Aging Matters channel serves.
• Lyft Healthcare: Lyft Healthcare offers non-emergency medical transportation and senior ride services through Lyft's rideshare platform and healthcare integrations. It is an emerging tech-enabled competitor overlapping CGCTA's demand-response and ADA paratransit service.
• GoGoGrandparent: GoGoGrandparent is a tech-enabled senior transportation service that connects older adults to rides via Uber and Lyft with live operator support. It is an emerging direct competitor for CGCTA's senior 60+ free demand-response riders and Aging Matters channel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/cape-county-transit-authority

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CTA