What Médis does

Médis - Companhia Portuguesa de Seguros de Saúde, S.A. is a Portuguese health insurance company founded in 1996, headquartered in Lisbon, and operating as a wholly-owned subsidiary of Grupo Ageas Portugal, one of the largest insurance groups in the country. The company is licensed and regulated by the Autoridade de Supervisão de Seguros e Fundos de Pensões (ASF) under registration nº 1131, and distributes its products through a multi-channel model including direct-to-consumer online sales, a mobile app, partner distribution, a contact center, and corporate field sales targeting employer groups.

The company's product portfolio centers on subscription-based health insurance plans segmented by life stage and use case: Médis Dental (from €10.90/month), individual health insurance (from €13.12/month), family health insurance (from €40.23/month), and senior health insurance (from €49.20/month), with corporate group plans available. Underlying these plans is a digital services stack that includes a mobile app for policy management and digital insurance cards, an online doctor consultation service (Médico Online), a 24/7 nurse triage line (Linha Médis), a personal physician service (Médico Assistente Médis), a WhatsApp-based pediatric support service (Apoio Pediátrico), an enhanced oncology protection product with international treatment access at Clínica Universidad de Navarra, a provider directory (Guia Médis), a virtual wallet that converts partner purchases into insurance reimbursements (Carteira Virtual), and a curated health and wellness marketplace operated by subsidiary Médis - Serviços de Saúde, S.A.

Médis generates revenue primarily through recurring monthly premiums underwritten on the regulated Portuguese health insurance book, with customer acquisition occurring through digital self-serve, partner channels, and corporate sales. The customer base spans young adults, families, seniors, dental-care seekers, and employer groups, with no single segment or named anchor client dominating the disclosed mix, implying a distributed, long-tail book of individual and group policyholders served through the ASF-regulated entity.

Name

Médis

Legal name

Médis - Companhia Portuguesa de Seguros de Saúde, S.A.

Website

https://medis.pt

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

Médis is a Portuguese health insurance company, founded in 1996 and owned by Grupo Ageas Portugal, offering individual, family, senior, and dental health plans to consumers and corporate clients across Portugal, supported by a digital ecosystem of mobile app, online doctor consultations, and a curated health marketplace.

Ownership category

akta.pro rank

Headquarters

HQ city

Lisbon

HQ country

Portugal

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Health Insurance Premiums: Médis generates revenue through recurring monthly premiums paid by customers for health insurance coverage including dental, individual, family, and senior plans. Premiums are calculated based on insurance type and age of insured persons.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Médis provides health insurance products to individuals, families, seniors, and corporate clients in Portugal, including dental, individual, family, and senior health plans with monthly premiums starting from €10.90. The company also delivers digital health services such as a mobile app for policy management, online doctor consultations, a virtual wallet for reimbursements, WhatsApp-based pediatric support, and access to a nationwide provider network of hospitals, clinics, doctors, pharmacies, and optics. Enhanced offerings include 24/7 nurse triage, a personal physician service, and specialized oncology protection with international treatment options at Clínica Universidad de Navarra.

Product overview

Médis is a Portuguese health insurance company (Companhia Portuguesa de Seguros de Saúde, S.A.) offering a comprehensive portfolio of health insurance products and digital health services. The core product line consists of five main insurance plans: Médis Dental (dental insurance from 10.90 EUR/month), Seguro de Saúde Médis (individual health insurance from 13.12 EUR/month), Seguro de Saúde Família (family health insurance from 40.23 EUR/month), and Seguro de Saúde Vintage (senior health insurance from 49.20 EUR/month). These plans are complemented by a suite of digital and support services including the App Médis (mobile app with digital card and expense management), Médico Online (remote doctor consultations), the Marketplace (health and wellness e-commerce), the Carteira Virtual (virtual wallet for reimbursements), and the Guia Médis (provider directory). Additional services include clinical triage via the Linha Médis (24/7 nurse line), the personal Médico Assistente Médis, and the specialized Proteção Oncológica Reforçada (enhanced oncology coverage with international treatment options at Clínica Universidade de Navarra). The company also offers an innovative pediatric support service via WhatsApp. All Médis insurance products are registered with ASF under nº 1131.

Differentiator

Problem solved

Functional benefit

Products and services

• Médis Dental Dental health insurance providing total protection in dental medicine, starting from €10.90/month. Designed for individuals seeking affordable dental care coverage including preventive care, treatments, and access to a dental clinic network.
• Seguro de Saúde Médis (Individual Health Insurance) Individual health insurance covering medical consultations, exams, hospitalizations, and treatments, starting from €13.12/month for a 25-year-old. Includes digital services, online doctor consultations, and access to the Médis provider network.
• Seguro de Saúde Família (Family Health Insurance) Family health insurance plan covering spouses and children, starting from €40.23/month for a family with one child. Includes pediatric support, teleconsultation via WhatsApp, and family-friendly coverage.
• Seguro de Saúde Vintage (Senior Health Insurance) Health insurance designed for seniors (50+), starting from €49.20/month for a 57-year-old. Offers coverage tailored to older adults including enhanced oncology protection, personal doctor service, and international treatment options.
• App Médis Mobile application available on iOS and Android that allows customers to access their health insurance card digitally, submit expenses for reimbursement, consult insurance conditions, and access online doctor services.
• Marketplace Médis Health and wellness marketplace service operated by Médis - Serviços de Saúde, S.A., offering curated health and well-being products and services from selected partners for customers and their families.

Quantifiable outcome

• 24/7 clinical support available through nurse triage line
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Grupo Ageas PortugalcoreStrategic or Co-development Partner · 1 January 2026Médis is part of Grupo Ageas Portugal, one of the largest insurance groups in the country. The partnership enables joint projects like 'Histórias Seguras 2026' developed with Media Capital and CNN Portugal, demonstrating deep corporate integration within the insurance group.
• Media Capital (CNN Portugal)minorGTM or Marketing Partner · 1 January 2026Partnership for the 'Histórias Seguras 2026' (Safe Stories) project, a corporate social responsibility initiative that develops videos with young audiovisual talents showcasing real stories where Médis health services made a difference.
• Clínica Universidad de NavarracoreStrategic or Co-development PartnerInternational partnership providing access to one of the world's leading cancer treatment centers in Pamplona or Madrid, Spain. For customers with Option 3 insurance including international coverage, Médis covers all medical expenses, travel, and accommodation for the patient and companion at no additional cost.
• Médis Serviços de SaúdecoreStrategic or Co-development PartnerPartnership for the Carteira Virtual (Virtual Wallet) service that allows customers to accumulate balance with purchases from a network of partners and use it for insurance reimbursements, creating value from everyday purchases.
• Rede Médis (Provider Network)coreChannel Partner/ Reseller/ DistributorNetwork of healthcare providers including hospitals, clinics, doctors, pharmacies, optics, and other health service providers that accept Médis insurance and provide services to policyholders.
• Return On IdeasminorStrategic or Co-development PartnerResearch partner for the 'Saúdes' project that conducted the study 'A Saúde Intestinal dos Portugueses: Um território por explorar' (Portuguese Intestinal Health: A Territory to Explore), coordinated by Return On Ideas with scientific guidance from Professor Conceição Calhau.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Multicare: Multicare is the largest Portuguese private health insurer, part of the José de Mello group, offering individual, family, and corporate health plans across Portugal. It is Médis's most direct domestic competitor with overlapping customer segments, distribution channels, and product features.
• AdvanceCare: AdvanceCare is a Portuguese health management and insurance provider focused on group and individual health plans, including dental and wellness benefits. It is directly comparable to Médis in customer base, distribution model, and product set.

Broad incumbents

• Fidelidade: Fidelidade is Portugal's largest insurance group by premiums, offering health insurance alongside P&C, life, and pensions. Its health book overlaps with Médis's segments, but it operates as a broad multi-line incumbent rather than a specialist.
• Generali Tranquilidade: Generali operates in Portugal through Tranquilidade, offering health insurance as part of a broader P&C and life portfolio. It is a broad incumbent with comparable health insurance offerings aimed at overlapping consumer and corporate segments.
• Allianz Care: Allianz Care is the international health insurance arm of Allianz Partners, serving expatriates, individuals, and corporate groups across Europe including Portugal. It competes for the same cross-border and corporate customer segments as Médis's international oncology offering.
• Bupa: Bupa is a global health insurer and healthcare provider operating across Europe and Latin America, offering individual and group health insurance. Comparable to Médis through its health-insurance-led model and customer overlap in international markets.
• Cigna Healthcare: Cigna provides individual and group health, dental, and international health insurance globally, including in Europe. Comparable through its product breadth, digital health tools, and corporate channel presence.
• AXA Portugal: AXA operates in Portugal offering health insurance alongside broader life and P&C lines, serving consumer and corporate customers. It is a comparable broad incumbent with overlapping distribution and customer overlap with Médis.

Others

• Ageas Group: Ageas is the Belgian-listed parent insurance group of Grupo Ageas Portugal, which wholly owns Médis. It is included as an ecosystem/parent comparator rather than a direct competitor, relevant for understanding strategic direction and capital allocation affecting Médis.

Regional players

• Sanitas (BUPA Spain): Sanitas is the Spanish health insurance arm of Bupa, operating in the Iberian market with individual, family, and corporate health plans. Comparable to Médis through similar product structure, customer segmentation, and Iberian market dynamics, though it does not directly compete in Portugal.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@Medis-Saude
• Facebookfacebook.com/SeguroMedis
• LinkedInlinkedin.com/company/seguromedis
• Instagraminstagram.com/medis.saude

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Médis