Center for Family Medicine

What Center for Family Medicine does

Center for Family Medicine (CFM) is a 501(c)(3) nonprofit family medicine clinic headquartered at 1115 East 20th Street in Sioux Falls, South Dakota, founded in 1973 and co-sponsored by Avera McKennan Hospital and Sanford Health. The clinic serves patients across the full age range—from newborns to seniors—delivering core primary care (Senior Care, Care for Children, Maternity Care, Adult Care) alongside specialty service lines including Aviation Medical Exams with a FAA-designated HIMS AME program, Men's Health, LGBTQ+ Services (including gender-affirming hormone therapy for adults 18+), Occupational Health, Travel Medicine, Medication-Assisted Treatment, Walk-in Care, and Community Health Worker services. The clinic operates the Sioux Falls Family Medicine Residency (a 9-9-9 program) and the Pierre Rural Family Medicine Residency, producing nearly 350 graduates to date—representing 40% of South Dakota's family physicians—and 80% of alumni practice in-state or in bordering states, with 70%+ entering rural practice.

CFM's operating technology stack is anchored by the MyCFM Chart patient portal (healow app) for 24/7 record access, appointment scheduling, and provider messaging, supplemented by a healow-powered telehealth televisit platform and an on-site laboratory performing a wide range of testing (HbA1c, BMP, CBC, lipid panel, INR, TSH, etc.). The clinic integrates Language Line for over 100 free languages and a Community Health Worker program to coordinate social-determinant-of-health services (transportation, housing, SNAP, Medicaid, food insecurity). Underlying infrastructure reflects standard eClinicalWorks/healow ecosystem adoption rather than proprietary technology development.

The revenue model is a hybrid of fee-for-service patient care (insurance reimbursement from Medicare, Medicaid, Avera, and Sanford plans, plus self-pay), employer-paid occupational health contracts, out-of-pocket travel medicine and FAA HIMS AME exams (paid in cash or check at time of service, not covered by insurance), and a sliding-fee Medication-Assisted Treatment program partnered with the South Dakota Indigent Medication Program. GME funding and co-sponsorship support from Avera and Sanford supplement clinical revenue. Marketing and patient acquisition occur primarily through community partnerships, local media (Keloland Living, Dakota News Now, Prairie Doc, MED Magazine), a content blog, and walk-in/same-day appointment availability, with no paid digital advertising evident. The organization is governed by a Board of Directors, with Sara Zoelle as President, Alisa Reindl as Vice President, Mark Vortherms as CAO, and Jon Pociask as COO, and clinical leadership including Program Director Brad Kamstra and Behavioral Health Director Aaron Bergman.

Name

Center for Family Medicine

Legal name

Center for Family Medicine

Website

https://centerforfamilymed.org

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

51–100 employees

Short description

Center for Family Medicine is a 501(c)(3) nonprofit family medicine clinic in Sioux Falls, South Dakota, co-sponsored by Avera and Sanford, providing comprehensive primary care across all ages alongside a residency program and specialty services including FAA HIMS aviation exams, MAT, and LGBTQ+ care.

Ownership category

akta.pro rank

Product category

Primary Care / Family Medicine

NAICS

Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLAFAGAI

Public/County Primary Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYHLADAFAC

Pediatric Skilled Home Health (Home Nursing & Therapy)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Home Health Care Services (Skilled)

SECONDARYHSABACAK

Maternal/Newborn & Postpartum Skilled Home Visits

Home & Personal Services/Elder Care & In-Home Care Services/Skilled Nursing & Clinical Home Health

SECONDARYHLAEAEAF

Children’s & Family Medicaid Managed Care Plans

Healthcare & Life Sciences/Health Insurance & Managed Care/Medicaid Managed Care (MMC) Plans

Keywords

• Family medicine services
• Primary healthcare clinic
• Residency training program
• Occupational health services
• Community health center

Headquarters

HQ city

Sioux Falls

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Patient Care Services: Fee-for-service medical care across all services including adult care, children's care, senior care, maternity care, men's health, walk-in care, and chronic disease management. Revenue collected through insurance reimbursement (Medicare, Medicaid, private insurance) and patient self-pay. The clinic is in-network for Sanford and Avera plans. Also accepts cash and credit card payments.
2. Occupational Health Services: Employer-paid occupational health services including injury care, immunizations, physicals, and testing for businesses. Revenue from employer contracts and corporate accounts.
3. Travel Medicine: Pre-travel consultations and vaccinations billed to patients directly, with costs varying based on destination, duration, and required immunizations. Not typically covered by standard insurance.
4. Aviation Medical Exams (HIMS Program): FAA-designated HIMS AME examinations for pilots. The HIMS AME visits are not covered by health insurance; payment is required at time of service via cash or check. Neuropsychological testing and psychiatric evaluation components are billed separately.
5. Medication-Assisted Treatment: Substance use treatment services. Sliding fee scale available for appointments. Partnerships with South Dakota Indigent Medication Program to make medications affordable.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Center for Family Medicine is a nonprofit family medicine clinic in Sioux Falls, South Dakota, providing comprehensive primary healthcare services across the lifespan—from newborn care to geriatrics—including adult care, pediatric care, maternity care, senior care, behavioral health, walk-in care, occupational health, travel medicine, aviation medical exams, and medication-assisted treatment. The clinic is co-sponsored by Avera McKennan and Sanford Health and operates the Sioux Falls Family Medicine Residency program, training new physicians in collaboration with the University of South Dakota Sanford School of Medicine.

Product overview

Center for Family Medicine is a family medicine clinic offering comprehensive healthcare services through a single unified practice. The clinic provides core medical services organized by patient population (Senior Care, Care for Children, Maternity Care, Adult Care) and by specialty (Aviation Medical Exams, Men's Health, LGBTQ+ Services, Occupational Health, Medication-Assisted Treatment, Travel Medicine). Supporting services include Walk-in Care, COVID-19 Services, Flu Shots, Nursing Services, Lab Work, Televisits (telehealth), and Community Health Worker programs. Patient-facing digital tools include MyCFM Chart (online patient portal), while operational resources include Translation Services, Financial Assistance Program, and Patient Forms. The clinic also operates the Sioux Falls Family Medicine Residency program, training new physicians in collaboration with Avera and Sanford Health systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Senior Care
• Care for Children Pediatric healthcare services for children from birth through adolescence, including newborn care, well-child visits, immunizations, same-day illness care, and chronic condition management.
• Maternity Care Prenatal and postnatal healthcare for expectant mothers including routine checkups, fetal monitoring, and delivery services with continuity of care from an assigned primary physician.
• Adult Care Comprehensive adult healthcare including preventive care, chronic disease management for conditions like diabetes and hypertension, vaccinations, and ongoing health monitoring.
• Aviation Medical Exams FAA-designated aviation medical examinations for all pilot classes (First, Second, Third), including special issuance consultations and HIMS program evaluation.
• HIMS Program Substance abuse evaluation and treatment program for airline pilots in recovery, providing FAA special issuance certification support, with an 85% success rate.
• Men's Health Male-specific healthcare including annual physicals, therapeutic injections, vasectomies, weight management, and preventive screenings.
• Medication-Assisted Treatment Addiction treatment program combining medications with behavioral therapy, featuring physician, therapist, pharmacist, and nurse case manager team with sliding fee scale options.
• Travel Medicine Pre-travel consultations, immunizations, and prescriptions for international travelers including destination-specific health guidelines and disease prevention.
• LGBTQ+ Services Inclusive healthcare with gender-affirming hormone therapy for transgender and nonbinary patients 18+, plus general LGBTQ+-affirming primary care.
• Occupational Health Workplace healthcare services for employers including injury care, immunizations, physicals, drug testing, and on-site employee health programs.
• Walk-in Care Same-day treatment for minor emergencies without appointments including burns, cuts, fractures, and sudden illness during regular clinic hours.
• Televisits Telehealth appointments via smartphone, tablet, or computer enabling virtual consultations with healthcare providers from any location for minor illnesses, follow-up care, and mental health.
• Community Health Worker Public health worker services connecting patients to health and social services, providing resources for housing, food, transportation, insurance, and healthcare navigation.
• MyCFM Chart Patient Portal Online patient portal providing 24/7 access to health records, appointment scheduling, test results, medication refills, and provider communication via the healow app.

Quantifiable outcome

• Nearly 350 residency graduates, with 80% practicing in South Dakota or bordering states and 40% of South Dakota's family physicians being alumni
• +3 more outcomes

Named customers3 records

Segments9 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Avera Health (Avera McKennan Hospital)coreStrategic or Co-development PartnerOne of two co-sponsoring health systems (alongside Sanford) providing the primary learning environment for the residency program. CFM physicians carry hospital privileges at Avera facilities and can refer patients to Avera specialists. CFM is an in-network provider for Avera insurance plans (excluding Sanford True Health Plan).
• Sanford HealthcoreStrategic or Co-development PartnerOne of two co-sponsoring health systems (alongside Avera) providing the primary learning environment for the residency program. CFM physicians carry hospital privileges at Sanford facilities and can refer patients to Sanford specialists. CFM is an in-network provider for Sanford insurance plans (excluding Sanford True Health Plan).
• University of South Dakota Sanford School of MedicinecoreStrategic or Co-development PartnerFormal affiliation with USD Sanford School of Medicine for the Sioux Falls Family Medicine Residency program. All faculty carry professor appointments from the medical school. Medical students rotate through the clinic, exposing them to family medicine careers.
• Teddy Bear DenminorStrategic or Co-development PartnerCommunity partnership referral organization providing prenatal care incentives for economically disadvantaged, immigrant, and teen pregnant women. Has helped over 31,000 pregnant women in the Sioux Falls community. CFM refers qualifying patients to the program.
• Helpline CenterminorStrategic or Co-development PartnerPartnership with South Dakota's only accredited suicide crisis center. CFM refers patients to Helpline Center services including 211 Helpline, 988 Lifeline, and crisis support.
• SHIINE (Senior Health Information and Insurance Education)minorStrategic or Co-development PartnerFederally funded Medicare education program administered by SD Department of Human Services. CFM refers senior patients to SHIINE for free, confidential, unbiased Medicare information.
• Inter-Lakes Community Action PartnershipminorStrategic or Co-development PartnerCommunity-based nonprofit serving low-income families and seniors across 14 counties in East Central South Dakota. CFM refers patients for housing, food, and social service assistance.
• City of Sioux Falls Transit (Sioux Area Metro)minorStrategic or Co-development PartnerBus routes providing pick-up and drop-off next to Center for Family Medicine. Veterans ride free with ID. CFM refers patients needing transportation assistance to medical appointments.
• South Dakota MedicaidcoreOthersCFM accepts South Dakota Medicaid as a payer for eligible patients. Most Medicaid recipients served are children, along with low-income pregnant women, parents, seniors, and individuals with disabilities.
• South Dakota Indigent Medication ProgramminorStrategic or Co-development PartnerState program partnered with CFM's Medication-Assisted Treatment program to make medications more affordable for patients who qualify for indigent medication assistance.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• The Wright Center for Community Health: Pennsylvania-based FQHC that also serves as a Teaching Health Center with its own Graduate Medical Education (residency) programs. Highly comparable because it pairs community primary care delivery with physician training, much like CFM's combined clinic-plus-residency model.
• Unity Health Care: Washington, D.C.'s largest Federally Qualified Health Center network, providing comprehensive primary care across all ages with wraparound services. Comparable to CFM as a nonprofit, mission-driven primary care provider serving underserved and diverse populations.
• Family Health Centers of San Diego: Large FQHC system delivering comprehensive primary care, behavioral health, and supportive services across San Diego. Comparable to CFM as a multi-service community health organization offering whole-family primary care with translation and wraparound support.
• Cherry Health: Michigan's largest FQHC, providing primary care, dental, behavioral health, and pharmacy services with sliding-fee programs. Comparable to CFM in offering comprehensive whole-family primary care with financial assistance and on-site lab and pharmacy support.
• HealthPoint: Pacific Northwest FQHC network delivering primary care, behavioral health, and pharmacy across multiple sites. Comparable to CFM as a community-health nonprofit that combines primary care with teaching roles and serves diverse, often underserved populations.
• HRHCare: New York-based FQHC network providing primary care, behavioral health, and supportive services with multilingual access. Comparable to CFM as a nonprofit community primary care organization offering whole-family services and wraparound social support.
• Maine-Dartmouth Family Medicine Residency: Community-based family medicine residency affiliated with MaineGeneral Health, combining residency training with broad-scope primary care in rural-serving settings. Directly comparable to CFM in blending family medicine residency education with full-scope community primary care delivery.

Broad incumbents

• Avera Health: Large regional Catholic health system headquartered in Sioux Falls that co-sponsors CFM and operates its own primary care clinics in the same market. An established incumbent offering overlapping primary care capabilities as part of a much wider hospital and specialty portfolio.
• Sanford Health: Major Upper Midwest regional health system headquartered in Sioux Falls that co-sponsors CFM and runs competing primary care clinics in the same geography. Comparable as a broad incumbent providing primary care alongside a much larger hospital and specialty network.
• Park Nicollet: Minnesota-based integrated care system offering primary care, specialty care, and pharmacy across multiple clinics. Comparable to CFM's adult, pediatric, and senior care services as part of a broader regional care delivery portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CenterforFamilyMedicine
• LinkedInlinkedin.com/company/center-for-family-medicine-of-sioux-falls-sd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Center for Family Medicine