Swivel Payment Solutions

What Swivel Payment Solutions does

Swivel Payment Solutions LLC is a U.S.-based payment consulting firm founded in 2022 and headquartered in Woodridge, Illinois (Chicago suburbs). The company provides advisory, training, implementation, and recruiting services to enterprises and payment professionals, with self-reported engagements for Fortune 1000 companies across multiple verticals. Its service portfolio is organized around four pillars: Payments Strategy & Consulting, Payments Fundamentals Training, Payment Skillset Enhancement (recruiting and staffing), and Payments Implementations. The firm positions itself as a vendor-independent advisor without hardware or software affiliations, targeting clients seeking unbiased guidance on interchange optimization, chargeback management, and least-cost routing.

The company does not develop proprietary software products. Its core technology consists of data-driven payment analytics methodologies and consulting frameworks used to deliver client engagements, with no disclosed patents, APIs, SDKs, or AI/ML components. The Payments Fundamentals Training program covers the end-to-end payment lifecycle (card payments, digital wallets, tokenization, real-time payments) and is priced at $1,999 per participant — a positioning the company explicitly markets as undercutting competitors charging above $4,900. Implementation services cover payment gateway/orchestrator selection, gap analysis, analytics strategy, and operations workflow development, allowing the firm to follow clients from strategy through execution.

Swivel operates a sales-led, direct engagement model with customers acquired through website contact forms, free consultations, and content marketing via blog and email newsletter. Revenue is generated primarily through professional services engagements (strategy consulting, implementations, recruiting) and one-time training fees. The company is privately held and founder-led by Sheldon Wilkins (CEO) with Samantha Moss as Operations Director, appears bootstrapped with no disclosed institutional funding, and serves a single-country U.S. market. Publicly referenced client outcomes include 'millions saved' and processing cost reductions of approximately 50% for individual clients, though these are client-side savings rather than firm-level revenue metrics.

Name

Swivel Payment Solutions

Legal name

Swivel Payment Solutions LLC

Website

https://swivelusa.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

Swivel Payment Solutions LLC is a U.S.-based payment consulting firm offering strategy advisory, training, implementation, and recruiting services. The firm serves enterprise clients with vendor-independent guidance on interchange optimization, chargeback management, and payment infrastructure strategy.

Ownership category

akta.pro rank

Product category

Payment Consulting Services

NAICS

Activities Related to Credit Intermediation (5223), Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)

SIC

Finance Services (6199)

akta.pro industry

PRIMARYBPAMAFAF

Bill Pay, Invoicing & Payables Platforms

Business & Public Services/Web, Mobile & Digital Platforms/Payments, Wallets & Digital Banking Platforms

Keywords

• Payments consulting
• Payment strategy advisory
• Payments training programs
• Payment implementation services
• Fintech staffing

Headquarters

HQ city

Woodridge

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Payments Strategy & Consulting: Expert advisory services providing highly regarded advice across the payments industry including strategy development, market research, business cases, market assessments, benchmarking, pricing tools, RFP/RFI support, fraud/risk frameworks, industry round tables, market entry support, technical advisory, and government relations.
2. Payments Fundamentals Training: Two full days or four half days of deep dive payments education program offered remotely or on-site for groups, covering payment lifecycle, global payment systems, card payments, and payment technologies.
3. Payments Implementations: Implementation services including gap analysis, solution development and execution, strategic planning, project management, analytics strategy development, operations workflows, and post-implementation support.
4. Payment Skillset Enhancement / Recruiting: Staffing and recruiting services for the payments space, connecting companies with payment talent and helping professionals find opportunities in the payments, technology, cards, and fintech sectors.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Swivel Payment Solutions is a payment consulting firm offering a 360-degree service portfolio across Strategy, Insights, and Education. The firm delivers expert advisory on merchant acquiring, online payments, card issuing, real-time payments, and payment infrastructure, along with structured payments training programs, payment solutions implementation services, and payments-focused recruiting and staffing support.

Product overview

Swivel Payment Solutions is a payment consulting firm offering a 360-degree service portfolio centered on three main areas: Strategy, Insights, and Education. The company provides four integrated service offerings: (1) Payments Strategy & Consulting for strategy development, market research, and advisory services; (2) Payments Fundamentals Training for educating payment professionals on the payment lifecycle and systems; (3) Payment Skillset Enhancement for recruiting and staffing in the payments sector; and (4) Payments Implementations for implementing payment solutions including gateways and orchestrators. The company uses a data-driven approach to help clients understand and optimize payment costs, with specialties in interchange optimization, chargeback management, and least-cost routing strategies.

Differentiator

Problem solved

Functional benefit

Products and services

• Payments Strategy & Consulting Expert advisory services for merchants and large organizations across the payments value chain, including strategy development, market research, business cases, market assessments, benchmarking, pricing tools, RFP/RFI support, fraud/risk frameworks, industry round tables, market entry support, technical advisory, and government relations.
• Payments Fundamentals Training A comprehensive two-day or four-half-day payments education program covering the payment lifecycle, global payment systems, card payments (credit, debit, mobile), payment ecosystem entities, C2B/C2C/B2B flows, payment technologies, digital wallets, tokenization, and new payment infrastructure. Offered remotely or on-site for groups, priced at $1,999 per participant with one after-class private session included.
• Payments Implementations Implementation services for businesses adopting payment gateways, orchestrators, or end-to-end solutions. Includes gap analysis, solution development and execution, strategic planning and project management, analytics strategy and operations workflows development, and post-implementation training and support.
• Payment Skillset Enhancement Staffing and recruiting services connecting payment professionals with opportunities in the payments, technology, cards, and fintech sectors. Includes talent matching for employers and career support/training for job seekers in the payments industry.

Quantifiable outcome

• Clients save millions through payment optimization
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Glenbrook Partners: Established payments-focused consultancy providing advisory, research, and education to merchants, processors, and networks. Direct peer to Swivel's strategy consulting, training, and payments expertise offering, with similar vendor-neutral positioning.
• The Strawhecker Group: Specialized payments consultancy delivering strategy and research to merchants, acquirers, and fintechs. Direct peer to Swivel, with overlapping payment-optimization, interchange, and merchant-advisory focus areas.
• Mercator Advisory Group: Payments and banking research and advisory firm serving financial institutions and merchants. Direct peer to Swivel given parallel focus on payments research, advisory, and benchmarking services for enterprise clients.
• Aite-Novarica Group: Research and advisory firm covering financial services, with deep payments practice serving banks, networks, and merchants. Direct peer to Swivel's enterprise payment-strategy and implementation advisory positioning.
• Novantas: Financial services research and advisory firm with a payments and retail banking practice. Direct peer that competes with Swivel for enterprise advisory mandates in payments and merchant services.

Broad incumbents

• Capgemini: Global professional services firm with a significant Payments and Financial Services practice serving enterprise clients, including merchants and banks. Broad incumbent that Swivel competes against for larger enterprise payment-strategy engagements.
• McKinsey & Company: Global management consultancy with a Payments Practice and extensive Fortune 1000 relationships. Broad incumbent whose scale and C-suite access Swivel must work around in enterprise payment-advisory pursuits.
• Bain & Company: Global consultancy with a strong Financial Services and Payments practice serving global merchants and banks. Broad incumbent competitor for premium payment-strategy engagements.
• Oliver Wyman: Global management consultancy with a deep Payments, Cards, and Merchant practice (including the Marlborough/HBKS legacy). Broad incumbent competing directly with Swivel for enterprise payments advisory work.
• Accenture: Global professional services firm with a sizable Financial Services / Payments practice serving banks and merchants on strategy and large-scale implementation. Broad incumbent that dominates enterprise procurement vehicles where Swivel must compete for sub-engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/swivelpays

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Swivel Payment Solutions