Grafdom
Grafdom is a Dubai-headquartered full-service digital agency founded in 2005, delivering web design, digital marketing, creative design, photography, and videography to enterprise, government, and SME clients across the UAE and broader Middle East, with offices in Dubai and Abu Dhabi.
- Company typePrivate
- Founded2005
- HeadquartersDubai, United Arab Emirates
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Grafdom does
Grafdom is a Dubai-headquartered full-service digital agency founded in 2005 that delivers web design and development, digital marketing, creative design, photography, and videography services to enterprise, government, and SME clients across the UAE and broader Middle East. The company operates from two offices — Dubai (Al Barsha) and Abu Dhabi (Al Mamoura Building, Muroor Road) — and maintains an in-house production capability covering SEO, PPC, social media management, exhibition stand design, annual corporate report design, web hosting, and website maintenance. Underlying technology is built primarily on industry-standard CMS platforms (WordPress, Drupal, Joomla, Blogger), supplemented by a proprietary payment gateway product, DialogPay, which offers unified checkout and WhatsApp Checkout integration for UAE merchants.
The business model is a hybrid of project-based fees (web design, logo design, brochure design, exhibition stands, annual reports, photography, video) and recurring revenue (hosting for 450+ client domains, website maintenance retainers, digital marketing retainers). Pricing is custom and quote-based with no published rate cards, and go-to-market is enterprise field sales targeting CMOs and CIOs of large organizations, augmented by event-driven demand from major UAE trade shows including GITEX, Gulfood, Arab Health, Arabian Travel Market, IDEX, and Dubai Airshow. Customer segments span SMEs, large enterprises (Nissan, Ferrari, Airbus, LG Gulf, Mercedes, Lulu Group, Nakheel, Royal Jet, Fairmont), and government and publicly listed entities (ADNOC, Emirates Investment Authority, TCA Abu Dhabi, plus 100+ companies on DFM and ADX). Grafdom also operates wholly-owned sub-brands Edarabia (education community platform) and Medarabia (healthcare community platform) as adjacent ecosystem assets.
Grafdom firmographics
Firmographics- Name
- Grafdom
- Website
- https://grafdom.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Grafdom is a Dubai-headquartered full-service digital agency founded in 2005, delivering web design, digital marketing, creative design, photography, and videography to enterprise, government, and SME clients across the UAE and broader Middle East, with offices in Dubai and Abu Dhabi.
- Ownership category
- akta.pro rank
Grafdom industry classification
Industry- Product category
- Digital Marketing and Web Design Services
- NAICS
- Advertising, Public Relations, and Related Services (5418), Media Buying Agencies (54183), Graphic Design Services (541430)
- SIC
- Services-Advertising (7310), Services-Mailing, Reproduction, Commercial Art & Photography (7330)
- akta.pro primary industry
- Paid Social Advertising Management (MPAAACAC)
- akta.pro secondary industries
- Paid Social Advertising (BPAFACAB), Search Engine Marketing (SEM) / Paid Search (PPC) (BPAFACAA)
Keywords
Where Grafdom is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices2 records
Markets served
Grafdom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Web Design & Development: Custom website design, e-commerce solutions, and web hosting services. Project-based with ongoing maintenance contracts.
- Digital Marketing Services: Social media marketing, SEO, Google Ads (PPC), copywriting, blog management, and email marketing services. Typically retainer-based or ongoing service contracts.
- Creative Design Services: Logo design, brand guidelines, annual report design, brochure design, and exhibition stand design. Project-based creative services.
- Photography & Videography: Professional photography and video production services for events, corporate headshots, product shoots, and wedding coverage.
- Website Maintenance & Hosting: Ongoing website maintenance, hosting services, and technical support. Recurring revenue from 450+ hosted domains.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom project-based pricing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Grafdom product offering
Product offeringCore offering
Grafdom is a Dubai-based digital agency delivering custom web design and development, digital marketing (social media, SEO, PPC), brand identity and creative design, professional photography, and video production services for SMEs, enterprises, and government entities across the UAE and Middle East. It also offers supporting services including web hosting, website maintenance, e-commerce, cybersecurity, mobile app development, copywriting, blog management, email marketing, and content digitization, along with its proprietary DialogPay payment gateway with WhatsApp Checkout.
Product overview
Grafdom is a digital agency offering an integrated suite of creative and marketing services. The core offering centers on web design (including responsive design and UX/UI) and social media marketing across major platforms. These are complemented by search marketing services (SEO and PPC advertising), visual design services (logo design, brand guidelines, brochure design, annual corporate reports), and production services (professional photography and video production). Supporting digital services include web hosting with UAE-based servers, website maintenance, e-commerce solutions, cybersecurity, mobile app development, and DialogPay payment gateway. Content services encompass copywriting, blog management (supporting WordPress, Blogger, Drupal, and Joomla), email marketing campaigns, and content digitization. The agency primarily serves businesses in Dubai, Abu Dhabi, and the broader Middle East region.
Differentiator
Problem solved
Functional benefit
Brands
- DialogPay: A unified checkout and payment gateway solution offering WhatsApp checkout and unified payments for UAE businesses.
Products and services
- Web Design
Quantifiable outcome
- Reduced monthly advertising cost by AED 3000 while maintaining clicks
- +5 more outcomes
Companies that use Grafdom
Customer profileNamed customers22 records
Segments6 records
Ideal customer profiles4 records
Grafdom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Grafdom partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights5 records
Grafdom competitors and assessment
Company assessmentDirect peers
- Socialize: UAE-based digital agency offering social media management, content creation, and digital advertising services to regional brands. Closely overlaps with Grafdom's core social media and PPC services and targets the same Gulf enterprise and SME segment.
- Chain Reaction: Digital marketing agency founded in the Gulf with operations in Saudi Arabia and the UAE. Offers SEO, social media marketing, web development, and content services directly comparable to Grafdom's core offerings in the same regional market.
Broad incumbents
- Ogilvy: Global advertising and marketing network with deep UAE and Middle East operations under Ogilvy MENA. Offers brand strategy, digital, social, and creative services that overlap directly with Grafdom, but at vastly larger scale and across global clients.
- VML: Global creative and digital agency (formerly VMLY&R) with Middle East operations providing brand experience, commerce, and integrated marketing. Overlaps with Grafdom's web design, social, and digital strategy capabilities but as part of a larger enterprise suite.
- Havas Middle East: Havas Group's Middle East operations provide integrated communications, digital, and creative services across the UAE. Targets similar enterprise and government clients as Grafdom through a global network platform.
- Leo Burnett MEA: Global creative network with significant Middle East and Africa presence delivering brand, advertising, and digital marketing solutions. Competes for the same premium Gulf enterprise accounts as Grafdom under a global holding-company structure.
Regional players
- TBWA\RAAD: Middle East-focused advertising and digital agency under the TBWA network, headquartered in the UAE. Provides creative, digital, and content services to Gulf-region brands and is a directly comparable regional competitor for the same UAE enterprise client base.
- FP7 McCann: McCann Worldgroup's Middle East operation delivering advertising, digital, social, and PR services across the UAE and KSA. Comparable as a regional full-service agency chasing similar Gulf-based enterprise and government clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Grafdom social profiles
Digital presenceGrafdom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Grafdom leadership team
Management profileNumber of profiles
Profiles1 record
Grafdom subsidiaries and ownership
Company hierarchySubsidiaries3 records
Grafdom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Grafdom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Grafdom
What does Grafdom do?
Grafdom is a Dubai-based digital agency delivering custom web design and development, digital marketing (social media, SEO, PPC), brand identity and creative design, professional photography, and video production services for SMEs, enterprises, and government entities across the UAE and Middle East. It also offers supporting services including web hosting, website maintenance, e-commerce, cybersecurity, mobile app development, copywriting, blog management, email marketing, and content digitization, along with its proprietary DialogPay payment gateway with WhatsApp Checkout.
Is Grafdom a public or private company?
Grafdom is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Grafdom founded?
Grafdom was founded in 2005. It employs 11 to 50 people.
Where is Grafdom based?
Grafdom is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does Grafdom make money?
Five revenue lines are on record. Web Design & Development is the primary driver. The others are digital Marketing Services, creative Design Services, photography & Videography and website Maintenance & Hosting.
Who are Grafdom's main competitors?
Direct peers on record are Socialize and Chain Reaction. Broad incumbents are Ogilvy, VML, Havas Middle East and Leo Burnett MEA. Regional players are TBWA\RAAD and FP7 McCann.
Does Grafdom have an API?
No public API is recorded for Grafdom.
What industry is Grafdom in?
Grafdom's product category is Digital Marketing and Web Design Services. Its primary akta.pro industry code is MPAAACAC, Paid Social Advertising Management, with a secondary code of BPAFACAB, Paid Social Advertising. Its NAICS code is 5418 and its SIC code is 7310.