Charter West Bank
CharterWest Bank is a privately held Nebraska state-chartered community bank providing retail, small-business, agricultural, and mortgage lending to consumers, businesses, and farmers across more than 20 branches and mortgage offices in Nebraska, Iowa, and South Dakota.
- Company typePrivate
- Founded1983
- HeadquartersLincoln, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Charter West Bank does
CharterWest Bank is a privately held, Nebraska state-chartered community bank founded in 1983 and opened for business in 1985 in West Point, Nebraska. It provides retail, small-business, agricultural, and mortgage lending services across more than 20 branches, mortgage offices, and Interactive Teller Machine (ITM) locations spanning Nebraska, western Iowa, and Sioux Falls, South Dakota. The bank serves individuals, small businesses, and farm operators, with agricultural lending treated as a distinct line of business in keeping with the bank's rural Nebraska origins and Nebraska's farming economy; commercial real estate, treasury management, and Insured Cash Sweep services round out the business banking stack.
The core technology layer consists of CharterNet (web-based online banking) and CharterGo (iOS/Android mobile banking), both powered by Fiserv and supporting transfers, bill pay via CheckFree, mobile check deposit, and card controls; biometric login, digital wallets (Apple Pay, Google Pay, Samsung Pay), and E-Alerts run on top. CharterLive Interactive Teller Machines extend teller service via two-way video, and a dedicated CharterWest Mortgage Home Loan Portal supports the mortgage division originated from the 2005 Major Mortgage acquisition. Treasury Management adds Remote Deposit Capture, Merchant Processing, Sweep Accounts, and Insured Cash Sweep for business clients. The bank holds FDIC insurance, NMLS registration (#466077), and Equal Housing Lender status.
CharterWest generates revenue primarily through net interest income on personal, business, agricultural, and mortgage loans, supplemented by deposit-account fees, wire transfer fees, treasury management service fees, and mortgage origination revenue. Pricing is largely transparent only for ancillary services (Bill Pay $5.95/month after promo, $10 next-day external transfers, mobile deposit free up to $2,000/day), while core deposit and lending rates are not publicly disclosed. The bank is locally owned with no identified private-equity or institutional backing, governed by a President (Jim Murphy) and a network of branch presidents and VPs embedded in each market.
Charter West Bank firmographics
Firmographics- Name
- Charter West Bank
- Legal name
- CharterWest Bank
- Website
- https://charterwest.com
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CharterWest Bank is a privately held Nebraska state-chartered community bank providing retail, small-business, agricultural, and mortgage lending to consumers, businesses, and farmers across more than 20 branches and mortgage offices in Nebraska, Iowa, and South Dakota.
- Ownership category
- akta.pro rank
Charter West Bank industry classification
Industry- Product category
- Community Banking
- NAICS
- Commercial Banking (52211)
- SIC
- State Commercial Banks (6022)
- akta.pro primary industry
- Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)
- akta.pro secondary industry
- Agricultural & Rural Cooperatives (Farm Credit/Co-op Banks) (FSABAEAG)
Keywords
Where Charter West Bank is headquartered
LocationHeadquarters
- HQ city
- Lincoln
- HQ country
- United States
- HQ region
- North America
Offices22 records
Markets served
Charter West Bank business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Interest Income from Lending: The bank generates revenue primarily through interest earned on loans including personal loans, business loans, agricultural loans, and mortgage loans.
- Deposit Account Fees: Fees associated with deposit accounts including checking and savings accounts.
- Wire Transfer Fees: Fees charged for sending and receiving domestic wire transfers.
- Mortgage Lending: Revenue from residential mortgage originations and servicing.
- Bill Payment Services: CheckFree Bill Pay service with fees after promotional period if minimum payment requirements not met.
- Treasury Management Services: Business treasury management services including merchant processing, remote deposit capture, and sweep accounts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | CharterNet Online Banking - complimentary service |
| Subscription | Monthly | Bill Pay service |
| Transaction based/ take rate | Pay-as-you-go | TransferNow external transfers |
| Freemium | Monthly | ATM transactions |
| Usage-based | Pay-as-you-go | Mobile Deposit limits |
| Transaction based/ take rate | Pay-as-you-go | Wire transfers |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
Charter West Bank product offering
Product offeringCore offering
CharterWest Bank is an independent, FDIC-insured community bank providing personal banking, business banking, agricultural lending, and mortgage lending services through more than 20 branch locations across Nebraska, Iowa, and South Dakota. It supplements in-branch service with digital banking platforms (CharterNet online banking, CharterGo mobile banking) and interactive teller machines (CharterLive ITMs). The bank originates loans and accepts deposits across consumer, commercial, and farm segments, and supports customers with treasury management, merchant processing, wire transfer, ACH, and online/mobile tools.
Product overview
CharterWest Bank offers a community banking platform organized into five customer-facing sub-brands — Personal Banking, Business Banking, Agricultural Banking, Mortgage/Home Lending, and Treasury Management — supported by a suite of shared self-service banking technologies. The core digital banking layer consists of CharterNet Online Banking (web-based, 24/7) and CharterGo Mobile Banking (iOS/Android app), which together provide account access, transfers, bill payment, mobile check deposit, and debit card management. These are extended by complementary services including TransferNow (external account-to-account transfers), CharterGreen (paperless eStatements), E-Alerts (real-time notifications via SMS/email/push), CheckFree Bill Pay, and CharterLive ITMs (interactive teller machines at branch locations). The mobile banking app also includes Biometric Login (Face ID/Touch ID) and Card Controls for debit card management. For mortgage customers, the bank operates a dedicated home lending division with loan officers across Nebraska and Iowa, supported by the CharterWest Mortgage Home Loan Portal. Business customers access Treasury Management services including Business Online, Insured Cash Sweep, Merchant Processing, Remote Deposit Capture, and Sweep Accounts. All services are powered by Fiserv technology infrastructure, and the debit card is issued on the Visa network with support for Apple Pay, Google Pay, and Samsung Pay mobile wallets.
Differentiator
Problem solved
Functional benefit
Brands
- CharterLive: Interactive Teller Machines (ITM) allowing customers to speak with a CharterWest teller through two-way live video.
- CharterGo
- CharterNet
- CharterGreen
Products and services
- Personal Banking Consumer deposit and loan products including checking, savings, money market, certificates of deposit, personal loans, and Visa debit cards for individual customers across Nebraska, Iowa, and South Dakota.
- Business Banking Deposit, lending, treasury management, merchant processing, ACH origination, wire transfer, and remote deposit services for small and mid-sized businesses, including QuickBooks integration and paperless options.
- Agricultural Banking Farm and ranch lending, agricultural operating lines, livestock financing, and equipment loans tailored to the production cycles of Midwest crop and livestock operations.
- Mortgage Lending Home purchase, refinance, and home equity mortgage products for owner-occupiers and investors, with applications processed locally rather than through a third-party call center.
- Treasury Management Cash management, ACH origination, wire transfer (including TransferNow), remote deposit capture, QuickBooks connectivity, and positive pay services for business customers managing daily cash flow.
- Visa Debit Card Visa-branded debit card issued to personal and business deposit account holders, with card-control features including transaction limits, merchant restrictions, geographic restrictions, and on/off toggles via SMS text and the mobile app.
- CharterNet Online Banking Web-based online banking platform (powered by Fiserv) that lets customers view accounts, transfer funds, pay bills, view eStatements, send wire transfers via TransferNow, download transaction data, and access Quicken and QuickBooks connectivity.
- CharterGo Mobile Banking Mobile banking application that provides biometric login (face/fingerprint), bill pay, eStatements, card controls, alerts, and mobile check deposit for personal and business customers.
- CharterLive Interactive Teller Machines (ITMs) Video-banking kiosks that let customers speak with a live, remote teller to perform account transactions, deposits, withdrawals, transfers, and account inquiries outside of staffed branch hours.
Companies that use Charter West Bank
Customer profileSegments4 records
Ideal customer profiles3 records
Charter West Bank technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
AI capability1 record
Feature8 records
Charter West Bank partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
Charter West Bank competitors and assessment
Company assessmentBroad incumbents
- Great Western Bank: Regional multi-state community bank with significant presence in Nebraska, Iowa, and South Dakota; directly overlaps with CharterWest's three-state footprint and consumer/business/ag service mix, though at larger scale.
- Heartland Financial USA (HTLF): Multi-state community banking franchise with operations across the Midwest including Iowa and Nebraska markets; regional peer with overlapping community focus and broader product set.
- First National Bank of Omaha (FNBO): Largest Nebraska-headquartered commercial bank with multi-state presence offering consumer, business, agricultural, and mortgage banking - overlapping services and product breadth at significantly larger scale.
Direct peers
- Union Bank & Trust Company: Lincoln, Nebraska based community bank offering personal, business, ag, and mortgage banking with a strong Nebraska franchise; closest-in-market peer competing head-to-head for similar consumer, business, and ag customers.
- Pinnacle Bank (Lincoln, NE): Lincoln-headquartered Nebraska community bank providing personal, business, and agricultural banking across multiple locations with a local decision-making focus - directly comparable in scale, footprint, and product mix to CharterWest.
- West Gate Bank: Lincoln-based Nebraska community bank offering personal, business banking, and mortgage lending across multiple locations; similar scale and community-banking value proposition to CharterWest.
- Core Bank (Omaha): Omaha-headquartered community bank serving Nebraska businesses and consumers with personal, business, and treasury management services; comparable scale and metropolitan Nebraska footprint overlap.
- Security National Bank (Omaha): Omaha-based community bank offering personal, commercial, and wealth management services across Nebraska; matches CharterWest's community-banking model in the same regional market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Charter West Bank social profiles
Digital presenceCharter West Bank compliance and trust
Trust signalCompliance3 records
Charter West Bank financial estimates
Financial estimateRevenue estimate
Valuation estimate
Charter West Bank leadership team
Management profileNumber of profiles
Profiles1 record
Charter West Bank funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Charter West Bank M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Charter West Bank
What does Charter West Bank do?
CharterWest Bank is an independent, FDIC-insured community bank providing personal banking, business banking, agricultural lending, and mortgage lending services through more than 20 branch locations across Nebraska, Iowa, and South Dakota. It supplements in-branch service with digital banking platforms (CharterNet online banking, CharterGo mobile banking) and interactive teller machines (CharterLive ITMs). The bank originates loans and accepts deposits across consumer, commercial, and farm segments, and supports customers with treasury management, merchant processing, wire transfer, ACH, and online/mobile tools.
Is Charter West Bank a public or private company?
Charter West Bank is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Charter West Bank founded?
Charter West Bank was founded in 1983. It employs 101 to 250 people.
Where is Charter West Bank based?
Charter West Bank is headquartered in Lincoln, United States, in the North America region.
How does Charter West Bank make money?
Six revenue lines are on record. Interest Income from Lending is the primary driver. The others are deposit Account Fees, wire Transfer Fees, mortgage Lending, bill Payment Services and treasury Management Services.
Who are Charter West Bank's main competitors?
Broad incumbents on record are Great Western Bank, Heartland Financial USA (HTLF) and First National Bank of Omaha (FNBO). Direct peers are Union Bank & Trust Company, Pinnacle Bank (Lincoln, NE), West Gate Bank, Core Bank (Omaha) and Security National Bank (Omaha).
Does Charter West Bank have an API?
No public API is recorded for Charter West Bank.
What industry is Charter West Bank in?
Charter West Bank's product category is Community Banking. Its primary akta.pro industry code is FSABAEAA, Community Credit Unions (Retail/Consumer Focus), with a secondary code of FSABAEAG, Agricultural & Rural Cooperatives (Farm Credit/Co-op Banks). Its NAICS code is 52211 and its SIC code is 6022.