Alphatec

What Alphatec does

Alphatec is a privately held UK-based SaaS company, founded in 1996 and operating across roughly 11–50 employees, that sells vertical software for claims, risk, legal case, time, and works management. Its product portfolio centers on ClaimControl (insurance claims management with FNOL and motor module capabilities), RiskControl (risk management information system), CaseControl (legal case management), Timebox (time recording), WASP (works activity scheduling), Avers (insurance platform), AlphaBI (business intelligence integration), and Health & Safety Control (incident management). The platform is delivered as a cloud-native SaaS product hosted on Microsoft Azure, with API integrations to external systems including DVLA (for motor claims) and SharePoint (for document management), and supports multi-region deployment in the US, EU, and UK.

The company serves approximately 17 vertical sectors — insurance, insurance brokers, government, financial services, retail, transport and logistics, education, emergency services, facilities management, housing, legal, property, manufacturing, construction, utility companies, hospitals, and care homes — with named customers that include Scottish Fire & Rescue Service, Northumberland County Council, Willis Insurance, Moat, Riverside Group, WH Smith, VINCI Construction, Newcastle University, Atalian Servest, and Trust Utility Management. All products are sold on an annual SaaS subscription basis with no upfront capital expenditure required, and pricing is handled through direct enterprise sales supported by 'Request a Demo' and 'Request a Brochure' calls-to-action. Alphatec holds ISO 27001 and Cyber Essentials certifications and is GDPR-aligned, positioning it to sell into regulated, risk-sensitive buyers. Revenue, funding, and ownership details are not publicly disclosed.

Name

Alphatec

Legal name

Alphatec

Website

https://alphatec.net

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Alphatec is a UK-based private SaaS provider founded in 1996 that sells claims, risk, legal case, time, and works management software to enterprise and public-sector buyers across roughly 17 verticals via direct sales on annual subscriptions.

Ownership category

akta.pro rank

Product category

Insurance Claims Management Software

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Insurance Carriers and Related Activities (524)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Insurance Agents, Brokers & Service (6411)

akta.pro industry

PRIMARYFSAGAGAC

Claims Management & Digital FNOL Platforms

Financial & Insurance/Financial Technology (Fintech)/Insurtech Platforms (Digital Insurance Enablement)

SECONDARYFSAGAGAB

Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS)

Financial & Insurance/Financial Technology (Fintech)/Insurtech Platforms (Digital Insurance Enablement)

Keywords

• Claims management software
• Insurance claims processing
• Risk management information system
• Legal case management software
• Works activity scheduling

Headquarters

HQ city

Dodford

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription Model: All solutions are provided under a Software as a Service (SaaS) model. Customers subscribe to the platform and receive continuous updates and enhancements throughout the year. The model provides flexibility to upgrade and downgrade services as needs change.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Alphatec provides cloud-based SaaS software solutions for claims management, risk management, legal case management, time management, and business intelligence, delivered through a platform-plus-modules architecture. The flagship product ClaimControl manages the full insurance claims lifecycle (FNOL, intake, tracking, policy and financial integration), while complementary solutions such as RiskControl (RMIS), CaseControl, Timebox, WASP, AlphaBI, Avers, and H&S Control serve adjacent operational needs across 17+ industry sectors including insurance, government, construction, education, healthcare, and utilities.

Product overview

Alphatec offers a platform-plus-modules architecture centered around claims, risk, and case management software delivered as SaaS. The core products include ClaimControl (insurance claims management), RiskControl (RMIS), CaseControl (legal case management), Timebox (time management), WASP (works activity scheduling), Avers (insurance platform), AlphaBI (business intelligence), and Health & Safety Control. These solutions integrate with each other and support sector-specific deployments across insurance, government, healthcare, manufacturing, education, and other industries.

Differentiator

Problem solved

Functional benefit

Brands

• ClaimControl: Intelligent insurance claims management software that feeds into business operations and works from anywhere.
• CaseControl
• RiskControl
• WASP (Works Activity Scheduling Platform)
• AlphaBI
• Timebox
• Avers
• H&S Control

Products and services

• ClaimControl Cloud-based intelligent insurance claims management software for organizations to manage the full claims lifecycle from anywhere, featuring FNOL capture, claims tracking, policy integration, motor inspections, document management, and financial tracking. Used by insurers, brokers, councils, housing providers, retail, transport, emergency services, and universities.
• RiskControl (RMIS) Risk Management Information System that helps organizations identify, manage, and monitor all business risk, with data management and governance at its core, targeted at risk-sensitive and regulated environments.
• CaseControl Cloud-based legal case management software providing case handling, document management, bundling, redaction, time and expense tracking, project management, and workflow automation for law firms, legal departments, and in-house legal teams.
• Timebox Cloud-based time management and time recording software that helps businesses understand time utilization, costs, efficiencies, and profitability with powerful reporting functionality and mobile access for billing and practice alignment across staff and clients.
• WASP (Works Activity Scheduling Platform) Cloud-based field service and works management platform for planning, scheduling, and tracking works activity across contractors, direct labour, and subcontractors with real-time visibility, works orders, evidence collation, and invoicing, used by utilities, construction firms, and local authorities to reduce liability and improve workforce efficiency.
• Avers Comprehensive cloud-based all-in-one insurance software platform designed to manage claims and insurance operations end-to-end for insurers, brokers, and TPAs.
• AlphaBI Business Intelligence integration solution that consolidates operational and claims data into centralized data warehouses and BI platforms, enabling informed decisions on efficiency and profitability for insurance and risk operations.
• Health & Safety Control (H&S Control) Incident management system that captures full details of incidents in real time, enabling root cause analysis, risk-area identification, training needs analysis, and qualified officer follow-up across multi-site and frontline operations.

Quantifiable outcome

• 66.67% of existing customers cite 'ease of use' as what they like best about ClaimControl
• +3 more outcomes

Named customers16 records

Segments16 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature10 records

Partnerships

Two partnerships are on record, tiered core.

• Microsoft AzurecoreTechnology or IntegrationAlphatec's solutions are hosted on Microsoft Azure, providing a trusted cloud environment for reliability, resiliency, and data protection. This partnership enables secure SaaS delivery with global infrastructure.
• DVLA (Driver and Vehicle Licensing Agency)coreTechnology or IntegrationClaimControl's motor module integrates with DVLA systems, allowing vehicle registration numbers to be verified and auto-populating vehicle information upon entry. This integration streamlines motor claims processing for UK customers.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Snapsheet: Cloud-native claims management platform with mobile FNOL and virtual appraisal for P&C insurers. Overlaps with Alphatec's ClaimControl and FNOL products for auto and property claims handling.
• Hi Marley: Intelligent messaging platform purpose-built for insurance claims communication. Adjacent to Alphatec's claims workflow, intersecting where insurers prioritize digital FNOL and adjuster-to-policyholder communication.
• ClaimVantage: Cloud claims and absence management software for life, health, and disability insurers. Comparable to Alphatec's claims-centric stack for insurers seeking specialized, modern claims tooling.

Direct peers

• Insurity: Insurance software suite covering policy, billing, and claims for P&C carriers, MGAs, and TPAs. Directly competes with Alphatec in claims and policy administration for specialty and mid-market insurers.
• Riskonnect: Integrated risk management (IRM/RMIS) platform with claims, risk, and compliance modules. The most direct competitor to Alphatec's RiskControl RMIS offering across mid-market and enterprise buyers.
• Origami Risk: Unified risk, claims, and insurance platform used by TPAs, brokers, and self-insureds. Highly comparable to Alphatec's RiskControl and ClaimControl for the broker and TPA segments.
• Sapiens International: Provider of insurance software platforms for property/casualty, life, and reinsurance, including claims management. Closely comparable to Alphatec's Avers and ClaimControl for mid-market and specialty insurers.
• Ventiv Technology: RMIS and claims management software for insurance, risk, and claims professionals. Direct overlap with Alphatec's RiskControl and ClaimControl suites for risk and claims buyers.

Broad incumbents

• Duck Creek Technologies: Cloud-native insurance SaaS suite for P&C carriers spanning claims, policy, and billing. Overlaps with Alphatec's Avers and ClaimControl offerings for insurers and TPAs seeking end-to-end platforms.
• Guidewire Software: Dominant insurance core platform vendor serving global P&C insurers with claims, underwriting, and billing suites. Competes with Alphatec at the upper end of the insurance market that Alphatec also targets with ClaimControl and Avers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/alphatecuk
• LinkedInlinkedin.com/company/alphatec

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alphatec