Samaritan

What Samaritan does

Samaritan Health is a not-for-profit, independent community healthcare system headquartered in Watertown, New York, anchored by Samaritan Medical Center, a 290-bed acute-care hospital established in 1881. The system operates a full continuum of care including two long-term care facilities (Samaritan Keep Home, 272 beds, and Samaritan Summit Village, 288 beds), Family Health Centers across Jefferson and Oswego Counties, an in-house pharmacy (Samaritan CareRx), home health services, and outpatient specialty clinics. It serves a mix of civilian and military populations — notably the Fort Drum community — across the North Country region of New York State, with the only Level II Neonatal Intensive Care Unit in the region.

Samaritan offers comprehensive inpatient and outpatient services spanning emergency medicine, da Vinci robotic-assisted surgery, cancer care, cardiology, neurosurgery, orthopedics, behavioral health, maternity, pediatrics, imaging, laboratory, rehabilitation, wound care, infusion, and women's wellness. Underlying technology consists of a third-party Electronic Medical Record, the MySamaritanHealth patient portal, and a Nuance PowerShare integration for secure medical-image sharing; the system does not develop proprietary technology or AI/ML capabilities. Samaritan is regulated under HIPAA, EMTALA, and Joint Commission standards, holds Primary Stroke Center Certification (awarded June 2026), and is a designated Children's Miracle Network Hospital.

The system generates revenue through patient care services billed to Medicare, NYS Medicaid, Tricare, Medicare Advantage, HMO, Healthcare Exchange, and Medicaid Managed Care plans, using a CMS-mandated hospital chargemaster with payer-negotiated rates. GTM is purely direct-to-consumer regional healthcare delivery; there is no public API, no commercial product offering, and no AI or data-as-a-service business line. Governance is via a Board of Trustees under New York State not-for-profit law, with no parent company, PE, or VC ownership identified.

Name

Samaritan

Legal name

Samaritan Medical Center

Website

https://samaritanhealth.com

Company type

Private

Founded year

1881

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Samaritan Health is a not-for-profit community healthcare system in Watertown, NY, anchored by a 290-bed hospital and two 272/288-bed long-term care facilities. It delivers a full continuum of inpatient, outpatient, and home health services to civilian and military populations across the North Country region of New York.

Ownership category

akta.pro rank

Product category

Community Healthcare Services

NAICS

Health Care and Social Assistance (62)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

Keywords

• Community healthcare services
• Acute care hospital
• Long-term care
• Primary and specialty care
• Home health services

Headquarters

HQ city

Watertown

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Samaritan Medical Center generates revenue through providing inpatient and outpatient healthcare services including primary care, emergency care, specialized medical and surgical services, and long-term care. Services are billed to patients and their insurance providers including Medicare, Medicaid, and commercial insurance.
2. Hospital Chargemaster/Gross Charges: The hospital sets gross charges for every individual service rendered within their chargemaster (CDM - charge description master). These charges serve as the starting point from which payment is negotiated with individual insurance payers for specific insurance plans.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Samaritan Health is a not-for-profit community healthcare system that delivers a full continuum of inpatient and outpatient medical, surgical, long-term care, and home health services to the civilian and military communities of the North Country region of New York State. Core offerings are anchored by a 290-bed acute care hospital, two long-term care facilities (272-bed and 288-bed), and a network of family health centers, complemented by patient-facing digital services such as a patient portal and online medical image access.

Product overview

Samaritan Health is a comprehensive not-for-profit healthcare system anchored by Samaritan Medical Center, a 290-bed community hospital in Watertown, NY, supplemented by two long-term care facilities (Samaritan Keep Home with 272 beds and Samaritan Summit Village with 288 beds), multiple Family Health Center outpatient locations, and specialty clinic sites. The system operates a full continuum of inpatient and outpatient services spanning emergency medicine, surgical care (including da Vinci robotic-assisted procedures), cancer treatment, cardiac care, neurosurgery, orthopedics, behavioral health, maternity with Level II NICU, pediatrics, imaging/radiology, laboratory, rehabilitation, wound care, infusion therapy, and home health services. The portfolio includes patient-facing digital services such as MySamaritanHealth patient portal and PowerShare medical image access, community health education programs including maternity classes and caregiver support groups, and workforce development through paid CNA/HHA training programs. The organization maintains Children's Miracle Network Hospital designation, Joint Commission certification, and provides extensive community support including financial assistance and price transparency tools. No public API is offered; the organization does not disclose AI capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Samaritan Medical Center (Acute Care Hospital) A 290-bed not-for-profit acute care community hospital in Watertown, NY, providing a full spectrum of inpatient and outpatient services for civilian and military communities of the North Country.
• Samaritan Keep Home (Long-Term Care)
• Samaritan Summit Village (Long-Term Care and Assisted Living)
• Family Health Centers (Outpatient Primary Care) Primary care network with locations in Jefferson and Oswego Counties providing family medicine and routine healthcare services.
• Home Health Care Medical and supportive care provided in patients' homes for those recovering from illness or managing chronic conditions.
• Samaritan CareRx (Pharmacy) In-house pharmacy services supporting hospital and outpatient prescription needs.
• Robotic Surgery (da Vinci Surgical System) Advanced robotic-assisted surgical procedures using the da Vinci Surgical System, including urology procedures performed by Dr. Kevin Chandler, with services offered through the Surgical Care department.
• Maternity Services with Level II NICU Obstetric care including delivery, postpartum care, and the region's only Level II Neonatal Intensive Care Unit at the Car-Freshner Center for Women and Children; affiliated with Children's Miracle Network.
• Cancer Care Oncology services including treatment, screening, and cancer registry reporting for the North Country region.
• MySamaritanHealth Patient Portal Online patient portal for accessing medical records, viewing test results, scheduling appointments, and communicating with healthcare providers.
• PowerShare Medical Image Access Free secure online portal for accessing medical images and radiology reports, powered by Nuance PowerShare; enables patients to view, download, and share imaging scans with providers from any device.
• CNA Training Program Paid 4-week Certified Nursing Assistant training combining classroom instruction with clinical experience; NYSDOH-certified program leading to state exam eligibility and employment at Samaritan long-term care facilities.
• HHA Training Program Paid 3-week Home Health Aide training program held at Samaritan Summit Village; upon completion, graduates are entered into the NYS Home Health Aide Registry and are eligible for HHA positions.
• American Heart Association Life Support Classes Life support training programs following American Heart Association guidelines including Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Pediatric Life Support, and Instructor Training.
• Hospital Price Transparency Tool Machine-readable pricing data showing gross charges, discounted cash prices, payer-specific negotiated charges, and de-identified min/max rates for shoppable services, published per CMS requirements.
• Financial Assistance Program Financial support for uninsured and underinsured patients unable to pay for essential healthcare services, available regardless of insurance status or ability to pay.

Quantifiable outcome

• Samaritan Medical Center awarded Primary Stroke Center Certification from The Joint Commission
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Nuance PowerSharecoreTechnology or IntegrationSamaritan Health provides free, secure, and convenient online access to medical images via partnership with Nuance PowerShare. This secure system provides patients online access to their medical images at no charge, with unlimited secure storage and the ability to share images with designated doctors.
• Children's Miracle NetworkcoreStrategic or Co-development PartnerSamaritan Medical Center is a Children's Miracle Network hospital. The partnership supports quality healthcare in the North Country through fundraising and community donations. Kinney Drugs recently raised $62,859 for the Children's Miracle Network of Northern New York.
• American Heart AssociationminorStrategic or Co-development PartnerSamaritan Medical Center offers a variety of Life Support training programs presented according to American Heart Association guidelines including Basic Life Support, Advanced Cardiac Life Support, Pediatric Life Support and Instructor Training.
• Samaritan Summit VillagecoreStrategic or Co-development PartnerPart of the Samaritan Health system, Samaritan Summit Village is a 288-bed long-term care and assisted living facility that has established an exceptional reputation for caring for the senior population in northern New York.
• Samaritan Keep HomecoreStrategic or Co-development PartnerPart of the Samaritan Health system, Samaritan Keep Home is a 272-bed long-term care facility recognized as a leader in serving the community's long-term care needs in northern New York.
• Alzheimer's AssociationminorStrategic or Co-development PartnerThe Watertown Caregiver Support Group for dementia caregivers is presented by the Alzheimer's Association, meeting monthly at Samaritan Summit Village.
• Cornell Cooperative Extension of Jefferson CountyminorStrategic or Co-development PartnerProvides breastfeeding support resources for new parents in conjunction with Samaritan's maternity services.
• North Country Prenatal/Perinatal CouncilminorStrategic or Co-development PartnerProvides breastfeeding support resources through the North Country Prenatal/Perinatal Council's maternal and infant health programs.
• Fort Drum Regional Health Planning OrganizationminorStrategic or Co-development PartnerPartners with the Fort Drum Regional Health Planning Organization to provide career exploration opportunities for students including Scrub Club school group tours and individual job shadowing.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Bassett Healthcare Network: Cooperstown, NY-based not-for-profit rural integrated health system spanning a hospital, multiple regional health centers, and long-term care services. Directly comparable to Samaritan as a regional upstate NY community hospital network serving a low-density rural catchment.
• Claxton-Hepburn Medical Center: Not-for-profit community hospital in Ogdensburg, NY serving St. Lawrence County in the North Country region. Operates as a direct geographic peer of Samaritan, providing acute and primary care to a similar rural upstate NY population.
• Carthage Area Hospital: Critical access hospital located just outside Watertown in Jefferson County. Direct competitor within Samaritan's primary service area, competing for primary care and outpatient volume in the same North Country market.
• Lewis County Health System: Rural community hospital and long-term care system in Lowville, NY, serving an adjacent North County county. Comparable scale, payer mix, and rural community hospital operating model.
• Arnot Health: Not-for-profit integrated health system in Elmira, NY operating a regional hospital, long-term care, and outpatient network serving rural southern/upstate New York. Closely analogous to Samaritan in scale, mission, and rural community positioning.

Regional players

• Mohawk Valley Health System: Not-for-profit integrated health system serving the Utica-Rome region of upstate New York with hospitals and outpatient services. Comparable in scale and not-for-profit structure but operates in an adjacent region rather than overlapping Samaritan's primary market.
• Guthrie Health: Not-for-profit multi-hospital system serving the Twin Tiers region of northern Pennsylvania and southern New York. Comparable in community hospital orientation, though anchored across a different geographic catchment from Samaritan.
• Cayuga Medical Center: Not-for-profit community hospital in Ithaca, NY serving the Finger Lakes region. Comparable community-hospital positioning and breadth of services, though operating in a different upstate NY region.

Broad incumbents

• St. Joseph's Health (Syracuse): Large not-for-profit health system in Syracuse that serves as a tertiary referral destination for complex cases originating from Samaritan's service area. Competes for higher-acuity specialty referrals from North Country patients.
• UPMC North Country: Affiliated hospitals within the UPMC system serving parts of the North Country region. Represents broader incumbent competitive pressure within Samaritan's service area from a much larger integrated delivery network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@SamaritanMedicalCenter
• Facebookfacebook.com/SamaritanMedicalCenter
• LinkedInlinkedin.com/company/samaritan-medical-center
• Instagraminstagram.com/samaritan.health

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Samaritan