InfoHandler

What InfoHandler does

InfoHandler, Inc. is a privately held, Durham, North Carolina–based software company founded in 1999 that builds and sells the ezEdMed platform, a cloud-based SaaS solution for Medicaid documentation and Special Education service billing targeted at US public school districts (Local Education Agencies). The platform consolidates service documentation, parental consent capture, student eligibility verification, therapist license validation, peer review reporting, and IEP/student information system integration via automatic nightly data syncs. Its core differentiator is purpose-built automation for school Medicaid compliance workflows that generalist healthcare billing tools do not natively address.

The company generates revenue through two subscription models: a reimbursement percentage model where InfoHandler takes a cut of Medicaid funds recovered on behalf of districts, and a flat-rate annual subscription option. Its go-to-market is sales-led, executing consultative demos and custom quotes to school administrators and Medicaid coordinators, with content marketing via its blog (topics include parental consent rates and cost settlement) supporting top-of-funnel demand. Customers include public school districts across multiple states including Virginia, Kentucky, and North Carolina, with the company claiming 5,000+ schools served, 1.3M+ students, and $17M+ recovered for districts in the 24-25 school year. The company holds HIPAA, OSHA, and SOC 2 Type 2 certifications, and is led by CEO Steve Daugherty, who has run the firm for 25 years. The company is privately held with no disclosed external funding, no parent company, and a small named team of approximately six people.

Name

InfoHandler

Legal name

InfoHandler, Inc.

Website

https://infohandler.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

InfoHandler, founded in 1999 and based in Durham, NC, provides the ezEdMed SaaS platform for Medicaid documentation and Special Education billing to 5,000+ US public school districts, using reimbursement-percentage or flat-rate subscription pricing.

Ownership category

akta.pro rank

Product category

Education Healthcare Billing Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Clinical Forms, Templates & Digital Consent (eSignature) (HLACAAAJ)

Keywords

• School Medicaid billing
• Special education documentation
• Education SaaS platform
• Medicaid reimbursement services
• Student information system integration

Headquarters

HQ city

Durham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription - Reimbursement Percentage: Schools pay by reimbursement percentage model where the company takes a cut of Medicaid reimbursements recovered for school districts.
2. SaaS Subscription - Flat Rate Plan: Alternative flat rate pricing plan available for schools choosing not to pay by reimbursement percentage.
3. Medicaid Recovery Services: $17M+ recovered for school districts in the 24-25 school year, representing the revenue value generated through their Medicaid billing services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

InfoHandler provides the ezEdMed platform, a cloud-based SaaS solution that enables Local Education Agencies and school therapists to document services, manage Medicaid billing, and generate compliance reporting for Special Ed services. The platform features unlimited user accounts, automatic nightly data syncs with student information and IEP systems, peer review reports, and parental consent verification. InfoHandler also performs Medicaid recovery services on behalf of school districts, recovering $17M+ in 24-25 school year.

Product overview

InfoHandler is a Software as a Service provider offering a single unified platform called ezEdMed for Medicaid, Special Ed, and Free Care services documentation and billing for schools and therapists. The platform streamlines school health data management including routine health management (dental screenings, wellness checks), Medicaid billing, parental consent management, and compliance verification. InfoHandler positions itself as an alternative to large enterprise solutions, emphasizing personalized support, transparent pricing with no hidden fees, and direct access to support staff. The product is designed for Local Education Agencies (LEAs), school administrators, therapists (SLPs, OTs, PTs), special education coordinators, and billing staff. The platform integrates with existing student information and IEP systems via automatic nightly data imports.

Differentiator

Problem solved

Functional benefit

Brands

• ezEdMed: InfoHandler's user-friendly platform for service documentation, Medicaid billing, and reporting for schools and therapists.

Products and services

• ezEdMed Platform Cloud-based SaaS platform for service documentation, Medicaid billing, and Special Ed service billing for schools and therapists. Features unlimited user accounts, automatic nightly data syncs with student information and IEP systems, peer review reports that validate parental consent, student eligibility, and therapist license verification before claim submission. Targets Local Education Agencies (LEAs), school administrators, and therapists (SLPs, OTs, PTs).

Quantifiable outcome

• $17M+ recovered for school districts in the 24-25 school year
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Scale indicators5 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Frontline Education: Frontline is a direct competitor in K-12 Medicaid billing and special education management. Both platforms serve Local Education Agencies with documentation, parental consent, and Medicaid claim submission workflows, and both are sold via consultative direct sales to school administrators.
• Healthmaster: Healthmaster (also known as School Health Master) provides school Medicaid billing and health documentation software that overlaps directly with ezEdMed's IEP-driven billing, parental consent, and compliance verification functions.
• Sunburst Software Solutions: Sunburst provides school health and Medicaid billing software focused on the same K-12 LEA customer segment. Its HealthOffice and related modules compete directly with ezEdMed for documentation, billing, and compliance workflows.

Broad incumbents

• PowerSchool Group: PowerSchool is the dominant K-12 student information and education technology platform with overlapping capabilities in special education (IEP) management and integrations with school health/Medicaid billing workflows. As a broad incumbent, it competes for district-wide technology budgets that include specialized Medicaid billing modules.
• Tyler Technologies: Tyler Technologies sells enterprise ERP and K-12 school administration software that includes financial and student services modules. While not a Medicaid billing specialist, it competes at the district-wide procurement level where InfoHandler is sold.
• Infinite Campus: Infinite Campus is a major K-12 student information system whose IEP, health, and special education modules overlap with InfoHandler's documentation and Medicaid billing capabilities. It is a frequent SIS integration partner for billing platforms and an indirect competitor for adjacent workflows.
• Skyward: Skyward is a large K-12 administrative software vendor whose SIS and related modules compete for district-wide contracts that include special education and Medicaid billing workflows served by InfoHandler.

Emerging players

• Edupoint Educational Systems: Edupoint provides K-12 SIS and related modules (including special education) that intersect with IEP-driven Medicaid billing. It integrates with student information systems in a similar way to InfoHandler and competes for district-wide technology buys.
• LINQ (formerly K12 Insight / TADS): LINQ offers a suite of K-12 administration tools including special education and operational modules. It is a regional/emerging competitor in the same school administration and special education documentation space where InfoHandler operates.
• ProEmpress / PROVIDE (school Medicaid billing): ProEmpress and similar state-specific vendors provide Medicaid billing services for school districts, often in a single state. They compete with InfoHandler for LEA contracts in overlapping geographies and represent fragmented competition that constrains InfoHandler's pricing power.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InfoHandler