Driven Solutions
Driven Solutions is a B2B provider of private-label roadside assistance and motor club products, delivering 24/7 call center dispatch and white-label program services to automotive, insurance, financial services, fleet, and government clients across North America and the Caribbean.
- Company typePrivate
- Founded1968
- HeadquartersCarrollton, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
Driven Solutions firmographics
Firmographics- Name
- Driven Solutions
- Legal name
- Driven Solutions, Inc.
- Website
- https://driven-solutions.com
- Company type
- Private
- Founded year
- 1968
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Driven Solutions is a B2B provider of private-label roadside assistance and motor club products, delivering 24/7 call center dispatch and white-label program services to automotive, insurance, financial services, fleet, and government clients across North America and the Caribbean.
- Ownership category
- akta.pro rank
Driven Solutions industry classification
Industry- Product category
- Roadside Assistance and Motor Club Services
- NAICS
- Motor Vehicle Towing (488410), Support Activities for Road Transportation (4884), Automotive Mechanical and Electrical Repair and Maintenance (81111)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Light-Duty Vehicle Mobile Repair & Roadside (Cars/Vans) (TLAKAFAA)
- akta.pro secondary industries
- Roadside Assistance & Towing Memberships (Bundled with Service Contracts) (FSAJALAL), Personal Auto Add-Ons & Endorsements (Roadside, Rental Reimbursement, OEM Parts) (FSAJAAAL), Mobile Tire Service & Emergency Roadside (On-Site) (TLAKADAC)
Keywords
Where Driven Solutions is headquartered
LocationHeadquarters
- HQ city
- Carrollton
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Driven Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Private Label Roadside Assistance Programs: B2B recurring revenue from providing white-label roadside assistance and motor-club products to enterprise clients who resell or offer these services to their own customers under their brand
- Logistics and Heavy Duty Towing Services: Commercial vehicle towing and roadside assistance services for medium and heavy-duty commercial vehicles, providing recurring service contracts with fleet operators
- Travel and Personal Protection Products: Travel protection and personal protection products offered as part of comprehensive motor club packages to clients
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom Program Design |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
Driven Solutions product offering
Product offeringCore offering
Driven Solutions designs and delivers private-label roadside assistance and motor-club programs on a 24/7/365 basis for enterprise clients (automotive companies, warranty providers, insurance carriers, consumer lenders, credit card issuers, associations, fleet operators, and government agencies), providing towing, extrication, flat-tire, battery, lock-out and fuel-delivery services backed by a nationwide call center and qualified service-provider network. Programs can be basic 24/7 Roadside Assistance or deluxe coverage bundling automotive protection, tire repair/replacement, mobile mechanic, aftermarket automotive products, vehicle repair services, travel protection, personal protection, concierge, and lifestyle/wellness benefits. White-label capabilities include direct mail, advertising and fulfillment support so clients can launch branded motor-club offerings.
Differentiator
Problem solved
Functional benefit
Products and services
- 24/7 Roadside Assistance Program Private-label roadside-assistance program providing towing, extrication, flat-tire assistance with spare, fuel/oil/fluid/water delivery, battery jump-start, and lock-out assistance, available 24 hours a day, 7 days a week, designed for enterprise clients that resell the coverage under their own brands.
- Heavy Duty Towing and Commercial Vehicle Roadside Services Commercial-vehicle roadside-assistance and heavy-duty towing services for medium and heavy-duty fleets, including heavy duty towing, road service, and mobile repair for Class 1-8 working vehicles.
- Travel Protection Product Travel protection benefits that help customers reach important business meetings and provide peace of mind while on the road, packaged as part of deluxe motor-club programs for enterprise clients.
- Personal Protection Product A suite of protection benefits integrated with advanced business information resources designed to inform, alert, and assist members during times of need, offered within deluxe motor-club programs.
- Recreational and Specialty Vehicle Roadside Assistance Specialized roadside assistance for recreational vehicles (RVs) and specialty vehicles such as trailers and boats, leveraging a customized provider network with RV-specific technicians.
- White-Label Motor Club Program Launch Services End-to-end support for launching and operating a white-label, customized motor-club program, including direct mail, advertising, and fulfillment services, delivered to enterprise clients that resell the program under their own brand.
Quantifiable outcome
- 12 million+ customers served across client portfolio
- +2 more outcomes
Companies that use Driven Solutions
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles5 records
Driven Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Driven Solutions partnerships and signals
Strategic signalScale indicators4 records
Driven Solutions competitors and assessment
Company assessmentDirect peers
- Agero: Agero is the largest direct B2B roadside assistance and connected vehicle services platform in North America, offering white-label motor club, dispatch, and claims management for automotive OEMs, insurers, and financial institutions — the same white-label B2B2C model Driven Solutions operates.
- Cross Country Motor Club: Cross Country Motor Club is a long-established wholesale/B2B motor club provider offering private-label roadside assistance, towing, and travel protection to enterprise clients — a direct white-label competitor to Driven Solutions in the same target customer base.
- Nation Motor Club: Nation Motor Club is a wholesale motor club and roadside assistance provider serving insurance, financial, and association clients with white-label programs — competing head-to-head with Driven Solutions for the same enterprise white-label contracts.
Broad incumbents
- American Automobile Association (AAA): AAA is the dominant consumer-facing roadside assistance and motor club brand in the US, providing 24/7 towing, battery, tire, and lockout services through its affiliated clubs — a broad incumbent whose scale and brand Driven Solutions competes against indirectly via its enterprise clients' own branded programs.
- Allstate Roadside Services: Allstate Roadside Services operates a national roadside and motor club platform as part of the broader Allstate insurance enterprise, bundling roadside with auto policies — comparable to Driven Solutions' insurance-company white-label partnerships but backed by a much larger parent.
- SOS International: SOS International is a global provider of roadside assistance, claims management, and mobility services to insurers, automakers, and fleet operators across multiple geographies — a broad incumbent comparable to Driven Solutions in scale and enterprise B2B orientation, but with much larger international reach.
Emerging players
- Good Sam Enterprises: Good Sam specializes in roadside assistance and membership services for the RV, motorhome, and outdoor recreation community — overlapping with one of Driven Solutions' three core vehicle segments (Recreational Vehicles) where it claims to be one of the first RV-specialized providers.
- Urgent.ly: Urgent.ly is a digital-first, on-demand roadside assistance platform using a mobile app to dispatch nearby tow operators for insurers, OEMs, and fleets — an emerging technology-led threat to traditional call-center B2B roadside providers like Driven Solutions.
- HONK Technologies: HONK is an on-demand, app-based roadside assistance marketplace connecting stranded drivers with nearby towing and repair providers for insurance and fleet clients — overlapping with Driven Solutions' enterprise roadside dispatch capability through a more digitally native delivery model.
Market position
Customer concentration
Driven Solutions social profiles
Digital presenceDriven Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Driven Solutions leadership team
Management profileNumber of profiles
Driven Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Driven Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Driven Solutions
What does Driven Solutions do?
Driven Solutions designs and delivers private-label roadside assistance and motor-club programs on a 24/7/365 basis for enterprise clients (automotive companies, warranty providers, insurance carriers, consumer lenders, credit card issuers, associations, fleet operators, and government agencies), providing towing, extrication, flat-tire, battery, lock-out and fuel-delivery services backed by a nationwide call center and qualified service-provider network. Programs can be basic 24/7 Roadside Assistance or deluxe coverage bundling automotive protection, tire repair/replacement, mobile mechanic, aftermarket automotive products, vehicle repair services, travel protection, personal protection, concierge, and lifestyle/wellness benefits. White-label capabilities include direct mail, advertising and fulfillment support so clients can launch branded motor-club offerings.
Is Driven Solutions a public or private company?
Driven Solutions is a private company. It is classified as unknown and is currently operating.
When was Driven Solutions founded?
Driven Solutions was founded in 1968. It employs 101 to 250 people.
Where is Driven Solutions based?
Driven Solutions is headquartered in Carrollton, United States, in the North America region.
How does Driven Solutions make money?
Three revenue lines are on record. Private Label Roadside Assistance Programs are the primary driver. The others are logistics and Heavy Duty Towing Services and travel and Personal Protection Products.
Who are Driven Solutions's main competitors?
Direct peers on record are Agero, Cross Country Motor Club and Nation Motor Club. Broad incumbents are American Automobile Association (AAA), Allstate Roadside Services and SOS International. Emerging players are Good Sam Enterprises, Urgent.ly and HONK Technologies.
Does Driven Solutions have an API?
No public API is recorded for Driven Solutions.
What industry is Driven Solutions in?
Driven Solutions's product category is Roadside Assistance and Motor Club Services. Its primary akta.pro industry code is TLAKAFAA, Light-Duty Vehicle Mobile Repair & Roadside (Cars/Vans), with a secondary code of FSAJALAL, Roadside Assistance & Towing Memberships (Bundled with Service Contracts). Its NAICS code is 488410 and its SIC code is 7500.