Ontario Health

What Ontario Health does

Ontario Health is a provincial government agency of Ontario, Canada, established in 2019 under the Ontario Ministry of Health to connect and coordinate the province's healthcare system. Headquartered in Toronto with a workforce of 1,001-5,000 employees, the agency consolidates functions from multiple legacy health agencies and operates clinical programs spanning cancer, cardiac, stroke and vascular disease, renal, mental health and addictions, palliative care, primary care, and home and community care, plus health system supports in data, equity, Indigenous health, and health workforce planning.

The agency's core operational layer is a digital health infrastructure portfolio that includes eReferral Ontario (electronic referral management replacing paper and fax-based workflows, powered by the OceanMD Referral Management System), Central Intake (regional single points of entry for diagnostic imaging, orthopedics, cataract, and mental health and addictions referrals), the Provincial Care Coordination Gateway (a FHIR-based API hub connecting the Provincial Health Services Directory, ONE ID, OLIS, OTN Hub, eReferral Repository, CHRIS, and Central Waitlist Management), the Ontario Laboratories Information System, and the Provincial Cyber Security Operating Model delivered through Regional Security Operation Centres. Supporting platforms include Health811 (24/7 nurse advice line), the Wait Time Information System portal, iPort/iPort Access for cancer and Access to Care reporting, the Quality Improvement Navigator, the Quorum professional community, the Ontario Lung Screening Program (15 sites using low-dose CT scans), and Patient-Reported Outcome Measures for orthopedic surgery.

Ontario Health's revenue model is government appropriation rather than commercial sales. The agency is funded by the Ontario Ministry of Health and operates within legislative frameworks including the Personal Health Information Protection Act, the Freedom of Information and Protection of Privacy Act, the Gift of Life Act, and the Excellent Care for All Act. Services are delivered at no direct cost to Ontario's 14+ million residents and to health service providers; implementation proceeds through Service Accountability Agreements and 10 Local Delivery Group Lead Organizations embedded across the province's regions (North West, North East, East, Central East, Central North, Central South, Toronto, South West, Hamilton Niagara, and Home and Community Care). As of March 31, 2026, eReferral Ontario had reached 62% of family physicians and 31% of specialists, with a binding mandate requiring full provider adoption by March 31, 2027.

Name

Ontario Health

Legal name

Ontario Health

Website

https://ontariohealth.ca

Company type

Public

Founded year

2019

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Ontario Health is a provincial government agency under Ontario's Ministry of Health that coordinates the province's healthcare system through digital platforms (eReferral Ontario, Central Intake, OLIS) and clinical programs in cancer, cardiac, renal, mental health, and palliative care.

Ownership category

akta.pro rank

Product category

Provincial Health System Coordination

NAICS

Administration of Public Health Programs (923120), Administration of Public Health Programs (92312), Health Care and Social Assistance (62)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

State/Provincial/Regional Health Departments (HLAJAAAA)

akta.pro secondary industries

State/Provincial Health Department & Public Health Administration (BPAIABAH), Health Systems Performance & Quality Measurement (Public Sector) (HLAJANAK), Healthcare Utilization, Claims & Administrative Data Analytics (HLAJAJAK)

Keywords

• Digital health infrastructure
• Healthcare referral management
• Clinical quality programs
• Health information exchange
• Provincial health coordination

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Others

Distribution channels4 records

Marketing channels5 records

Core offering

Ontario Health is a provincial government agency that connects and coordinates Ontario's health care system. It operates digital health platforms (eReferral Ontario, Central Intake, Provincial Care Coordination Gateway), delivers clinical programs (cancer screening, cardiac, renal, mental health), and runs quality improvement and cybersecurity services for the province. The agency standardizes referral workflows, lab information exchange, and population screening programs across Ontario's health service providers.

Product overview

Ontario Health is a provincial health agency operating a portfolio of interconnected digital health platforms and clinical programs. The core infrastructure consists of eReferral Ontario (electronic referral management replacing fax/paper workflows) and Central Intake (regional hubs for coordinated referral entry across CT/MRI, orthopedics, cataracts, and mental health). Supporting these are Standardized eReferral Forms (20+ digital forms in the OceanMD library), the Provincial Care Coordination Gateway (FHIR-based routing hub), and the Provincial Clinical Viewer (consolidating three existing viewers). Additional services include Health811 (24/7 nurse advice line), the Ontario Lung Screening Program (CT-based early detection), PROMs for orthopedic surgery, Wait Time Information System, Quality Improvement Navigator, Quorum community platform, and Cyber Security Centre. The architecture connects Hospital Information Systems, EMRs, OLIS, OTN Hub, and multiple Ontario Health digital assets through FHIR and HL7-v2 interoperability standards, coordinated via Local Delivery Groups across the province.

Differentiator

Problem solved

Functional benefit

Products and services

• eReferral Ontario Electronic referral system that replaces paper and fax-based referrals with a secure, digital workflow for health care providers across Ontario. It enables clinicians to send, track and manage patient referrals in real-time, integrating with Hospital Information Systems and supporting standardized referral forms.
• Central Intake Provincial initiative creating single points of entry for referrals across key clinical pathways including diagnostic imaging (CT/MRI), orthopedics, cataracts, and mental health and addictions. Regional CI hubs receive, process and route referrals ensuring patients are matched with appropriate providers.
• Standardized eReferral Forms (SRFs) Digital referral forms that standardize information collected during referrals, replacing traditional paper-based forms. Available in the OceanMD library, SRFs reduce administrative burden and improve patient care through consistent, clinically-relevant data collection across 20+ specialties.
• Health811 Free, secure, and confidential 24/7 service enabling Ontarians to receive health advice from registered nurses, find health services, or access health information. Connects to Health Services Directory for provider and service listings.
• Ontario Lung Screening Program Provincial screening program for high-risk individuals using low-dose computed tomography (CT) scans. Available at 15 locations across Ontario, targeting people aged 55-80 with 20+ pack-year smoking history. Includes dedicated nurse navigators guiding participants through screening journey.
• Wait Time Information System (WTIS) Portal Provincial portal for tracking and reporting surgical and diagnostic imaging wait times. Provides procedure maps, testing management, and training resources for health service providers. Login required with ACDS domain authentication.
• iPort / iPort Access Secure portal access for cancer program (iPort) and Access to Care (iPort Access) using eHealth Ontario ONE ID authentication. iPort provides cancer program reporting and analytics; iPort Access supports broader care coordination data.
• Ontario Laboratories Information System (OLIS) Provincial laboratory information system providing authorized health care providers with access to laboratory test orders and results. Integrates with hospital and regional systems across Ontario for diagnostic data exchange.
• Provincial Care Coordination Gateway (PCCG) Digital asset supporting routing of referrals in the eReferral network. Acts as network hub enabling approved vendor systems to communicate using FHIR standards. Connects to Provincial Health Services Directory, ONE ID, Provincial eForms, CHRIS, OTN Hub, and Central Waitlist Management.
• Quality Improvement Plans (QIPs) Annual quality improvement planning program for health care organizations including hospitals, primary care, home and community care, and long-term care. Organizations submit QIPs publicly posted by April 1 each year under the Excellent Care for All Act.
• Ontario Health Teams Collaborative care delivery model connecting health care providers across organizations and sectors. Enables team-based care centered around patients and communities through coordinated digital health tools and shared accountability agreements.
• Patient-Reported Outcome Measures (PROMs): Orthopedic Program collecting patient-reported outcomes through surveys from individuals undergoing elective hip or knee replacement surgery. Uses the ISAAC platform for electronic data collection including Oxford Hip/Knee Scores and EQ-5D-5L measures at pre-surgical and post-operative intervals.
• Cyber Security Centre Provincial cybersecurity coordination center working with health system partners to protect digital health assets and safeguard patient care. Operates Provincial Cyber Security Operating Model (CSOM) through Regional Security Operation Centres (RSOCs) and Local Delivery Groups.

Quantifiable outcome

• 62% of family physicians adopted eReferral Ontario as of March 2026
• +3 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core.

• OceanMDcoreTechnology or Integration · 1 August 2025Selected through competitive procurement as vendor for eReferral Ontario platform. OceanMD Referral Management System (RMS) facilitates electronic referrals for Ontario Health eReferral network. The solution enables real-time routing and analytics, with FHIR-based interoperability.
• Thunder Bay Regional Health Sciences CentrecoreStrategic or Co-development Partner · 1 June 2023North West Local Delivery Group Lead Organization and Central Intake Lead Organization, accountable for implementing eReferral Ontario and Central Intake for North West region including diagnostic imaging (MRI/CT) and surgery (ortho/cataract) hubs.
• Health Sciences NorthcoreStrategic or Co-development Partner · 1 June 2023North East Local Delivery Group Lead Organization and Central Intake Lead Organization, accountable for regional eReferral and Central Intake implementation including diagnostic imaging and surgery hubs.
• The Ottawa HospitalcoreStrategic or Co-development Partner · 1 June 2023East of the East LDG Lead Organization and Central Intake Lead Organization, responsible for implementing eReferral Ontario and Central Intake for the East region.
• Scarborough Health NetworkcoreStrategic or Co-development Partner · 1 June 2023Central East LDG Lead Organization, working with The Ottawa Hospital as Central Intake Lead Organization for East region implementation.
• Royal Victoria Regional Health CentrecoreStrategic or Co-development Partner · 1 June 2023Central North LDG Lead Organization, accountable for digital implementation coordination in Central North region.
• Trillium Health PartnerscoreStrategic or Co-development Partner · 1 June 2023Central South LDG Lead Organization and Central Intake Lead Organization, responsible for Central Intake implementation for Central region including diagnostic imaging hub coordination.
• University Health NetworkcoreStrategic or Co-development Partner · 1 June 2023Toronto LDG Lead Organization and Central Intake Lead Organization, accountable for eReferral Ontario and Central Intake implementation across Toronto region.
• London Health Sciences CentrecoreStrategic or Co-development Partner · 1 June 2023South West LDG Lead Organization, responsible for digital health implementation coordination in South West Ontario region.
• Hamilton Health SciencescoreStrategic or Co-development Partner · 1 June 2023Hamilton Niagara Region LDG Lead Organization and Central Intake Lead Organization, responsible for Central Intake implementation including diagnostic imaging hub and surgery coordination for West region.
• Ontario Health at HomecoreStrategic or Co-development Partner · 1 June 2023Home and Community Care LDG Lead Organization, advancing planning within home and community care sector and coordinating with Ontario Health on provincial digital priorities.
• Amplify CarecoreTechnology or Integration · 1 June 2023Formerly eHealth Centre of Excellence. Operated the Amplify Care (Ocean) eReferral Network as a Health Information Network Provider (HINP). Users currently enrolled in Amplify system are required to migrate to new eReferral Ontario network and adopt Standardized Referral Forms as foundational step.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Canada Health Infoway: Federal pan-Canadian digital health agency that funds and coordinates national health information infrastructure. Directly comparable as a Canadian public-sector health IT coordinator with similar mandate to set interoperability standards and accelerate digital health adoption.
• Alberta Health Services: Provincial health system operator for Alberta delivering integrated health services including digital health, clinical programs, and population health. Directly comparable as another Canadian provincial health agency with a system-coordinator role.
• BC Ministry of Health / HealthBC: Provincial health authority for British Columbia. Directly comparable as another Canadian provincial health system administrator with overlapping mandate in clinical programs, digital health, and health system coordination.
• eHealth Saskatchewan: Saskatchewan provincial health information agency operating digital health infrastructure including EHR, immunization registries, and provincial viewer. Closely comparable as a smaller Canadian provincial digital health coordinator.
• Shared Health Manitoba: Manitoba provincial health organization coordinating clinical and diagnostic services, digital health, and health system planning. Comparable as a Canadian provincial health system coordinator with a system-wide delivery mandate.
• Santé Québec: Quebec's newly established provincial health agency. Comparable as another Canadian provincial health system coordinator with a mandate to centralize health service planning and delivery at provincial scale.

Broad incumbents

• NHS England (Digital): UK National Health Service digital arm operating national health IT infrastructure (NHS App, electronic patient records). Comparable as a public-sector digital health coordinator at population scale, though serving a national rather than provincial jurisdiction.
• Canadian Institute for Health Information (CIHI): Pan-Canadian health data and analytics organization. Comparable in its health system performance measurement, administrative data analytics, and health statistics functions that partially overlap with Ontario Health's PCCG and Wait Time Information System.
• TELUS Health: Major commercial Canadian health technology provider offering EHR, virtual care, and patient engagement platforms. Comparable as a Canada-based digital health infrastructure provider overlapping with Ontario Health's digital platform portfolio.

Others

• WELL Health Technologies: Canadian digital health company and owner of OceanMD—the vendor selected by Ontario Health to power the eReferral Ontario platform. Comparable as a key technology partner/ecosystem participant and a leading Canadian health IT consolidator.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ontariohealthoh
• Facebookfacebook.com/OntarioHealthOH
• LinkedInlinkedin.com/company/ontariohealth

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ontario Health