What Gruppo Euris does

Gruppo Euris S.p.A. is an Italian IT consulting and digital transformation group headquartered in Trieste, founded in 1989 by Egisto Bressan and operating as a privately held public limited company. The group serves medium and large enterprises in Banking & Insurance, Manufacturing, Retail & Fashion, and Automotive sectors, primarily in Italy, through six vertically specialized Business Units: Euris IT (custom software development and Applications Process Outsourcing), GetConnected (Agile Transformation, Atlassian Platinum Solution Partner Enterprise), Euris Technology (ICT Governance and Cybersecurity), Responsa (AI-powered conversational platform), Euris Dynamics (Microsoft Gold Partner for Dynamics 365 ERP/CRM/Power BI), and ELEA (Industry 4.0 IoT). The group employs approximately 450 staff across six Italian offices plus a wholly owned software development center in Rijeka, Croatia, and serves 130+ clients including some of Italy's top 50 enterprises, executing 650+ projects per year.

The company's technology footprint spans more than 100 mastered technologies and centres on its proprietary AI platforms. Responsa delivers LLM-based and OpenAI-powered conversational AI Agents, NLP-driven knowledge retrieval with self-improving conversational flows, and ChatBot plugins for Atlassian Jira Service Management, Confluence, and Power BI. The 2025-launched Bits AI SRE Agent adds autonomous DevOps and SRE monitoring integrated with Datadog, while additional proprietary offerings include Eliot 4.0 (production-line IoT-to-ERP integration for manufacturing), ITSM Fast&Run (turnkey service management on Atlassian Jira Service Management deployable in three weeks), and Performa Monitor (Microsoft Dynamics 365 KPI dashboards). The group holds ISO 9001:2015 and ISO/IEC 27001:2022 certifications through DNV, with first-party presence on Atlassian and Microsoft partner marketplaces and a regional engineering arm in Croatia.

Gruppo Euris generates revenue through project-based IT consulting engagements (professional services), recurring SaaS subscriptions for the Responsa platform, software licensing and extensions on the Microsoft Dynamics marketplace, and long-term managed services via Applications Process Outsourcing contracts. Go-to-market combines direct enterprise sales targeting medium and large Italian and European firms with channel-driven delivery through its Atlassian and Microsoft implementation practices. Recent activity centres on expanding AI capability (Bits AI SRE Agent, Responsa OpenAI integration, AI Agents plugin for ITSM), broadening the cybersecurity and IoT/Industry 4.0 portfolio, and pursuing regulatory-driven opportunities such as NIS2 consulting in Europe.

Name

Gruppo Euris

Legal name

Gruppo Euris S.p.A.

Website

https://euris.it

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

251–500 employees

Short description

Italian IT consulting and digital transformation group serving 130+ medium and large enterprises across banking, manufacturing, retail, and automotive sectors through six specialized Business Units covering custom development, Atlassian and Microsoft consulting, cybersecurity, IoT, and AI chatbots.

Ownership category

akta.pro rank

Product category

IT Consulting & Digital Transformation Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Management, Scientific, and Technical Consulting Services (5416), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

akta.pro secondary industries

Governance, Risk & Compliance (GRC) Platforms (BPAEAPAA), Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL)

Keywords

• IT consulting services
• Digital transformation consulting
• Enterprise software development
• AI chatbot platform
• Cybersecurity services

Headquarters

HQ city

Trieste

HQ country

Italy

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional IT Services: Core revenue stream from IT consulting, software development, systems integration, and digital transformation services. Charged through project-based engagements and managed services contracts.
2. SaaS ChatBot and Knowledge Management: Development and delivery of SaaS ChatBot and Knowledge Management platform with AI functionality, providing recurring subscription revenue from automated customer and employee support solutions.
3. Software Licensing and Extensions: Custom development, extensions and customizations for Microsoft Dynamics 365 and other platforms, including proprietary extensions for Microsoft's marketplace.
4. Applications Process Outsourcing (APO): Ongoing software maintenance, corrective and evolutionary maintenance with agreed service levels, providing predictable recurring revenue from long-term client relationships.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Gruppo Euris is an Italian IT consulting and digital transformation firm that delivers ERP consulting (Microsoft Dynamics 365), custom software development, agile transformation (Atlassian), AI-powered conversational platforms (Responsa), industrial IoT (Eliot 4.0), cybersecurity and ICT governance, and managed services. It operates through specialized Business Units (Euris IT, GetConnected, Euris Technology, Euris Dynamics, Responsa, ELEA) targeting medium and large enterprises across Banking & Insurance, Manufacturing, Retail & Fashion, and Automotive verticals in Italy and Europe.

Product overview

Gruppo Euris is an IT consulting and digital transformation company structured around multiple specialized Business Units, each operating as a distinct sub-brand with its own focus area. The portfolio consists of Euris IT (custom software development), GetConnected (Agile Transformation and Atlassian solutions, Platinum Partner), Euris Technology (ICT Governance, Cybersecurity, Business Continuity), Responsa (AI-powered conversational platform with ChatBot, AI Agents, and Knowledge Base), and Euris Dynamics (Microsoft Dynamics 365 ERP/CRM consulting). The core AI products are built around Responsa's conversational AI platform (generative AI, NLP, knowledge retrieval via LLM/OpenAI), supplemented by the Bits AI SRE Agent for DevOps monitoring. Integration add-ons for Atlassian Jira, Confluence, and Power BI extend the platform. Additional specialized offerings include Eliot 4.0 (Industrial IoT), ITSM Fast&Run (turnkey service management), and Performa Monitor (Dynamics KPI dashboards). The overall model is a platform-plus-modules architecture with AI at the core, supported by industry-specific solutions and managed services.

Differentiator

Problem solved

Functional benefit

Brands

• GetConnected: Specialised in Agile Transformation, Platinum Solution Partner Enterprise of Atlassian for team collaboration and business process management.
• Responsa
• Euris IT
• Euris Technology
• Euris Dynamics
• ELEA

Products and services

• Responsa AI Platform SaaS AI-powered conversational platform providing automated 24/7 first-level customer and employee support through Knowledge Base, AI Agents/ChatBot, and Conversational Analytics. Multilingual, multichannel, integrates with CRM, CMS, ticketing, Jira, Confluence, and Power BI.
• Eliot 4.0 Industrial IoT platform under the ELEA Business Unit that connects production lines with corporate information systems through real-time monitoring dashboards and analytics for manufacturing digitalization.
• Bits AI SRE Agent AI-powered autonomous agent for DevOps and SRE teams that analyzes alerts, suggests corrective actions, reduces false alarms, supports anomaly management, and automates interventions in an intelligent and contextualized manner. Integrated with Datadog.
• ITSM Fast&Run Turnkey ITSM solution deployable in 3 weeks built on Atlassian Jira Service Management. Enables companies to operationalize service management quickly with integrated AI Agents plugin for automated first-level support.
• Performa Monitor Monitoring dashboard for Microsoft Dynamics 365 Business Central that enables creation, processing, and dynamic representation of business performance indicators with KPI alerts.
• ERP Consulting Services (Microsoft Dynamics 365) Consulting, configuration, and project implementation on Microsoft Dynamics 365 Business Central, CRM, and Power BI. Delivered through the Euris Dynamics Business Unit as a Microsoft Gold Partner.
• Agile Transformation & Atlassian Consulting Agile transformation services and Atlassian solutions consulting including Jira Service Management implementation, delivered by GetConnected Business Unit as Atlassian Platinum Solution Partner Enterprise.
• Cybersecurity & ICT Governance Services ICT Governance, System Integration, Cybersecurity and Business Continuity services delivered by Euris Technology Business Unit. Provides enabling technologies to keep business digital information constantly available, accessible, shareable, and protected.
• Custom Software Development (Euris IT) Software projects and custom development delivered by Euris IT Business Unit, covering the full lifecycle from idea to implementation and post go-live maintenance and assistance. Includes mobile, Java, cloud-native, and DevOps development.
• Mobile Development Service Enterprise mobile app development service supporting native (iOS, Android, Java, Kotlin, Swift) and hybrid (Flutter, Ionic, Angular, Cordova, React) development, covering full lifecycle from assessment through deployment and monitoring.
• Applications Process Outsourcing (APO) Ongoing software maintenance, corrective and evolutionary maintenance with agreed service levels, providing predictable recurring revenue from long-term client relationships through managed services contracts.
• Cloud Solutions & DevOps Services Cloud solutions, microservices architecture, and DevOps services delivered across multi-cloud environments including Azure, AWS, and Google Cloud. Includes DevSecOps and observability practices.
• Commerce Experience (Headless Commerce & PIM) Headless commerce, digital experience, and Product Information Management solutions for retail and fashion using partner platforms such as commercetools, Bloomreach, Shopware, and Akeneo.

Quantifiable outcome

• Deployable ITSM solution in 3 weeks with Fast&Run
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability11 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• AtlassiancoreTechnology or IntegrationPlatinum Solution Partner Enterprise of Atlassian, providing overall management of projects and customization of Atlassian processes from assessment to coaching. Specializes in Agile Transformation and Jira Service Management implementations.
• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner for Dynamics 365 Business Central, CRM and Power BI. Provides enterprise software solutions and cloud platforms including Azure, AWS, and Google Cloud certifications.
• DatadogcoreTechnology or IntegrationStrategic partner for monitoring, observability, and AI-powered security solutions. Joint webinars and integrations with Bits AI SRE Agent.
• MirocoreTechnology or IntegrationVisual collaboration platform partner. Co-marketing through webinars on Miro AI Workspace, Community Days events, and AI-powered canvas solutions.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/euris

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gruppo Euris