Master Restoration

What Master Restoration does

Master Restoration is a Florida-based, family-owned property damage restoration services company founded in 2009 by Jarrett T. Dixon and headquartered at 1055 N Hercules Ave, Suite A, Clearwater. The company operates statewide across Florida with concentrated presence in Tampa Bay, Orlando, and other communities, providing 24/7 emergency response for residential and commercial property owners. Core service lines include water damage restoration, fire and smoke remediation, mold remediation, storm damage cleanup, biohazard and trauma cleanup, content restoration, and commercial restoration, supported by insurance claims assistance and financing options for self-pay customers.

The business runs on a direct-to-consumer professional services model. Certified IICRC technicians deploy to customer sites following inbound calls or web-form requests, conduct free on-site assessments, and execute mitigation and restoration work. The company bills insurance carriers directly for covered losses, provides transparent self-pay quotes otherwise, and uniquely commits to completing emergency services at no charge if an insurance claim is denied. Quality assurance rests on scientific moisture-meter verification of dry standards rather than subjective assessment, and the operation is differentiated by seven Florida state-issued licenses spanning general contracting, residential contracting, mold remediation, biohazard cleanup, and biomedical waste transportation.

Customer acquisition is driven by a multi-channel mix including organic search, a branded podcast, an educational blog, active social media presence across Facebook, X, Instagram, LinkedIn, and TikTok, and referrals from insurance carrier relationships. Revenue is generated per job on a professional services basis with no disclosed subscription or recurring contract structure. The leadership team reports 100+ combined years of industry expertise, the company has restored more than 15,000 properties over its operating history, and it maintains a 4.8+ Google rating across 884 reviews.

Name

Master Restoration

Legal name

Master Restoration Services

Website

https://masterrestorationservices.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Master Restoration is a Florida-based, family-owned restoration services company founded in 2009, specializing in 24/7 emergency water, fire, mold, storm, and biohazard damage remediation for residential and commercial property owners across the state.

Ownership category

akta.pro rank

Product category

Property Damage Restoration Services

SIC

General Bldg Contractors - Residential Bldgs (1520)

akta.pro primary industry

Disaster Recovery & Restoration General Contracting (IMAFAAAJ)

akta.pro secondary industries

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA), Water Damage Dry-Out & Sanitization (HSAEAHAO), Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF), Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL)

Keywords

• Water damage restoration
• Fire damage restoration
• Mold remediation
• Storm damage cleanup
• Biohazard cleanup

Headquarters

HQ city

Clearwater

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Restoration Services: The company generates revenue through providing paid restoration services for water damage, fire damage, mold remediation, storm damage, biohazard cleanup, and content restoration. Services are billed directly to insurance carriers or to self-pay customers on a per-job basis.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Master Restoration provides emergency property damage restoration services across Florida, including water extraction and structural drying, fire and smoke remediation, mold testing and remediation, storm damage response, and biohazard and trauma cleanup. Services are delivered by IICRC-certified technicians available 24/7, with the company billing insurance carriers directly for covered losses and offering transparent self-pay quotes and financing when insurance is not used.

Product overview

Master Restoration offers a unified service portfolio centered on property damage restoration. The core offerings include Water Damage Restoration, Fire & Smoke Remediation, Mold Remediation, Storm Damage response, Biohazard Cleanup, and Content Restoration. These services are supported by Insurance Claims Assistance and Financing Options for self-pay customers. All services are delivered by IICRC-certified technicians with 24/7 emergency response capability across Florida.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Emergency water extraction, structural drying, and restoration for burst pipes, flooding, leaks, and sewage backups, using scientifically verified moisture readings to confirm pre-loss dry standards.
• Fire & Smoke Remediation Soot cleanup, odor removal, and content restoration services for properties recovering from fire and smoke damage.
• Mold Remediation Florida-licensed mold testing, containment, and remediation services to address mold growth resulting from water intrusion in residential and commercial properties.
• Storm Damage Cleanup Emergency storm response including tree removal, roof tarping, board-up services, and debris cleanup following hurricane, tropical storm, and other storm events.
• Biohazard Cleanup Professional trauma scene cleanup, hoarding cleanup, animal waste removal, and biomedical waste handling for residential and commercial properties.
• Content Restoration Restoration of personal and business contents (furniture, documents, electronics, and other belongings) damaged by water, fire, or mold incidents.
• Commercial Restoration Services Restoration services for commercial properties including offices, retail spaces, hotels, and industrial facilities, covering water, fire, storm, mold, and biohazard damage at commercial scale.
• Insurance Claims Assistance Direct coordination with insurance carriers and assistance navigating the claims process for covered losses, with direct billing to insurance where coverage applies.

Quantifiable outcome

• 17+ years of hands-on experience serving Florida
• +2 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• PuroClean: PuroClean is a restoration franchise specializing in water, fire, mold, and biohazard remediation for homes and businesses. It competes through a similar 24/7 field-service model and insurance-oriented customer base.
• Rainbow International Restoration: Rainbow International provides water, fire, mold, and smoke restoration through a national franchise network. Its emergency mitigation, reconstruction, and insurance-billing capabilities are closely comparable to Master Restoration.
• Paul Davis Restoration: Paul Davis Restoration operates a national franchise network providing water, fire, mold, storm, and contents restoration. Its direct-to-property emergency response and insurance coordination make it a close business-model peer.
• SERVPRO: SERVPRO is a large national restoration franchise that provides 24/7 water, fire, mold, storm, and commercial cleanup services. Its insurance-focused, technician-deployed model directly overlaps Master Restoration's core offering and customer acquisition motion.
• DKI Services: DKI Services is a disaster-restoration network serving residential and commercial losses, including water, fire, mold, contents, and reconstruction work. Its multi-service emergency response and insurance ecosystem directly overlap with Master Restoration's activities.
• ServiceMaster Restore: ServiceMaster Restore provides emergency restoration and cleaning services for water, fire, mold, and other property damage. It serves the same residential and commercial customer base through a comparable insurance-driven, technician-deployed model.
• Restoration 1: Restoration 1 is a restoration franchise offering water, fire, mold, sewage, and emergency remediation services. Its broad residential and commercial service mix makes it a direct local competitor in many U.S. markets.
• AdvantaClean: AdvantaClean provides water damage, mold, fire, and moisture-control services through a national franchise system. It overlaps with Master Restoration's emergency response, environmental remediation, and property-owner customer base.

Broad incumbents

• BELFOR Property Restoration: BELFOR provides property restoration, emergency response, and recovery services to residential and commercial customers worldwide. It is a scaled incumbent with significant overlap in water, fire, mold, contents, and large-loss restoration.

Regional players

• Dry Force: Dry Force is a Florida-based emergency restoration contractor serving homeowners and businesses with water, fire, mold, and storm recovery services. Its statewide presence and insurance-oriented restoration model make it a particularly relevant regional peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Customer concentration

• Xx.com/MstrRestoration
• YouTubeyoutube.com/playlist?list=PLQEw4gC3m-88VBJwkT9lcomj53ndsU0WU
• Facebookfacebook.com/MasterRestorations
• LinkedInlinkedin.com/company/masterrestorationservices
• Instagraminstagram.com/masterrestorationservices
• TikToktiktok.com/@masterrestorationservices

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Master Restoration