West Bergen Mental Healtcare

What West Bergen Mental Healtcare does

West Bergen Mental Healthcare is a 501c3 nonprofit community mental health center headquartered in Ridgewood, New Jersey, founded in 1963 and operating across three Bergen County locations (Ridgewood main campus at 120 Chestnut Street, the West Bergen Center for Children and Youth in Ramsey, and West Bergen Counseling in Ridgewood). The organization serves children, adolescents, adults, and families, treating approximately 3,000 individuals, couples, and families annually across a portfolio of clinical programs that includes ADHD treatment, anxiety and depression intervention, LGBTQ support via the Rainbow Resources program, the Social Discovery Autism Program (established 1999), divorce transition services, adult residential and day treatment for serious mental illness, school-based counseling embedded in local districts, and a free community education program. Tele-therapy was expanded during the COVID-19 emergency in 2020 and is now a permanent service modality alongside in-person care.

The business model combines four revenue streams: insurance-reimbursed clinical services (including Medicaid, with in-house Access and Benefits Counselors handling verification), charitable donations and corporate fundraising, a structured Community Supporter Program at the $500 annual contribution tier (partners include Valley Health System, Inserra Supermarkets/Shoprite, Orange Theory Fitness, and Brown & Brown, among others), and consulting/training engagements with schools, businesses, and nonprofits. Customer acquisition occurs primarily through direct phone-based intake, embedded school-based counselors who deliver onsite support from elementary through high school, hospital referral channels (inpatient psychiatric hospitals are the primary residential admission source), and community outreach including Mental Health Awareness Month programming.

The technology backbone includes a proprietary tele-therapy platform, a client portal for payments and insurance card submission, and standard third-party integrations: Carelogic for clinical documentation and EHR, Waystar for revenue cycle management, Paylocity for HR and payroll, Patient Notebook for client payments, FormDr for intake forms, and Microsoft Outlook for staff communications. The organization is CARF-accredited across three program lines (Adult Mental Health Day Treatment, Adult Mental Health Outpatient, and Children and Adolescent Mental Health Outpatient), is HIPAA compliant, and has been recognized by the Mental Health Corporation of America with #1 client satisfaction rankings across overall, outpatient, residential, and adult day treatment service categories. Leadership comprises a full C-suite led by CEO Michael J. Tozzoli (MSW, LCSW) with CFO Carl Meier, COO Lee Schaeffer, CAO Karen Acker, CHRO Linda Houlis, CTO Martin Tryka, and CMO Dr. Amarjot Narula; governance is provided by a Board of Trustees chaired by Steven Klenk.

Name

West Bergen Mental Healtcare

Legal name

West Bergen Mental Healthcare

Website

https://westbergen.org

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

251–500 employees

Short description

West Bergen Mental Healthcare is a 501c3 nonprofit community mental health center in Ridgewood, New Jersey, founded in 1963, that provides counseling, psychiatric, residential, day treatment, school-based, and tele-therapy services to children, adolescents, adults, and families across Bergen County.

Ownership category

akta.pro rank

Product category

Outpatient Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Residential Mental Health Treatment Centers (HLAFACAC), Mental Health Counseling & Psychotherapy Services (EDALAFAB)

Keywords

• Mental health services
• Counseling services
• Psychiatric care
• Community mental health
• Behavioral health services

Headquarters

HQ city

Ridgewood

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Insurance-Based Services: Mental health services billed to insurance providers including Medicaid, with access and benefits counselors assisting clients with insurance verification and coverage determination
2. Donations and Fundraising: 501c3 nonprofit organization accepting charitable donations from individuals and corporate supporters through its development team and annual community supporter program
3. Community Supporter Program: Corporate partnerships at $500 annual contribution level providing visibility on the organization's supporter list with hyperlink to business webpage
4. Consulting and Training Services: Educational training and consultation services provided to school systems, businesses, nonprofits, and community organizations on LGBTQ topics and mental health awareness

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

West Bergen Mental Healthcare is a 501c3 nonprofit mental health center founded in 1963 that provides a full spectrum of outpatient psychotherapy, counseling, psychiatric evaluation, and medication management services for children, adolescents, adults, and families across three locations in Bergen County, NJ. The organization operates specialized programs including ADHD, Anxiety Disorders, Depression Intervention, LGBTQ Services (Rainbow Resources), Social Discovery Autism Program, Divorce Program, Adult Day Treatment and Residential Services, School Education and Counseling Programs, and Community Education, alongside tele-therapy services.

Product overview

West Bergen Mental Healthcare is a comprehensive mental health center offering a unified portfolio of clinical services rather than a software product. The organization provides mental health treatment programs including ADHD, Anxiety Disorders, Depression Intervention, LGBTQ Services (Rainbow Resources), Social Discovery Autism Program, Divorce Program, Adult Day Treatment & Residential Services, School Education and Counseling Programs, Community Education Program, and Tele-Therapy Services. Services span children, adolescents, adults, and families across three locations in Bergen County, NJ.

Differentiator

Problem solved

Functional benefit

Products and services

• ADHD Program Specialized program for children and adolescents with ADHD addressing problems in school functioning, social skills, and family relationships through evaluation, individual and family counseling, therapeutic social skills groups, medication management, parent groups, and school consultation.
• Anxiety Disorders Treatment Treatment for anxiety disorders offering diagnostic evaluation, individual, family and group therapy, specialized groups for social anxiety and worry-free middle school programs, and medication evaluation and management.
• Depression Intervention Comprehensive treatment for depression and bipolar disorder including diagnostic evaluation, individual, family and group therapies, and medication evaluation and management using evidence-based approaches.
• LGBTQ Services (Rainbow Resources) Program supporting LGBTQ community members through LGBTQ support groups, couples counseling, transition counseling, individual psychotherapy, family therapy, and community consultation services.
• Social Discovery Autism Program Regional leader in therapeutic programming for children and adults on the autism spectrum since 1999, offering diagnostic and comprehensive treatment services including consultations, therapeutic social skills groups, individual and family therapy, psychiatric evaluations, and medication management.
• Divorce Program Support services for families going through divorce transition including family, group and individual counseling, reunification counseling, and therapeutic groups for children, adolescents, and adults.
• Adult Day Treatment and Residential Services Comprehensive treatment and support services for adults with severe and persistent mental illness including interpersonal communication development, lifestyle skills, vocational skills, social activities, symptom management, and residential group homes and apartments for those recovering from psychiatric hospitalization.
• School Education and Counseling Programs School-based program providing intensive onsite support for elementary through high school students including individual counseling, family therapy, group therapy, school clearances, parent workshops, and district-wide social and emotional services.
• Community Education Program Free community education programs on mental wellness topics offered virtually or in person, covering depression, anxiety, gender identity, postpartum issues, stress management, suicide prevention, and relationship guidance.
• Tele-Therapy Services Remote therapy services offered via telehealth, expanded during the COVID-19 pandemic to maintain access to mental health care while keeping the community safe.

Quantifiable outcome

• MHCA #1 in Client Satisfaction for Overall Mental Health Services, Outpatient Mental Health Services, Residential Services, and Adult Day Treatment Services

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature2 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Center for Advancement in Children's Mental Health at Columbia UniversitycoreStrategic or Co-development PartnerWest Bergen is a partner agency with the Center for Advancement in Children's Mental Health at Columbia University, providing state of the art evidence-based treatment recognized as effective for individuals experiencing depression.
• Valley Health SystemminorStrategic or Co-development PartnerCommunity supporter and healthcare partner providing visibility on West Bergen's community supporters list.
• Inserra Supermarkets, Inc./ShopriteminorGTM or Marketing PartnerCommunity supporter and corporate partner, included in annual community supporter program.
• Share 911minorGTM or Marketing PartnerCommunity supporter listed on West Bergen's community supporters page.
• Malesardi, Quackenbush & SwiftminorGTM or Marketing PartnerCommunity supporter listed on West Bergen's community supporters page.
• Heuer & CompanyminorGTM or Marketing PartnerCommunity supporter listed on West Bergen's community supporters page.
• Orange Theory FitnessminorGTM or Marketing PartnerCommunity supporter listed on West Bergen's community supporters page.
• Green Ridge Wealth PlanningminorGTM or Marketing PartnerCommunity supporter listed on West Bergen's community supporters page.
• Poskanzer Skott ArchitectsminorGTM or Marketing PartnerCommunity supporter listed on West Bergen's community supporters page.
• Brown & BrownminorGTM or Marketing PartnerCommunity supporter listed on West Bergen's community supporters page.
• Robin Wittich Tarta, Prominent Properties, Sotheby's International RealtyminorGTM or Marketing PartnerCommunity supporter listed on West Bergen's community supporters page.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/WBMentalhealth
• Facebookfacebook.com/WBMentalHealth
• LinkedInlinkedin.com/company/west-bergen-mental-healthcare
• Instagraminstagram.com/westbergenmentalhealthcare

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Bergen Mental Healtcare