Cleverminds
CleverMinds is a Boston-based, founder-owned IT consulting firm founded in 1994 that provides hourly-billed on-site, drop-off, and remote computer repair, networking, and IT support services to professional service organizations and residential homeowners across Greater Boston.
- Company typePrivate
- Founded1994
- HeadquartersBoston, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Cleverminds does
CleverMinds is a privately held, founder-owned IT consulting company headquartered at 100 State St, Floor 9, in Boston's Financial District, operating continuously since 1994. The firm delivers hourly-billed IT support and computer services across three channels — on-site visits, a drop-off shop, and remote sessions — at $75/hour (remote or drop-off, 1-hour minimum) and $95/hour (on-site). Its service portfolio spans Mac and PC repair and installation, networking setup and troubleshooting, data backup and recovery, virus and spyware removal, hardware and software upgrades, and ongoing IT consulting.
The company serves two primary customer segments in Greater Boston: professional service organizations in the Financial District requiring ad-hoc or ongoing IT management, and residential homeowners seeking affordable personal computer repair. Customer acquisition is predominantly sales-led, driven by word-of-mouth referrals, repeat business, and organic local search visibility; no paid marketing, content, or outbound programs are described. Revenue mechanics are entirely transactional — there is no subscription, recurring contract, or SaaS product component disclosed.
Technology delivery relies on industry-standard remote diagnostics, on-site troubleshooting, and conventional repair tooling across macOS, Windows, UNIX, and networking environments. The company offers no proprietary platform, software product, API, or AI/ML feature set, and holds no patents, certifications, or third-party partnerships beyond its own WordPress-based website. The business is bootstrapped with no funding rounds, investors, or subsidiaries, and is led by founder/owner Jack Boyle alongside computer consultant Michael Brannigan.
Cleverminds firmographics
Firmographics- Name
- Cleverminds
- Legal name
- CleverMinds IT Consulting
- Website
- https://cleverminds.net
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CleverMinds is a Boston-based, founder-owned IT consulting firm founded in 1994 that provides hourly-billed on-site, drop-off, and remote computer repair, networking, and IT support services to professional service organizations and residential homeowners across Greater Boston.
- Ownership category
- akta.pro rank
Where Cleverminds is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Cleverminds business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Hourly IT Services: CleverMinds generates revenue by charging hourly rates for technical support services. Two pricing tiers exist: a lower rate for remote and drop-off sessions ($75/hour, 1-hour minimum) and a higher rate for on-site visits ($95/hour). Revenue is transactional and one-time per engagement, with no recurring subscription component disclosed.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Remote or Drop-Off Support — $75/hour |
| Unit Pricing | Pay-as-you-go | On-Site Support — $95/hour |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Cleverminds product offering
Product offeringCore offering
CleverMinds delivers expert on-site, drop-off, and remote IT support and computer services — including Mac & PC repair, networking, data backup and recovery, malware removal, hardware and software upgrades, and ongoing IT consulting — to professional service organizations and residential homeowners in the Greater Boston area. Services are billed at transparent flat hourly rates and backed by a 90-day warranty on every repair.
Product overview
CleverMinds is an IT consulting company offering a unified portfolio of technology support services rather than a software product platform. The core offering consists of seven interrelated service modules: Mac & PC Repair & Installation, Data Backup & Recovery, Networking Services, Virus & Spyware Removal, Hardware & Software Upgrades, Remote Support, and IT Services/Consulting. These services are delivered through multiple delivery channels (on-site, drop-off at their Boston shop, and remote support) and are supported by a 90-day warranty on all services. The company primarily serves professional service organizations in Boston's Financial District as well as residential clients throughout Greater Boston.
Differentiator
Problem solved
Functional benefit
Products and services
- Mac & PC Repair & Installation
- Data Backup & Recovery
- Networking Services
- Virus & Spyware Removal
- Hardware & Software Upgrades
- Remote Support
- IT Services / Consulting
Quantifiable outcome
- Most issues are resolved within the same business day
- +1 more outcomes
Companies that use Cleverminds
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
Cleverminds technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Cleverminds partnerships and signals
Strategic signalScale indicators3 records
Recent moves4 records
Cleverminds competitors and assessment
Company assessmentBroad incumbents
- CompuCom: CompuCom is a large managed IT services provider (owned by Office Depot's parent) delivering end-user computing, networking, and field services to enterprise and mid-market clients. It competes for the same SMB-to-mid-market IT support wallet as CleverMinds but with a managed-services, vendor-backed scale model.
- Geek Squad (Best Buy): Geek Squad is Best Buy's nationwide tech support and repair arm offering in-store, in-home, and remote services across Mac/PC, networking, and data recovery. It overlaps directly with every service CleverMinds provides but at vastly greater scale, brand recognition, and geographic reach through Best Buy's retail footprint.
- CDW: CDW is a large enterprise IT solutions and services provider selling hardware, software, and managed services including onsite deployment and technical support. While primarily a product reseller, its CDW-G and services divisions overlap with CleverMinds' networking, hardware upgrade, and IT consulting engagements at the upper end of the SMB segment.
Direct peers
- Nerds On Site: Nerds On Site is a Canadian-origin franchise providing on-site IT support, repair, and cybersecurity services to SMBs and residential customers. Its mobile-technician model, hourly/contract pricing, and geographic local-service approach closely parallel CleverMinds' Boston-area on-site support business.
- NerdsToGo: NerdsToGo is a US franchise network of small-business IT service providers delivering computer repair, networking, cybersecurity, and managed IT to local SMBs. Its franchise unit economics, SMB focus, and on-site/remote hybrid delivery model are directly analogous to CleverMinds' service portfolio and customer profile.
- HelloTech: HelloTech is an on-demand, in-home and in-office tech support platform that dispatches technicians for Mac/PC repair, networking setup, smart-home installation, and IT troubleshooting. It directly mirrors CleverMinds' three-channel delivery (on-site, in-shop/remote) and hourly billing model, but operates at much larger scale across multiple US metros.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat2 records
Key risks6 records
Key highlights6 records
Customer concentration
Cleverminds social profiles
Digital presenceCleverminds financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cleverminds leadership team
Management profileNumber of profiles
Profiles2 records
Cleverminds funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cleverminds M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cleverminds
What does Cleverminds do?
CleverMinds delivers expert on-site, drop-off, and remote IT support and computer services — including Mac & PC repair, networking, data backup and recovery, malware removal, hardware and software upgrades, and ongoing IT consulting — to professional service organizations and residential homeowners in the Greater Boston area. Services are billed at transparent flat hourly rates and backed by a 90-day warranty on every repair.
Is Cleverminds a public or private company?
Cleverminds is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Cleverminds founded?
Cleverminds was founded in 1994. It employs 1 to 10 people.
Where is Cleverminds based?
Cleverminds is headquartered in Boston, United States, in the North America region.
How does Cleverminds make money?
One revenue line is on record: hourly IT Services.
Who are Cleverminds's main competitors?
Broad incumbents on record are CompuCom, Geek Squad (Best Buy) and CDW. Direct peers are Nerds On Site, NerdsToGo and HelloTech.
Does Cleverminds have an API?
No public API is recorded for Cleverminds.