UKIM
UKIM is a UK health services provider, part of the Examworks Group, delivering independent medical reporting, occupational health, rehabilitation, diagnostics, pagination, and psychological services to law firms, insurers, and employers via a panel of 3,000+ clinicians.
- Company typePrivate
- Founded2003
- HeadquartersHoughton Le Spring, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What UKIM does
UKIM (UK Independent Medical Limited) is a UK-based health services provider founded in 2003 and headquartered in Houghton-le-Spring, North East England, operating as part of the Examworks Group. The company delivers a portfolio of interconnected services organised around three divisions: UKIM MLR (independent medical reporting, diagnostics and treatments, pagination, and medical malpractice support for the legal and insurance sectors); UKIM OH (occupational health and wellbeing for employers); and UKIM Rehab (medical rehabilitation). Supporting the divisions is an in-house psychological team providing mental capacity assessments, psychological reports (£625+VAT), and therapies (CBT, EMDR, counselling), with a stated 72-hour appointment and 5-day report turnaround.
The company runs a panel of over 3,000 vetted clinicians covering every UK medical speciality and a venue network of over 12,000 appointment locations spanning 90%+ of England and Wales postcodes, typically within 15 miles of a patient's address. Operational technology is centred on two proprietary platforms — Vu, an online diary management system used by medical experts to manage medico-legal availability, and X-Port, report-writing software supporting the expert panel. Internal workflow is further supported by clinical nurses and analysts performing medical records pagination (from £150+VAT). The company holds SEQOHS, ISO 27001, ISO 14001, and Investors in People Gold accreditations and is GDPR-compliant.
UKIM makes money on a professional-services, unit-pricing basis: instructing parties (law firms, insurers, employers, and equity release firms) pay per medical report, per diagnostic or treatment referral, per rehabilitation package, per pagination case, and per psychological assessment. Go-to-market is sales-led through direct relationships with instructing parties; claimants access the service either via their solicitor or directly through the Official Injury Claims portal for unrepresented RTA claims. In April 2024 UKIM executed a double acquisition of Washington House Occupational Health and Choose Occupational Health to extend the OH footprint into Northamptonshire and Cumbria, and concurrently launched an OH On-Demand product targeting the SME segment. Headcount stood at 180 employees at acquisition announcement, with stated intent to roughly double within two years.
UKIM firmographics
Firmographics- Name
- UKIM
- Legal name
- UK Independent Medical Limited
- Website
- https://ukindmed.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- UKIM is a UK health services provider, part of the Examworks Group, delivering independent medical reporting, occupational health, rehabilitation, diagnostics, pagination, and psychological services to law firms, insurers, and employers via a panel of 3,000+ clinicians.
- Ownership category
- akta.pro rank
UKIM industry classification
Industry- Product category
- Independent Medical Reporting Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Physical Medicine & Rehabilitation (PM&R) / Non-Operative Musculoskeletal (HLAKALAL)
- akta.pro secondary industry
- Orthopedic & Musculoskeletal Rehab In-Home (HSABADAF)
Keywords
Where UKIM is headquartered
LocationHeadquarters
- HQ city
- Houghton Le Spring
- HQ country
- United Kingdom
- HQ region
- Europe
Offices5 records
Markets served
UKIM business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Medical Reporting Services: Independent medical reporting for personal injury and insurance claims, serving the legal and insurance sectors across the UK with appointment scheduling and medical report production.
- Occupational Health & Wellbeing Services: Business-focused occupational health solutions including health assessments, wellbeing services, and support for businesses across the UK.
- Rehabilitation Services: Medical rehabilitation services designed to assist people suffering impairment due to disease or injury to improve function, mobility and quality of life.
- Diagnostics & Treatments: Diagnostic testing and treatment services including MRI, X-Rays, CT Scans, Ultrasound, consultations, injections, CBT, and surgical procedures for personal injury and medical malpractice claims.
- Psychological Services: In-house psychological services including mental capacity assessments, psychological reports, therapy treatments (CBT, EMDR, counselling), and proactive mental wellbeing support.
- Pagination Services: Medical records pagination services including screening, light pagination and full pagination, provided by in-house clinical nurses and analysts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | In-House Psychological Reports |
| Unit Pricing | Pay-as-you-go | Pagination Services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
UKIM product offering
Product offeringCore offering
UKIM is a UK health services provider delivering independent medical reporting, occupational health and wellbeing, rehabilitation, psychological services, diagnostics and treatments, and medical records pagination. The company operates through a panel of over 3,000 registered medical experts and a network of 12,000+ appointment venues, serving law firms, insurance companies, employers, and personal injury claimants across England and Wales.
Product overview
UKIM is a health services provider offering a portfolio of interconnected services across medical reporting, rehabilitation, occupational health, and psychological services. The company operates through three main divisions: UKIM Independent Medical (MLR) handles medical reporting, diagnostics, treatments, and pagination; UKIM Occupational Health & Wellbeing (OH) provides business-focused occupational health solutions; and UKIM Rehab delivers medical rehabilitation services. Supporting these core services are in-house psychological services including reports, therapies, and mental capacity assessments, along with proprietary technology platforms (Vu for diary management and X-Port for report writing) used by a panel of over 3,000 medical experts across the UK.
Differentiator
Problem solved
Functional benefit
Products and services
- UK Independent Medical (UKIM MLR) Independent Medical Reporting, Diagnostics & Treatments, Rehabilitation, and Medical Records Pagination services supporting the legal and insurance sectors across the UK.
- UKIM Occupational Health & Wellbeing (UKIM OH) Comprehensive Occupational Health and Wellbeing services for businesses across the UK, delivering health assessments, absence management, return-to-work support, and employee wellbeing programmes.
- UKIM Rehab Flexible medical rehabilitation service designed to assist people who are suffering from impairment due to disease or injury to improve function, mobility, and quality of life.
- Medical Reports Independent medical reporting services used to assist in the resolution of personal injury claims. Medical experts examine claimants and provide unbiased medical opinions for court proceedings.
- Diagnostics & Treatments Diagnostic testing services including MRI, X-Rays, CT Scans, Ultrasound and consultations, working with leading hospitals and diagnostic providers to support personal injury and medical malpractice claims.
- Pagination Medical records pagination services including screening, light pagination, and full pagination, provided by in-house clinical nurses and analysts. Priced from £150 plus VAT.
- Psychological Services In-house psychological services including psychological reports, therapy treatments, mental capacity assessments, and proactive mental wellbeing support.
- Mental Capacity Assessments Official COP3 mental capacity assessments and psychological evaluations for mental capacity and financial decisions, particularly serving equity release firms.
- Psychological Therapies Range of therapy treatments including Cognitive Behavioural Therapy (CBT), Eye Movement Desensitisation & Reprocessing (EMDR), Person-Centred Counselling, Interpersonal Therapy (IPT), Cognitive Analytical Therapy (CAT), and Integrated Psychotherapy & Counselling.
- UKIM Occupational Health On-Demand Occupational health on-demand solution designed for SMEs, providing OH and mental health support as and when needed without long-term commitments.
- Mental Wellbeing Service Mental wellbeing service improving mental wellbeing in professional sport and the legal services sector using UKIM's psychological support staff and national resources.
Quantifiable outcome
- Appointments typically available within 72 hours
- +4 more outcomes
Companies that use UKIM
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
UKIM technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
UKIM partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Washington House Occupational HealthcoreNorthamptonshire-based specialist occupational health provider acquired by UKIM as part of acquisition strategy. Founded in 2007 with team including Occupational Health Physicians, Specialist Nurse Advisors, Nurses, Physiotherapists, Counsellors, Technicians and support staff. Provides flexible, tailor-made occupational health solutions to sectors including engineering, food manufacturing, F1 race teams, construction, schools, dentists, and healthcare providers.
- Choose Occupational HealthcoreCumbria-based occupational health provider acquired by UKIM. Established in 2011, offering reliable, independent and tailor-made services to businesses regardless of sector or size. Services help organisations reduce absence costs, increase staff retention, improve productivity and increase profitability.
- Examworks GroupcoreUKIM is part of the Examworks Group, a global health services provider, providing the backing and resources of a larger organisation while maintaining operational independence in the UK market.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
UKIM competitors and assessment
Company assessmentDirect peers
- Premex Services: One of the largest UK independent medical reporting and rehabilitation providers serving solicitors, insurers and claimants. Directly comparable to UKIM in panel-driven medico-legal reporting for personal injury claims.
- MedCo Registration Solutions: UK platform for sourcing medical experts in soft tissue injury claims. Comparable to UKIM's medical reporting panel infrastructure in the same RTA/PI claims workflow.
- PAM Group: UK occupational health, wellbeing and physiotherapy provider serving employers across sectors. Directly comparable to UKIM's UKIM Occupational Health & Wellbeing division following UKIM's 2024 OH acquisitions.
- Bush & Company Rehabilitation: UK provider of rehabilitation, case management and expert witness services for catastrophic injury and complex claims. Comparable to UKIM Rehab in serving personal injury and clinical negligence markets through a clinician panel.
- Speed Medical: UK-based medical reporting and rehabilitation provider for the legal and insurance sectors, operating a panel model similar to UKIM. Closely comparable on customer base, service mix and the Official Injury Claims portal workflow.
- HCML: Health & Case Management Ltd provides rehabilitation, occupational health and case management services across the UK. Comparable to UKIM's combined OH + Rehab + Medical Reporting service portfolio.
Emerging players
- Soma Health: UK occupational health and wellbeing provider focused on SMEs and corporate clients. Comparable to UKIM's OH On-Demand proposition for the SME market.
Broad incumbents
- Capita Health: Large UK outsourced services group with a health division offering occupational health, employee assistance and clinical services. Comparable to UKIM OH on employer-facing workplace health, but operating at much broader scale across multiple service lines.
- Bupa UK: Global health insurer and provider with UK occupational health and clinical services. Overlaps with UKIM on OH and psychological services but operates a much broader portfolio spanning insurance, hospitals and clinics.
- Maximus UK: UK provider of health, disability assessment and workforce services to government and employers. Comparable to UKIM OH on employer-facing and public-sector occupational health contracts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
UKIM social profiles
Digital presenceUKIM compliance and trust
Trust signalCompliance7 records
UKIM financial estimates
Financial estimateRevenue estimate
Valuation estimate
UKIM leadership team
Management profileNumber of profiles
Profiles7 records
UKIM subsidiaries and ownership
Company hierarchySubsidiaries2 records
UKIM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UKIM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UKIM
What does UKIM do?
UKIM is a UK health services provider delivering independent medical reporting, occupational health and wellbeing, rehabilitation, psychological services, diagnostics and treatments, and medical records pagination. The company operates through a panel of over 3,000 registered medical experts and a network of 12,000+ appointment venues, serving law firms, insurance companies, employers, and personal injury claimants across England and Wales.
Is UKIM a public or private company?
UKIM is a private company. It is classified as corporate owned and is currently operating.
When was UKIM founded?
UKIM was founded in 2003. It employs 11 to 50 people.
Where is UKIM based?
UKIM is headquartered in Houghton Le Spring, United Kingdom, in the Europe region.
How does UKIM make money?
Six revenue lines are on record. Medical Reporting Services are the primary driver. The others are occupational Health & Wellbeing Services, rehabilitation Services, diagnostics & Treatments, psychological Services and pagination Services.
Who are UKIM's main competitors?
Direct peers on record are Premex Services, MedCo Registration Solutions, PAM Group, Bush & Company Rehabilitation, Speed Medical and HCML. Soma Health is listed as an emerging player. Broad incumbents are Capita Health, Bupa UK and Maximus UK.
Does UKIM have an API?
No public API is recorded for UKIM.
What industry is UKIM in?
UKIM's product category is Independent Medical Reporting Services. Its primary akta.pro industry code is HLAKALAL, Physical Medicine & Rehabilitation (PM&R) / Non-Operative Musculoskeletal, with a secondary code of HSABADAF, Orthopedic & Musculoskeletal Rehab In-Home. Its NAICS code is 62134 and its SIC code is 8090.